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Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.   Page 1
2012 Recruitment Strategies
Establishing Talent Acquisition Strategies Beyond Talent Acquisition
Using Strength-Based and Service Learning Methodology

Candy DLC. Mauricio, RGC.
+63922 889 8776
+63915 260 7340
+632 348 8777
candymauricio@gmail.com


Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.
Published by Learn1 Network (Global), Inc., Quezon City, Philippines.


This FREE Version is exclusively for the participants of the 8th Learning EB. No part of this publication may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, scanning, or otherwise, except with written permission of the copyright owner. For
the   full   version   of   this   eBook,   please   vision   our   website:     www.learn1network.com        or
http://candymauricio.wordpress.com/.



                                       Learn1 Network (Global), Inc.



Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                                        Page 2
Candy DLC. Mauricio, RGC.
                                        candymauricio@gmail.com
                                                    +63922 889 8776
    • Licensed Counselor (PRC#377), Internationally  +639152607340
      Accredited Appreciative Inquiry Practitioner,   +632 348 8777
        Researcher, & Speaker, Certified
        Psychometrician, Civil Service Eligible
    •   Coach, Human Capital & Organization
        Developer, International Management
        Consultant, Social Entrepreneur, & Trainer
    •   Established, Audited, and Improved HR
        Department for various industries like BPO,
        Construction, Education, Insurance, Memorial
        Services, Non-profit, Real Estate, &
        Telecommunications
    •   Actively contributing to ODPN – Makati Hub
        PSTD-ARTDO, IAC, PGCA, and CDAP



Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.   Page 3
Outline:
     Part 1:Back to basics and alignment of perspective.
     What is the importance and main purpose of the job?

           Foundations of the Talent Acquisition Process:
           Sourcing, Recruitment, Selection, & Placement

           Quick facts about Talent Acquisition and its relation
           to Management and Development of the people
           and their organization

           Social Recruiting Must Haves:                             The 3Ts (Talent,
           Technology, and Takings)




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                      Page 4
Part 2:What do I need to do & how do I start using what
     I am learning in this workshop? How do I, as a recruiter /
     hr, create recruitment strategies that is beyond talent
     acquisition for my organization?

           Core Values before VMOKRAPI-SPATRES

           Becoming the change agent through recruitment:
           Using AI in developing your programs

           Cases




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.   Page 5
Part 3: How do we enhance our recruitment services
     and integrate talent intelligence in our approach?

                Understand               Human              Capital   Development
                Solutions

                Utilize the 3Ts in Human Resource services your
                the 90-day plan / commitment plan: Checklist of
                what I need to do




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                  Page 6
Story of the Business Owner
                    What is the importance and main purpose of the job?

       I want to be a
      business owner,
           What do
        I need to do?




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.        Page 7
What are               Who do
   you selling?           you need?
          -Marketing &    -Human Resources.
            Sales Dept.

             How much do
              you need?
                          -Finance.


                                                               How will your
                                                             business operate?
                                                                        - Operations.


                                                          Take away my people, but leave
                                                          my factories & soon grass will grow
                                                          on the factory floors.

                                                          Take away my factories, but leave
                                                          my people & soon we will have
                                                          new and better factory.



Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                              Page 8
Who are you?

                                                            What do you do? How
                                                              do you see it being
                                                                  important?

                                                             What are the benefits
                                                               you hope achieve
                                                                   through this
                                                                    workshop?




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                   Page 9
Quick Facts about Talent Acquisition




                             Excerpt from: http://www.youtube.com/watch?v=E4s0aaX6pUs&feature=related




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                                      Page 10
I know          I like to                 It feels             I want to be
           they exist.     join them.                 right.              part of them.



          Sourcing              Recruitment               Selection           Placement




                                                                           Recruiting for Priests
             Recruiting for Students          Recruiting for Executives
                                                                      Recruiting for Teachers,
     Recruiting for Product             Recruiting for Volunteers       Network Architects,
    Management, Marketing,                                             Civil & Environmental
          & Analytics                  Recruiting for Software          Engineer, Scientist
                                     Engineers & Web Developer,
                                       Creative Design & User
     Recruiting for Blue-Collar              Experience         Recruiting for White-Collar




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                               Page 11
Sourcing

      Get Awareness &
      Catch Attention
  1. How do you get known?
  2. What are you known for?




           I know
           they exists.




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.   Page 12
Social Media for Sourcing




                                 Excerpt from: http://www.youtube.com/watch?v=0eUeL3n7fDs&feature=related




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                                     Page 13
Leave an Impression
                                                          Draw Attraction
           Recruitment                1. How do you make the candidate feel?
                                      2. What is most likeable about your organization?




   I like to
   join them.




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                        Page 14
Sample Recruitment PR




                             Excerpt from: http://www.youtube.com/watch?v=vIAFnHszHOA



Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                  Page 15
Create Interest
               Selection                            Initiate Interaction
                                    1. How do assess your applicants?
                                    2. What kind of experience do you provide?




                                                                                 It feels
                                                                                  right.




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                          Page 16
Blind Screening from Online Recruitment




           Excerpt from: http://www.youtube.com/watch?feature=endscreen&NR=1&v=N-3j8fWMyE8



Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                     Page 17
Online Assessment




                        Excerpt from: http://www.youtube.com/watch?feature=endscreen&NR=1&v=k0l3_kyQAxY




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                                 Page 18
Placement


      Get them Engaged
    Encourage Participation
  1. How do you guide
     them from on-boarding
     to regularization?
  2. What enculturation
     program do you
     provide?



