SlideShare una empresa de Scribd logo
1 de 30
Descargar para leer sin conexión
What is e-learning
Some answers and a lot of questions
Contents
1. Learning is much more than training
2. E-learning is value
3. Blend for success
4. Creating learning is not a subject expert matter
5. Learning means no longer Learning Management System




  e-learning | Presentation                           2
“   The illiterate of the 21st century
    will not be those who cannot read
    and write, but those who cannot
    learn, unlearn and relearn
    - Alvin Toffler, American writer




           Learning is much more
           than training
Education is student-centered, information
is content-centered
         Education                            Information

   Specialist                          User defined     Discipline
                    Target needs
defined purpose                          purpose      carachteristics



            Student                              Content


 Presentation,
                                                      Sequenced for
    practice,       Sequenced for
                                       Presentation      optimal
 feedback and      optimal retention
                                                        reference
  assessment


 e-learning | Presentation                                     4
The design of a training has four steps:
objectives, strategy, resources and control


     Objectives definition

          Strategy design

               Media selection

                    Certification design

 e-learning | Presentation                 5
E-learning features are: inmediacy,
universality and continuity

                    e-learning leverages Internet advantages,
                    allowing updating, storing, recovering,
                    distributing and sharing of information and
                    training


                    Can reach a wide target as is using standard
                    Internet technology



                    Learning is not over when training is finished,
                    but performance assistance tools can be
                    provided




 e-learning | Presentation                                            6
“   If you think education is expensive,
    try ignorance
    ― Derek Bok, American lawyer and
    educator, former president of
    Harvard University.




           E-learning is value
Knowledge transfer goes beyond company
boundaries

                                                   •Employees must be
                                                    prepared with three
                                      Internal      ingredients: Skills,
                                                    Capabilities and Attitudes




                          Business
                           agents
       • Knowledge expands the
        enterprise boundaries,
        i.e. Well trained BPs
        represent a valuable                     Market
        asset for a company


                         •Successful knowledge transfer becomes
                          business efficiency and effectiveness




                                                                                 8
e-learning is justified by business value
                    Accesibility
                                      Change
                        and
                                    adaptability
                    convenience
                                   improvement
                      increase


                                               Training
     Costs saving                               quality
                                             improvement
                             Business
                              value



 e-learning | Presentation                                 9
Good e-learning is efficient and saves time
to the student, …

E-learning is more efficient

• Training time for equivalent program used to be between 25% and 60%
  shorter
  • There is no need of introduction, pauses, lunch time, etc.
  • A suitable design allows the student to skip known chapters and
    doesn’t have to go the slower student speed
  • e-learning used to have a more rigorous design process, due to the
    fact that is not so teacher supported
  • There is no need to travel

Most savings are due to the working hours not lost.
Savings are direct to your employees or customers.


 e-learning | Presentation                                     10
… convenient and fast…
E-learning systems are effective if all that need
them can access them in the right time and with a
right service
• Training is a critical factor in employee satisfaction
• Training does not finish when class is over

Speed and flexibility are other value criteria. Lead
time could be drastically decreased

• Training can be delivered to all target in the same time
• There is no trainers capacity limit
• There is no problem with students availability
• Content does not get obsolet in the training time


 e-learning | Presentation                                   11
…and highly measurable
                                            Behavioral changes
                                            in the customers
Customer satisfaction                       are difficult, but not
is the first step to get                    imposible to
business results                            measure


  Customer                  Knowledg              Behavior                Business
 satisfaction               e transfer            changes                  results


                       Education                                     Finally, you should try
                       effectiveness                                 to relate behavioral
                       measurement is key                            changes with business
                                                                     results




  e-learning | Presentation                                                         12
“   Personally, I am always ready to
    learn, although I do not always
    like being taught
    - Winston Churchill




          Blend for success
Internet is going to change classroom
training paradigm...
» Classroom will not be default training
» Classroom training and e-learning synergies will increase
  progressively
» Teacher will become a facilitator
» Training manuals will become Internet o intranet guides
  continously updated
» Training schedules will become irrelevant




  e-learning | Presentation                                 14
...but there are big challenges to face
» Be part of a global learning strategy integrated in HR strategy
  and suitable to corporate culture
» Be suitable to student needs (pretest, skills profile, expert
  system, tutor)
» Keep student interest and attention during all training event
» Be user friendly
» Relate learning to business objectives
» Measure learning application and impact in business results
» Provide suitable support for student difficulties




  e-learning | Presentation                                  15
Education is a structured process that
combines different strategies…
      Strategy                              Methods                           Technology
                                       Experience Based Learning
   Learning from Collocation
    Getting together, Meet as a        • Mentoring, Role Playing, Case
           community, Develop            Studies, Coaching                    face-to-face*
     relationships, Live it, Do it

