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CASE STUDY

MICROFINANCE : The role of
               Commercial Banks.


         ALI I. Shaker
         Chairman
         Principal Bank for Development
         and Agricultural Credit
         EGYPT


                                  July 2009
1. MICROFINANCE.
   MICROFINANCE.
       - DEFINITION
       - CLIENTS.
       - SIZE & POTENTIAL DEMAND.
       - Financial Services & Poor People.

2. COMMERCIAL BANKS & MICROFINANCE
       - Reluctance to Service Microfinance.
       - Despite having the “ Twin Advantages ”.
       - Obstacles for Commercial Banks in the Microfinance Business
       - Other Advantages of Commercial Banks in Microfinance


3. RUNNING A SUCCESSFUL MICRO FINANCE PROGRAM WITHIN A
      COMMERCIAL BANK

4. SUCCESSFUL FEATURES of a MICROFINANCE PROGRAM

5. Is Microfinance a Suitable Business Proposal for Commercial Banks?


6. Is It a Revenue Earner for Retail Banking ?


 CONCLUSION :
1/1 MICROFINANCE


DEFINITION :
q   Microfinance is banking the low income households and
    individuals who have uncertain and unstable income streams
    that are unprotected.


q   Worldwide, Microfinance has been recognized as a powerful tool
    targeting the poor with the aim of alleviating poverty, raising
    living standards, creating jobs and boosting economic growth.




                                                                      1
1/2 MICROFINANCE

* CLIENTS:
  CLIENTS:

q   “ Destitute ”:
    unable to participate in the mainstream of the economy.



q   “ Entrepreneurial Poor “ :
    active in income generation.




                                                              2
1/3 MICROFINANCE
* SIZE   & POTENTIAL DEMAND :

- There is a large unmet demand for microfinance among the
  entrepreneurial poor in the third world countries.

- A conservative estimate suggests that, for example, there are
  at least 3 - 5 million microenterprises in Egypt for the time being.
  While no formal estimates are available, it is believed that
  only (excluding agriculture sector) 10% approx. of potential borrowers
  are being served.

- This large unmet demand signals an important role for the commercial
   banks to participate in the provision of such services.



                                                                           3
1/4 MICROFINANCE

* Financial Services & Poor People :


-   Need for a variety of financial services.

-   Lack of access to banking services.

-   Existence of informal systems.

-   Lack of professionalism & sustainability of activities, programs and
    institutions that channel funds in the form of microcredit.


                                                                           4
2/1 COMMERCIAL BANKS &
    MICROFINANCE
* Reluctance to Service Microfinance:

- The belief it is costly & unprofitable.

- The belief it is risky.

- The belief it is time consuming

- The belief it is labor intensive.

- Lack of appropriate banking methodologies.

- Socio-economic barriers.

- Highly political nature of MF.

                                               5
2/2 COMMERCIAL BANKS
    & MICROFINANCE


* Despite having the “ Twin Advantages ”:
                                       ”:

- Branch Network / Accessibility.

- Fund Raising Capacity.




                                            6
2/3 COMMERCIAL BANKS
    & MICROFINANCE
* Obstacles for Commercial Banks in the Microfinance Business :

q   Bank Commitment

q   Organization Structure

q   Lack of Financial Methodology

q   Human Resources

q   Cost Effectiveness

q   Prohibitive Environment.

q   Inconsistent Policies.

                                                                  7
2/4 COMMERCIAL BANKS
    & MICROFINANCE
* Other Advantages           of Commercial Banks
    in Microfinance :

-   Regulated institutions

-   Physical infrastructure / Branch Network

-   Effective internal control structure

-   Sound governance structure

-   Availability of funds

-   Products diversification

                                                   8
3/1 RUNNING A SUCCESSFUL MICRO
    FINANCE PROGRAM WITHIN A
    COMMERCIAL BANK


      Main critical factors responsible for the
      success and durability of a commercial
      microfinance program :

 a)   Commitment, Vision and Drive of senior management :
               - Belief in the potential role of microfinance
               - Dedicated staff


                                                                9
3/2 RUNNING A SUCCESSFUL MICRO
    FINANCE PROGRAM WITHIN A
    COMMERCIAL BANK


 b)   Public Policy Environment :

               - Supportive public policy

               - No restrictions related to pricing, incentives……

               - No obstacles to using mobile branches
               - No restrictions in dealing with informal enterprises
               - Government incentives



                                                                        10
3/3 RUNNING A SUCCESSFUL MICRO
    FINANCE PROGRAM WITHIN A
    COMMERCIAL BANK

 c)   Organizational Structure :

                - Specialized microfinance dept.
                - Independent microfinance units.
                - Establishing semi independent units within
                  branches.
                - Flexibility for clients to graduate.
                - Flexibility of unit managers to develop products.
                - Centralized support.
                - Central performance monitoring system.


