This document provides information about a consulting and management company specialized in the hotel, tourism, and restaurant sectors. It summarizes their services which include strategic consulting, project development and management, pre-opening support, and operational support. It highlights their international experience and local expertise. It also provides examples of their project portfolio and extracts of team member profiles to demonstrate their qualifications.
1. CONSULTING &
MANAGEMENT SERVICES
FOR PROJECTS IN THE HOTEL, TOURISM &
RESTAURANT SECTOR
LOCAL KNOWLEDGE &
INTERNATIONAL KNOW-HOW
CREATING AND MANAGING SUCCESSFUL HOTELS
2. …nobody knows During the last decade and especially
recently, the hotel market has been facing
many changes in demand, hotel types,
what the future holds… brands and operators
Today, new projects in the hotel and tourism sector start off having a more difficult
situation and need a more elaborated positioning strategy to guarantee their
profitability
CREATING AND MANAGING SUCCESFUL HOTELS 2
3. W AT We know how to turn unique projects…
You need a strategic alignment of the
project, thought through planning for
the overall management and a well
studied marketing plan
The so called local know-how and
international experience combined
with a dynamic and interactive
management of hotel assets can
significantly improve the profitability
of the project for investors
…into profit opportunities
CREATING AND MANAGING SUCCESFUL HOTELS 3
4. W
Private Investors
Merchant Banks Hotel Owners
For eight years now we
have been extending
O
our services from
Investors in Food & Hotel Operators
Beverage Operations
market studies and
project development to
concept development
and hotel management
Investment Funds Architects
Developers
CREATING AND MANAGING SUCCESFUL HOTELS 4
5. Creative, dynamic and passionate solutions for the success
of your projects!
OW
We create successful projects linked
with planning and a long-term vision
We understand the win-win
opportunities in each market for a
project leader, investor or a bank
We differentiate ourselves from our
competitors since our team has 100%
practical operational experience as
managers and strategic consultants in
various dynamic markets
We are a highly qualified executive
team and our passion, illusion and
drive to succeed set us apart from our
competitors
CREATING AND MANAGING SUCCESFUL HOTELS 5
6. W ERE OFFICES
With offices in Madrid, Berlin and Moscow, Solutions HI
achieves a symbiosis of international experience and local know-
how which are necessary in order to carry out a successful project
so that we meet the needs of our customers
CREATING AND MANAGING SUCCESFUL HOTELS 6
7. W ERE PROJECTS
United States
L.A., Atlanta
China
Shanghai
Our project portfolio ranges from hotels of international hotel
chains to independent and niche hotels in various markets and
segments: Spain, Germany, Italy, France, The Netherlands, The
Balkans, Russia & CIS, Georgia. Also we have developed projects
in the United States (Los Angeles, Atlanta) and China (Shanghai)
CREATING AND MANAGING SUCCESFUL HOTELS 7
8. Strategic consultancy specializing in
the hospitality industry CONSULTING
Distinguished by
our passion and Strategic alliances and important
partnerships with quality collaborators
long-term vision
Philosophy based Current market Clients’ needs
Actual and future
on the answers to situation and and new
demands
the following: trends products
Assessment and
Seeking funding Operational
feasibility
and investors / Support
What do we studies -
operators, and Sales & marketing
offer? especially the
new hotel & Yield Management
concept
restaurant & Revenue
planning and
concepts Training
the positioning
CREATING AND MANAGING SUCCESFUL HOTELS 8
9. CONSULTING SERVICES
ANALYSIS OF THE MARKET SITUATION
Competition study
In-depth feasibility & market studies
Identification of new market trends & needs
Analysis of socio-economic and socio-cultural values
Concept development and positioning proposal
PRE-OPENING SUPPORT
Positioning strategy
Sales & Marketing Plan
Support with the selection of suppliers of all areas (FF&E, OSE,IT, etc.)