                                       Collaborative Learning
 Learning from Collaboration
Discuss it, Practice with others,      • Virtual classrooms, e-Labs, Web
                                         conferences, e-Teams                 LMS
  Create virtual communities of
                         practice

                                       Interactive Learning, Games
                                       and Simulations
   Learning from Interaction                                                  LMS
                                       • CBT/WBT, Multimedia, Games,
Examine it, try it, interact with it
                                         Simulations

                                       Support and Reference
                                       Materials
   Learning from Information
    Read it, watch it, listen to it    • Web sites, video, audio, books, e-
                                         books



                                                                                     16
… to create a cross channel learning
experience
                                  Concept          Tools        Behavior
Learning from Collocation
Getting together, Meet as a
community, Develop                                                  6
relationships, Live it, Do it
Learning from Collaboration
Discuss it, Practice with
others, Create virtual
                                     2                              7
communities of practise
                                            May be done in face-to-face
Learning from Interaction
Examine it, try it, interact         1               4              5
with it


Learning from Information
Read it, watch it, listen to it
                                                     3

   Customer Education Center                                         17
“   The best teacher is not the one who
    knows most but the one who is most
    capable of reducing knowledge to that
    simple compound of the obvious and
    wonderful
    - H.L. Mencken, American Journalist



           Learning creation is not a
           subject expert matter
                                            18
Creating successful learning experiences
requires different roles…
                            subject
                            matter
                            expert


                                        instructional
               tutor
                                          designer



                           program
                           manager


              learning                     user
            technologies                experience
               expert                     expert


                           multimedia
                            producer




                                                        19
… and a complete model covering the
whole process, from concept to execution




Customer Learning &     Learning &               Content                    Technology                  Learning &
Knowledge Strategy      Knowledge Design         •Custom content building   •LMS                        Knowledge Execution
•Customer Knowledge     •Curriculum Design       •Training solutions        •LCMS                       •Learning Audit &
 Map                    •Content Instructional    catalog                   •Author tools                Analysis
•Customer Readiness      Design                                             •Learning content hosting   •Customer Management
 Assessment             •Asynchronous                                                                   •Knowledge Workshop
•Learning & Knowledge    Collaboration Design
 Plan                   •Workshop Design




    e-learning | Presentation                                                                                   20
Explicitation and exchange are essential
tools to create and spread knowledge
              Knowledge management techniques
     Knowledge explicitation   Expert interviews
                               Lessons learnt
                               Expert systems
                               Knowledge maps

     Knowledge exchange        Expert locating
                               Mentoring
                               Practice communities
                               Education
                               Best practices adoption




 e-learning | Presentation                               21
“   Technology is anything invented
    after you were born
    ― Alan Kay, American computer
    scientist




          Learning means no longer
           Learning Management
           System
Today, online experience means adapted
to the broad range of user devices




 Customer Education Center          23
Content strategy is the basic level of
education strategy
                    Images        Documents




                    Web content   Records




 Customer Education Center                    24
Online courses, (serious) games or
augmented reality provide interaction




 Customer Education Center              25
Collaboration is social and allows not only
spreading but capturing knowledge…




 Customer Education Center              26
…closing the loop of knowledge
management




 Customer Education Center       27
Multiple tools are used today for online
learning…
=      1 Twitter        Social network &        ↓3      11 Moodle        Course management
                        micro-blogging                                   system
                        service                 ↑   5   12   Evernote    Note-taking tool
=      2 YouTube        Video-sharing site      ↓   4   13   Slideshare  Slide sharing site
=      3 Google         Office suite and data   ↓   7   14   Prezi       Presentation software
         Docs/Drive     storage service         ↓   3   15   Blogger/Blo Blogging tool
↑1     4 Google         Web search engine                    gspot
 1       Search                                  =      16   Google      RSS aggregator
=      5 WordPress      Blogging/website tool                Reader
=      6 Dropbox        File synchronization    ↑9      17   Google+ /   Social network/video
↓3     7 Skype          Text and voice chat                  Hangouts    meetings
                        tool                    ↓5      18   Diigo       Social bookmarking/
↑1     8 PowerPoint     Presentation software                            annotation
 1                                              ↑2      19   Word        Word processing
↑5     9 Facebook       Social network          3                        software
↑1    10 Wikipedia      Collaborative           ↑1      20   Yammer      Private social
                        encyclopaedia           1                        networking engine
                     Source: Jane Hart, “Top 100 Tools for Learning 2012”

     Customer Education Center                                                      28
… and learning measurement goes also to
real world and no longer needs a LMS