                                                                      11
3/4 RUNNING A SUCCESSFUL MICRO
    FINANCE PROGRAM WITHIN A
    COMMERCIAL BANK

 d)   Financial Methodology :

               -   No collateral is formally required
               -   Commercial interest rates
               -   New and flexible lending techniques
               -   Sequential lending & simple procedures
               -   Prompt loan collection procedures
               -   Effective MIS system
               -   Contractual insurance


                                                            12
3/5 RUNNING A SUCCESSFUL MICRO
    FINANCE PROGRAM WITHIN A
    COMMERCIAL BANK
  e)   Human Resources :
               - Staff recruited from local communities
               - Adequate training
               - Well defined incentives system
               - Long term career perspective

  f)   Institutional Innovation :
                  - Mobile banking
                  - Well defined loan approval process

  g)   Cost Effectiveness :
                 - Independent cost & profit centers
                 - Centralized support & liquidity management.
                                                                 13
4/1 SUCCESSFUL FEATURES
    of a MICROFINANCE PROGRAM

  The actual case of a “ Regional Development Bank” :

  -   Sustainability of the program of more than 20 years.
  -   Matching credit funds from its own resources after donors’ support
      ended.
  -   Providing employment opportunities to 400 university graduates
      working in its program.
  -   Program replicable to virtually all geographical areas within the
      country.
  -   Strong reflows of principal and market interest rates that are
      recycled into the credit fund.


                                                                       14
4/2 SUCCESSFUL FEATURES
    of a MICROFINANCE PROGRAM

 - Interest rates and fees are set to cover all program expenses and
   provide a return for reinvestment and expansion of services.

 -   Program operating throughout large of network of branches.

 - The program attracted and increased savings awareness among its
   clients.

 -   Program has provided a contractual life insurance cover to its
     clients against unexpected adverse conditions.




                                                                       15
5/1 Is Microfinance a Suitable Business
     Proposal for Commercial Banks?

 -   It’s relatively new.

 -   It developed due to:


     •    Increasing cost of funding.
     •    Increasing competition.
     •    Increasing risks in institutional products.
     •    Decreasing profit margin in traditional products.
     •    Decreasing banking service revenues.
     •    Decreasing market share of banks with many branches.

                                                                 16
5/2 Is Microfinance a Suitable Business
     Proposal for Commercial Banks?

 * How did microfinance develop?

 §   It became crucial to decrease the cost of funding.
 §   A new requirement: to reduce risk through diversification.
 §   The banks began to search for selling opportunities with higher profit
     margins.
 §   It became a must to obtain new customers.
 §   The speed increased and the transaction costs decreased by the
     technology.
 §   As a result, banks began to look for new sources of revenue other
     than traditional institutional banking products.

                                                                              17
5/3 Is Microfinance a Suitable Business
     Proposal for Commercial Banks?


 * We believe that Microfinance changed the world.
 * A changed world changed the needs and the demand of the
    customers.



 ž   Will the Banks respond & take up the challenge?




                                                             18
6/1     Is It a Revenue Earner for
        Retail Banking ?

  -   Competition is forcing many banks to look at new markets.
  -   Microenterprises represent approx. 90% of the private sector and
      account for approx. 50-55% of private employment.
  -   Diversify the banking services and products.
  -   Reach a wider customer base.
  - Meet the tremendous demand for financial services, particularly loans
    among low income households.




                                                                            19
6/2     Is It a Revenue Earner
        for Retail Banking ?

•   Practices proved that microcredit borrowers are willing to pay
    reasonable costs, in terms of both interest rates and fees, for
    convenient and timely services.

•   Microlending involves the development of long-term relationships.

•   Use bank’s own deposit base to finance microfinance portfolios.

•   Educate borrowers about important financial practices.

•   The main direct sources of revenue are high credit interest rate, fees,
    and the mandatory savings deposit.