Selection & training of highly qualified staff
Support with the design of the corporate image & web site
BUSINESS PLAN & PROJECT DEVELOPMENT
Financing of hotel projects – investor & project research
Project concept development & adaptation of the existing project concept
Advising in the selection of franchise & management company/international hotel brand vs. niche
CREATING AND MANAGING SUCCESFUL HOTELS 9
10. CONSULTING SERVICES
PROJECT MANAGEMENT
Snagging control
Project Coordination of all hotel aspects
Quality Control during the construction process
Coordination with operator, technical team & hand-over
Support in selection, negotiation and delivery of hotel equipment
OPERATIONAL SUPPORT & ADVICE
Quality control
Consulting web design Also we collaborate with
the UNWTO (World
Analysis of the Sales & Marketing status Tourism Organization)
Driving revenue: Revenue & E-commerce management for global market trends
Advising in changes of design and style of the point of sale/outlet
TRAINING PROFESSIONALS, STUDENTS & INTERNAL TRAINING IN HOTELS
CREATING AND MANAGING SUCCESFUL HOTELS 10
11. MANAGEMENT
We generate high revenues resulting in
better return on investment
We prioritize the maximum feasibility of the
property before imposing any brand
We offer hybrid management contracts highly
linked to outcomes and transparent costs
We maximize cost savings due to our large number of
projects and our extensive network of contacts
We conduct a local and individual management
with the support of our corporate offices
CREATING AND MANAGING SUCCESFUL HOTELS 11
12. MANAGEMENT SERVICES
Analysis of the financial situation
Development of the operational matrix
Development of strategic programs
Daily operational management supervision
Adaptation of international standards to the local market
Analysis of urgent matters
Opening of distribution channels
Repositioning
Emergency & interims management
Supporting the management team
Out-sourcing of non-vital services
CREATING AND MANAGING SUCCESFUL HOTELS 12
13. EXTRACT OF TEAM PROFILES
Lars is certified by the Cornell University in Real Estate, Development and Hotel
Investment and in Business Economics by the Open University in UK, and holds various
Diplomas in Project and Change Management and Strategic Marketing.
Lars is an expert of the hotel sector with ample experience of over 15 years in Executive
Management as well as working as an external Consultant. He speaks at various
conferences and further holds seminars for senior professionals with schools and hotel
associations in Europe (Spain, Germany and Russia).
Enjoying the dynamic world of hotels he set-up in 2004 the strategic hotel consultancy LARS VON DER WETTERN
Solutions HI with an ample international network. Managing Director
Gonzalo holds an Advanced Diploma from the Centro Superior de Hostelería de Galicia
and has completed several management/business courses at the Cornell School of Hotel
Administration in New York.
For more than seven years, Gonzalo has been working for the company “Vincci Hotels”,
being in charge of the general management of business units, including “the first
Spanish Hotel in New York City”, “The Avalon Hotel”.
Gonzalo joined Solutions HI in 2011. In addition to representing the company in Spain
GONZALO DE LA MATA and Portugal, his tasks include research of assets, brokerage of hotel properties and
General Manager Spain & Portugal operation/management coordination of all hotel projects, among others.
CREATING AND MANAGING SUCCESFUL HOTELS 13
14. EXTRACT OF TEAM PROFILES
Steffen started his career by completing an apprenticeship at the Best Western Parkhotel
am Kurhaus in Bad Nauheim, Germany. He graduated in 1995 from the Hotel School
Frankfurt am Main.
After his experience at the Corporate and Regional Offices with Marriott he continued
with Marriott International, Inc. as Regional Operations Specialist and Director of
Operations at Marriott Suites in Chicago, USA.
Since Steffen joined Solutions HI in 2008, he is working for our projects in Germany,
STEFFEN SEIB Russia & CIS as our Senior Project Manager. Actually he is preparing the opening of our
Senior Project Manager new hotel in Russia, another one in Germany and the second one in Azerbaijan.
Juan is a passionate chef dedicated to sharing his culinary skills. His expertise helps to
train local teams to use their original traditions with new trends, which in turn creates
new and exciting menu concepts.
He has worked with some of the best chefs in the world, managing different Michelin
Star restaurants worldwide and working as Executive Chef for international brands like
InterContinental before joining Solutions HI in 2009.
Juan is our Culinary Director with over 15 years of experience and is in charge of the
entire process, from the design and selection of the interiors to the creation of JUAN PABLO TORRE
appropriate menus. Culinary Director
CREATING AND MANAGING SUCCESFUL HOTELS 14
15. EXTRACT OF TEAM PROFILES
Andrea’s first steps into the hotel business were as a Front Office Trainee at the
Sheraton Hotel & Towers Frankfurt/Germany. Afterwards he started his apprenticeship in
Hotel management and graduated at the Hotel School in Frankfurt 1984.