                   Source: http://www.tincanapi.com/

 Customer Education Center                             29
E learning presentation (update 2012)

Más contenido relacionado

La actualidad más candente

What is eLearning?
What is eLearning?What is eLearning?
What is eLearning?New To HR
 
E-learning advantages and disadvantages
E-learning advantages and disadvantagesE-learning advantages and disadvantages
E-learning advantages and disadvantagesVivek Chaudhary
 
Computer Based Instruction
Computer Based InstructionComputer Based Instruction
Computer Based InstructionKaye Dematera
 
E learning - Knowledge And Curriculum
E learning - Knowledge And CurriculumE learning - Knowledge And Curriculum
E learning - Knowledge And CurriculumMamatha73
 
E learning
E learningE learning
E learningsspink
 
Information and Communication Technology In Education
Information and Communication Technology In EducationInformation and Communication Technology In Education
Information and Communication Technology In EducationVijayalakshmi Murugesan
 
E - learning ppt
E - learning pptE - learning ppt
E - learning pptnairarchana
 
Professional Development of Teachers: Use of ICT for Capacity Building
Professional Development of Teachers:  Use of ICT for Capacity BuildingProfessional Development of Teachers:  Use of ICT for Capacity Building
Professional Development of Teachers: Use of ICT for Capacity BuildingDrSK Pulist
 
Open Distance Learning(ODL)
Open Distance Learning(ODL)Open Distance Learning(ODL)
Open Distance Learning(ODL)Dr Trivedi
 
Benefits of E-learning
Benefits of  E-learningBenefits of  E-learning
Benefits of E-learningGirish Karajgi
 
Advantages of elearning summary
Advantages of elearning summaryAdvantages of elearning summary
Advantages of elearning summaryCourtnie Ellis
 
A Powerpoint Presentation on e-learning
A Powerpoint Presentation on e-learningA Powerpoint Presentation on e-learning
A Powerpoint Presentation on e-learningAvinandanPal2
 
The effect of technology on education
The effect of technology on educationThe effect of technology on education
The effect of technology on educationZiyad Siso
 

La actualidad más candente (20)

E learning
E learningE learning
E learning
 
What is eLearning?
What is eLearning?What is eLearning?
What is eLearning?
 
E-learning advantages and disadvantages
E-learning advantages and disadvantagesE-learning advantages and disadvantages
E-learning advantages and disadvantages
 
Computer Based Instruction
Computer Based InstructionComputer Based Instruction
Computer Based Instruction
 
E learning - Knowledge And Curriculum
E learning - Knowledge And CurriculumE learning - Knowledge And Curriculum
E learning - Knowledge And Curriculum
 
E learning
E learningE learning
E learning
 
E learning
E learningE learning
E learning
 
E learning part3
E learning part3E learning part3
E learning part3
 
E learning
E learningE learning
E learning
 
Information and Communication Technology In Education
Information and Communication Technology In EducationInformation and Communication Technology In Education
Information and Communication Technology In Education
 
E - learning ppt
E - learning pptE - learning ppt
E - learning ppt
 
E-Learning
E-LearningE-Learning
E-Learning
 
Professional Development of Teachers: Use of ICT for Capacity Building
Professional Development of Teachers:  Use of ICT for Capacity BuildingProfessional Development of Teachers:  Use of ICT for Capacity Building
Professional Development of Teachers: Use of ICT for Capacity Building
 
Open Distance Learning(ODL)
Open Distance Learning(ODL)Open Distance Learning(ODL)
Open Distance Learning(ODL)
 
Benefits of E-learning
Benefits of  E-learningBenefits of  E-learning
Benefits of E-learning
 
Advantages of elearning summary
Advantages of elearning summaryAdvantages of elearning summary
Advantages of elearning summary
 
A Powerpoint Presentation on e-learning
A Powerpoint Presentation on e-learningA Powerpoint Presentation on e-learning
A Powerpoint Presentation on e-learning
 
MOOCs
MOOCsMOOCs
MOOCs
 
The effect of technology on education
The effect of technology on educationThe effect of technology on education
The effect of technology on education
 
E learning slide
E learning slideE learning slide
E learning slide
 

Destacado

E Learning Presentation
E Learning PresentationE Learning Presentation
E Learning PresentationChanHan Hy
 
Distance Education Definition
Distance Education DefinitionDistance Education Definition
Distance Education DefinitionAsma44
 
E-Learning and Distance Education in Higher Education: Organizational Implica...
E-Learning and Distance Education in Higher Education: Organizational Implica...E-Learning and Distance Education in Higher Education: Organizational Implica...
E-Learning and Distance Education in Higher Education: Organizational Implica...Mark Bullen
 
