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What’s Next:
Sonic Branding
Welcome
Robert Davis
Head of Digital

Ogilvy USA
New York
Laurie Close
Consultant

Ogilvy Consulting
London
Tell us
where you
are dialing
in from!
What’s the weather
like in your city?
Do you
want this
deck?
It will be available for download
shortly after the webinar on:
slideshare.net/socialogilvy
And the recording up on
facebook.com/OgilvyConsulting
September 16, 2019
Making Brands Matter To The Ear
Sonic Branding
Rob Davis
Head of Digital
Ogilvy, USA
September 16, 2019
We spend a lot of time
perfecting how a brand
looks.
6
September 16, 2019
Today, there is equal need
to focus on how it sounds.
7
September 16, 2019
Sonic Truths
8
Thought Starters for understanding Sonic Branding
#1 – Sound is not a channel (its part of the brand)
#2 – It’s already omnipresent and catalyst for growth
#3 – It’s an indicator of brand health
#4 – Voice SEO is already a thing
#5 – Assistants (Alexa, Cortana, Siri, etc) are stepping stones
9
Sonic Branding
10
Sonic Branding
Isn’t that just a pretentious way to say “voice”?
11
Sonic Branding
Isn’t that just a pretentious way to say “voice”?
No, and there’s a good reason behind this.
September 16, 2019
Voice is only one aspect of
the sonic branding
landscape.
12
September 16, 2019
VOICE
Differentiating the Components of Sonic Branding
AUDIO
How a brand converses. How a brand is heard.
14
How do brands plan for a full
Sonic Branding strategy?
September 16, 2019
THE HOUSE OF 
SONIC BRAND DESIGN
AURAL STYLE
Tone Vernacular Literacy Language
VOICE
Human Machine
AUDIO STYLE
Music Mnemonics Foley
OUTPUTS
1st Party 3rd Party
ADVERTISING CONTENT BOTS SEARCH ASSISTANTS APPS
Television

Radio

Digital 

(e.g. Spotify)

In-Game
Podcasts

Branded
Entertainment

Online Video
Chat Bots

Branded
Assistants

Customer Service
General
(Alexa)

Open

Voice SEO

Voice SEM
General
(Alexa)

Specific Skills

Bots

E-commerce
Lifestyle
(Yelp)

In-Car
(Waze, CarPlay)

Scheduling
September 16, 2019
THE HOUSE OF 
SONIC BRAND DESIGN
AURAL STYLE
Tone Vernacular Literacy Language
VOICE
Human Machine
AUDIO STYLE
Music Mnemonics Foley
OUTPUTS
1st Party 3rd Party
ADVERTISING CONTENT BOTS SEARCH ASSISTANTS APPS
Television

Radio

Digital 

(e.g. Spotify)

In-Game
Podcasts

Branded
Entertainment

Online Video
Chat Bots

Branded
Assistants

Customer Service
General
(Alexa)

Open

Voice SEO

Voice SEM
General
(Alexa)

Specific Skills

Bots

E-commerce
Lifestyle
(Yelp)

In-Car
(Waze, CarPlay)

Scheduling
September 16, 2019
THE HOUSE OF 
SONIC BRAND DESIGN
AURAL STYLE
Tone Vernacular Literacy Language
VOICE
Human Machine
AUDIO STYLE
Music Mnemonics Foley
OUTPUTS
1st Party 3rd Party
ADVERTISING CONTENT BOTS SEARCH ASSISTANTS APPS
Television

Radio

Digital 

(e.g. Spotify)

In-Game
Podcasts

Branded
Entertainment

Online Video
Chat Bots

Branded
Assistants

Customer Service
General
(Alexa)

Open

Voice SEO

Voice SEM
General
(Alexa)

Specific Skills

Bots

E-commerce
Lifestyle
(Yelp)

In-Car
(Waze, CarPlay)

Scheduling
September 16, 2019
THE HOUSE OF 
SONIC BRAND DESIGN
AURAL STYLE
Tone Vernacular Literacy Language
VOICE
Human Machine
AUDIO STYLE
Music Mnemonics Foley
OUTPUTS
1st Party 3rd Party
ADVERTISING CONTENT BOTS SEARCH ASSISTANTS APPS
Television

Radio

Digital 

(e.g. Spotify)

In-Game
Podcasts

Branded
Entertainment

Online Video
Chat Bots

Branded
Assistants

Customer Service
General
(Alexa)