Since the entrance in Hotel business more than 30 years ago, Andreas continued his
career with Starwood Hotels & Resorts and Intercontinental Hotels in Europe and
America. He also is very experienced in managing superior hotels of private ownerships.
In 2012 Andreas joined Solutions HI and is at this moment Opening/Interims General
Manager for our projects in Georgia and Azerbaijan. ANDREAS KNAB
Opening/Interims General Manager
Veronica has a degree in Business Administration from the State University of Tourism
and Recreation in Sochi, Russia.
On the 3rd course of the University she started to work in the hotel sphere to combine
her theoretic knowledge with practical skills. Springboard of her career became the Food
and Beverage department of Radisson Hotel Lazurnaya in Sochi. Next step in her
professional way was the work in the luxury hotel segment as F&B Manager in Grand
Hotel & Spa Rodina. Also Veronica was a part of pre-opening teams of such projects as
Novotel Yekaterinburg Center and TUI Hotel Kaluga.
Veronica joined Solutions HI in 2011 as Operation Manager in Chirag Plaza, Azerbaijan.
VERONICA TURENOK She is working currently for our projects in Georgia and Russia and preparing the
Operation Manager opening of various hotels & restaurants.
CREATING AND MANAGING SUCCESFUL HOTELS 15
16. EXTRACT OF TEAM PROFILES
Elena has a degree in Business Administration from the State University of Commerce
and Economics in Moscow, Russia. Later, she specialized in Foreign Trade in the Cesma
Business School, Madrid, Spain.
In Russia, combining studies at the University at the age of 20 years, she began working
as Director/Manager of a commercial establishment. Years later, she continued her
career with a wholesale company with over 100 employees, as Head of Sales
Department.
ELENA KRYLOVA In Spain, since her incorporation in Solutions HI in 2009, she is our main coordinator at
Head Office Coordinator our head office in Madrid.
In addition to these key individuals there are more than a dozen
professionals assisting your project, best selected for your specific needs!
CREATING AND MANAGING SUCCESFUL HOTELS 16
17. EXTRACT OF PROJECTS
Location Berlin / Germany
Concept Luxury Boutique Hotel (new brand)
o Negotiation during acquisition
o Take-over of operation
o Two year interim Management support
o Sales & Marketing review
Milestones
o Affiliation (Leading Hotels of the world)
delivered
o Restructuring and new operational standards
o Refurbishment support
CREATING AND MANAGING SUCCESFUL HOTELS 17
18. EXTRACT OF PROJECTS
Location Kaliningrad / Russia
55-bedroom and villa hotel in a rustic ambience
Concept in the proximity of Kaliningrad with a unique F&B
concept and natural surroundings
o Feasibility & market analysis
o Creation of hotel and F&B concept
o Positioning study
Milestones
o Affiliations & Partnership analysis
delivered
o Project management
o Management Contract
o Opening Winter 2012/2013
CREATING AND MANAGING SUCCESFUL HOTELS 18
19. EXTRACT OF PROJECTS
Location Heiligendamm /Germany
Luxury 5-star resort hotel in the Baltic Sea at the
Concept
German coast & member of LHW
o Market studies and positioning reviews
o Analysis of the Sales & Marketing status
Milestones o Feasibility study for expansion including the
delivered SPA and the residences
o Support during exit of management company
Kempinski
CREATING AND MANAGING SUCCESFUL HOTELS 19
20. EXTRACT OF PROJECTS
Location Madrid / Spain
Ancient guest house built in 1768 converted
Concept into a singular hotel of 27 rooms and a well-
known restaurant in the area, La Antoñita
o Market study
o Search for investors
o Concept & project development
Milestones
o Sales & Marketing strategy
delivered
o Supervision during the construction period
o 20-year Management Contract
o Opening May 2011
CREATING AND MANAGING SUCCESFUL HOTELS 20
21. EXTRACT OF PROJECTS
Location Berlin / Germany
5 F&B outlets and ADLON Day SPA in building of
Concept luxury hotel in the very heart of Berlin which is
currently managed by Kempinski
o Continuous support to the management team
o Corporate restructuring
Milestones o Revised Sales & Marketing strategy
delivered o New outlet developments
