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LIANA “LI” EVANS
 li.evans@getcitydealz.com  214.263.4608  lianaevans.com linkedin.com/in/lianaevans
Page 1 | Liana “Li” Evans | Demand Generation Director Resume
DIGITAL MARKETING, ENGAGEMENT MANAGER, DEMAND GENERATION DIRECTOR
Digital Marketing Consultative Sales | Solutions Consultant | Demand Generation Strategy |Client Success | Author
Trainer | Project & Relationship Management | Trusted Advisor | Technical Liaison | International Teams | Technology Management
QUALIFICATIONS PROFILE
 Published Digital Marketing Author. Author of “Social Media Strategies: Engaging Strategies for Facebook, Twitter & Other
Social Media” Published by Pearson/Que Biz Press.
 Proven and tested digital marketing solutions sales professional generating over $1.7MM in software and services contracts in
last 24 months.
 Adjunct Professor & Speaker. Adjunct Professor for Rutgers & AISTS Sports Mastery (Luzerne, Switzerland). Conference speaker
for ClickZ, SMX, PubCon, eMetrics, Marketing Profs, etc.
 Results-driven and performance-focused management professional, offering broad-based experience in solutions consulting,
solutions sales, project management and delivery, client relations, and project resolution
 Highly effective and strategic sales solutions consultant; noted for discovering client and prospect needs, aligning proper digital
marketing technologies, increasing client/prospect comfort resulting in upsells of over $800K.
 Proactive client relationship manager; expert at establishing and cultivating professional working relationships with all levels of
client management including, C-Level executives, vice presidents, directors and managers for Fortune 500 companies.
 Project & team management; managed international virtual team of engineers and supporting staff on project over 500k
 Technical Background; experienced web application programmer: HTML, Visual Basic, MS SQL, PHP, Javascript, Oracle DB
TECHNICAL ACUMEN
Supporting Capabilities Acquisition Conversion &
Personalization
Engagement &
Retention
Adobe Analytics Adobe Media Optimizer IBM Tealeaf Adobe Social Analytics
IBM Digital Analytics Adobe Campaign Adobe Target, Monetate Salesforce, Radian 6
ComScore Analytics (DAX) Responsys, Marketo, Eloqua Customer Journey Mapping Exact Target
Tag Management (Ensighten,
DTM, IBM DDX, Tealium)
PPC/SEM Platforms: Google
Adwords, Bing Ads
SEO Clarity, Conductor
DemandBase
Email Campaign
Funnel Optimization
Data Management Platforms
Management Experience
Programming: HTML, PHP, etc
Database Architecture & SQL
Campaign Measurement
Integrated Marketing & Sales
Content Marketing
Customer Profiling
Multi-Variant Testing & UX
Public Relations
Inbound Marketing
Demand Generation
PROFESSIONAL EXPERIENCE
LIMA CONSULTING GROUP, MALVERN, PA
Sr. Relationship Manager & Sr. Solutions Consultant Feb 2015–Present
 Key strategic member of sales and business development teams by providing expert solutions to prospects leading to
purchasing digital marketing technologies and services
 Lead expert technical consultant teams in delivering enterprise and mid-market project implementations and configurations
 Guide solutions consultants on digital marketing mental agility to discover upselling & cross-selling opportunities
 Collaborate with solutions consultant team in charge of rendering sales support and resolving prospect inquiries during all
stages of the sales cycle contributing to 3.5MM in new business sales.
 Participate and lead internal brainstorming and creative thinking sessions that solve client/prospect digital marketing
roadblocks, analytics implementation issues, customer roadmap & journey strategies, technical integrations, and discover
upsell opportunities
LIANA “LI” EVANS
 li.evans@getcitydealz.com  214.263.4608  lianaevans.com linkedin.com/in/lianaevans
Page 2 | Liana “Li” Evans | Demand Generation Director Resume
 Establish excellent sales and client retention strategies and demand generation by providing guidance through evaluation
of current technologies and sourcing of complementary products and services to recommend
 Leverage excellent consulting skills to assess client’s project requirements in aligning proper resources and provide on-time
delivery of the scope of work
 Collaborate with all business units including: consulting, technical, sales, and marketing
 Cadence communication with the sales & marketing teams to update marketing documents including: case studies, product
sheets, white papers, and prospecting event calendar.