Hrdkorea E Learning System
Hrdkorea E Learning SystemHrdkorea E Learning System
Hrdkorea E Learning Systemramles
 
Advantages and disadvantages of distance learning
Advantages and disadvantages of distance learningAdvantages and disadvantages of distance learning
Advantages and disadvantages of distance learningmiss yhda
 
Barriers To E-Learning Job Training Presentation (no sound)
Barriers To E-Learning Job Training Presentation (no sound)Barriers To E-Learning Job Training Presentation (no sound)
Barriers To E-Learning Job Training Presentation (no sound)Lisa Ronald
 
Barriers To E-Learning In Job Training--Government Employee Experiences In An...
Barriers To E-Learning In Job Training--Government Employee Experiences In An...Barriers To E-Learning In Job Training--Government Employee Experiences In An...
Barriers To E-Learning In Job Training--Government Employee Experiences In An...Lisa Ronald
 
EV682 Developing an Inclusive Learning Environment
EV682 Developing an Inclusive Learning EnvironmentEV682 Developing an Inclusive Learning Environment
EV682 Developing an Inclusive Learning Environmentkturvey
 
Legal Implications In Nursing Practice
Legal Implications In Nursing PracticeLegal Implications In Nursing Practice
Legal Implications In Nursing Practicemohammed indanan
 
Tort (negligence) notes on negligence for tort law
Tort (negligence) notes on negligence for tort law Tort (negligence) notes on negligence for tort law
Tort (negligence) notes on negligence for tort law Justin Tay
 
Distance Education and E- Learning (MOOCS)
Distance Education and E- Learning (MOOCS)Distance Education and E- Learning (MOOCS)
Distance Education and E- Learning (MOOCS)Amira Abd El wahab
 
Open Education Bridging the Gap Inequality of Higher Education (Opportunity C...
Open Education Bridging the Gap Inequality of Higher Education (Opportunity C...Open Education Bridging the Gap Inequality of Higher Education (Opportunity C...
Open Education Bridging the Gap Inequality of Higher Education (Opportunity C...Open Education Consortium
 
E-Learning and the Future of Distance Education
E-Learning and the Future of Distance EducationE-Learning and the Future of Distance Education
E-Learning and the Future of Distance EducationMark Bullen
 
Distance education and e learning
Distance education and e learningDistance education and e learning
Distance education and e learningNosheenAgha
 
Teaching and learning at a distance
Teaching and learning at a distanceTeaching and learning at a distance
Teaching and learning at a distancegualasxilitla
 
Legal issues in Community health nursing
Legal issues in Community health nursing Legal issues in Community health nursing
Legal issues in Community health nursing Kavya .
 

Destacado (20)

E-learning
E-learningE-learning
E-learning
 
E Learning Presentation
E Learning PresentationE Learning Presentation
E Learning Presentation
 
E learning and design conceptspresentation
E learning and design conceptspresentationE learning and design conceptspresentation
E learning and design conceptspresentation
 
Distance education
Distance educationDistance education
Distance education
 
Distance Education Definition
Distance Education DefinitionDistance Education Definition
Distance Education Definition
 
E-Learning and Distance Education in Higher Education: Organizational Implica...
E-Learning and Distance Education in Higher Education: Organizational Implica...E-Learning and Distance Education in Higher Education: Organizational Implica...
E-Learning and Distance Education in Higher Education: Organizational Implica...
 
Hrdkorea E Learning System
Hrdkorea E Learning SystemHrdkorea E Learning System
Hrdkorea E Learning System
 
Advantages and disadvantages of distance learning
Advantages and disadvantages of distance learningAdvantages and disadvantages of distance learning
Advantages and disadvantages of distance learning
 
Barriers To E-Learning Job Training Presentation (no sound)
Barriers To E-Learning Job Training Presentation (no sound)Barriers To E-Learning Job Training Presentation (no sound)
Barriers To E-Learning Job Training Presentation (no sound)
 
Barriers To E-Learning In Job Training--Government Employee Experiences In An...
Barriers To E-Learning In Job Training--Government Employee Experiences In An...Barriers To E-Learning In Job Training--Government Employee Experiences In An...
Barriers To E-Learning In Job Training--Government Employee Experiences In An...
 
