Demand Generation Director Resume ✦✦ Liana "Li" Evans

Liana "Li" Evans
Liana "Li" EvansAdjunct Professor en AISTS

I'm a data driven, innovative digital marketing executive, business intelligence analyst, demand generation consultant, sales & relationship engagement manger and published author. My experience includes both both in-house & agency environments and I seek out opportunities that empower me to utilize & combine my online marketing expertise with my extensive technical background. I create winning marketing & measurement strategies for clients, manage projects with international teams and develop and cultivate relationships with my clients that range from multi-million dollar companies (Fortune 100), government agencies and also smaller businesses. I design technical and digital marketing architecture, marketing strategies, social and citizen engagement implementations and consumer web engagement measurement programs that integrate online, offline, inbound & mobile marketing initiatives for such companies as QVC, Comcast, American Airlines, Oi, Globo, E! Latin America, Kimpton Hotels, AmeriGas, Drs. Foster & Smith, NADA, and JW Pepper as well as government agencies such as Army & Air Force Field Exchange and the Canadian Government. ​ I have the talent and expertise to work with marketing technologies channel partners, such as Adobe and Tealium, to develop business opportunities with potential clients involving SaaS online marketing technologies such as Analytics, Personalization, Tag Management Systems, Social Media, Pay Per Click, Content Management, Public Relations, CRM, CMS and more. I work effectively & efficiently in an environment that allows for the use of a deep technical and marketing skill set. Visit my website for more information: http://lianaevans.com

LIANA “LI” EVANS
 li.evans@getcitydealz.com  214.263.4608  lianaevans.com linkedin.com/in/lianaevans
Page 1 | Liana “Li” Evans | Demand Generation Director Resume
DIGITAL MARKETING, ENGAGEMENT MANAGER, DEMAND GENERATION DIRECTOR
Digital Marketing Consultative Sales | Solutions Consultant | Demand Generation Strategy |Client Success | Author
Trainer | Project & Relationship Management | Trusted Advisor | Technical Liaison | International Teams | Technology Management
QUALIFICATIONS PROFILE
 Published Digital Marketing Author. Author of “Social Media Strategies: Engaging Strategies for Facebook, Twitter & Other
Social Media” Published by Pearson/Que Biz Press.
 Proven and tested digital marketing solutions sales professional generating over $1.7MM in software and services contracts in
last 24 months.
 Adjunct Professor & Speaker. Adjunct Professor for Rutgers & AISTS Sports Mastery (Luzerne, Switzerland). Conference speaker
for ClickZ, SMX, PubCon, eMetrics, Marketing Profs, etc.
 Results-driven and performance-focused management professional, offering broad-based experience in solutions consulting,
solutions sales, project management and delivery, client relations, and project resolution
 Highly effective and strategic sales solutions consultant; noted for discovering client and prospect needs, aligning proper digital
marketing technologies, increasing client/prospect comfort resulting in upsells of over $800K.
 Proactive client relationship manager; expert at establishing and cultivating professional working relationships with all levels of
client management including, C-Level executives, vice presidents, directors and managers for Fortune 500 companies.
 Project & team management; managed international virtual team of engineers and supporting staff on project over 500k
 Technical Background; experienced web application programmer: HTML, Visual Basic, MS SQL, PHP, Javascript, Oracle DB
TECHNICAL ACUMEN
Supporting Capabilities Acquisition Conversion &
Personalization
Engagement &
Retention
Adobe Analytics Adobe Media Optimizer IBM Tealeaf Adobe Social Analytics
IBM Digital Analytics Adobe Campaign Adobe Target, Monetate Salesforce, Radian 6
ComScore Analytics (DAX) Responsys, Marketo, Eloqua Customer Journey Mapping Exact Target
Tag Management (Ensighten,
DTM, IBM DDX, Tealium)
PPC/SEM Platforms: Google
Adwords, Bing Ads
SEO Clarity, Conductor
DemandBase
Email Campaign
Funnel Optimization
Data Management Platforms
Management Experience
Programming: HTML, PHP, etc
Database Architecture & SQL
Campaign Measurement
Integrated Marketing & Sales
Content Marketing
Customer Profiling
Multi-Variant Testing & UX
Public Relations
Inbound Marketing
Demand Generation
PROFESSIONAL EXPERIENCE
LIMA CONSULTING GROUP, MALVERN, PA
Sr. Relationship Manager & Sr. Solutions Consultant Feb 2015–Present
 Key strategic member of sales and business development teams by providing expert solutions to prospects leading to
purchasing digital marketing technologies and services
 Lead expert technical consultant teams in delivering enterprise and mid-market project implementations and configurations
 Guide solutions consultants on digital marketing mental agility to discover upselling & cross-selling opportunities
 Collaborate with solutions consultant team in charge of rendering sales support and resolving prospect inquiries during all
stages of the sales cycle contributing to 3.5MM in new business sales.