 Developed acquisition & demand generation strategies via content marketing programs & marketing funnel optimization.
 Established 10+ commercial relationships with AE’s at Adobe and utilized as a “go to” consultant for closing Adobe Sales
 Created sales strategy to increase sales pipeline and focus on opportunities in both inbound and outbound marketing
 Created a social media, process, sales & pricing strategy to be utilized with key LCG channel partners for implementation
with social media marketing platforms and products.
 Co-Sell, Cross-Sell, Upsell & Strategize with Partners. Identify key opportunities for LCG partners (such as Adobe,
Tealium & Ensighten), to provide clients with the best solutions that meet their current needs. This includes securing demo
opportunities, cross selling or upselling product solutions and implementation services.
 Problem Solving & Debugging; work with clients technical teams to resolve implementation issues of marketing
technologies
CAREER HIGHLIGHTS:
 Navigated as an effective sales solutions consultant and relationship manager, accounted for convincing prospects in
purchasing digital marketing software and services from Lima Consulting; achieving revenues of over 1.7MM
 Served as the relationship manager for Fortune 500 companies, responsible for maintaining communications through
routine onsite workshops and meetings to help develop a digital marketing and customer journey roadmaps.
 Conducted over 100 strategy sessions with solutions and technical consultants in identifying ways to resolve outstanding
issues based on the digital marketing technologies
 Co-Led the establishment of digital marketing delivery processes, thereby increasing efficiencies and project delivery
timelines by implementing new project methodologies, thus boosting project turnaround times by 35%.
 Worked with Client Success Director to re-designed client management procedures for solutions consultants team of 8
which enhanced client satisfaction by 15%; worked with technical teams in Uruguay and Brazil
 Strategic Sales Scoping of Digital Marketing projects that include Adobe Marketing Cloud products & implementation.
 Closed over 450K in service contracts in last 6 months
 Assisted in closing over 250k in product contracts in last 6 months
 Create, Author, & Publish Marketing Collateral: Created eBooks, Product Comparisons, SWOT Analysis, Point of View,
Digital Marketing Campaign documents for partner products, & services for both LCG and key corporate partners.
 Created content marketing strategy and brand development to establish LCG as an authority in the digital analysis space.
Sr. Solutions Consultant  May 2013 – Jan 2015
 Performed research, data modeling & reporting on trends, including SEO, PPC, Social Media & Content Marketing
 Architect & Strategist for Client Implementations of:
 Adobe Marketing Cloud Products: Analytics, Social, Target, Campaign, Media Optimizer, DTM, AEM (Sites, Apps, etc.)
 ComScore Analytics, Google Analytics, IBM Coremetrics. Business Intelligence & Digital Marketing Analysis
 Tag Management Platforms/Systems (TMS): Tealium, Ensighten, Signal & Adobe DTM
 Data Analysis: Consumer Engagement Metrics, Social Analytics & Listening, Web Analytics & Offline Metrics
 Search Engine Optimization Projects using such tools as Linkdex, Majestic, Raven Tools & SEO Clarity
 Social Media Strategy, Engagement & Marketing Projects
 Personalization & Testing Projects with Adobe Target, IBM Tealeaf, Demandbase, etc.
 Content Marketing & Inbound Marketing Projects
 Pay Per Click, Re-Targeting & Paid Social Media Projects with over $3MM in budget.
