IBM® Endpoint Manager for Server Automation enables users to perform advanced automation tasks across servers, including task sequencing—without the need for programming skills. This product offers a rich set of prebuilt automation scripts and enables users to create and re-use their own automation flows.

1. © 2012 IBM Corporation
IBM Endpoint Manager for
Server Automation
Product Introduction and Overview
[NAME], [TITLE]
[DATE]

2. © 2013 IBM Corporation2
IBM Endpoint Manager
Systems Infrastructures Today  Pressure from All Sides…
Vendors
“Standardize…”
“Appliances…”
“Commoditize…”
“Cloud…”
Standardization
through automation
Consultants
“Strategy and change…”
React faster to customer needs
Line of Business
“Deliver my new application, quickly…”
Fast & easy server builds with simplified operational
maintenance
CFO
“Reduce cost,
Use what you have,
Meet regulations,”
Single automation
solution for All
endpoints – physical,
virtual, fixed or mobile

3. © 2013 IBM Corporation3
IBM Endpoint Manager
IBM Endpoint Manager
Continuously monitor the health and security of all enterprise computers in real-time
via a single, policy-driven agent
Endpoints
• One infrastructure:
management
server, console, agent for
Windows, Mac, Unix, Linux,
Mobile
• Scales to 250,000 endpoints
per management server
• Robust, flexible architecture
with built-in failover
• Nearly-invisible impact to
network, endpoints
• Operates in low-bandwidth /
high-latency environments
• Physical or virtual, network or
Internet-connected
IBM Endpoint Manager
Patch
Management
Lifecycle
Management
Software Use
Analysis
Power
Management
Mobile
Devices
Security and
Compliance
Core
Protection
Desktop / laptop / server endpoint Mobile Purpose specific
Systems Management Security Management
Server
Automation

4. © 2013 IBM Corporation4
IBM Endpoint Manager
Security &
Compliance
Vulnerability Assessment
Compliance Analytics
3rd Party Endpoint
Protection Management
Patch
Management
Security Configuration
Management
Core
Protection
Anti-Malware
Firewall
Data Protection
(add-on)
Patch
Management
Offline VM
Patching
Application
Patching
OS
Patching
Mobile
Devices
Compliance
App Mgmt
Mobile
Device Mgmt
The IBM Endpoint Manager Family
Middleware Management
Multi-Platform OS Deployment
Physical & Virtual
Server Lifecycle Management
Cross-Server Sequenced Task
Automation (e.g. Patch OS on
Server Cluster)
Server
Automation
Power
Management
Windows &
Macs
Carbon, cost
reduction reports
End-user
Dashboard
Lifecycle
Management
Software
Distribution
OS Deployment
Remote Control
Patch
Management
Basic HW &
SW Inventory
Starter
Kit
TPM
evolution
Software Use
Analysis
Software Catalog
Correlation
Software Usage
Reporting
Software
Inventory
TADd / ILMT
convergence
App, PIM
Containers
Self-Quarantine
Starter
Kit

5. © 2013 IBM Corporation5
IBM Endpoint Manager
Stores / Kiosks
WAN
Data center
56k
Headquarters
Remote offices
Distribution center
Internet
WiFi
Airport
Hotel
Coffee shop
Home
T1 line T1 line
3G
WiFi
IBM Endpoint Manager, built on BigFix technology
Whether it’s a Mac connecting from hotel WiFi, a Windows laptop at 30K feet or a Red Hat Linux Server
in your data center, IBM Endpoint Manager has it covered. In real time, at any scale.
Satellite
Network-friendly architecture delivers
large packages without disrupting critical
business applications
Single, intelligent
agent uses <2%
CPU, <10MB RAM
Cloud-based service
continuously provides
new patch, policy
updates
Full command and
control of Internet-
connected devices
Use existing computers
as Relays to minimize
network traffic
Content Update
Service

6. © 2013 IBM Corporation6
IBM Endpoint Manager
IBM Endpoint Manager elements
Single server and console
• Highly secure, highly available
• Aggregates data, analyzes and reports
• Manages up to 250K endpoints per server
Flexible policy language (Fixlets)
• Thousands of out-of-the-box policies
• Best practices for operations and security
• Simple custom policy authoring
• Highly extensible/applicable across all platforms
Virtual infrastructure
• Designate IBM Endpoint Manager agent as a relay
or discovery point in minutes
• Provides built-in redundancy
• Leverages existing systems/shared infrastructure
Single intelligent agent
• Continuous self-assessment
• Continuous policy enforcement
• Minimal system impact (<2% CPU, <10MB RAM)

7. © 2013 IBM Corporation7
IBM Endpoint Manager
Server Management teams need to:
 Coordinate Server Builds (Incl. Bare metal up)
 Deploy and manage both Physical and Virtual servers
 Patch operating systems on application clusters (Client-Server Apps)
 Patch Middleware Applications
 Find an easier way to Automate routine system administrator tasks
They have Multiple Tools and Teams and skill sets to
manage distributed and datacenter servers across
all platforms with no integration
Ongoing Budget reductions forcing IT Managers to improve efficiency!