•   The main sources of indirect sources of revenue are a life insurance
    fee, a penalty fee and prepayment fee.
                                                                              20
CONCLUSION :
ž   Experience has proved that the poor can be served profitably
    on a large scale and a long term basis.
ž   Microfinance units can outperform mainstream commercial
    banking business in return and portfolio quality.
ž   Commercial banks have a major and instrumental role to play
    in the microfinance field.
ž   Microfinance has to be integrated in the country’s financial
    system.



    “ MICROFINANCE           IS PROFITABLE “ …………
                                                                   21

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Mr ali-shaker,first-day-second-meeting-16-8-2009

  • 1. CASE STUDY MICROFINANCE : The role of Commercial Banks. ALI I. Shaker Chairman Principal Bank for Development and Agricultural Credit EGYPT July 2009
  • 2. 1. MICROFINANCE. MICROFINANCE. - DEFINITION - CLIENTS. - SIZE & POTENTIAL DEMAND. - Financial Services & Poor People. 2. COMMERCIAL BANKS & MICROFINANCE - Reluctance to Service Microfinance. - Despite having the “ Twin Advantages ”. - Obstacles for Commercial Banks in the Microfinance Business - Other Advantages of Commercial Banks in Microfinance 3. RUNNING A SUCCESSFUL MICRO FINANCE PROGRAM WITHIN A COMMERCIAL BANK 4. SUCCESSFUL FEATURES of a MICROFINANCE PROGRAM 5. Is Microfinance a Suitable Business Proposal for Commercial Banks? 6. Is It a Revenue Earner for Retail Banking ? CONCLUSION :
  • 3. 1/1 MICROFINANCE DEFINITION : q Microfinance is banking the low income households and individuals who have uncertain and unstable income streams that are unprotected. q Worldwide, Microfinance has been recognized as a powerful tool targeting the poor with the aim of alleviating poverty, raising living standards, creating jobs and boosting economic growth. 1
  • 4. 1/2 MICROFINANCE * CLIENTS: CLIENTS: q “ Destitute ”: unable to participate in the mainstream of the economy. q “ Entrepreneurial Poor “ : active in income generation. 2
  • 5. 1/3 MICROFINANCE * SIZE & POTENTIAL DEMAND : - There is a large unmet demand for microfinance among the entrepreneurial poor in the third world countries. - A conservative estimate suggests that, for example, there are at least 3 - 5 million microenterprises in Egypt for the time being. While no formal estimates are available, it is believed that only (excluding agriculture sector) 10% approx. of potential borrowers are being served. - This large unmet demand signals an important role for the commercial banks to participate in the provision of such services. 3
  • 6. 1/4 MICROFINANCE * Financial Services & Poor People : - Need for a variety of financial services. - Lack of access to banking services. - Existence of informal systems. - Lack of professionalism & sustainability of activities, programs and institutions that channel funds in the form of microcredit. 4
  • 7. 2/1 COMMERCIAL BANKS & MICROFINANCE * Reluctance to Service Microfinance: - The belief it is costly & unprofitable. - The belief it is risky. - The belief it is time consuming - The belief it is labor intensive. - Lack of appropriate banking methodologies. - Socio-economic barriers. - Highly political nature of MF. 5
  • 8. 2/2 COMMERCIAL BANKS & MICROFINANCE * Despite having the “ Twin Advantages ”: ”: - Branch Network / Accessibility. - Fund Raising Capacity. 6
  • 9. 2/3 COMMERCIAL BANKS & MICROFINANCE * Obstacles for Commercial Banks in the Microfinance Business : q Bank Commitment q Organization Structure q Lack of Financial Methodology q Human Resources q Cost Effectiveness q Prohibitive Environment. q Inconsistent Policies. 7
  • 10. 2/4 COMMERCIAL BANKS & MICROFINANCE * Other Advantages of Commercial Banks in Microfinance : - Regulated institutions - Physical infrastructure / Branch Network - Effective internal control structure - Sound governance structure - Availability of funds - Products diversification 8
  • 11. 3/1 RUNNING A SUCCESSFUL MICRO FINANCE PROGRAM WITHIN A COMMERCIAL BANK Main critical factors responsible for the success and durability of a commercial microfinance program : a) Commitment, Vision and Drive of senior management : - Belief in the potential role of microfinance - Dedicated staff 9
  • 12. 3/2 RUNNING A SUCCESSFUL MICRO FINANCE PROGRAM WITHIN A COMMERCIAL BANK b) Public Policy Environment : - Supportive public policy - No restrictions related to pricing, incentives…… - No obstacles to using mobile branches - No restrictions in dealing with informal enterprises - Government incentives 10