         I want to be
         part of them.




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.   Page 19
Theories In Practice Skills




                           Excerpt from: http://www.youtube.com/watch?v=L30-kVjwV3k



Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                    Page 20
Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.   Page 21
Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.   Page 22
Pre-employment job placement
       Finding the right person for the job.
       Is the candidate a good match for the company and the job?

       Training & Development
       Personalize training programs so that each employee
       can be developed according to their learning style

       Management Decision Making
       Help select future managers and leaders.
       Discover which career path is best suited for your talent and what
       training they may need.

       Conflict Resolution
       Resolve conflict by understanding
       personal styles to settle differences.




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.          Page 23
Example Case




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.   Page 24
The 3Ts to make
                  successful Recruitment Strategies

                                            Talent
                                           (People)




                Technology                                             Takings
                (Environment)                                        (Benefits)




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                Page 25
Situational Analysis
        Process                  Talent:                  Technology:                 Takings:
                        How satisfied are you with   What systems do you have    Who do you want to
                           process in place?          to support your efforts?    collaborate with?
                           (5 as the highest)                                    What is in it for them?
     Sourcing
     Recruitment
     Selection
     Placement



     Talent: How would you score your organization & why?




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                                     Page 26
Exercise 1: Situational Analysis. How do you assess your 3Ts (Talent, Technology, and Taking)?
         Talent. Talent pertains to the interaction of the people in your organization and what is being practiced in terms of the
competency exhibited and dynamics manifested. Rate with 3 as the highest, how satisfied are you with your talent acquisition
processes in place?
         Technology. Technology encompasses the structure, systems, and procedures. This includes the tools and strategies to deliver
results. Describe what systems you have to support your talent acquisition efforts.
         Takings. Takings are identical to the benefits. It is identifying the gain, “what will be the take?” that the other party will have
should they cooperate/collaborate with you. Write the departments and/or positions that work with you for your talent acquisition
efforts and empathize with them. If you were in their shoes, aside from getting the position filled, what will it be for you, why do you
want to help the recruitment team?
 Talent Acquisition Process                 Talent (People)                     Technology (Environment)                       Takings (Benefits)
Sourcing
   Get the Awareness &
   Catch Attention



Recruitment
  Leave an Impression &
  Draw Attraction



Selection
  Create Interest &
  Initiate Interaction



Placement
  Get them Engaged &
  Encourage Participation




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                                                                             Page 27
Sample Guide Questions                                                              1          2        3
                                                                                                                               Not     To some   To Great
                                                                                                                              at all    extent    extent
Workforce requirements for the organization are planned based on the business plan on an annual basis.
Timelines committed are adhered to fill vacancies (For instance, for a quarter gets filled within the quarter and do not
spillover).
A plan is created for each department and function that specifically identifies the various positions that need to be
filled, the sources form which they will be filled and when they need to be filled. This plan and process involves
department heads and the HR Team.
Managers who sit on the interview panels (selectors) have complete understanding of the job and the requirements,
including the knowledge, skills, attitudes, and habits that reflect competencies they have to assess at the different
stages in the selection process.
Selectors are trained in interviewing skills /techniques.
The HR Department shares information on progress against vacant positions at least once a month with all the
departments / functions across organization.
A staffing budget (what will it cost for the organization to recruit the required numbers over the year) is created and
adhered to that enables the organization to understand how much it will spend on recruitment over the year.
Staffing budget is shared with all the department heads and tracked and reported against at least once a quarter.
The HR Team creates a recruitment plan that identifies appropriate and effective channels (such as ads, campus
walk-ins, online, consultants, etc.) of sourcing for the different positions at different levels.
The HR team have knowledge of various channels of sourcing for positions at different levels and use this effectively
Metrics such as number of talent acquisition request forms: actually filled by different departments, number of
applicants sourced per channels, interviewed candidates, offer made, and number of joinees are tracked and
reported.
Comparison of costs/spend is made while selecting a particular channel over another along with the success rates of
the same (for instance, if walk-in are being chosen over campus interview for specific staff position, the decision
process includes both success ratios and costs for both the channels being evaluated)
A well documented process and related templates / formats exists for selecting individuals for different roles / levels in
the organization (a specific process for entry level positions, a different one for managerial positions, etc.).
HR team members understand and implement the sourcing, recruitment, selection, and sourcing process for different
levels effectively.
Information generated in one stage of the selection process is used effectively in the next stage.
Job descriptions that clearly describe the responsibilities of the role-holder and the profile required (knowledge, skills,
attitudes, and habits) exist for all roles.
Template forms related to process are filled and used such as application forms, interview assessment, staffing
budget, etc.
Assessment formats are filled accurately and appropriately by the sectors