 Demand Generation Modeling, Customer Journey Mapping, Customer Profiling & Personalization in Online Marketing Environments
DALI SOCIAL, NEW ORLEANS, LA
Principal  Nov 2010–Jun 2013
LIANA “LI” EVANS
 li.evans@getcitydealz.com  214.263.4608  lianaevans.com linkedin.com/in/lianaevans
Page 3 | Liana “Li” Evans | Demand Generation Director Resume
 Research, Strategize, Implement & Measure client social media engagements
 Created integrated strategies that wove in mobile, local, search & paid digital content
 Analyze the market space for realistic opportunities of gain for client market share
 Manage & implement optimization efforts of client content
CAREER HIGHLIGHTS:
 Improved clients’ exposure in social networks, consistently increased fan/follower bases over 60% YR over YR
 Drove traffic to client sites on average of over 45%
 Increased Time on Site on average to over 4 minutes. Increased web sales for clients consistently over 55% YR over YR
SEREGENTI COMMUNICATIONS, NEW ORLEANS, LA
Director of Social Media  May 2009–Oct 2010
 Plan strategy & implementation for all social media & mobile clients
 Produced & optimized all online Public Relations efforts
 Created & directed client presentations of marketing strategies
 Analyze market space for realistic area of gain in client’s market space
CAREER HIGHLIGHTS:
 Initiated efforts to improve clients exposure in social networks on average over 40%
 Spearheaded strategies that improved traffic from multiple channels over 55% YR over YR
EARLIER CAREER
KEY RELVANCE, WYLIE, TX  Launched efforts to improve clients’ web traffic from search engines over 30%
 Initiated efforts to improve exposure in social communities on average over 25%
 Created, trained & implemented best practices for major boutique hotel chain
 Managed creation, optimization and publication of video media for clients
Director of Internet Marketing/Social Media
Aug 2007 – May 2009
COMMERCE 360., PLYMOUTH MEETING, PA  Lead social media & SEO architect for Comcast’s Fancast project
 Assisted in first implementation of Omniture Analytics at Comcast.com
 Analyzed user experience data for client e-commerce portals
 Researched & assessed opportunities for growth in online efforts
Online Marketing Manager
June 2006 – Aug 2007
QVC, WEST CHESTER, PA  Project Manager & SEO Architect for project to bring QVC.com out of “frames”
 Identified & successfully rolled out holiday project that produced over $750k in
additional online sales during holiday season despite the framed architecture.
 Increased web traffic & conversion to QVC.com by more than 75%.
 Departments experienced over 500% increase in sales & over 700% in web traffic.
Online Marketing Manager: Natural Search
Jan 2005 – June 2006
EDUCATION
 Bachelor Degree: Information Systems / Public Relations  Susquehanna University, Selinsgrove, PA
 Associates Degree: Mass Communications / Public Relations  Pennsylvania College of Technology, Williamsport, PA
 Certification: Computer Information Systems  South Schuylkill Vocational Technical School, MarLin, PA
CREDENTIALS
 Adobe Analytics Implementation: Adobe 2013
 Adobe Social: Adobe 2014
 Adobe Target: Adobe 2014
 Adobe Tag Management: Adobe 2014
 Tealium Tag Management Deployment: 2014
 Ensighten Tag Management: 2014

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Demand Generation Director Resume ✦✦ Liana "Li" Evans

  • 1. LIANA “LI” EVANS  li.evans@getcitydealz.com  214.263.4608  lianaevans.com linkedin.com/in/lianaevans Page 1 | Liana “Li” Evans | Demand Generation Director Resume DIGITAL MARKETING, ENGAGEMENT MANAGER, DEMAND GENERATION DIRECTOR Digital Marketing Consultative Sales | Solutions Consultant | Demand Generation Strategy |Client Success | Author Trainer | Project & Relationship Management | Trusted Advisor | Technical Liaison | International Teams | Technology Management QUALIFICATIONS PROFILE  Published Digital Marketing Author. Author of “Social Media Strategies: Engaging Strategies for Facebook, Twitter & Other Social Media” Published by Pearson/Que Biz Press.  Proven and tested digital marketing solutions sales professional generating over $1.7MM in software and services contracts in last 24 months.  Adjunct Professor & Speaker. Adjunct Professor for Rutgers & AISTS Sports Mastery (Luzerne, Switzerland). Conference speaker for ClickZ, SMX, PubCon, eMetrics, Marketing Profs, etc.  Results-driven and performance-focused management professional, offering broad-based experience in solutions consulting, solutions sales, project management and delivery, client relations, and project resolution  Highly effective and strategic sales solutions consultant; noted for discovering client and prospect needs, aligning proper digital marketing technologies, increasing client/prospect comfort resulting in upsells of over $800K.  