 Participate and lead internal brainstorming and creative thinking sessions that solve client/prospect digital marketing
roadblocks, analytics implementation issues, customer roadmap & journey strategies, technical integrations, and discover
upsell opportunities
LIANA “LI” EVANS
 li.evans@getcitydealz.com  214.263.4608  lianaevans.com linkedin.com/in/lianaevans
Page 2 | Liana “Li” Evans | Demand Generation Director Resume
 Establish excellent sales and client retention strategies and demand generation by providing guidance through evaluation
of current technologies and sourcing of complementary products and services to recommend
 Leverage excellent consulting skills to assess client’s project requirements in aligning proper resources and provide on-time
delivery of the scope of work
 Collaborate with all business units including: consulting, technical, sales, and marketing
 Cadence communication with the sales & marketing teams to update marketing documents including: case studies, product
sheets, white papers, and prospecting event calendar.
 Developed acquisition & demand generation strategies via content marketing programs & marketing funnel optimization.
 Established 10+ commercial relationships with AE’s at Adobe and utilized as a “go to” consultant for closing Adobe Sales
 Created sales strategy to increase sales pipeline and focus on opportunities in both inbound and outbound marketing
 Created a social media, process, sales & pricing strategy to be utilized with key LCG channel partners for implementation
with social media marketing platforms and products.
 Co-Sell, Cross-Sell, Upsell & Strategize with Partners. Identify key opportunities for LCG partners (such as Adobe,
Tealium & Ensighten), to provide clients with the best solutions that meet their current needs. This includes securing demo
opportunities, cross selling or upselling product solutions and implementation services.
 Problem Solving & Debugging; work with clients technical teams to resolve implementation issues of marketing
technologies
CAREER HIGHLIGHTS:
 Navigated as an effective sales solutions consultant and relationship manager, accounted for convincing prospects in
purchasing digital marketing software and services from Lima Consulting; achieving revenues of over 1.7MM
 Served as the relationship manager for Fortune 500 companies, responsible for maintaining communications through
routine onsite workshops and meetings to help develop a digital marketing and customer journey roadmaps.
 Conducted over 100 strategy sessions with solutions and technical consultants in identifying ways to resolve outstanding
issues based on the digital marketing technologies
 Co-Led the establishment of digital marketing delivery processes, thereby increasing efficiencies and project delivery
timelines by implementing new project methodologies, thus boosting project turnaround times by 35%.
 Worked with Client Success Director to re-designed client management procedures for solutions consultants team of 8
which enhanced client satisfaction by 15%; worked with technical teams in Uruguay and Brazil
 Strategic Sales Scoping of Digital Marketing projects that include Adobe Marketing Cloud products & implementation.
 Closed over 450K in service contracts in last 6 months
 Assisted in closing over 250k in product contracts in last 6 months
 Create, Author, & Publish Marketing Collateral: Created eBooks, Product Comparisons, SWOT Analysis, Point of View,
Digital Marketing Campaign documents for partner products, & services for both LCG and key corporate partners.
 Created content marketing strategy and brand development to establish LCG as an authority in the digital analysis space.
Sr. Solutions Consultant  May 2013 – Jan 2015
 Performed research, data modeling & reporting on trends, including SEO, PPC, Social Media & Content Marketing
 Architect & Strategist for Client Implementations of:
 Adobe Marketing Cloud Products: Analytics, Social, Target, Campaign, Media Optimizer, DTM, AEM (Sites, Apps, etc.)
 ComScore Analytics, Google Analytics, IBM Coremetrics. Business Intelligence & Digital Marketing Analysis
 Tag Management Platforms/Systems (TMS): Tealium, Ensighten, Signal & Adobe DTM
 Data Analysis: Consumer Engagement Metrics, Social Analytics & Listening, Web Analytics & Offline Metrics
 Search Engine Optimization Projects using such tools as Linkdex, Majestic, Raven Tools & SEO Clarity
 Social Media Strategy, Engagement & Marketing Projects
 Personalization & Testing Projects with Adobe Target, IBM Tealeaf, Demandbase, etc.
 Content Marketing & Inbound Marketing Projects
 Pay Per Click, Re-Targeting & Paid Social Media Projects with over $3MM in budget.