Distance Learning
Distance LearningDistance Learning
Distance Learning
 
EV682 Developing an Inclusive Learning Environment
EV682 Developing an Inclusive Learning EnvironmentEV682 Developing an Inclusive Learning Environment
EV682 Developing an Inclusive Learning Environment
 
Legal Implications In Nursing Practice
Legal Implications In Nursing PracticeLegal Implications In Nursing Practice
Legal Implications In Nursing Practice
 
Tort (negligence) notes on negligence for tort law
Tort (negligence) notes on negligence for tort law Tort (negligence) notes on negligence for tort law
Tort (negligence) notes on negligence for tort law
 
Distance Education and E- Learning (MOOCS)
Distance Education and E- Learning (MOOCS)Distance Education and E- Learning (MOOCS)
Distance Education and E- Learning (MOOCS)
 
Open Education Bridging the Gap Inequality of Higher Education (Opportunity C...
Open Education Bridging the Gap Inequality of Higher Education (Opportunity C...Open Education Bridging the Gap Inequality of Higher Education (Opportunity C...
Open Education Bridging the Gap Inequality of Higher Education (Opportunity C...
 
E-Learning and the Future of Distance Education
E-Learning and the Future of Distance EducationE-Learning and the Future of Distance Education
E-Learning and the Future of Distance Education
 
Distance education and e learning
Distance education and e learningDistance education and e learning
Distance education and e learning
 
Teaching and learning at a distance
Teaching and learning at a distanceTeaching and learning at a distance
Teaching and learning at a distance
 
Legal issues in Community health nursing
Legal issues in Community health nursing Legal issues in Community health nursing
Legal issues in Community health nursing
 

Similar a E learning presentation (update 2012)

ITpreneurs Effective Learning Solutions
ITpreneurs Effective Learning SolutionsITpreneurs Effective Learning Solutions
ITpreneurs Effective Learning SolutionsEllen Schuurink
 
Accelerating Learning for Business Impact - NuVeda Corporate Presentation
Accelerating Learning for Business Impact - NuVeda Corporate Presentation Accelerating Learning for Business Impact - NuVeda Corporate Presentation
Accelerating Learning for Business Impact - NuVeda Corporate Presentation Balasubramanian Krishnan
 
GAC Borderless Learning
GAC Borderless LearningGAC Borderless Learning
GAC Borderless LearningWaleed Jameel
 
eLearning strategy by CAPDM
eLearning strategy by CAPDMeLearning strategy by CAPDM
eLearning strategy by CAPDMITStudy Ltd.
 
Facilitating Positive Growth through e-Learning
Facilitating Positive Growth through e-LearningFacilitating Positive Growth through e-Learning
Facilitating Positive Growth through e-LearningDrake International
 
Get the RoI: Maximise Business Impact with eLearning
Get the RoI: Maximise Business Impact with eLearningGet the RoI: Maximise Business Impact with eLearning
Get the RoI: Maximise Business Impact with eLearning24x7 Learning
 
Learning frameworks
Learning frameworksLearning frameworks
Learning frameworksnvandam
 
East Midlands FE Event - Measuring the impact of CPD
East Midlands FE Event - Measuring the impact of CPDEast Midlands FE Event - Measuring the impact of CPD
East Midlands FE Event - Measuring the impact of CPDIRIS_Connect
 
Blending Web 2.0 Technologies with Traditional Formal Learning
Blending Web 2.0 Technologies with Traditional Formal LearningBlending Web 2.0 Technologies with Traditional Formal Learning
Blending Web 2.0 Technologies with Traditional Formal LearningEboni DuBose
 
Capt BJSingh Trg Profile 14 Mar
Capt BJSingh  Trg Profile 14 MarCapt BJSingh  Trg Profile 14 Mar
Capt BJSingh Trg Profile 14 MarBJ Singh
 
Capt BJ Singh
Capt BJ SinghCapt BJ Singh
Capt BJ SinghBJ Singh
 
Developing Outstanding Teachers
Developing Outstanding TeachersDeveloping Outstanding Teachers
Developing Outstanding TeachersIRIS_Connect
 
7 Steps To Creating An Effective E Learning Program
7 Steps To Creating An Effective E Learning Program7 Steps To Creating An Effective E Learning Program
7 Steps To Creating An Effective E Learning ProgramThe Blockchain Academy
 
Customer Education Center - Share Knowledge, Gain Trust
Customer Education Center - Share Knowledge, Gain TrustCustomer Education Center - Share Knowledge, Gain Trust
Customer Education Center - Share Knowledge, Gain TrustSantiago Moral
 
Training and development
Training and developmentTraining and development
Training and developmentantocharles
 

Similar a E learning presentation (update 2012) (20)

ITpreneurs Effective Learning Solutions
ITpreneurs Effective Learning SolutionsITpreneurs Effective Learning Solutions
ITpreneurs Effective Learning Solutions
 