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                                                                               Page 28
Checklist for Guidelines of 3Ts:
              Talent (People)                     Technology (Environment)                      Takings (Benefits)
            Practice & Process               Procedures, Structure, System, & Tools    Economic, Political, Psychological,
                                                                                              Social, Technological
   Adequacy of department staff                 (Employee) Affirmative Action           Basic Driving Force of Business
   members                                      Program                                 Communication programs
   Attitude of company management               Compensation records                    Community            relations/public
   toward risk                                  Computerized data sources and           relations       programs/scholarship
   Authority structure and degrees of           information                             funds
   responsibility at each hierarchical          Employee education programs             Employee Assistance
   level                                        Existence        of       employee      Use of outside consultants
   Benefit programs                             development (training) programs
   Compatibility of management styles           Human       Resource    information
   between companies                            systems
   Compensation practices                       Management contracts
   Competency and adequacy of                   Management reports (turnover,
   current management                           FTE, merit increases, absence,
   Formal vs. informal organizational           etc.)
   structure                                    Management               succession
   Inter and intra-departmental conflict        program
   Internal & external reputation of            Operations (policy) manuals
   department management                        Operations budget
   Leadership qualities                         Organization charts
   Level of work commitment                     Personnel files
   Life Style Indicators                        Personnel        policies      and
   Lines of succession                          procedures manual
   Morale,       work     climate,    and       Physical                      office
   motivation levels                            arrangements/sufficient space
   Necessity          for       additional      Policies and procedures
   management following acquisition             Position descriptions
   Operating environment                        Profiles of key management
   Team orientation                             Relocation allowances
   Type and strength of management              Safety programs
   control

Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                                                    Page 29
Summary:
     Part 1:Back to basics and alignment of perspective.
     What is the importance and main purpose of the job?

          Foundations of the Talent Acquisition Process:
          Sourcing, Recruitment, Selection, & Placement

          Quick facts about Talent Acquisition and its relation
          to Management and Development of the people
          and their organization

          Social Recruiting Must Haves:                              The 3Ts (Talent,
          Technology, and Takings)




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                      Page 30
How do I start using what I am learning in this workshop?
     How do I, as a recruiter / hr, create recruitment strategies
      that is beyond talent acquisition for my organization?
     Internalize your Core Values before VMOKRAPI-SPATRES
         Vision, Mission, Objectives, Key Result Areas, Performance Indicators,
                   Strategies, Projects, Activities, Tasks, and Resources

                                            Spirituality in the
                                              Workplace


     CV = MVP (internal engagement)                               3Ts (external engagement)
            Core Values as the guideline to                            Core Values exhibited by
           Mission, Vision, and Purpose of the                Talent (Process), Technology (Systems), and Takings
                       Organization                                                 (Policies)

                     (THE TALK)                                               (THE WALK)




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                                             Page 31
Internal Stakeholders      External Stakeholders
     1. Employees               1. Customers                       We cannot give
     2. Managers                2. Suppliers                     What we do not have
     3. Boards Members          3. Competitors
     4. Owner                   4. Government
                                5. Environment                       Do you believe
                                6. Community
                                7. Country                       you are the right person
             Internal                      External                  to do your job
     Shared Values              Integrity of Strategies               at this time?
     Appreciated Skills         Foundation of Structure
     Preferred Style            Consistency of Systems
     Staff Development                                               Right Person
                                                                     Right Job
         Talk the Talk                Walk the Walk
     = Counseling             = Performance Management               Right Time
     = Consulting             = Management Development               Right Organization
         Talk the Walk                Walk the Talk
     = Mentoring              = Good Governance
     = Coaching               = Leadership



Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                        Page 32
Ap-pre’ci-ate, v., 1. valuing; the act of recognizing the best in people
          or the world around us; affirming past and present strengths,
          successes, and potentials; to perceive those things that give life
          (health, vitality, excellence) to living systems 2. to increase in value,
          e.g. the economy has appreciated in value. Synonyms: VALUING,
          PRIZING, ESTEEMING, and HONORING.

          In-quire’ (kwir), v., 1. the act of exploration and discovery. 2. To ask
          questions; to be open to seeing new potentials and possibilities.
          Synonyms: DISCOVERY, SEARCH, and SYSTEMATIC EXPLORATION,
          STUDY.




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                    Page 33
Ap-pre’ci-ate, v., 1. valuing; the act of recognizing the best in people
          or the world around us; affirming past and present strengths,
          successes, and potentials; to perceive those things that give life
          (health, vitality, excellence) to living systems 2. to increase in value,
          e.g. the economy has appreciated in value. Synonyms: VALUING,
          PRIZING, ESTEEMING, and HONORING.

          In-quire’ (kwir), v., 1. the act of exploration and discovery. 2. To ask
          questions; to be open to seeing new potentials and possibilities.
          Synonyms: DISCOVERY, SEARCH, and SYSTEMATIC EXPLORATION,
          STUDY.




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                    Page 34
Becoming the change agent through recruitment:
                  Using Strength-based and Learn & Serve Orientation in
                                    Talent Acquisition

         Define             Discover             Dream               Design           Deliver

 • Clarify            • Appreciate • See                       • Construct      • Innovate
   focus                situation    potential                   an Ideal         for positive
                                                                                  change




           Plan               Prepare           Participate           Ponder           Prove

  • Investigate       • Learn & Serve • Implement              • Insightful     • Demonstrate
                        Model           service                  learning         sustainability
                                        activity                 (reflection)




