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A Successful Partnership
     Journey in Sourcing and
     Outsourcing

    Prepared for:
    Vietnam Supply Chain Congress 2012
    Source.Make.Deliver


    Prepared by: Spire Research & Consulting




    Date: 1 October 2012


Prepared for: Vietnam Supply Chain Congress 2012   Date: 1 October 2012   Page 1
Agenda


               Topic                                        Page

        i.     Vietnam Facts & Figures                          3

        ii     Key Industries, Case Studies,                    5
               Opportunities and Challenges

       iii. The Sourcing Journey for                            8
            Partnership & Alliances
       iv. Two Scenarios:                                      11
           To Source
           To Make

        v.     Concluding for Successful                       13
               Sourcing Journey


Prepared for: Vietnam Supply Chain Congress 2012      Date: 1 October 2012   Page 2
Vietnam Fact and Figures (1)
                                Rising Export Trends Across Key Product Categories

                         Total Export-Import                                                Export Breakdown By Category
                           Imports          Export                                        40
                                                                                                                            Wood
                  2007   62.8    48.6                                                     35                                Products
                                                                                          30                                Electronics &
                          80.7        62.7                                                                                  Electricals
   Billion. USD




                  2008                                                                    25




                                                                           Billion. USD
                                                                                          20                                Fishery
                  2009   69.9       57.1                                                                                    products
                                                                                          15
                                                                                                                            Footwear
                                                                                          10
                  2010    84.8          72.2
                                                                                            5
                                                                                                                            Textile
                  2011     105.7               96.2                                         0                               products
                                                                                                2007 2008 2009 2010 2011*



                  Exports and Imports increased by 33% and 25% respectively in 2011
                     The highest growth in the last 14 years
                     Trade deficit at the lowest level in the last five years

        Source: General Statistics Office of Vietnam, 2012; Vietnam balance of trade, Vietnam Report, Spire Analysis


Prepared for: Vietnam Supply Chain Congress 2012                                          Date: 1 October 2012                         Page 3
Vietnam Fact and Figures (2)
                               Manufacturing Sector Continues To be Strong 2012-2015

                     Gross Manufacturing Output                                          Breakdown by Sub Sectors
                                                                                        70
                    400
                    350                                                                 60

                    300                                                                 50

                    250                                                                 40
      Billion USD




                                                                            Bill. USD
                    200                                                                 30
                    150
                                                                                        20
                    100
                                                                                        10
                     50
                                                                                        0
                      0                                                                      2007    2008   2009   2010*   2011*

                                                                                        Food                   Non-metallic mineral
                                                                                        Fabricated metal       Transport equipment
                          Gross output of manufacturing Industry                        Wearing apparel


                    Industrial Production Index (IPI) 2011 increased 6.8%
                     Manufacturing increased by 9.5%, the food sector is still the largest
                     Power, gas, water supply increased by 10%
                     Mining and quarrying reduced by 0.1%
 Source: General Statistics Office of Vietnam, 2012; * Spire analysis and forecast
Prepared for: Vietnam Supply Chain Congress 2012                              Date: 1 October 2012                                 Page 4
What Are the Key & Upcoming Industries?
                                Six Key Industries To Source, Make and Enter
  Joint development between
  Vietnam and Japan recently
  announced in electricity-                  Manufacturing &                          Food retail       About 531
  electronics, shipbuilding,                   Equipment                                                supermarkets and 89
                                                                                                        trade centers in 2011,
  agricultural machinery                                                                                with increasing foreign
                                                                                                        players
  Japan, Korea and Taiwan are
  the major investors particularly
  in textiles   and heavy
  industries                                                                                    Healthcare
                        Agri-food                                                                                76 FDI
   20% of                                                                                                        projects
                                                                                                                 worth
     GDP                                                                                                         USD1.1
     2010                                                                                                        billion


                                                                                                                Vietnamese
                                                                                                IT Software
 20 food
 processing
                         Food
                      Processing                            Vietnam                                             IT market to
                                                                                                                grow at a
 companies                                                                                                      16%
 from Japan
 and South
                                                                                                                CAGR
                                                                                                                2011-2015
 Korea have
 presence


  Source: Asia's Investment and market hotspot, Spire Research and Consulting, 2012