Accelerating Learning for Business Impact - NuVeda Corporate Presentation
Accelerating Learning for Business Impact - NuVeda Corporate Presentation Accelerating Learning for Business Impact - NuVeda Corporate Presentation
Accelerating Learning for Business Impact - NuVeda Corporate Presentation
 
GAC Borderless Learning
GAC Borderless LearningGAC Borderless Learning
GAC Borderless Learning
 
What is e-learning?
What is e-learning?What is e-learning?
What is e-learning?
 
eLearning strategy by CAPDM
eLearning strategy by CAPDMeLearning strategy by CAPDM
eLearning strategy by CAPDM
 
Why Skillsoft Deck
Why Skillsoft DeckWhy Skillsoft Deck
Why Skillsoft Deck
 
Facilitating Positive Growth through e-Learning
Facilitating Positive Growth through e-LearningFacilitating Positive Growth through e-Learning
Facilitating Positive Growth through e-Learning
 
Get the RoI: Maximise Business Impact with eLearning
Get the RoI: Maximise Business Impact with eLearningGet the RoI: Maximise Business Impact with eLearning
Get the RoI: Maximise Business Impact with eLearning
 
Lavacon100712
Lavacon100712Lavacon100712
Lavacon100712
 
Learning frameworks
Learning frameworksLearning frameworks
Learning frameworks
 
Agile Education
Agile EducationAgile Education
Agile Education
 
East Midlands FE Event - Measuring the impact of CPD
East Midlands FE Event - Measuring the impact of CPDEast Midlands FE Event - Measuring the impact of CPD
East Midlands FE Event - Measuring the impact of CPD
 
Blending Web 2.0 Technologies with Traditional Formal Learning
Blending Web 2.0 Technologies with Traditional Formal LearningBlending Web 2.0 Technologies with Traditional Formal Learning
Blending Web 2.0 Technologies with Traditional Formal Learning
 
Capt BJSingh Trg Profile 14 Mar
Capt BJSingh  Trg Profile 14 MarCapt BJSingh  Trg Profile 14 Mar
Capt BJSingh Trg Profile 14 Mar
 
Capt BJ Singh
Capt BJ SinghCapt BJ Singh
Capt BJ Singh
 
Developing Outstanding Teachers
Developing Outstanding TeachersDeveloping Outstanding Teachers
Developing Outstanding Teachers
 
7 Steps To Creating An Effective E Learning Program
7 Steps To Creating An Effective E Learning Program7 Steps To Creating An Effective E Learning Program
7 Steps To Creating An Effective E Learning Program
 
Improving The Quality Of Programs
Improving The Quality Of ProgramsImproving The Quality Of Programs
Improving The Quality Of Programs
 
Customer Education Center - Share Knowledge, Gain Trust
Customer Education Center - Share Knowledge, Gain TrustCustomer Education Center - Share Knowledge, Gain Trust
Customer Education Center - Share Knowledge, Gain Trust
 
Training and development
Training and developmentTraining and development
Training and development
 

Último

Hybridoma Technology ( Production , Purification , and Application )
Hybridoma Technology  ( Production , Purification , and Application  ) Hybridoma Technology  ( Production , Purification , and Application  )
Hybridoma Technology ( Production , Purification , and Application ) Sakshi Ghasle
 
Employee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptxEmployee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptxNirmalaLoungPoorunde1
 
Student login on Anyboli platform.helpin
Student login on Anyboli platform.helpinStudent login on Anyboli platform.helpin
Student login on Anyboli platform.helpinRaunakKeshri1
 
A Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformA Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformChameera Dedduwage
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeThiyagu K
 
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdfBASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdfSoniaTolstoy
 
Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)eniolaolutunde
 
1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi  6.pdf1029-Danh muc Sach Giao Khoa khoi  6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdfQucHHunhnh
 
URLs and Routing in the Odoo 17 Website App
URLs and Routing in the Odoo 17 Website AppURLs and Routing in the Odoo 17 Website App
URLs and Routing in the Odoo 17 Website AppCeline George
 
Introduction to ArtificiaI Intelligence in Higher Education
Introduction to ArtificiaI Intelligence in Higher EducationIntroduction to ArtificiaI Intelligence in Higher Education
Introduction to ArtificiaI Intelligence in Higher Educationpboyjonauth
 
CARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptxCARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptxGaneshChakor2
 
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...Marc Dusseiller Dusjagr
 
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdfssuser54595a
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Krashi Coaching
 
The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxheathfieldcps1
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introductionMaksud Ahmed
 
Z Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphZ Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphThiyagu K
 
Mastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionMastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionSafetyChain Software
 

Último (20)

Hybridoma Technology ( Production , Purification , and Application )
Hybridoma Technology  ( Production , Purification , and Application  ) Hybridoma Technology  ( Production , Purification , and Application  )
Hybridoma Technology ( Production , Purification , and Application )
 