 Demand Generation Modeling, Customer Journey Mapping, Customer Profiling & Personalization in Online Marketing Environments
DALI SOCIAL, NEW ORLEANS, LA
Principal  Nov 2010–Jun 2013
LIANA “LI” EVANS
 li.evans@getcitydealz.com  214.263.4608  lianaevans.com linkedin.com/in/lianaevans
Page 3 | Liana “Li” Evans | Demand Generation Director Resume
 Research, Strategize, Implement & Measure client social media engagements
 Created integrated strategies that wove in mobile, local, search & paid digital content
 Analyze the market space for realistic opportunities of gain for client market share
 Manage & implement optimization efforts of client content
CAREER HIGHLIGHTS:
 Improved clients’ exposure in social networks, consistently increased fan/follower bases over 60% YR over YR
 Drove traffic to client sites on average of over 45%
 Increased Time on Site on average to over 4 minutes. Increased web sales for clients consistently over 55% YR over YR
SEREGENTI COMMUNICATIONS, NEW ORLEANS, LA
Director of Social Media  May 2009–Oct 2010
 Plan strategy & implementation for all social media & mobile clients
 Produced & optimized all online Public Relations efforts
 Created & directed client presentations of marketing strategies
 Analyze market space for realistic area of gain in client’s market space
CAREER HIGHLIGHTS:
 Initiated efforts to improve clients exposure in social networks on average over 40%
 Spearheaded strategies that improved traffic from multiple channels over 55% YR over YR
EARLIER CAREER
KEY RELVANCE, WYLIE, TX  Launched efforts to improve clients’ web traffic from search engines over 30%
 Initiated efforts to improve exposure in social communities on average over 25%
 Created, trained & implemented best practices for major boutique hotel chain
 Managed creation, optimization and publication of video media for clients
Director of Internet Marketing/Social Media
Aug 2007 – May 2009
COMMERCE 360., PLYMOUTH MEETING, PA  Lead social media & SEO architect for Comcast’s Fancast project
 Assisted in first implementation of Omniture Analytics at Comcast.com
 Analyzed user experience data for client e-commerce portals
 Researched & assessed opportunities for growth in online efforts
Online Marketing Manager
June 2006 – Aug 2007
QVC, WEST CHESTER, PA  Project Manager & SEO Architect for project to bring QVC.com out of “frames”
 Identified & successfully rolled out holiday project that produced over $750k in
additional online sales during holiday season despite the framed architecture.
 Increased web traffic & conversion to QVC.com by more than 75%.
 Departments experienced over 500% increase in sales & over 700% in web traffic.
Online Marketing Manager: Natural Search
Jan 2005 – June 2006
EDUCATION
 Bachelor Degree: Information Systems / Public Relations  Susquehanna University, Selinsgrove, PA
 Associates Degree: Mass Communications / Public Relations  Pennsylvania College of Technology, Williamsport, PA
 Certification: Computer Information Systems  South Schuylkill Vocational Technical School, MarLin, PA
CREDENTIALS
 Adobe Analytics Implementation: Adobe 2013
 Adobe Social: Adobe 2014
 Adobe Target: Adobe 2014
 Adobe Tag Management: Adobe 2014
 Tealium Tag Management Deployment: 2014
 Ensighten Tag Management: 2014

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Demand Generation Director Resume ✦✦ Liana "Li" Evans

  • 1. LIANA “LI” EVANS  li.evans@getcitydealz.com  214.263.4608  lianaevans.com linkedin.com/in/lianaevans Page 1 | Liana “Li” Evans | Demand Generation Director Resume DIGITAL MARKETING, ENGAGEMENT MANAGER, DEMAND GENERATION DIRECTOR Digital Marketing Consultative Sales | Solutions Consultant | Demand Generation Strategy |Client Success | Author Trainer | Project & Relationship Management | Trusted Advisor | Technical Liaison | International Teams | Technology Management QUALIFICATIONS PROFILE  Published Digital Marketing Author. Author of “Social Media Strategies: Engaging Strategies for Facebook, Twitter & Other Social Media” Published by Pearson/Que Biz Press.  Proven and tested digital marketing solutions sales professional generating over $1.7MM in software and services contracts in last 24 months.  Adjunct Professor & Speaker. Adjunct Professor for Rutgers & AISTS Sports Mastery (Luzerne, Switzerland). Conference speaker for ClickZ, SMX, PubCon, eMetrics, Marketing Profs, etc.  Results-driven and performance-focused management professional, offering broad-based experience in solutions consulting, solutions sales, project management and delivery, client relations, and project resolution  Highly effective and strategic sales solutions consultant; noted for discovering client and prospect needs, aligning proper digital marketing technologies, increasing client/prospect comfort resulting in upsells of over $800K.  