  • 13. 3/3 RUNNING A SUCCESSFUL MICRO FINANCE PROGRAM WITHIN A COMMERCIAL BANK c) Organizational Structure : - Specialized microfinance dept. - Independent microfinance units. - Establishing semi independent units within branches. - Flexibility for clients to graduate. - Flexibility of unit managers to develop products. - Centralized support. - Central performance monitoring system. 11
  • 14. 3/4 RUNNING A SUCCESSFUL MICRO FINANCE PROGRAM WITHIN A COMMERCIAL BANK d) Financial Methodology : - No collateral is formally required - Commercial interest rates - New and flexible lending techniques - Sequential lending & simple procedures - Prompt loan collection procedures - Effective MIS system - Contractual insurance 12
  • 15. 3/5 RUNNING A SUCCESSFUL MICRO FINANCE PROGRAM WITHIN A COMMERCIAL BANK e) Human Resources : - Staff recruited from local communities - Adequate training - Well defined incentives system - Long term career perspective f) Institutional Innovation : - Mobile banking - Well defined loan approval process g) Cost Effectiveness : - Independent cost & profit centers - Centralized support & liquidity management. 13
  • 16. 4/1 SUCCESSFUL FEATURES of a MICROFINANCE PROGRAM The actual case of a “ Regional Development Bank” : - Sustainability of the program of more than 20 years. - Matching credit funds from its own resources after donors’ support ended. - Providing employment opportunities to 400 university graduates working in its program. - Program replicable to virtually all geographical areas within the country. - Strong reflows of principal and market interest rates that are recycled into the credit fund. 14
  • 17. 4/2 SUCCESSFUL FEATURES of a MICROFINANCE PROGRAM - Interest rates and fees are set to cover all program expenses and provide a return for reinvestment and expansion of services. - Program operating throughout large of network of branches. - The program attracted and increased savings awareness among its clients. - Program has provided a contractual life insurance cover to its clients against unexpected adverse conditions. 15
  • 18. 5/1 Is Microfinance a Suitable Business Proposal for Commercial Banks? - It’s relatively new. - It developed due to: • Increasing cost of funding. • Increasing competition. • Increasing risks in institutional products. • Decreasing profit margin in traditional products. • Decreasing banking service revenues. • Decreasing market share of banks with many branches. 16
  • 19. 5/2 Is Microfinance a Suitable Business Proposal for Commercial Banks? * How did microfinance develop? § It became crucial to decrease the cost of funding. § A new requirement: to reduce risk through diversification. § The banks began to search for selling opportunities with higher profit margins. § It became a must to obtain new customers. § The speed increased and the transaction costs decreased by the technology. § As a result, banks began to look for new sources of revenue other than traditional institutional banking products. 17
  • 20. 5/3 Is Microfinance a Suitable Business Proposal for Commercial Banks? * We believe that Microfinance changed the world. * A changed world changed the needs and the demand of the customers. ž Will the Banks respond & take up the challenge? 18
  • 21. 6/1 Is It a Revenue Earner for Retail Banking ? - Competition is forcing many banks to look at new markets. - Microenterprises represent approx. 90% of the private sector and account for approx. 50-55% of private employment. - Diversify the banking services and products. - Reach a wider customer base. - Meet the tremendous demand for financial services, particularly loans among low income households. 19
  • 22. 6/2 Is It a Revenue Earner for Retail Banking ? • Practices proved that microcredit borrowers are willing to pay reasonable costs, in terms of both interest rates and fees, for convenient and timely services. • Microlending involves the development of long-term relationships. • Use bank’s own deposit base to finance microfinance portfolios. • Educate borrowers about important financial practices. • The main direct sources of revenue are high credit interest rate, fees, and the mandatory savings deposit. • The main sources of indirect sources of revenue are a life insurance fee, a penalty fee and prepayment fee. 20
  • 23. CONCLUSION : ž Experience has proved that the poor can be served profitably on a large scale and a long term basis. ž Microfinance units can outperform mainstream commercial banking business in return and portfolio quality. ž Commercial banks have a major and instrumental role to play in the microfinance field. ž Microfinance has to be integrated in the country’s financial system. “ MICROFINANCE IS PROFITABLE “ ………… 21