Employee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptxEmployee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptx
 
Student login on Anyboli platform.helpin
Student login on Anyboli platform.helpinStudent login on Anyboli platform.helpin
Student login on Anyboli platform.helpin
 
A Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformA Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy Reform
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and Mode
 
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdfBASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdf
 
Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)
 
1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi  6.pdf1029-Danh muc Sach Giao Khoa khoi  6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdf
 
URLs and Routing in the Odoo 17 Website App
URLs and Routing in the Odoo 17 Website AppURLs and Routing in the Odoo 17 Website App
URLs and Routing in the Odoo 17 Website App
 
Introduction to ArtificiaI Intelligence in Higher Education
Introduction to ArtificiaI Intelligence in Higher EducationIntroduction to ArtificiaI Intelligence in Higher Education
Introduction to ArtificiaI Intelligence in Higher Education
 
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptxINDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
 
CARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptxCARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptx
 
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
“Oh GOSH! Reflecting on Hackteria's Collaborative Practices in a Global Do-It...
 
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
 
The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptx
 
TataKelola dan KamSiber Kecerdasan Buatan v022.pdf
TataKelola dan KamSiber Kecerdasan Buatan v022.pdfTataKelola dan KamSiber Kecerdasan Buatan v022.pdf
TataKelola dan KamSiber Kecerdasan Buatan v022.pdf
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introduction
 
Z Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphZ Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot Graph
 
Mastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionMastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory Inspection
 

E learning presentation (update 2012)