Proactive client relationship manager; expert at establishing and cultivating professional working relationships with all levels of client management including, C-Level executives, vice presidents, directors and managers for Fortune 500 companies.  Project & team management; managed international virtual team of engineers and supporting staff on project over 500k  Technical Background; experienced web application programmer: HTML, Visual Basic, MS SQL, PHP, Javascript, Oracle DB TECHNICAL ACUMEN Supporting Capabilities Acquisition Conversion & Personalization Engagement & Retention Adobe Analytics Adobe Media Optimizer IBM Tealeaf Adobe Social Analytics IBM Digital Analytics Adobe Campaign Adobe Target, Monetate Salesforce, Radian 6 ComScore Analytics (DAX) Responsys, Marketo, Eloqua Customer Journey Mapping Exact Target Tag Management (Ensighten, DTM, IBM DDX, Tealium) PPC/SEM Platforms: Google Adwords, Bing Ads SEO Clarity, Conductor DemandBase Email Campaign Funnel Optimization Data Management Platforms Management Experience Programming: HTML, PHP, etc Database Architecture & SQL Campaign Measurement Integrated Marketing & Sales Content Marketing Customer Profiling Multi-Variant Testing & UX Public Relations Inbound Marketing Demand Generation PROFESSIONAL EXPERIENCE LIMA CONSULTING GROUP, MALVERN, PA Sr. Relationship Manager & Sr. Solutions Consultant Feb 2015–Present  Key strategic member of sales and business development teams by providing expert solutions to prospects leading to purchasing digital marketing technologies and services  Lead expert technical consultant teams in delivering enterprise and mid-market project implementations and configurations  Guide solutions consultants on digital marketing mental agility to discover upselling & cross-selling opportunities  Collaborate with solutions consultant team in charge of rendering sales support and resolving prospect inquiries during all stages of the sales cycle contributing to 3.5MM in new business sales.  Participate and lead internal brainstorming and creative thinking sessions that solve client/prospect digital marketing roadblocks, analytics implementation issues, customer roadmap & journey strategies, technical integrations, and discover upsell opportunities
  • 2. LIANA “LI” EVANS  li.evans@getcitydealz.com  214.263.4608  lianaevans.com linkedin.com/in/lianaevans Page 2 | Liana “Li” Evans | Demand Generation Director Resume  Establish excellent sales and client retention strategies and demand generation by providing guidance through evaluation of current technologies and sourcing of complementary products and services to recommend  Leverage excellent consulting skills to assess client’s project requirements in aligning proper resources and provide on-time delivery of the scope of work  Collaborate with all business units including: consulting, technical, sales, and marketing  Cadence communication with the sales & marketing teams to update marketing documents including: case studies, product sheets, white papers, and prospecting event calendar.  Developed acquisition & demand generation strategies via content marketing programs & marketing funnel optimization.  Established 10+ commercial relationships with AE’s at Adobe and utilized as a “go to” consultant for closing Adobe Sales  Created sales strategy to increase sales pipeline and focus on opportunities in both inbound and outbound marketing  Created a social media, process, sales & pricing strategy to be utilized with key LCG channel partners for implementation with social media marketing platforms and products.  Co-Sell, Cross-Sell, Upsell & Strategize with Partners. Identify key opportunities for LCG partners (such as Adobe, Tealium & Ensighten), to provide clients with the best solutions that meet their current needs. This includes securing demo opportunities, cross selling or upselling product solutions and implementation services.  Problem Solving & Debugging; work with clients technical teams to resolve implementation issues of marketing technologies CAREER HIGHLIGHTS:  Navigated as an effective sales solutions consultant and relationship manager, accounted for convincing prospects in purchasing digital marketing software and services from Lima Consulting; achieving revenues of over 1.7MM  Served as the relationship manager for Fortune 500 companies, responsible for maintaining communications through routine onsite workshops and meetings to help develop a digital marketing and customer journey roadmaps.  Conducted over 100 strategy sessions with solutions and technical consultants in identifying ways to resolve outstanding issues based on the digital marketing technologies  Co-Led the establishment of digital marketing delivery processes, thereby increasing efficiencies and project delivery timelines by implementing new project methodologies, thus boosting project turnaround times by 35%.  