SME Banking Club organizes the SME banking related events are providing a networking platform for discussions, best practice sharing between bank managers and experts. This leading event on the SME banking in the Caucasus region will focus on all the topics critical to the future success of SME banking.

1. Garth Bedford
Program Manager
IFC
Nick Kurdiani
Deputy CEO
TBC Bank, Georgia
Lilit Gharayan
Co-founder & CEO
Adwise Bysiness & Legal
Consulting, Armenia
Andrey Gidulyan
CEO & Founder
SME Banking Club
Simla Unal
Marketing Director -
SME Banking
TEB, Turkey
Boris Dyakonov
CEO & Co-founder
Tochka, Russia
Levan Gogoladze
Advisor at Association
of Banks of Georgia
Gabit Lesbekov
Managing Director -
Board Member
DAMU, Kazakhstan
Lukas Dzuroska
Regional Manager
(CE, SEE, Greece, Turkey)
Efma
SME Banking Club organizes
the SME banking related
events are providing a
networking platform for
discussions, best practice
sharing between bank
managers and experts.
This leading event on the
SME banking in the Caucasus
region will focus on all the
topics critical to the future
success of SME banking:
• Managing in a time of crisis:
strategy and risk management
implications
• Disruptions and innovations
in SME segment
• SME financing
Also, the large accent is how
banks can build a successful
and profitable bank for
businesses, whether a specia­
lized bank or dedicated
business segment in a bank.
The attendees of the con­
ference are top ma­nagers,
heads of SME business,
e-banking managers, heads
of marketing of commercial
banks from Caucasus (Georgia,
Azerbaijan, Armenia), CIS
(Belarus, Ukraine, Russia),
Central Asia (Kazakhstan,
Uzbekistan, Tajikistan),
Turkey and Middle East.
ABOUT EVENTII ANNUAL
REGIONAL
CONFERENCE
18-19 May 2016
TBILISI, GEORGIA
Tbilisi Marriott Hotel
Mohamed Antably
Head of Corporate
Commercial and Marketing
QNB, Egypt
CONFERENCE
CAUCASUS SME BANKING
MANAGING IN A TIME OF CRISIS. SME FINANCING.
DISRUPTIVE INNOVATIONS IN SME SEGMENT

2. 8:15
9:00
10:55
9:45
11:55
10:15
10:35
9:15
11:25
Arrival and check-in
Participants arrival in Tbilisi, and check-in in hotels
Welcome coffee & Registration
Welcome drink at Tbilisi Marriott Hotel
Welcome speech
Andrey Gidulyan CEO & Founder at SME Banking Club
Visit at TBC Bank branch in Tbilisi
Disruptive innovations in SME Banking
SME Innovation proposition approaches its dawn
Lukas Dzuroska Regional Manager (CE, SEE, Greece, Turkey) at Efma
Being innovative across micro customer acquisition
channels: from branch to crowdsourced practice
Nick Kurdiani Deputy CEO in business banking and PR and marketing at TBC Bank
Do not look at button but at a spark between you
and your customers
Boris Dyakonov CEO & Co-founder Tochka bank
Sightseeing in old town of Tbilisi with an experienced guide
Coffee Break & Networking
Informal dinner at Funicular Restaurant
Managing in a time of crisis: strategy and risk
management implications
Garth Bedford Program Manager at IFC
The Egyptian experience, SME banking alive and kicking
Mohamed Antably Head of Corporate Commercial and Marketing QNB Egypt
Discussion panel
Garth Bedford, Mohamed Antably, Elena Fesik
8:00
DAY 1 WEDNESDAY MAY 18 2016
PROGRAMME
14:45
17:00
20:00
14:00
CAUCASUS
SME BANKING
CONFERENCE
events.smebanking.club/
event/caucasus16
DAY 2 THURSDAY MAY 19 2016

3. CAUCASUS
SME BANKING
CONFERENCE
events.smebanking.club/
event/caucasus16
13:45
14:45
15:55
16:55
17:25 -
17:45
16:25
12:25
15:35
15:15
12:45
14:15
Lunch
Coffee Break & Networking
Operational efficiency in banks as a response to crisis
Lilit Gharayan Co-founder & CEO Adwise Bysiness & Legal Consulting Armenia
SME Banking in Georgia
Levan Gogoladze Advisor at Association of Banks of Georgia
State financial support of private entrepreneurship
in Kazakhstan
Gabit Lesbekov Managing Director - Board Member at DAMU
Discussion panel
Lukas Dzuroska, Boris Dyakonov, Tamuna Zhizhilashvili
Discussion panel
Lilit Gharayan, Levan Gogoladze, Gabit Lesbekov
Discussion panel
Elena Fesik, Simla Unal, Nadiya Cherkasova
Sales in face of uncertainty, on the edge of segments and in an
era of change
Andrey Gidulyan CEO & Founder at SME Banking Club
Establishing ROI in Non-Financial Services
Gaspard Delassus Head of Customer Relations at Export Enterprises France
Is it possible to differentiate in banking by not doing
banking?
Simla Unal Marketing Director - SME Banking at TEB Turkey
CONTACT PERSON
Alexey Sayapin
Business Development Director
SME Banking Club
email: cis@smebanking.club
mobile: +380672516552
skype: sayapin_alexey
DAY 2 THURSDAY MAY 19 2016 (continue)

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Institution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VAT ID number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Twitter account @ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Assistant’s information (or person in charge of the registration)
First name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Last name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Caucasus SME Banking
Conference will begin on
Wednesday 18 May 2016
and will end on Thursday
18 March 2016 around
18:00.
Tbilisi Marriott Hotel
Rustaveli Avenue 13
Tbilisi 0108, Georgia
All sessions will be held in
English and Russian.
Each participant must pay
the cost of his or her
accommo-dation directly
to the hotel before
departure. You can choose
recommended hotels by
links mentioned below.
An automatic confirmation
will be sent by email
within 24 hours of your
registration.
All cancellations must be
received in writing. A 20%
cancellation fee will be
charged for all cancellations
received on or before 14
working days to the event.
The full fee will be charged
for cancellations made
after that date, as well as to
delegates who are unable
to attend on the day, unless
a substitute delegate is
provided. Substitutions are
accepted at any time.
The registration fee covers
participation in the SME
Banking Conference,
documents, lunches and
coffee breaks. Registration
fees must be paid in full prior
to the event. We reserve
the right to refuse entry to
any delegate who has not
paid his or her invoice prior
to the event. We welcome
late-bookers, but credit
card information must be
provided.
PRACTICAL
INFORMATION
ATTENDEE’S
INFORMATION
REGISTRATION FEE
PAYMENT
Language Cancellation Registration
Accommodation
Location
Dates
CAUCASUS
SME BANKING
CONFERENCE
events.smebanking.club/
event/caucasus16
REGISTRATION FORM
GG Company Sp.z o.o.
ul. Królewska 65a / 1 30-081 Kraków
NIP / VAT Reg No 6793098668
Bank Zachodni WBK S.A., SWIFT: WBKPPLPP
PL49109025900000000123844932
€350 €700 €0
VAT excluded. All registrations are strictly individual.
Banks' delegate Consultant / Service provider SME Banking Club member
Please choose your organization's status the participant will represent:
CONTACT PERSON Alexey Sayapin, Business Development Director at SME Banking Club
email: cis@smebanking.club mobile: +380672516552