Prepared for: Vietnam Supply Chain Congress 2012                         Date: 1 October 2012                              Page 5
Case Studies: Semiconductor
                               Semiconductor Industry Sourcing in Vietnam


                                                                           Human resource-related strength,
                                                                           investor-friendly policy attracts
                                                                           many foreign investors

     Semiconductor                                                                    The Quang Trung Software City
     Industry                                                                         (QTSC) and the Saigon Hi-
                                                                                      tech Park (SHTP) are the main
        Assembly, testing & packaging                                                 Semiconductor and Tech
                                                                                      centers in Ho Chi Minh City
        Precision parts: precision motor
        fans for computer, hard drives
                                                                                          QTSC: HP, IBM, Luxsoft,
        Printed circuit boards, printers                                                  Global Cybersoft, GHP and
        R&D centres, software development                                                 others have setup centers

                                                                                           SHTP: 53 projects with USD2
                                                                                           billion total investments,
                                                                                           five semiconductor projects
                                                                                           USD1.1 billion investment

  Source:    Semiconductor Industry Offers Great Potential, 2011, from Vietnam Economic News
             The Rising Tiger in the Semiconductor Industry 2008
Prepared for: Vietnam Supply Chain Congress 2012                       Date: 1 October 2012                         Page 6
The Ups and Downs
             Factoring Opportunities & Challenges Into Your Sourcing Decision


         Fastest-growing economy                                               Deficits,
         Workforce                                                             weakening
                                                                               currency, inflation
         Location
                                                                               Weak infrastructure
         Foreign
         Investments                                                           Corruption



                                       Strength              Weakness

                                       Threat              Opportunity
                                                                                 WTO
                                                                                 membership
         Labor unrest
                                                                                 Economic
         Prolonged
                                                                                 reforms
         macro economic
         instability                                                             Infrastructure
         Natural disasters                                                        Urbanization

Prepared for: Vietnam Supply Chain Congress 2012        Date: 1 October 2012                         Page 7
The Sourcing Journey of
    Partnerships & Alliances




Prepared for: Vietnam Supply Chain Congress 2012   Date: 1 October 2012   Page 8
The Sourcing Journey
                     With The Ultimate Goal: Strategic Partnerships & Alliances

                   “Sourcing is the process of finding and subsequently
                     managing a source for the input of production”1

   Cost Management                                   Supply Stability                                Risk Management
        Reduce COGS                                       Help build stable                           Identify and resolve
        Maintain the ability                              supply partnerships                         potential problems
        to price products                                 Lead to quality                             quickly
        competitively                                     improvements                                Develop alternatives
                                                          over time                                   for unforeseen


     The Sourcing Journey
        Reconfigure specifications
        Leveraging: cross-departments, cross-business units, cross-regions
        Rationalizing supplier base
        Develop strategic partnerships & alliances
 Source: 1 Mol, , Outsourcing, supplier relations and internationalization 2001.

Prepared for: Vietnam Supply Chain Congress 2012                              Date: 1 October 2012                       Page 9
The Sourcing Journey
                    Do It Right From The Beginning, with Four Stage Approach


           Systematic Processes for Strategic Partners & Alliances

               Sourcing                      Strategic                                 Supplier
              Needs                                              Partner
                                              Sourcing
                                                                Selection            Quality
             Analysis                       Development                              Management

         Analyze                        Develop detail      Spire’s                    Implement
         past, current                  sourcing plan       four-stage                 new supply
         and projected                  for strategic       approach, include:         structure
         spending                       partners:             Partner profiling        Track results
         patterns
                                            Objectives        Systematic analysis,     and restart
         Business                           Operational       score cards              assessment;
         Requirement                        information       Evaluation Audit         continuous
         Analysis                           Time-frame                                 cycle
                                                              Short listing,
         Supply                             Cost goals        negotiating for          Further
                                                                                       improvement
         Market                                               partnership
         Analysis



Prepared for: Vietnam Supply Chain Congress 2012          Date: 1 October 2012                    Page 10
The Goal is To Source
                                       Business Partners Selection Process