8. © 2013 IBM Corporation8
IBM Endpoint Manager
Simplify Server Management, Reduce Costs
IBM Endpoint Manager for Server Automation
Consolidate tools / teams through
streamlined management of ALL
servers
Reduce human errors, simplify
application lifecycle management
Reduce costs & improve
Operational efficiency with
custom automation
Endpoint Management
Systems
Management
Security
Management
Common agent
Unified console
Single mgmt
server
Managed = Secure
Desktops, Laptops
,
& Servers
Smartphones
& Tablets
Purpose-specific
Endpoints

9. © 2013 IBM Corporation9
IBM Endpoint Manager
Consolidate Tools / Teams through streamlined management of
ALL servers
 Single User Interface
Endpoint Manager for Server
Automation builds upon
Endpoint Manager for
Lifecycle Management
Single infrastructure through
which users can manage
desktops, laptops and data
center servers while lowering
operational costs
 Seamless physical and
virtual server management
greatly improves visibility
and control of all endpoints.
How do I manage the lifecycle of EVERY Endpoint ?
Extend Lifecycle Management to data center servers

10. © 2013 IBM Corporation10
IBM Endpoint Manager
Reduce human errors, simplify application lifecycle management
 Physical Server Build – Single Server- e.g.
Install Mozilla Firefox 18.0 followed by an upgrade
to 18.0.2; Deploy middleware and application
stacks
 Virtual Server Build – Provision a VM from ISO
or Template and deploy software
 Server Patch (Client-Server scenario) - Shut
down client services, stop server, apply patch to
server, restart server, start client services
 Sequenced OS Patching – Across different
environments (across systems that form a
service, e.g. email)
 Patch Rollout – Patch machines 1-10, then 11-
50, then 51-1000 (patch Development, then patch
Test, then patch Production Environment)
How do I lower costs for server builds and patching?
Task sequencing
Update 90,000 servers in days with
70% less infrastructure than currently
using. Patch the OS of a client-server
system in 1 hour or build a 2 tier
application in hours.
Take endpoint automation to the next level:

11. © 2013 IBM Corporation11
IBM Endpoint Manager
Reduce costs & improve operational efficiency with custom automation
 Leverage “Out of the Box” IEM fixlets,
Tasks and baselines in an Automation
Plan across groups of related servers
 No programming skill required –
Simple UI to build automation
 Higher levels of automation - All plans
can be created, saved, and re-used
 Conditional logic for each step in a plan
(initially success/failure)
 View execution of plans -completed and
running with drilldown
How do I automate labor intensive system administrator tasks?
Database
Server
Application
Server
1. 2.
3.
Client Workstations
1. Upgrade the DB server
2. If successful, upgrade the Application server
3. If 1& 2 are successful upgrade the Client
workstations
4. If any Failures occur, stop further updates

12. © 2013 IBM Corporation12
IBM Endpoint Manager
IBM Endpoint Manager for Server Automation Differentiators
SmartCloud
Orchestration
Endpoint
Management
A Single Solution to Manage ALL Clients, Servers & Cloud Endpoints:
 Consolidate tools / teams through streamlined management of ALL servers
 Lower costs with a single user interface across all endpoints
 Seamless physical and virtual server management
 Reduce human errors, simplify application lifecycle management
 Speed server delivery with automated physical and virtual server builds
 Less downtime with efficient sequenced patching
 Reduce costs & improve Operational efficiency with custom automation
 Fast time to value with ―Out of the Box‖ IEM fixlets
 All team members can build automation since no programming skill is required
Unified Device Management
Datacenter
Physical & Virtual
Servers
Distributed
Servers

13. © 2013 IBM Corporation13
IBM Endpoint Manager
BACKUP SLIDES
• Product overview slide
• More details/samples of automation
• Cloud positioning
• Internal customer example
• Product screen shots

14. © 2013 IBM Corporation14
IBM Endpoint Manager
Server Automation
Manage the
lifecycle of data
center servers
Thousands of
automation
scripts
Patching for
multi-tier server
applications
Supports both
physical and
virtual
Reduce costs & Improve efficiency with workflow automation
• Provides automated sequencing of sys admin tasks
Consolidate tools and save money through streamlined management of
ALL servers
• Deploy and Manage both physical and virtual servers
Reduce human errors by extending automation to business applications
• e.g. Patch operating systems on application clusters
Server Automation leverages Endpoint Manager’s ―Out-of-the-Box‖
content and simplifies re-use of customer’s best practices
Supports creation of new virtual machines from templates and ISO
images
Provides the ability to manage instances and profiles for WebSphere
Application Server, IBM DB2 and SQL Server
IBM Endpoint Manager for Server Automation: Enables users to perform
advanced server management, including custom task sequencing—without
the need for programming skills.

