The document summarizes a Social Connector for Cisco Jabber that is developed by Social Business Zolutions. The connector embeds real-time communications, telephony, and web conferencing capabilities into the Jive user experience, including presence information and click-to-call/chat functionality. It also allows scheduling of WebEx conferences in the context of a group. Key features include accessing Jabber/UP directly from Jive, integrating presence, chat, and click-to-call for audio and video. The connector supports widely deployed Cisco infrastructure versions and is delivered as a combination of a Jive plugin and app.

1. Social Business Zolutions
made in Germany

2. POKESHOT ///SMZ
Social Connector for Cisco Jabber
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3. /// Overview
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Our Cisco integration embeds real-time communications, telephony
and web conferencing right into the Jive user experience. This includes
presence information as well as click-to-call/chat functionality.
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The integration also allows the scheduling of WebEx conferences in the
context of a group, eliminating the need to maintain separate
distribution lists for WebEx invites.

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/// Features
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Jabber/UP directly from the Jive user interface.
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Integration of presence information, chat, click to call for audio and
video calls.
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Leverage the Cisco Jabber client whenever possible while providing
web-based fallback solutions.
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Support for the most widely deployed Cisco infrastructure versions –
Jabber/UP 8.6.x and 9.x.

5. ///Screenshots
Social Connector for Cisco Jabber
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/// Screenshot Example
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Presence information and status
is available anywhere a user
profile is displayed within Jive.
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User statuses are click-to-chat
enabled.
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Web-chat is integrated.

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/// Screenshot Example
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Presence information and status
is available anywhere a user
profile is displayed within Jive.
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Change the status with one-click.

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/// Screenshot Example
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Presence information and status
is available anywhere a user
profile is displayed within Jive.
!
!Contact the author or
commentators directly from the
Jive site.

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/// Screenshot Example
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Presence information and status
is available in the Jabber desktop
client.
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Integration with Jabber desktop
client.

10. /// Upshot
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Our Social Connector for Cisco brings the functionalities of Jabber,
WebEx and Unified Communications to Jive, thus facilitating cross-
functional teamwork across countries and business units. It not only
brings the power of real-time communications to your Jive
environment, but also boosts productivity and minimizes travel costs.
!
The Cisco integration is delivered as a combination of a Jive plugin and
a Jive App. The app is currently in beta, but by the end of 2013 Cisco
CUCM will support audio and video telephony in Jive and lightweight
WebEx integration via Jive Apps. The plan for the beginning of 2014 is
to unite voicemail integration and a deeper WebEx integration via a Jive
plugin.

11. ///Thank you
If you have any questions don’t hesitate contacting us.
Learn more at www.pokeshot-smz.com
Contact us at sales@pokeshot-smz.com
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Patrick
Fähling
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