Proactive client relationship manager; expert at establishing and cultivating professional working relationships with all levels of client management including, C-Level executives, vice presidents, directors and managers for Fortune 500 companies.  Project & team management; managed international virtual team of engineers and supporting staff on project over 500k  Technical Background; experienced web application programmer: HTML, Visual Basic, MS SQL, PHP, Javascript, Oracle DB TECHNICAL ACUMEN Supporting Capabilities Acquisition Conversion & Personalization Engagement & Retention Adobe Analytics Adobe Media Optimizer IBM Tealeaf Adobe Social Analytics IBM Digital Analytics Adobe Campaign Adobe Target, Monetate Salesforce, Radian 6 ComScore Analytics (DAX) Responsys, Marketo, Eloqua Customer Journey Mapping Exact Target Tag Management (Ensighten, DTM, IBM DDX, Tealium) PPC/SEM Platforms: Google Adwords, Bing Ads SEO Clarity, Conductor DemandBase Email Campaign Funnel Optimization Data Management Platforms Management Experience Programming: HTML, PHP, etc Database Architecture & SQL Campaign Measurement Integrated Marketing & Sales Content Marketing Customer Profiling Multi-Variant Testing & UX Public Relations Inbound Marketing Demand Generation PROFESSIONAL EXPERIENCE LIMA CONSULTING GROUP, MALVERN, PA Sr. Relationship Manager & Sr. Solutions Consultant Feb 2015–Present  Key strategic member of sales and business development teams by providing expert solutions to prospects leading to purchasing digital marketing technologies and services  Lead expert technical consultant teams in delivering enterprise and mid-market project implementations and configurations  Guide solutions consultants on digital marketing mental agility to discover upselling & cross-selling opportunities  Collaborate with solutions consultant team in charge of rendering sales support and resolving prospect inquiries during all stages of the sales cycle contributing to 3.5MM in new business sales.  Participate and lead internal brainstorming and creative thinking sessions that solve client/prospect digital marketing roadblocks, analytics implementation issues, customer roadmap & journey strategies, technical integrations, and discover upsell opportunities
  • 2. LIANA “LI” EVANS  li.evans@getcitydealz.com  214.263.4608  lianaevans.com linkedin.com/in/lianaevans Page 2 | Liana “Li” Evans | Demand Generation Director Resume  Establish excellent sales and client retention strategies and demand generation by providing guidance through evaluation of current technologies and sourcing of complementary products and services to recommend  Leverage excellent consulting skills to assess client’s project requirements in aligning proper resources and provide on-time delivery of the scope of work  Collaborate with all business units including: consulting, technical, sales, and marketing  Cadence communication with the sales & marketing teams to update marketing documents including: case studies, product sheets, white papers, and prospecting event calendar.  Developed acquisition & demand generation strategies via content marketing programs & marketing funnel optimization.  Established 10+ commercial relationships with AE’s at Adobe and utilized as a “go to” consultant for closing Adobe Sales  Created sales strategy to increase sales pipeline and focus on opportunities in both inbound and outbound marketing  Created a social media, process, sales & pricing strategy to be utilized with key LCG channel partners for implementation with social media marketing platforms and products.  Co-Sell, Cross-Sell, Upsell & Strategize with Partners. Identify key opportunities for LCG partners (such as Adobe, Tealium & Ensighten), to provide clients with the best solutions that meet their current needs. This includes securing demo opportunities, cross selling or upselling product solutions and implementation services.  Problem Solving & Debugging; work with clients technical teams to resolve implementation issues of marketing technologies CAREER HIGHLIGHTS:  Navigated as an effective sales solutions consultant and relationship manager, accounted for convincing prospects in purchasing digital marketing software and services from Lima Consulting; achieving revenues of over 1.7MM  Served as the relationship manager for Fortune 500 companies, responsible for maintaining communications through routine onsite workshops and meetings to help develop a digital marketing and customer journey roadmaps.  Conducted over 100 strategy sessions with solutions and technical consultants in identifying ways to resolve outstanding issues based on the digital marketing technologies  Co-Led the establishment of digital marketing delivery processes, thereby increasing efficiencies and project delivery timelines by implementing new project methodologies, thus boosting project turnaround times by 35%.  