  • 1. What is e-learning Some answers and a lot of questions
  • 2. Contents 1. Learning is much more than training 2. E-learning is value 3. Blend for success 4. Creating learning is not a subject expert matter 5. Learning means no longer Learning Management System e-learning | Presentation 2
  • 3. The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn and relearn - Alvin Toffler, American writer Learning is much more than training
  • 4. Education is student-centered, information is content-centered Education Information Specialist User defined Discipline Target needs defined purpose purpose carachteristics Student Content Presentation, Sequenced for practice, Sequenced for Presentation optimal feedback and optimal retention reference assessment e-learning | Presentation 4
  • 5. The design of a training has four steps: objectives, strategy, resources and control Objectives definition Strategy design Media selection Certification design e-learning | Presentation 5
  • 6. E-learning features are: inmediacy, universality and continuity e-learning leverages Internet advantages, allowing updating, storing, recovering, distributing and sharing of information and training Can reach a wide target as is using standard Internet technology Learning is not over when training is finished, but performance assistance tools can be provided e-learning | Presentation 6
  • 7. If you think education is expensive, try ignorance ― Derek Bok, American lawyer and educator, former president of Harvard University. E-learning is value
  • 8. Knowledge transfer goes beyond company boundaries •Employees must be prepared with three Internal ingredients: Skills, Capabilities and Attitudes Business agents • Knowledge expands the enterprise boundaries, i.e. Well trained BPs represent a valuable Market asset for a company •Successful knowledge transfer becomes business efficiency and effectiveness 8
  • 9. e-learning is justified by business value Accesibility Change and adaptability convenience improvement increase Training Costs saving quality improvement Business value e-learning | Presentation 9
  • 10. Good e-learning is efficient and saves time to the student, … E-learning is more efficient • Training time for equivalent program used to be between 25% and 60% shorter • There is no need of introduction, pauses, lunch time, etc. • A suitable design allows the student to skip known chapters and doesn’t have to go the slower student speed • e-learning used to have a more rigorous design process, due to the fact that is not so teacher supported • There is no need to travel Most savings are due to the working hours not lost. Savings are direct to your employees or customers. e-learning | Presentation 10
  • 11. … convenient and fast… E-learning systems are effective if all that need them can access them in the right time and with a right service • Training is a critical factor in employee satisfaction • Training does not finish when class is over Speed and flexibility are other value criteria. Lead time could be drastically decreased • Training can be delivered to all target in the same time • There is no trainers capacity limit • There is no problem with students availability • Content does not get obsolet in the training time e-learning | Presentation 11
  • 12. …and highly measurable Behavioral changes in the customers Customer satisfaction are difficult, but not is the first step to get imposible to business results measure Customer Knowledg Behavior Business satisfaction e transfer changes results Education Finally, you should try effectiveness to relate behavioral measurement is key changes with business results e-learning | Presentation 12
  • 13. Personally, I am always ready to learn, although I do not always like being taught - Winston Churchill Blend for success
  • 14. Internet is going to change classroom training paradigm... » Classroom will not be default training » Classroom training and e-learning synergies will increase progressively » Teacher will become a facilitator » Training manuals will become Internet o intranet guides continously updated » Training schedules will become irrelevant e-learning | Presentation 14
  • 15. ...but there are big challenges to face » Be part of a global learning strategy integrated in HR strategy and suitable to corporate culture » Be suitable to student needs (pretest, skills profile, expert system, tutor) » Keep student interest and attention during all training event » Be user friendly » Relate learning to business objectives » Measure learning application and impact in business results » Provide suitable support for student difficulties e-learning | Presentation 15
  • 16. Education is a structured process that combines different strategies… Strategy Methods Technology Experience Based Learning Learning from Collocation Getting together, Meet as a • Mentoring, Role Playing, Case community, Develop Studies, Coaching face-to-face* relationships, Live it, Do it Collaborative Learning Learning from Collaboration Discuss it, Practice with others, • Virtual classrooms, e-Labs, Web conferences, e-Teams LMS Create virtual communities of practice Interactive Learning, Games and Simulations Learning from Interaction LMS • CBT/WBT, Multimedia, Games, Examine it, try it, interact with it Simulations Support and Reference Materials Learning from Information Read it, watch it, listen to it • Web sites, video, audio, books, e- books 16
  • 17. … to create a cross channel learning experience Concept Tools Behavior Learning from Collocation Getting together, Meet as a community, Develop 6 relationships, Live it, Do it Learning from Collaboration Discuss it, Practice with others, Create virtual 2 7 communities of practise May be done in face-to-face Learning from Interaction Examine it, try it, interact 1 4 5 with it Learning from Information Read it, watch it, listen to it 3 Customer Education Center 17
  • 18. The best teacher is not the one who knows most but the one who is most capable of reducing knowledge to that simple compound of the obvious and wonderful - H.L. Mencken, American Journalist Learning creation is not a subject expert matter 18
  • 19. Creating successful learning experiences requires different roles… subject matter expert instructional tutor designer program manager learning user technologies experience expert expert multimedia producer 19
  • 20. … and a complete model covering the whole process, from concept to execution Customer Learning & Learning & Content Technology Learning & Knowledge Strategy Knowledge Design •Custom content building •LMS Knowledge Execution •Customer Knowledge •Curriculum Design •Training solutions •LCMS •Learning Audit & Map •Content Instructional catalog •Author tools Analysis •Customer Readiness Design •Learning content hosting •Customer Management Assessment •Asynchronous •Knowledge Workshop •Learning & Knowledge Collaboration Design Plan •Workshop Design e-learning | Presentation 20
  • 21. Explicitation and exchange are essential tools to create and spread knowledge Knowledge management techniques Knowledge explicitation Expert interviews Lessons learnt Expert systems Knowledge maps Knowledge exchange Expert locating Mentoring Practice communities Education Best practices adoption e-learning | Presentation 21
  • 22. Technology is anything invented after you were born ― Alan Kay, American computer scientist Learning means no longer Learning Management System
  • 23. Today, online experience means adapted to the broad range of user devices Customer Education Center 23
  • 24. Content strategy is the basic level of education strategy Images Documents Web content Records Customer Education Center 24
  • 25. Online courses, (serious) games or augmented reality provide interaction Customer Education Center 25
  • 26. Collaboration is social and allows not only spreading but capturing knowledge… Customer Education Center 26
  • 27. …closing the loop of knowledge management Customer Education Center 27
  • 28. Multiple tools are used today for online learning… = 1 Twitter Social network & ↓3 11 Moodle Course management micro-blogging system service ↑ 5 12 Evernote Note-taking tool = 2 YouTube Video-sharing site ↓ 4 13 Slideshare Slide sharing site = 3 Google Office suite and data ↓ 7 14 Prezi Presentation software Docs/Drive storage service ↓ 3 15 Blogger/Blo Blogging tool ↑1 4 Google Web search engine gspot 1 Search = 16 Google RSS aggregator = 5 WordPress Blogging/website tool Reader = 6 Dropbox File synchronization ↑9 17 Google+ / Social network/video ↓3 7 Skype Text and voice chat Hangouts meetings tool ↓5 18 Diigo Social bookmarking/ ↑1 8 PowerPoint Presentation software annotation 1 ↑2 19 Word Word processing ↑5 9 Facebook Social network 3 software ↑1 10 Wikipedia Collaborative ↑1 20 Yammer Private social encyclopaedia 1 networking engine Source: Jane Hart, “Top 100 Tools for Learning 2012” Customer Education Center 28
  • 29. … and learning measurement goes also to real world and no longer needs a LMS Source: http://www.tincanapi.com/ Customer Education Center 29