The document discusses attitudes and their relationship to behavior. It defines attitudes as having cognitive, affective, and behavioral components. It also discusses job satisfaction, job involvement, and organizational commitment. Key points include that attitudes significantly predict behaviors when moderating variables are accounted for, and that problems with bad attitudes can be addressed through attitude training programs.
4. Attitudes Cognitive component
The opinion or belief segment of
Evaluative an attitude.
statements or
judgments Affective Component
concerning The emotional or feeling segment
objects, peopl of an attitude.
e, or events.
Behavioral Component
An intention to behave in a certain
way toward someone or something.
5. Job Satisfaction
A collection of positive and/or negative feelings that an
individual holds toward his or her job.
Job Involvement
Identifying with the job, actively participating in it, and
considering performance important to self-worth.
Organizational Commitment
Identifying with a particular organization and its
goals, and wishing to maintain membership in the
organization.
6. # It essentially reflects the extent to which an
individual likes the job.
# It is an affective or emotional response toward
various facets of a job
7. The degree to which a person identifies with their
jobs, actively participates in it and consider their
performance important to self worth.
8. The degree to which an employee identifies with
a particular organization and its goals, and
wishes to maintain membership in the
organization.
High organizational commitment: Identifying with
one’s organization.
9. Recent research indicates that attitudes (A)
significantly predict behaviors (B) when
moderating variables are taken into account.
Moderating Variables
• Importance of the attitude
• Specificity of the attitude
• Accessibility of the attitude
• Social pressures on the individual
• Direct experience with the attitude
10. Exit Voice
Behavior directed toward Active and constructive
leaving the organization. attempts to improve
conditions.
Loyalty Neglect
Passively waiting for Allowing conditions to
conditions to improve. worsen.
3–
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11. JUST LIKE BUILDING STANDS ON A
STRONG FOUNDATION,SUCCESS STANDS
ON POSITIVE ATTITUDE.
OPPORTUNITY IS ALWAYS UNDER OUR
FEET,ITS JUST HAVE TO BE RECOGANIZED
WITH POSITIVE ATTITUDE.
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12. • CHANGE FOCUS-LOOK FOR POSITIVE
• MAKE A HABIT OF DOING IT NOW
• DEVELOP AN ATTITUDE OF GRATITUDE
A SUCCESSFUL PERSON WILL ALWAYS HAVE
THE 5 C’s
1. CHARACTER
2. COMMITMENT
3. CONVICTION
4. COURTESY
5. COURAGE
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13.
14. Bad attitudes not only disrupt the business and
affect other employees, they are directly related
to the motivation and productivity of the
offending individual and those around them.
These problems are undergone through attitude
training programs.