Worked with Client Success Director to re-designed client management procedures for solutions consultants team of 8 which enhanced client satisfaction by 15%; worked with technical teams in Uruguay and Brazil  Strategic Sales Scoping of Digital Marketing projects that include Adobe Marketing Cloud products & implementation.  Closed over 450K in service contracts in last 6 months  Assisted in closing over 250k in product contracts in last 6 months  Create, Author, & Publish Marketing Collateral: Created eBooks, Product Comparisons, SWOT Analysis, Point of View, Digital Marketing Campaign documents for partner products, & services for both LCG and key corporate partners.  Created content marketing strategy and brand development to establish LCG as an authority in the digital analysis space. Sr. Solutions Consultant  May 2013 – Jan 2015  Performed research, data modeling & reporting on trends, including SEO, PPC, Social Media & Content Marketing  Architect & Strategist for Client Implementations of:  Adobe Marketing Cloud Products: Analytics, Social, Target, Campaign, Media Optimizer, DTM, AEM (Sites, Apps, etc.)  ComScore Analytics, Google Analytics, IBM Coremetrics. Business Intelligence & Digital Marketing Analysis  Tag Management Platforms/Systems (TMS): Tealium, Ensighten, Signal & Adobe DTM  Data Analysis: Consumer Engagement Metrics, Social Analytics & Listening, Web Analytics & Offline Metrics  Search Engine Optimization Projects using such tools as Linkdex, Majestic, Raven Tools & SEO Clarity  Social Media Strategy, Engagement & Marketing Projects  Personalization & Testing Projects with Adobe Target, IBM Tealeaf, Demandbase, etc.  Content Marketing & Inbound Marketing Projects  Pay Per Click, Re-Targeting & Paid Social Media Projects with over $3MM in budget.  Demand Generation Modeling, Customer Journey Mapping, Customer Profiling & Personalization in Online Marketing Environments DALI SOCIAL, NEW ORLEANS, LA Principal  Nov 2010–Jun 2013
  • 3. LIANA “LI” EVANS  li.evans@getcitydealz.com  214.263.4608  lianaevans.com linkedin.com/in/lianaevans Page 3 | Liana “Li” Evans | Demand Generation Director Resume  Research, Strategize, Implement & Measure client social media engagements  Created integrated strategies that wove in mobile, local, search & paid digital content  Analyze the market space for realistic opportunities of gain for client market share  Manage & implement optimization efforts of client content CAREER HIGHLIGHTS:  Improved clients’ exposure in social networks, consistently increased fan/follower bases over 60% YR over YR  Drove traffic to client sites on average of over 45%  Increased Time on Site on average to over 4 minutes. Increased web sales for clients consistently over 55% YR over YR SEREGENTI COMMUNICATIONS, NEW ORLEANS, LA Director of Social Media  May 2009–Oct 2010  Plan strategy & implementation for all social media & mobile clients  Produced & optimized all online Public Relations efforts  Created & directed client presentations of marketing strategies  Analyze market space for realistic area of gain in client’s market space CAREER HIGHLIGHTS:  Initiated efforts to improve clients exposure in social networks on average over 40%  Spearheaded strategies that improved traffic from multiple channels over 55% YR over YR EARLIER CAREER KEY RELVANCE, WYLIE, TX  Launched efforts to improve clients’ web traffic from search engines over 30%  Initiated efforts to improve exposure in social communities on average over 25%  Created, trained & implemented best practices for major boutique hotel chain  Managed creation, optimization and publication of video media for clients Director of Internet Marketing/Social Media Aug 2007 – May 2009 COMMERCE 360., PLYMOUTH MEETING, PA  Lead social media & SEO architect for Comcast’s Fancast project  Assisted in first implementation of Omniture Analytics at Comcast.com  Analyzed user experience data for client e-commerce portals  Researched & assessed opportunities for growth in online efforts Online Marketing Manager June 2006 – Aug 2007 QVC, WEST CHESTER, PA  Project Manager & SEO Architect for project to bring QVC.com out of “frames”  Identified & successfully rolled out holiday project that produced over $750k in additional online sales during holiday season despite the framed architecture.  Increased web traffic & conversion to QVC.com by more than 75%.  Departments experienced over 500% increase in sales & over 700% in web traffic. Online Marketing Manager: Natural Search Jan 2005 – June 2006 EDUCATION  Bachelor Degree: Information Systems / Public Relations  Susquehanna University, Selinsgrove, PA  Associates Degree: Mass Communications / Public Relations  Pennsylvania College of Technology, Williamsport, PA  Certification: Computer Information Systems  South Schuylkill Vocational Technical School, MarLin, PA CREDENTIALS  Adobe Analytics Implementation: Adobe 2013  Adobe Social: Adobe 2014  Adobe Target: Adobe 2014  Adobe Tag Management: Adobe 2014  Tealium Tag Management Deployment: 2014  Ensighten Tag Management: 2014