Open

Voice SEO

Voice SEM
General
(Alexa)

Specific Skills

Bots

E-commerce
Lifestyle
(Yelp)

In-Car
(Waze, CarPlay)

Scheduling
September 16, 2019
THE HOUSE OF 
SONIC BRAND DESIGN
AURAL STYLE
Tone Vernacular Literacy Language
VOICE
Human Machine
AUDIO STYLE
Music Mnemonics Foley
OUTPUTS
1st Party 3rd Party
ADVERTISING CONTENT BOTS SEARCH ASSISTANTS APPS
Television

Radio

Digital 

(e.g. Spotify)

In-Game
Podcasts

Branded
Entertainment

Online Video
Chat Bots

Branded
Assistants

Customer Service
General
(Alexa)

Open

Voice SEO

Voice SEM
General
(Alexa)

Specific Skills

Bots

E-commerce
Lifestyle
(Yelp)

In-Car
(Waze, CarPlay)

Scheduling
September 16, 2019
THE HOUSE OF 
SONIC BRAND DESIGN
AURAL STYLE
Tone Vernacular Literacy Language
VOICE
Human Machine
AUDIO STYLE
Music Mnemonics Foley
OUTPUTS
1st Party 3rd Party
ADVERTISING CONTENT BOTS SEARCH ASSISTANTS APPS
Television

Radio

Digital 

(e.g. Spotify)

In-Game
Podcasts

Branded
Entertainment

Online Video
Chat Bots

Branded
Assistants

Customer Service
General
(Alexa)

Open

Voice SEO

Voice SEM
General
(Alexa)

Specific Skills

Bots

E-commerce
Lifestyle
(Yelp)

In-Car
(Waze, CarPlay)

Scheduling
21
Voice SEO is a valuable
way to get started.
September 16, 2019
The Platform Shift
22
It took about 30 years for mobile phones to
outnumber humans. Voice assistants are on track to
get there in about half of that time.
 
- Atlantic, “Alexa, how will you change us?”, November 2018
September 16, 2019
Voice Search By The Numbers
23
GOOGLE ASSISTANT
• 2016

• Worldwide (52 countries) and 30
languages by the end of2018
English, German, French, Italian,
Japanese, Korean, Spanish,
Brazilian Portuguese

• Google Home devices,
Chromebooks, Google smartphones

• Third-party hardware. Android
smartphone, TVs and more than
5,000 compatible devices

• Search, services, advertiser,
productivity tools
APPLE SIRI
• 2011

• Worldwide, 15 languages

• iPhones, HomePod, AirPods, Apple
Watch, Mac computers and other
Apple devices

• No third-party hardware

• Hardware, software, services
MICROSOFT CORTANA
• 2014

• Worldwide. English, Portuguese,
French, Chinese, German, Italian,
Japanese, Spanish

• Microsoft computers, tablets and
devices, running Windows 10, Xbox
One, Herman Kardon Invoke

• Third-party hardware. Windows, 10
devices

• Software, productivity tools,
services
AMAZON ALEXA
• 2014

• Worldwide (89 countries), English,
German, Japanese

• Echo devices, other Amazon
branded devices, including Fire TV
Stick, Fire Tablet, amazon Tap. Dash
Wand

• Third-party hardware. More than
12,00 compatible devices

• Retail, services
September 16, 2019
The Way We Query
24
Your top paid
and organic
keywords will
not be your top
voice queries
Why? Go back to basics of how humans talk…. 

You don’t walk up to someone and say “best laptops”

You would say “What do you think is the best laptop and
why?”

Or… “Do you know where I can buy a good laptop?”
September 16, 2019
It’s A Different Landscape
25
You can’t buy your way to ubiquity, yet.
September 16, 2019
A Neat Parlor Trick
26
September 16, 2019
Learn More
27
https://www.globalstrategies.com/voice-search/
28
Closing Thoughts
September 16, 2019
THE HOUSE OF 
SONIC BRAND DESIGN
AURAL STYLE
Tone Vernacular Literacy Language
VOICE
Human Machine
AUDIO STYLE
Music Mnemonics Foley
OUTPUTS
1st Party 3rd Party
ADVERTISING CONTENT BOTS SEARCH ASSISTANTS APPS
Television

Radio

Digital 

(e.g. Spotify)

In-Game
Podcasts

Branded
Entertainment

Online Video
Chat Bots

Branded
Assistants

Customer Service
General
(Alexa)

Open

Voice SEO

Voice SEM
General
(Alexa)

Specific Skills

Bots

E-commerce
Lifestyle
(Yelp)

In-Car
(Waze, CarPlay)

Scheduling
Questions?
Thank you.

