2. What is Emotional Intelligence?
• Knowing one’s emotions.
• Managing emotions.
• Motivating oneself.
• Recognising emotions in others.
• Handling relationships.
3. EI makes a difference in life
• Do you agree with
the above statement
?
• IQ accounts only
20% of success in
our life…so
remaining ?
• FIFA WORLD CUP
2006-Zidane vs
Matterazzi
4. Corporate World
• IQ gets you hired
• EQ gets you promoted.
• IQ is static
• EQ can be developed
• 50% of work satisfaction
5. Consequences of Low and High EQ
LOW EQ HIGH EQ
UNHAPPINESS HAPPINESS
FRUSTRATION PEACE
DEPRESSION BALANCE
FAILURE MOTIVATION
ANGER APPRECIATION
6. Dealing with Emotions
• Express the emotions.
• Suppress the emotions.
• Transform the emotions.
7.
8. CAN EQ BE DEVELOPED ?
• Unlearn Emotions
• Sensitivity Training
• Johari Window
• Emotional Intelligence Test
SENSITIVITY
MATURITY
COMPETENCY