                                       Set the specific requirements for your business partners
        Selection
         Criteria                      Scan comprehensively, exhaust all the sources:
                                              Secondary sources, listing, directories
                                              Experts, players, relevant parties
         Identify                             On the ground observation
         Partners
                                       Complete data & profiles
                                       Interviews potential partners, their clients
         Qualify                       Evaluation audit
         Partners                      Score card system on initial criteria set

                                       Go direct, multiple phases
       Contacting                      Use 3rd party facilitator, with strong local knowledge
        Partners                       and language capability


        Work With                    Develop reasonable objectives
        Business                     Technology, capability and delivery enhancement programs
         Partners                    Share supply chain management tools

Prepared for: Vietnam Supply Chain Congress 2012               Date: 1 October 2012             Page 11
The Goal is To Make (Your Own)
                               Take a Holistic and Well-Rounded Approach

           Large skilled & low-cost workforce
  Working population, 50% under age of 25
                                                              LABOR
                                                                 cost                                Competitive rental and
                                                              availability,
                                        Political               quality             COST             tax holiday for foreign
                                                                                                     investors (e.g. up to
                                         Social                                       of             4 years I n SHTP),
                                        stability                                  Business

          Proximity to
      China & SE Asia,             CONNECT
                                                         Location                                        Market-oriented
    good connectivity
       as export base
                                     Sea & air
                                   connectivity,
                                                          Choice                        GOVT             reforms
                                                                                                         Privatization
                                                                                       Regulations
        Impediments to               logistics,                                        & charges         of SOE’s
        foreign logistics              rates                                                             Liberalizing
          firms by 2014.                                                                                 sectors
                                                     INFRA
                                                   STRUCTURE
                                                   IT, Financial
                                                                         SPEED
                                                     Services,           Business
                Weak infrastructure:                 Transport,         Efficiency
               roads, railways, ports                   Utility




Prepared for: Vietnam Supply Chain Congress 2012                      Date: 1 October 2012                               Page 12
How Would You Like Your Journey?
                          A Successful Journey Begin With 5 Basic Foundation

                             A Successful Sourcing or To Make Journey

                                  PRE-DEFINED QUALITY
               Product quality must be defined.
 Include performance measures, follow-through


                 Align
   strategic goals
      with partners

                                                                                      RIGHT PARTNERS, RIGHT JOB
                                         Communicate                                  Select the right sourcing partners
                                         Clarify objectives,                          or alliances, to do the job is key.
                                         clear expectations                           Addressing cultural issues is also
                                                                                      important
          Time to market
          is a very critical factor
          in sourcing decisions
    Source: 1Innovative Sourcing Strategies, Arthur D. Little, Spire’s Works and Consulting Experience With Our Clients

Prepared for: Vietnam Supply Chain Congress 2012                             Date: 1 October 2012                         Page 13
Last Words
                                    Spire Wishes You A Successful Journey


                                                   To Source…..
                                                   Four-stage approach for
                                                   business partner selection




                                                    To Make……
                               Holistic, well-rounded approach




                                                      Always Be The First
                                                      Timing is critical, do-it-right at first




Prepared for: Vietnam Supply Chain Congress 2012              Date: 1 October 2012               Page 14
Visit:        www.spireresearch.com
                              Email:        vn.info@spireresearch.com

                              6th Floor, Phuong Tower, 31 Ly Tu Trong,
                              Ben Nghe Ward, District 1, HCMC, Vietnam


Prepared for: Vietnam Supply Chain Congress 2012          Date: 1 October 2012   Page 15

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121001_Vietnam Supply Chain Congress 2012_A Successful Partnership Journey in Sourcing and Outsourcing