15. © 2013 IBM Corporation15
IBM Endpoint Manager
Create a new online shopping service instance and
add to pool
Automation Plan Steps: (sequence of fixlets, tasks, baselines)
1. Create VM (server A for database)
2. Install DB2
3. Create DB2 instance
4. Create VM (server B for web app server)
5. Install WAS
6. Patch WAS
7. Install Online Shopping web application
8. Start DB2 instance
9. Create DB to support web application
10.Configure Online Shopping app to use DB
11.Add Online Shopping Service to pool
WAS
DB2
Online Shopping
WAS
DB2
Online Shopping
WAS
DB2
Online ShoppingWAS
DB2
Online Shopping
Online Shopping Service Pool
Online Shopping Service Instance
server B
server A
server A
server B
server A
server B
Server Automation Plan - Example
WAS
DB2
Online Shopping
Automation Plan: Expand Online Shopping Service by Deploying
Another Instance of Online Shopping Web Application:
We’ll see a similar Automation Plan in the demo - DayTrader

16. © 2013 IBM Corporation16
IBM Endpoint Manager
Orchestration
Network Management
Endpoint
Management
Application Performance
Monitoring
Usage and AccountingStorage Management
Workload Optimized Cloud
Orchestration uses other domains to deliver services
Endpoint Management will be leveraged by SmartCloud Orchestrator for
Patch and Lifecycle management. Also for configuration compliance
1. Analyze Configuration settings on any Endpoint
2. Update software configuration on any Endpoint
3. Enforce configuration compliance on any Endpoint
Endpoint Management Positioning With Cloud
SmartCloud Orchestrator
SmartCloud Provisioning

17. © 2013 IBM Corporation17
IBM Endpoint Manager
Current Customer Engagement - United Parcel Service (UPS)
“Server Automation is exactly what we need!”
• UPS has a Homegrown solution that they are finding difficult to maintain.
• They need to drive an ordered sequence of patching/updating a Client/Server application
across many endpoints in what they call a ―Site‖.
• Each site has 1 Database Server, 1 Application Server and roughly 100 client computers.
They need to perform these process several times each month with Endpoint Manager:
• Upgrade the DB server
• If successful, upgrade the Application server
• If 1& 2 are successful upgrade the Client workstations
• If any Failures occur, stop further updates
Other requirements:
• Scheduling
• Targeting by custom computer property
• Download/pre-cache updates and save automation plans as templates for each ―Site‖

18. © 2013 IBM Corporation18
IBM Endpoint Manager
IEM for Server Automation - Screen shots

19. © 2013 IBM Corporation19
IBM Endpoint Manager Example Automation Plan
19
Server Automation Plans are setup, configured, and run through the Endpoint Manager
Console, driven by interactive wizards.

20. © 2013 IBM Corporation20
IBM Endpoint Manager Adding Steps to a Plan
20
Automation Plan steps are based on Fixlet messages, the same policies that are used
throughout Endpoint Manager

21. © 2013 IBM Corporation21
IBM Endpoint Manager Select Targets Individually or by Group
21
All the usual targeting and information from Endpoint Manager is available in Server Automation

22. © 2013 IBM Corporation22
IBM Endpoint Manager Targeting Servers by Property
22
Endpoint Manager actions can be targeted by properties of the target, and each agent will
determine if it meets the target property for applying the automation plan actions.

23. © 2013 IBM Corporation23
IBM Endpoint Manager
More Screen Shots

24. © 2013 IBM Corporation24
IBM Endpoint Manager
Automation Plan UI – viewing steps in an automation plan

25. © 2013 IBM Corporation25
IBM Endpoint Manager
Add Step UI – adding steps to an Automation Plan

26. © 2013 IBM Corporation26
IBM Endpoint Manager
Automation Plan Take Action Dialog – specifying targets

27. © 2013 IBM Corporation27
IBM Endpoint Manager
Parameterized task in the regular TEM UI

28. © 2013 IBM Corporation28
IBM Endpoint Manager
Automation Plan Take Action Dialog – specifying parameters

29. © 2013 IBM Corporation29
IBM Endpoint Manager
Automation Plan Action History – status of running automation plan