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What's Next: Sonic Branding

  • 2. Welcome Robert Davis Head of Digital
 Ogilvy USA New York Laurie Close Consultant
 Ogilvy Consulting London
  • 3. Tell us where you are dialing in from! What’s the weather like in your city?
  • 4. Do you want this deck? It will be available for download shortly after the webinar on: slideshare.net/socialogilvy And the recording up on facebook.com/OgilvyConsulting
  • 5. September 16, 2019 Making Brands Matter To The Ear Sonic Branding Rob Davis Head of Digital Ogilvy, USA
  • 6. September 16, 2019 We spend a lot of time perfecting how a brand looks. 6
  • 7. September 16, 2019 Today, there is equal need to focus on how it sounds. 7
  • 8. September 16, 2019 Sonic Truths 8 Thought Starters for understanding Sonic Branding #1 – Sound is not a channel (its part of the brand) #2 – It’s already omnipresent and catalyst for growth #3 – It’s an indicator of brand health #4 – Voice SEO is already a thing #5 – Assistants (Alexa, Cortana, Siri, etc) are stepping stones
  • 10. 10 Sonic Branding Isn’t that just a pretentious way to say “voice”?
  • 11. 11 Sonic Branding Isn’t that just a pretentious way to say “voice”? No, and there’s a good reason behind this.
  • 12. September 16, 2019 Voice is only one aspect of the sonic branding landscape. 12
  • 13. September 16, 2019 VOICE Differentiating the Components of Sonic Branding AUDIO How a brand converses. How a brand is heard.
  • 14. 14 How do brands plan for a full Sonic Branding strategy?
  • 15. September 16, 2019 THE HOUSE OF  SONIC BRAND DESIGN AURAL STYLE Tone Vernacular Literacy Language VOICE Human Machine AUDIO STYLE Music Mnemonics Foley OUTPUTS 1st Party 3rd Party ADVERTISING CONTENT BOTS SEARCH ASSISTANTS APPS Television Radio Digital (e.g. Spotify) In-Game Podcasts Branded Entertainment Online Video Chat Bots Branded Assistants Customer Service General (Alexa) Open Voice SEO Voice SEM General (Alexa) Specific Skills Bots E-commerce Lifestyle (Yelp) In-Car (Waze, CarPlay) Scheduling
  • 16. September 16, 2019 THE HOUSE OF  SONIC BRAND DESIGN AURAL STYLE Tone Vernacular Literacy Language VOICE Human Machine AUDIO STYLE Music Mnemonics Foley OUTPUTS 1st Party 3rd Party ADVERTISING CONTENT BOTS SEARCH ASSISTANTS APPS Television Radio Digital (e.g. Spotify) In-Game Podcasts Branded Entertainment Online Video Chat Bots Branded Assistants Customer Service General (Alexa) Open Voice SEO Voice SEM General (Alexa) Specific Skills Bots E-commerce Lifestyle (Yelp) In-Car (Waze, CarPlay) Scheduling
  • 17. September 16, 2019 THE HOUSE OF  SONIC BRAND DESIGN AURAL STYLE Tone Vernacular Literacy Language VOICE Human Machine AUDIO STYLE Music Mnemonics Foley OUTPUTS 1st Party 3rd Party ADVERTISING CONTENT BOTS SEARCH ASSISTANTS APPS Television Radio Digital (e.g. Spotify) In-Game Podcasts Branded Entertainment Online Video Chat Bots Branded Assistants Customer Service General (Alexa) Open Voice SEO Voice SEM General (Alexa) Specific Skills Bots E-commerce Lifestyle (Yelp) In-Car (Waze, CarPlay) Scheduling
  • 18. September 16, 2019 THE HOUSE OF  SONIC BRAND DESIGN AURAL STYLE Tone Vernacular Literacy Language VOICE Human Machine AUDIO STYLE Music Mnemonics Foley OUTPUTS 1st Party 3rd Party ADVERTISING CONTENT BOTS SEARCH ASSISTANTS APPS Television Radio Digital (e.g. Spotify) In-Game Podcasts Branded Entertainment Online Video Chat Bots Branded Assistants Customer Service General (Alexa) Open Voice SEO Voice SEM General (Alexa) Specific Skills Bots E-commerce Lifestyle (Yelp) In-Car (Waze, CarPlay) Scheduling