  • 1. A Successful Partnership Journey in Sourcing and Outsourcing Prepared for: Vietnam Supply Chain Congress 2012 Source.Make.Deliver Prepared by: Spire Research & Consulting Date: 1 October 2012 Prepared for: Vietnam Supply Chain Congress 2012 Date: 1 October 2012 Page 1
  • 2. Agenda Topic Page i. Vietnam Facts & Figures 3 ii Key Industries, Case Studies, 5 Opportunities and Challenges iii. The Sourcing Journey for 8 Partnership & Alliances iv. Two Scenarios: 11 To Source To Make v. Concluding for Successful 13 Sourcing Journey Prepared for: Vietnam Supply Chain Congress 2012 Date: 1 October 2012 Page 2
  • 3. Vietnam Fact and Figures (1) Rising Export Trends Across Key Product Categories Total Export-Import Export Breakdown By Category Imports Export 40 Wood 2007 62.8 48.6 35 Products 30 Electronics & 80.7 62.7 Electricals Billion. USD 2008 25 Billion. USD 20 Fishery 2009 69.9 57.1 products 15 Footwear 10 2010 84.8 72.2 5 Textile 2011 105.7 96.2 0 products 2007 2008 2009 2010 2011* Exports and Imports increased by 33% and 25% respectively in 2011 The highest growth in the last 14 years Trade deficit at the lowest level in the last five years Source: General Statistics Office of Vietnam, 2012; Vietnam balance of trade, Vietnam Report, Spire Analysis Prepared for: Vietnam Supply Chain Congress 2012 Date: 1 October 2012 Page 3
  • 4. Vietnam Fact and Figures (2) Manufacturing Sector Continues To be Strong 2012-2015 Gross Manufacturing Output Breakdown by Sub Sectors 70 400 350 60 300 50 250 40 Billion USD Bill. USD 200 30 150 20 100 10 50 0 0 2007 2008 2009 2010* 2011* Food Non-metallic mineral Fabricated metal Transport equipment Gross output of manufacturing Industry Wearing apparel Industrial Production Index (IPI) 2011 increased 6.8% Manufacturing increased by 9.5%, the food sector is still the largest Power, gas, water supply increased by 10% Mining and quarrying reduced by 0.1% Source: General Statistics Office of Vietnam, 2012; * Spire analysis and forecast Prepared for: Vietnam Supply Chain Congress 2012 Date: 1 October 2012 Page 4
  • 5. What Are the Key & Upcoming Industries? Six Key Industries To Source, Make and Enter Joint development between Vietnam and Japan recently announced in electricity- Manufacturing & Food retail About 531 electronics, shipbuilding, Equipment supermarkets and 89 trade centers in 2011, agricultural machinery with increasing foreign players Japan, Korea and Taiwan are the major investors particularly in textiles and heavy industries Healthcare Agri-food 76 FDI 20% of projects worth GDP USD1.1 2010 billion Vietnamese IT Software 20 food processing Food Processing Vietnam IT market to grow at a companies 16% from Japan and South CAGR 2011-2015 Korea have presence Source: Asia's Investment and market hotspot, Spire Research and Consulting, 2012 Prepared for: Vietnam Supply Chain Congress 2012 Date: 1 October 2012 Page 5
  • 6. Case Studies: Semiconductor Semiconductor Industry Sourcing in Vietnam Human resource-related strength, investor-friendly policy attracts many foreign investors Semiconductor The Quang Trung Software City Industry (QTSC) and the Saigon Hi- tech Park (SHTP) are the main Assembly, testing & packaging Semiconductor and Tech centers in Ho Chi Minh City Precision parts: precision motor fans for computer, hard drives QTSC: HP, IBM, Luxsoft, Printed circuit boards, printers Global Cybersoft, GHP and R&D centres, software development others have setup centers SHTP: 53 projects with USD2 billion total investments, five semiconductor projects USD1.1 billion investment Source: Semiconductor Industry Offers Great Potential, 2011, from Vietnam Economic News The Rising Tiger in the Semiconductor Industry 2008 Prepared for: Vietnam Supply Chain Congress 2012 Date: 1 October 2012 Page 6
  • 7. The Ups and Downs Factoring Opportunities & Challenges Into Your Sourcing Decision Fastest-growing economy Deficits, Workforce weakening currency, inflation Location Weak infrastructure Foreign Investments Corruption Strength Weakness Threat Opportunity WTO membership Labor unrest Economic Prolonged reforms macro economic instability Infrastructure Natural disasters Urbanization Prepared for: Vietnam Supply Chain Congress 2012 Date: 1 October 2012 Page 7
  • 8. The Sourcing Journey of Partnerships & Alliances Prepared for: Vietnam Supply Chain Congress 2012 Date: 1 October 2012 Page 8