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                                 Page 35
Questions to Develop Strategies
          What are the targeted quick wins & long term vision
     Process          Define &            Discover &          Dream &            Design &             Deliver &
                       Plan                Prepare           Participate          Ponder               Prove
                     (All Intelligent)    (All Interested)    (All Involved)   (All Innovative)       (All Impact)
     Sourcing      What are the          Where do your       What are you      How do you get      What is the best
                   interests of our      (top performers)    known for?        known?              description you
                   (future)employee      employees hang-                                           ever heard about
                   s / candidates?       out?                                                      your organization?
     Recruitment   What makes your       What makes your     How do your       What culture or     what culture /
                   employees stay?       employees           candidates feel   environment are     environment are
                                         initiate?           about you?        your employees      you creating with
                                                                               looking for?        the candidates
                                                                                                   you have?
     Selection     What do you           What are the        How do you        What are your       How do you assess
                   expect from the       advantages in       think your        guidelines during   your applicants?
                   candidate who         placing the         candidates        your interaction
                   fills the position?   particular          describe you?     with the
                                         candidate to fill                     candidate?
                                         the position?
     Placement     What are your         What are the        How do you        How do you          How do you set
                   Theories In           strengths &         guide them in     create your         your new hires for
                   Practice Skills for   potentials          your on-          enculturation       success?
                   your new hire?        needed from your    boarding?
                                         new hire?




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                                                      Page 36
Create your probing questions for each stage:

Define & Plan. Be intelligent by clarifying the focus and investigating on the needs of your organization for talent
acquisition. Know what matters most. Develop rapport with the decision makers and key influencers. Explore the beliefs
and behaviors of your colleagues. What are the strengths and opportunities that you see in your organization?




Discover and Prepare. Organize the results you got from your investigation. Prepare for goal setting that will address the
needs and expectations. Explore possibilities for collaboration. Remember that the difference of a SMART goal from a
SMARTER goal setting is making it more exciting and recording or monitoring your progress.




Dream & Participate. Find the rewards needed and the mandates that can be reduced as a form of appreciation for
getting commitment from employees in your organization. Ensure that decisions can be made.




Design & Ponder. Create an opportunity for guided reflection towards engagement. Establish measurements of
progress by identifying progress of action. Ensure critical paths are set and can be successfully achieved.




Deliver & Prove. Showcase the innovation & impact of the project. Highlight its sustainability and the benefits that it will
generate for the organization.




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                                                  Page 37
Cases
     1.    According to CNBC, being a Human Resource Professional is one of
           the Best or Worst Job this year?

     2.    Name one of the top 5 social recruiting job sites for 2012?

     3.    Name one department HR can directly collaborate with for
           company branding?

     4.    What is the name of the 2-dimensional assessment we featured in this
           workshop that encompasses DISC, Enneagram, MBTI, and 16 PF and
           has Filipino translation?

     5.    Name 1 HR Solution that is Open source.




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                Page 38
How do we
       enhance our
   recruitment services
   and integrate talent
    intelligence in our
        approach?

     Design for Six Sigma:
    Get it right the first time




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.   Page 39
The Story of Success




                            Excerpt from: http://www.youtube.com/watch?v=OBdepvmYlvs



Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                     Page 40
Understanding Human Capital Development Solutions

      The story of a success

      1. Slow & Steady wins the race
      2. Fast & Consistent will always beat the slow & steady
      3. First identify your core competency & then change
         the playing field to suit your core competency




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.   Page 41
90 – Day Plan: Establish Teamwork
                                                  Its good to be individually
                                                  brilliant and to have strong
                                                  core competencies but unless
                                                  you’re able to work in a team,
                                                  and harness each other’s core
                                                  competencies, you’ll always
                                                  perform below at par because
                                                  there will always be situations
                                                  at which you’ll do poorly and
                                                  someone else does well.



Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.              Page 42
Commitment Plan
      Process        Define & Plan      Discover & Prepare    Dream & Participate   Design & Ponder     Deliver & Prove
                    (All Intelligent)      (All Interested)       (All Involved)     (All Innovative)     (All Impact)


     Sourcing
       Talent
       Technology
       Takings

     Recruitment

       Talent

       Technology

       Takings

     Selection

       Talent

       Technology

       Takings

     Placement

       Talent

       Technology

       Takings




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                                                        Page 43
Define & Plan. Be intelligent by clarifying the focus and investigating on the needs of your organization for talent
acquisition. Identify what matters most according to the 3Ts. Develop rapport with the decision makers and key
influencers. Explore the beliefs and behaviors of your colleagues. What are the strengths and opportunities that you see
in your organization?
Talent Acquisition Process          Talent (People)         Technology (Environment)       Takings (Benefits)
Sourcing
   Get the Awareness &
   Catch Attention




Recruitment
  Leave an Impression &
  Draw Attraction




Selection
  Create Interest &
  Initiate Interaction




Placement
  Get them Engaged &
  Encourage Participation




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                                               Page 44
Discover and Prepare. Organize the results you got from your investigation and group them according to the 3Ts.
Prepare for goal setting that will address the needs and expectations. Explore possibilities for collaboration. Remember
that the difference of a SMART goal from a SMARTER goal setting is making it more exciting and recording or monitoring
your progress.
Talent Acquisition Process          Talent (People)         Technology (Environment)       Takings (Benefits)
Sourcing
   Get the Awareness &
   Catch Attention




Recruitment
  Leave an Impression &
  Draw Attraction




Selection
  Create Interest &
  Initiate Interaction




Placement
  Get them Engaged &
  Encourage Participation




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                                               Page 45
Dream & Participate. Find the rewards needed and the mandates that can be reduced as a form of appreciation for
getting commitment from employees in your organization. Ensure that decisions can be made. What are the potentials
found in your 3Ts?