o Driving profit increase measures
o New budget and performance review system
CREATING AND MANAGING SUCCESFUL HOTELS 21
22. EXTRACT OF PROJECTS
Location Madrid / Spain
Travellers ancient guest house of the XVIIth
Concept century converted into a hotel boutique of 17
rooms, restaurant and bar
o Market research
o Development of the concept
o Project Management
Milestones o Sales & Marketing Strategy
delivered o Consultancy services to the owner and team
during the rehabilitation process
o Full pre-opening management
o Launch support in 2011
CREATING AND MANAGING SUCCESFUL HOTELS 22
23. EXTRACT OF PROJECTS
Location Forte dei Marmi / Italy
Concept Luxury Boutique Hotel in Italy
o Positioning and Financial Review
o Operational Review (Standards)
o Affiliation & Quality (Leading Hotels of the
Milestones
World) review
delivered
o Operational re-planning and profit analysis
o Training proposals
o Sales & Marketing Review
CREATING AND MANAGING SUCCESFUL HOTELS 23
24. EXTRACT OF PROJECTS
Location Leipzig / Germany
Hotel for the MICE segment close to the
Concept airport with 90 rooms and 18 conference
rooms
o Study of the re-positioning in the MICE
segment
o Owner support for local funding
Milestones
o Refurbishment, planning and supervision
delivered
o Support the management team
o Successful re-branding
o 2-year Interims Management
CREATING AND MANAGING SUCCESFUL HOTELS 24
25. EXTRACT OF PROJECTS
Location Toledo / Spain
5-star hotel situated in a palace from the XVIth
Concept
century Hilton’s first franchised hotel in Toledo
o Market research and positioning
o Concept development
Milestones o Brand selection and franchise contract
delivered o Operator selection and negotiation
o Construction supervisor
o Launch support
CREATING AND MANAGING SUCCESFUL HOTELS 25
26. EXTRACT OF PROJECTS
Location Baku / Azerbaijan
15 storey building landmark hotel and fully-
Concept equipped business centre with 42 rooms, 2
restaurants and 4,400 m2 of modern office space
o Feasibility study for a mixed-use building
o Concept development
o Adaptation to international standards
Milestones o Implementation of e-commerce strategy
delivered o Pre-opening plan
o Coordination office centre and tenant search
o Three year management contract
o Opening June 2010
CREATING AND MANAGING SUCCESFUL HOTELS 26
27. EXTRACT OF PROJECTS
Location Leipzig / Germany
26-bedroom hostel & hotel with 118 beds in an
original and modern style, with the latest
Concept technology. In the heart of Leipzig with the
unique Say Cheese Lounge offering the best
atmosphere and a socially friendly ambiance.
o Feasibility & market analysis
o Creation of hotel and F&B concept
o Positioning study
Milestones o Affiliations & Partnership analysis
delivered o Project management
o Pre-opening plan
o Management Contract
o Opening in July 2012
CREATING AND MANAGING SUCCESFUL HOTELS 27
28. EXTRACT OF PROJECTS
Location Borjomi / Georgia
New hotel with a unique combination of healthy
Concept living options, 2.500 sqm SPA and upscale
hospitality facilities, with 84 rooms.
o Feasibility study
o Concept development
Milestones o Adaptation to international standards
delivered o Implementation of e-commerce strategy
o Pre-opening plan
o Opening Winter 2012/2013
CREATING AND MANAGING SUCCESFUL HOTELS 28
29. LET US GIVE YOU
SOLUTIONS
We wish to find out about your project or
problems to prepare you a personalized offer
Please contact us to get to know us and our
philosophy and how we can be of support to you
Our team will be set-up according to your needs, finding
the best experts to deliver you the best possible solution
We will supply you a full list of projects and
references most similar to your project upon request
CREATING AND MANAGING SUCCESFUL HOTELS 29
30. Sharing experiences
Lars von der Wettern
searching for Opportunities Managing Director
creating added vaLue
larsvdw@solutionshi.com
developing Unique hotels mobile +34 618 838 895
Team of experts tel +34 915 784 631
skype solutionshi1
innovatIve ideas
knOwledge
partNerships
The information contained in this
presentation is confidential. It may
assuring Success also be protected by legal privilege.
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