  • 9. The Sourcing Journey With The Ultimate Goal: Strategic Partnerships & Alliances “Sourcing is the process of finding and subsequently managing a source for the input of production”1 Cost Management Supply Stability Risk Management Reduce COGS Help build stable Identify and resolve Maintain the ability supply partnerships potential problems to price products Lead to quality quickly competitively improvements Develop alternatives over time for unforeseen The Sourcing Journey Reconfigure specifications Leveraging: cross-departments, cross-business units, cross-regions Rationalizing supplier base Develop strategic partnerships & alliances Source: 1 Mol, , Outsourcing, supplier relations and internationalization 2001. Prepared for: Vietnam Supply Chain Congress 2012 Date: 1 October 2012 Page 9
  • 10. The Sourcing Journey Do It Right From The Beginning, with Four Stage Approach Systematic Processes for Strategic Partners & Alliances Sourcing Strategic Supplier Needs Partner Sourcing Selection Quality Analysis Development Management Analyze Develop detail Spire’s Implement past, current sourcing plan four-stage new supply and projected for strategic approach, include: structure spending partners: Partner profiling Track results patterns Objectives Systematic analysis, and restart Business Operational score cards assessment; Requirement information Evaluation Audit continuous Analysis Time-frame cycle Short listing, Supply Cost goals negotiating for Further improvement Market partnership Analysis Prepared for: Vietnam Supply Chain Congress 2012 Date: 1 October 2012 Page 10
  • 11. The Goal is To Source Business Partners Selection Process Set the specific requirements for your business partners Selection Criteria Scan comprehensively, exhaust all the sources: Secondary sources, listing, directories Experts, players, relevant parties Identify On the ground observation Partners Complete data & profiles Interviews potential partners, their clients Qualify Evaluation audit Partners Score card system on initial criteria set Go direct, multiple phases Contacting Use 3rd party facilitator, with strong local knowledge Partners and language capability Work With Develop reasonable objectives Business Technology, capability and delivery enhancement programs Partners Share supply chain management tools Prepared for: Vietnam Supply Chain Congress 2012 Date: 1 October 2012 Page 11
  • 12. The Goal is To Make (Your Own) Take a Holistic and Well-Rounded Approach Large skilled & low-cost workforce Working population, 50% under age of 25 LABOR cost Competitive rental and availability, Political quality COST tax holiday for foreign investors (e.g. up to Social of 4 years I n SHTP), stability Business Proximity to China & SE Asia, CONNECT Location Market-oriented good connectivity as export base Sea & air connectivity, Choice GOVT reforms Privatization Regulations Impediments to logistics, & charges of SOE’s foreign logistics rates Liberalizing firms by 2014. sectors INFRA STRUCTURE IT, Financial SPEED Services, Business Weak infrastructure: Transport, Efficiency roads, railways, ports Utility Prepared for: Vietnam Supply Chain Congress 2012 Date: 1 October 2012 Page 12
  • 13. How Would You Like Your Journey? A Successful Journey Begin With 5 Basic Foundation A Successful Sourcing or To Make Journey PRE-DEFINED QUALITY Product quality must be defined. Include performance measures, follow-through Align strategic goals with partners RIGHT PARTNERS, RIGHT JOB Communicate Select the right sourcing partners Clarify objectives, or alliances, to do the job is key. clear expectations Addressing cultural issues is also important Time to market is a very critical factor in sourcing decisions Source: 1Innovative Sourcing Strategies, Arthur D. Little, Spire’s Works and Consulting Experience With Our Clients Prepared for: Vietnam Supply Chain Congress 2012 Date: 1 October 2012 Page 13
  • 14. Last Words Spire Wishes You A Successful Journey To Source….. Four-stage approach for business partner selection To Make…… Holistic, well-rounded approach Always Be The First Timing is critical, do-it-right at first Prepared for: Vietnam Supply Chain Congress 2012 Date: 1 October 2012 Page 14
  • 15. Visit: www.spireresearch.com Email: vn.info@spireresearch.com 6th Floor, Phuong Tower, 31 Ly Tu Trong, Ben Nghe Ward, District 1, HCMC, Vietnam Prepared for: Vietnam Supply Chain Congress 2012 Date: 1 October 2012 Page 15