Talent Acquisition Process        Talent (People)        Technology (Environment)     Takings (Benefits)
Sourcing
   Get the Awareness &
   Catch Attention




Recruitment
  Leave an Impression &
  Draw Attraction




Selection
  Create Interest &
  Initiate Interaction




Placement
  Get them Engaged &
  Encourage Participation




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                                         Page 46
Design & Ponder. Create an opportunity for guided reflection towards engagement. Establish measurements of progress
by identifying progress of action. Ensure critical paths for your 3Ts are set and can be successfully achieved.



Talent Acquisition Process         Talent (People)        Technology (Environment)     Takings (Benefits)
Sourcing
   Get the Awareness &
   Catch Attention




Recruitment
  Leave an Impression &
  Draw Attraction




Selection
  Create Interest &
  Initiate Interaction




Placement
  Get them Engaged &
  Encourage Participation




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                                          Page 47
Deliver & Prove. Showcase the innovation & impact of the project in 3Ts. Highlight its sustainability and the benefits that it
will generate for the organization.



Talent Acquisition Process            Talent (People)           Technology (Environment)        Takings (Benefits)
Sourcing
   Get the Awareness &
   Catch Attention




Recruitment
  Leave an Impression &
  Draw Attraction




Selection
  Create Interest &
  Initiate Interaction




Placement
  Get them Engaged &
  Encourage Participation




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.                                                    Page 48
Sometimes all we need is someone to believe in us
       for us to look into our own potential and ability to
      succeed, for us to be inspired and start dreaming.

                  Let’s be that one person who believe.

                                   Are you that one?




Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.   Page 49
Candy DLC. Mauricio, RGC.
                  candymauricio@gmail.com
                      +63922 889 8776
                       +639152607340
                       +632 348 8777



Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved.   Page 50

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2012 Recruitment Strategies

  • 1. Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 1
  • 2. 2012 Recruitment Strategies Establishing Talent Acquisition Strategies Beyond Talent Acquisition Using Strength-Based and Service Learning Methodology Candy DLC. Mauricio, RGC. +63922 889 8776 +63915 260 7340 +632 348 8777 candymauricio@gmail.com Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Published by Learn1 Network (Global), Inc., Quezon City, Philippines. This FREE Version is exclusively for the participants of the 8th Learning EB. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except with written permission of the copyright owner. For the full version of this eBook, please vision our website: www.learn1network.com or http://candymauricio.wordpress.com/. Learn1 Network (Global), Inc. Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 2
  • 3. Candy DLC. Mauricio, RGC. candymauricio@gmail.com +63922 889 8776 • Licensed Counselor (PRC#377), Internationally +639152607340 Accredited Appreciative Inquiry Practitioner, +632 348 8777 Researcher, & Speaker, Certified Psychometrician, Civil Service Eligible • Coach, Human Capital & Organization Developer, International Management Consultant, Social Entrepreneur, & Trainer • Established, Audited, and Improved HR Department for various industries like BPO, Construction, Education, Insurance, Memorial Services, Non-profit, Real Estate, & Telecommunications • Actively contributing to ODPN – Makati Hub PSTD-ARTDO, IAC, PGCA, and CDAP Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 3
  • 4. Outline: Part 1:Back to basics and alignment of perspective. What is the importance and main purpose of the job? Foundations of the Talent Acquisition Process: Sourcing, Recruitment, Selection, & Placement Quick facts about Talent Acquisition and its relation to Management and Development of the people and their organization Social Recruiting Must Haves: The 3Ts (Talent, Technology, and Takings) Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 4
  • 5. Part 2:What do I need to do & how do I start using what I am learning in this workshop? How do I, as a recruiter / hr, create recruitment strategies that is beyond talent acquisition for my organization? Core Values before VMOKRAPI-SPATRES Becoming the change agent through recruitment: Using AI in developing your programs Cases Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 5
  • 6. Part 3: How do we enhance our recruitment services and integrate talent intelligence in our approach? Understand Human Capital Development Solutions Utilize the 3Ts in Human Resource services your the 90-day plan / commitment plan: Checklist of what I need to do Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 6
  • 7. Story of the Business Owner What is the importance and main purpose of the job? I want to be a business owner, What do I need to do? Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 7
  • 8. What are Who do you selling? you need? -Marketing & -Human Resources. Sales Dept. How much do you need? -Finance. How will your business operate? - Operations. Take away my people, but leave my factories & soon grass will grow on the factory floors. Take away my factories, but leave my people & soon we will have new and better factory. Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 8
  • 9. Who are you? What do you do? How do you see it being important? What are the benefits you hope achieve through this workshop? Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 9
  • 10. Quick Facts about Talent Acquisition Excerpt from: http://www.youtube.com/watch?v=E4s0aaX6pUs&feature=related Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 10
  • 11. I know I like to It feels I want to be they exist. join them. right. part of them. Sourcing Recruitment Selection Placement Recruiting for Priests Recruiting for Students Recruiting for Executives Recruiting for Teachers, Recruiting for Product Recruiting for Volunteers Network Architects, Management, Marketing, Civil & Environmental & Analytics Recruiting for Software Engineer, Scientist Engineers & Web Developer, Creative Design & User Recruiting for Blue-Collar Experience Recruiting for White-Collar Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 11
  • 12. Sourcing Get Awareness & Catch Attention 1. How do you get known? 2. What are you known for? I know they exists. Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 12
  • 13. Social Media for Sourcing Excerpt from: http://www.youtube.com/watch?v=0eUeL3n7fDs&feature=related Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 13
  • 14. Leave an Impression Draw Attraction Recruitment 1. How do you make the candidate feel? 2. What is most likeable about your organization? I like to join them. Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 14
  • 15. Sample Recruitment PR Excerpt from: http://www.youtube.com/watch?v=vIAFnHszHOA Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 15
  • 16. Create Interest Selection Initiate Interaction 1. How do assess your applicants? 2. What kind of experience do you provide? It feels right. Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 16
  • 17. Blind Screening from Online Recruitment Excerpt from: http://www.youtube.com/watch?feature=endscreen&NR=1&v=N-3j8fWMyE8 Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 17
  • 18. Online Assessment Excerpt from: http://www.youtube.com/watch?feature=endscreen&NR=1&v=k0l3_kyQAxY Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 18
  • 19. Placement Get them Engaged Encourage Participation 1. How do you guide them from on-boarding to regularization? 2. What enculturation program do you provide? I want to be part of them. Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 19
  • 20. Theories In Practice Skills Excerpt from: http://www.youtube.com/watch?v=L30-kVjwV3k Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 20
  • 21. Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 21
  • 22. Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 22
  • 23. Pre-employment job placement Finding the right person for the job. Is the candidate a good match for the company and the job? Training & Development Personalize training programs so that each employee can be developed according to their learning style Management Decision Making Help select future managers and leaders. Discover which career path is best suited for your talent and what training they may need. Conflict Resolution Resolve conflict by understanding personal styles to settle differences. Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 23
  • 24. Example Case Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 24
  • 25. The 3Ts to make successful Recruitment Strategies Talent (People) Technology Takings (Environment) (Benefits) Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 25
  • 26. Situational Analysis Process Talent: Technology: Takings: How satisfied are you with What systems do you have Who do you want to process in place? to support your efforts? collaborate with? (5 as the highest) What is in it for them? Sourcing Recruitment Selection Placement Talent: How would you score your organization & why? Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 26
  • 27. Exercise 1: Situational Analysis. How do you assess your 3Ts (Talent, Technology, and Taking)? Talent. Talent pertains to the interaction of the people in your organization and what is being practiced in terms of the competency exhibited and dynamics manifested. Rate with 3 as the highest, how satisfied are you with your talent acquisition processes in place? Technology. Technology encompasses the structure, systems, and procedures. This includes the tools and strategies to deliver results. Describe what systems you have to support your talent acquisition efforts. Takings. Takings are identical to the benefits. It is identifying the gain, “what will be the take?” that the other party will have should they cooperate/collaborate with you. Write the departments and/or positions that work with you for your talent acquisition efforts and empathize with them. If you were in their shoes, aside from getting the position filled, what will it be for you, why do you want to help the recruitment team? Talent Acquisition Process Talent (People) Technology (Environment) Takings (Benefits) Sourcing Get the Awareness & Catch Attention Recruitment Leave an Impression & Draw Attraction Selection Create Interest & Initiate Interaction Placement Get them Engaged & Encourage Participation Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 27