  • 19. September 16, 2019 THE HOUSE OF  SONIC BRAND DESIGN AURAL STYLE Tone Vernacular Literacy Language VOICE Human Machine AUDIO STYLE Music Mnemonics Foley OUTPUTS 1st Party 3rd Party ADVERTISING CONTENT BOTS SEARCH ASSISTANTS APPS Television Radio Digital (e.g. Spotify) In-Game Podcasts Branded Entertainment Online Video Chat Bots Branded Assistants Customer Service General (Alexa) Open Voice SEO Voice SEM General (Alexa) Specific Skills Bots E-commerce Lifestyle (Yelp) In-Car (Waze, CarPlay) Scheduling
  • 20. September 16, 2019 THE HOUSE OF  SONIC BRAND DESIGN AURAL STYLE Tone Vernacular Literacy Language VOICE Human Machine AUDIO STYLE Music Mnemonics Foley OUTPUTS 1st Party 3rd Party ADVERTISING CONTENT BOTS SEARCH ASSISTANTS APPS Television Radio Digital (e.g. Spotify) In-Game Podcasts Branded Entertainment Online Video Chat Bots Branded Assistants Customer Service General (Alexa) Open Voice SEO Voice SEM General (Alexa) Specific Skills Bots E-commerce Lifestyle (Yelp) In-Car (Waze, CarPlay) Scheduling
  • 21. 21 Voice SEO is a valuable way to get started.
  • 22. September 16, 2019 The Platform Shift 22 It took about 30 years for mobile phones to outnumber humans. Voice assistants are on track to get there in about half of that time.   - Atlantic, “Alexa, how will you change us?”, November 2018
  • 23. September 16, 2019 Voice Search By The Numbers 23 GOOGLE ASSISTANT • 2016 • Worldwide (52 countries) and 30 languages by the end of2018 English, German, French, Italian, Japanese, Korean, Spanish, Brazilian Portuguese • Google Home devices, Chromebooks, Google smartphones • Third-party hardware. Android smartphone, TVs and more than 5,000 compatible devices • Search, services, advertiser, productivity tools APPLE SIRI • 2011 • Worldwide, 15 languages • iPhones, HomePod, AirPods, Apple Watch, Mac computers and other Apple devices • No third-party hardware • Hardware, software, services MICROSOFT CORTANA • 2014 • Worldwide. English, Portuguese, French, Chinese, German, Italian, Japanese, Spanish • Microsoft computers, tablets and devices, running Windows 10, Xbox One, Herman Kardon Invoke • Third-party hardware. Windows, 10 devices • Software, productivity tools, services AMAZON ALEXA • 2014 • Worldwide (89 countries), English, German, Japanese • Echo devices, other Amazon branded devices, including Fire TV Stick, Fire Tablet, amazon Tap. Dash Wand • Third-party hardware. More than 12,00 compatible devices • Retail, services
  • 24. September 16, 2019 The Way We Query 24 Your top paid and organic keywords will not be your top voice queries Why? Go back to basics of how humans talk…. You don’t walk up to someone and say “best laptops” You would say “What do you think is the best laptop and why?” Or… “Do you know where I can buy a good laptop?”
  • 25. September 16, 2019 It’s A Different Landscape 25 You can’t buy your way to ubiquity, yet.
  • 26. September 16, 2019 A Neat Parlor Trick 26
  • 27. September 16, 2019 Learn More 27 https://www.globalstrategies.com/voice-search/
  • 29. September 16, 2019 THE HOUSE OF  SONIC BRAND DESIGN AURAL STYLE Tone Vernacular Literacy Language VOICE Human Machine AUDIO STYLE Music Mnemonics Foley OUTPUTS 1st Party 3rd Party ADVERTISING CONTENT BOTS SEARCH ASSISTANTS APPS Television Radio Digital (e.g. Spotify) In-Game Podcasts Branded Entertainment Online Video Chat Bots Branded Assistants Customer Service General (Alexa) Open Voice SEO Voice SEM General (Alexa) Specific Skills Bots E-commerce Lifestyle (Yelp) In-Car (Waze, CarPlay) Scheduling