Worked with Client Success Director to re-designed client management procedures for solutions consultants team of 8 which enhanced client satisfaction by 15%; worked with technical teams in Uruguay and Brazil  Strategic Sales Scoping of Digital Marketing projects that include Adobe Marketing Cloud products & implementation.  Closed over 450K in service contracts in last 6 months  Assisted in closing over 250k in product contracts in last 6 months  Create, Author, & Publish Marketing Collateral: Created eBooks, Product Comparisons, SWOT Analysis, Point of View, Digital Marketing Campaign documents for partner products, & services for both LCG and key corporate partners.  Created content marketing strategy and brand development to establish LCG as an authority in the digital analysis space. Sr. Solutions Consultant  May 2013 – Jan 2015  Performed research, data modeling & reporting on trends, including SEO, PPC, Social Media & Content Marketing  Architect & Strategist for Client Implementations of:  Adobe Marketing Cloud Products: Analytics, Social, Target, Campaign, Media Optimizer, DTM, AEM (Sites, Apps, etc.)  ComScore Analytics, Google Analytics, IBM Coremetrics. Business Intelligence & Digital Marketing Analysis  Tag Management Platforms/Systems (TMS): Tealium, Ensighten, Signal & Adobe DTM  Data Analysis: Consumer Engagement Metrics, Social Analytics & Listening, Web Analytics & Offline Metrics  Search Engine Optimization Projects using such tools as Linkdex, Majestic, Raven Tools & SEO Clarity  Social Media Strategy, Engagement & Marketing Projects  Personalization & Testing Projects with Adobe Target, IBM Tealeaf, Demandbase, etc.  Content Marketing & Inbound Marketing Projects  Pay Per Click, Re-Targeting & Paid Social Media Projects with over $3MM in budget.  Demand Generation Modeling, Customer Journey Mapping, Customer Profiling & Personalization in Online Marketing Environments DALI SOCIAL, NEW ORLEANS, LA Principal  Nov 2010–Jun 2013
  • 3. LIANA “LI” EVANS  li.evans@getcitydealz.com  214.263.4608  lianaevans.com linkedin.com/in/lianaevans Page 3 | Liana “Li” Evans | Demand Generation Director Resume  Research, Strategize, Implement & Measure client social media engagements  Created integrated strategies that wove in mobile, local, search & paid digital content  Analyze the market space for realistic opportunities of gain for client market share  Manage & implement optimization efforts of client content CAREER HIGHLIGHTS:  Improved clients’ exposure in social networks, consistently increased fan/follower bases over 60% YR over YR  Drove traffic to client sites on average of over 45%  Increased Time on Site on average to over 4 minutes. Increased web sales for clients consistently over 55% YR over YR SEREGENTI COMMUNICATIONS, NEW ORLEANS, LA Director of Social Media  May 2009–Oct 2010  Plan strategy & implementation for all social media & mobile clients  Produced & optimized all online Public Relations efforts  Created & directed client presentations of marketing strategies  Analyze market space for realistic area of gain in client’s market space CAREER HIGHLIGHTS:  Initiated efforts to improve clients exposure in social networks on average over 40%  Spearheaded strategies that improved traffic from multiple channels over 55% YR over YR EARLIER CAREER KEY RELVANCE, WYLIE, TX  Launched efforts to improve clients’ web traffic from search engines over 30%  Initiated efforts to improve exposure in social communities on average over 25%  Created, trained & implemented best practices for major boutique hotel chain  Managed creation, optimization and publication of video media for clients Director of Internet Marketing/Social Media Aug 2007 – May 2009 COMMERCE 360., PLYMOUTH MEETING, PA  Lead social media & SEO architect for Comcast’s Fancast project  Assisted in first implementation of Omniture Analytics at Comcast.com  Analyzed user experience data for client e-commerce portals  Researched & assessed opportunities for growth in online efforts Online Marketing Manager June 2006 – Aug 2007 QVC, WEST CHESTER, PA  Project Manager & SEO Architect for project to bring QVC.com out of “frames”  Identified & successfully rolled out holiday project that produced over $750k in additional online sales during holiday season despite the framed architecture.  Increased web traffic & conversion to QVC.com by more than 75%.  Departments experienced over 500% increase in sales & over 700% in web traffic. Online Marketing Manager: Natural Search Jan 2005 – June 2006 EDUCATION  Bachelor Degree: Information Systems / Public Relations  Susquehanna University, Selinsgrove, PA  Associates Degree: Mass Communications / Public Relations  Pennsylvania College of Technology, Williamsport, PA  Certification: Computer Information Systems  South Schuylkill Vocational Technical School, MarLin, PA CREDENTIALS  Adobe Analytics Implementation: Adobe 2013  Adobe Social: Adobe 2014  Adobe Target: Adobe 2014  Adobe Tag Management: Adobe 2014  Tealium Tag Management Deployment: 2014  Ensighten Tag Management: 2014