  • 28. Sample Guide Questions 1 2 3 Not To some To Great at all extent extent Workforce requirements for the organization are planned based on the business plan on an annual basis. Timelines committed are adhered to fill vacancies (For instance, for a quarter gets filled within the quarter and do not spillover). A plan is created for each department and function that specifically identifies the various positions that need to be filled, the sources form which they will be filled and when they need to be filled. This plan and process involves department heads and the HR Team. Managers who sit on the interview panels (selectors) have complete understanding of the job and the requirements, including the knowledge, skills, attitudes, and habits that reflect competencies they have to assess at the different stages in the selection process. Selectors are trained in interviewing skills /techniques. The HR Department shares information on progress against vacant positions at least once a month with all the departments / functions across organization. A staffing budget (what will it cost for the organization to recruit the required numbers over the year) is created and adhered to that enables the organization to understand how much it will spend on recruitment over the year. Staffing budget is shared with all the department heads and tracked and reported against at least once a quarter. The HR Team creates a recruitment plan that identifies appropriate and effective channels (such as ads, campus walk-ins, online, consultants, etc.) of sourcing for the different positions at different levels. The HR team have knowledge of various channels of sourcing for positions at different levels and use this effectively Metrics such as number of talent acquisition request forms: actually filled by different departments, number of applicants sourced per channels, interviewed candidates, offer made, and number of joinees are tracked and reported. Comparison of costs/spend is made while selecting a particular channel over another along with the success rates of the same (for instance, if walk-in are being chosen over campus interview for specific staff position, the decision process includes both success ratios and costs for both the channels being evaluated) A well documented process and related templates / formats exists for selecting individuals for different roles / levels in the organization (a specific process for entry level positions, a different one for managerial positions, etc.). HR team members understand and implement the sourcing, recruitment, selection, and sourcing process for different levels effectively. Information generated in one stage of the selection process is used effectively in the next stage. Job descriptions that clearly describe the responsibilities of the role-holder and the profile required (knowledge, skills, attitudes, and habits) exist for all roles. Template forms related to process are filled and used such as application forms, interview assessment, staffing budget, etc. Assessment formats are filled accurately and appropriately by the sectors Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 28
  • 29. Checklist for Guidelines of 3Ts: Talent (People) Technology (Environment) Takings (Benefits) Practice & Process Procedures, Structure, System, & Tools Economic, Political, Psychological, Social, Technological Adequacy of department staff (Employee) Affirmative Action Basic Driving Force of Business members Program Communication programs Attitude of company management Compensation records Community relations/public toward risk Computerized data sources and relations programs/scholarship Authority structure and degrees of information funds responsibility at each hierarchical Employee education programs Employee Assistance level Existence of employee Use of outside consultants Benefit programs development (training) programs Compatibility of management styles Human Resource information between companies systems Compensation practices Management contracts Competency and adequacy of Management reports (turnover, current management FTE, merit increases, absence, Formal vs. informal organizational etc.) structure Management succession Inter and intra-departmental conflict program Internal & external reputation of Operations (policy) manuals department management Operations budget Leadership qualities Organization charts Level of work commitment Personnel files Life Style Indicators Personnel policies and Lines of succession procedures manual Morale, work climate, and Physical office motivation levels arrangements/sufficient space Necessity for additional Policies and procedures management following acquisition Position descriptions Operating environment Profiles of key management Team orientation Relocation allowances Type and strength of management Safety programs control Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 29
  • 30. Summary: Part 1:Back to basics and alignment of perspective. What is the importance and main purpose of the job? Foundations of the Talent Acquisition Process: Sourcing, Recruitment, Selection, & Placement Quick facts about Talent Acquisition and its relation to Management and Development of the people and their organization Social Recruiting Must Haves: The 3Ts (Talent, Technology, and Takings) Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 30
  • 31. How do I start using what I am learning in this workshop? How do I, as a recruiter / hr, create recruitment strategies that is beyond talent acquisition for my organization? Internalize your Core Values before VMOKRAPI-SPATRES Vision, Mission, Objectives, Key Result Areas, Performance Indicators, Strategies, Projects, Activities, Tasks, and Resources Spirituality in the Workplace CV = MVP (internal engagement) 3Ts (external engagement) Core Values as the guideline to Core Values exhibited by Mission, Vision, and Purpose of the Talent (Process), Technology (Systems), and Takings Organization (Policies) (THE TALK) (THE WALK) Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 31
  • 32. Internal Stakeholders External Stakeholders 1. Employees 1. Customers We cannot give 2. Managers 2. Suppliers What we do not have 3. Boards Members 3. Competitors 4. Owner 4. Government 5. Environment Do you believe 6. Community 7. Country you are the right person Internal External to do your job Shared Values Integrity of Strategies at this time? Appreciated Skills Foundation of Structure Preferred Style Consistency of Systems Staff Development Right Person Right Job Talk the Talk Walk the Walk = Counseling = Performance Management Right Time = Consulting = Management Development Right Organization Talk the Walk Walk the Talk = Mentoring = Good Governance = Coaching = Leadership Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 32
  • 33. Ap-pre’ci-ate, v., 1. valuing; the act of recognizing the best in people or the world around us; affirming past and present strengths, successes, and potentials; to perceive those things that give life (health, vitality, excellence) to living systems 2. to increase in value, e.g. the economy has appreciated in value. Synonyms: VALUING, PRIZING, ESTEEMING, and HONORING. In-quire’ (kwir), v., 1. the act of exploration and discovery. 2. To ask questions; to be open to seeing new potentials and possibilities. Synonyms: DISCOVERY, SEARCH, and SYSTEMATIC EXPLORATION, STUDY. Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 33
  • 34. Ap-pre’ci-ate, v., 1. valuing; the act of recognizing the best in people or the world around us; affirming past and present strengths, successes, and potentials; to perceive those things that give life (health, vitality, excellence) to living systems 2. to increase in value, e.g. the economy has appreciated in value. Synonyms: VALUING, PRIZING, ESTEEMING, and HONORING. In-quire’ (kwir), v., 1. the act of exploration and discovery. 2. To ask questions; to be open to seeing new potentials and possibilities. Synonyms: DISCOVERY, SEARCH, and SYSTEMATIC EXPLORATION, STUDY. Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 34
  • 35. Becoming the change agent through recruitment: Using Strength-based and Learn & Serve Orientation in Talent Acquisition Define Discover Dream Design Deliver • Clarify • Appreciate • See • Construct • Innovate focus situation potential an Ideal for positive change Plan Prepare Participate Ponder Prove • Investigate • Learn & Serve • Implement • Insightful • Demonstrate Model service learning sustainability activity (reflection) Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 35
  • 36. Questions to Develop Strategies What are the targeted quick wins & long term vision Process Define & Discover & Dream & Design & Deliver & Plan Prepare Participate Ponder Prove (All Intelligent) (All Interested) (All Involved) (All Innovative) (All Impact) Sourcing What are the Where do your What are you How do you get What is the best interests of our (top performers) known for? known? description you (future)employee employees hang- ever heard about s / candidates? out? your organization? Recruitment What makes your What makes your How do your What culture or what culture / employees stay? employees candidates feel environment are environment are initiate? about you? your employees you creating with looking for? the candidates you have? Selection What do you What are the How do you What are your How do you assess expect from the advantages in think your guidelines during your applicants? candidate who placing the candidates your interaction fills the position? particular describe you? with the candidate to fill candidate? the position? Placement What are your What are the How do you How do you How do you set Theories In strengths & guide them in create your your new hires for Practice Skills for potentials your on- enculturation success? your new hire? needed from your boarding? new hire? Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 36
  • 37. Create your probing questions for each stage: Define & Plan. Be intelligent by clarifying the focus and investigating on the needs of your organization for talent acquisition. Know what matters most. Develop rapport with the decision makers and key influencers. Explore the beliefs and behaviors of your colleagues. What are the strengths and opportunities that you see in your organization? Discover and Prepare. Organize the results you got from your investigation. Prepare for goal setting that will address the needs and expectations. Explore possibilities for collaboration. Remember that the difference of a SMART goal from a SMARTER goal setting is making it more exciting and recording or monitoring your progress. Dream & Participate. Find the rewards needed and the mandates that can be reduced as a form of appreciation for getting commitment from employees in your organization. Ensure that decisions can be made. Design & Ponder. Create an opportunity for guided reflection towards engagement. Establish measurements of progress by identifying progress of action. Ensure critical paths are set and can be successfully achieved. Deliver & Prove. Showcase the innovation & impact of the project. Highlight its sustainability and the benefits that it will generate for the organization. Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 37
  • 38. Cases 1. According to CNBC, being a Human Resource Professional is one of the Best or Worst Job this year? 2. Name one of the top 5 social recruiting job sites for 2012? 3. Name one department HR can directly collaborate with for company branding? 4. What is the name of the 2-dimensional assessment we featured in this workshop that encompasses DISC, Enneagram, MBTI, and 16 PF and has Filipino translation? 5. Name 1 HR Solution that is Open source. Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 38
  • 39. How do we enhance our recruitment services and integrate talent intelligence in our approach? Design for Six Sigma: Get it right the first time Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 39
  • 40. The Story of Success Excerpt from: http://www.youtube.com/watch?v=OBdepvmYlvs Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 40
  • 41. Understanding Human Capital Development Solutions The story of a success 1. Slow & Steady wins the race 2. Fast & Consistent will always beat the slow & steady 3. First identify your core competency & then change the playing field to suit your core competency Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 41
  • 42. 90 – Day Plan: Establish Teamwork Its good to be individually brilliant and to have strong core competencies but unless you’re able to work in a team, and harness each other’s core competencies, you’ll always perform below at par because there will always be situations at which you’ll do poorly and someone else does well. Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 42
  • 43. Commitment Plan Process Define & Plan Discover & Prepare Dream & Participate Design & Ponder Deliver & Prove (All Intelligent) (All Interested) (All Involved) (All Innovative) (All Impact) Sourcing Talent Technology Takings Recruitment Talent Technology Takings Selection Talent Technology Takings Placement Talent Technology Takings Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 43
  • 44. Define & Plan. Be intelligent by clarifying the focus and investigating on the needs of your organization for talent acquisition. Identify what matters most according to the 3Ts. Develop rapport with the decision makers and key influencers. Explore the beliefs and behaviors of your colleagues. What are the strengths and opportunities that you see in your organization? Talent Acquisition Process Talent (People) Technology (Environment) Takings (Benefits) Sourcing Get the Awareness & Catch Attention Recruitment Leave an Impression & Draw Attraction Selection Create Interest & Initiate Interaction Placement Get them Engaged & Encourage Participation Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 44
  • 45. Discover and Prepare. Organize the results you got from your investigation and group them according to the 3Ts. Prepare for goal setting that will address the needs and expectations. Explore possibilities for collaboration. Remember that the difference of a SMART goal from a SMARTER goal setting is making it more exciting and recording or monitoring your progress. Talent Acquisition Process Talent (People) Technology (Environment) Takings (Benefits) Sourcing Get the Awareness & Catch Attention Recruitment Leave an Impression & Draw Attraction Selection Create Interest & Initiate Interaction Placement Get them Engaged & Encourage Participation Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 45
  • 46. Dream & Participate. Find the rewards needed and the mandates that can be reduced as a form of appreciation for getting commitment from employees in your organization. Ensure that decisions can be made. What are the potentials found in your 3Ts? Talent Acquisition Process Talent (People) Technology (Environment) Takings (Benefits) Sourcing Get the Awareness & Catch Attention Recruitment Leave an Impression & Draw Attraction Selection Create Interest & Initiate Interaction Placement Get them Engaged & Encourage Participation Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 46
  • 47. Design & Ponder. Create an opportunity for guided reflection towards engagement. Establish measurements of progress by identifying progress of action. Ensure critical paths for your 3Ts are set and can be successfully achieved. Talent Acquisition Process Talent (People) Technology (Environment) Takings (Benefits) Sourcing Get the Awareness & Catch Attention Recruitment Leave an Impression & Draw Attraction Selection Create Interest & Initiate Interaction Placement Get them Engaged & Encourage Participation Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 47
  • 48. Deliver & Prove. Showcase the innovation & impact of the project in 3Ts. Highlight its sustainability and the benefits that it will generate for the organization. Talent Acquisition Process Talent (People) Technology (Environment) Takings (Benefits) Sourcing Get the Awareness & Catch Attention Recruitment Leave an Impression & Draw Attraction Selection Create Interest & Initiate Interaction Placement Get them Engaged & Encourage Participation Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 48
  • 49. Sometimes all we need is someone to believe in us for us to look into our own potential and ability to succeed, for us to be inspired and start dreaming. Let’s be that one person who believe. Are you that one? Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 49
  • 50. Candy DLC. Mauricio, RGC. candymauricio@gmail.com +63922 889 8776 +639152607340 +632 348 8777 Copyright © 2012 by Candy DLC. Mauricio, RGC. All rights reserved. Page 50