This document provides guidance on effective email marketing campaigns. It discusses the importance of sending the right message to the right people at the right time. Specifically, it recommends:
- Crafting subject lines that are 30-40 characters and contain 6-10 words
- Including big pictures and a strong call-to-action in the email body
- Targeting current students, prospects from the past 3 years, and related audiences
- Sending timely messages about events, deadlines, and other relevant information
- Ensuring landing pages provide additional value to encourage desired behaviors
15. 5 thing, 3 sir.. 3 things.
• Right message
• Right person
• Right time
16. Right message
• Why am I getting this?
• How will this improve my lot in life?
• TL;DR
17. Subject line
• Size matters
• 30-40 chars viewable on mobile
• 6-10 words, 4-7 best
• Pre-header 11-18 words
• 51% open on mobile
18. Body
• Big pix, short text
• Link above the scroll
• Brandable
• STRONG CTA!
19.
20.
21.
22.
23.
24.
25.
26.
27. Right person
High school –
Students
Counselors
CTE teachers
Current –
Personal & scc emails
Instructors
Deep prospects, adults, parents
ALL – enrollment svcs staff
28. Right person
Go back 3 years for deep prospects
Attendees, prog non-completers, related degs,
lesser awards (certs & dips, cont’ ed)
Transfer students (summer, spcl classes)
18 mo HOT prospects (inquiries, apps, dual
enrollment)
3 year deep prospects (long shots – but
good for NEW info/progs)
29. Clean your lists
• Email double-entry
• Remove bounces to improve rates
• Import info, use custom fields
30.
31. Right time
• Timely for events & info
• Time of day – 8am? 8pm? Mon? Sun?
• Enroll Comm planner
– Keeps us on track, self accountable
– Helps ID choke points (too many msgs)
32. Some messages are great
• Scholarship app season
• Bookstore open
• Get help & resources (Trio, road trip/brain
hurt)
• Tuition/de-reg deadlines
• Registration open
33.
34. Landing pages
• You got me to click, now what?
• More info = MORE info, solve their
problem, reward their behavior
51. Good to know
• Email HS counselors & teachers! (they
read your stuff)
• Action above the scroll line
• From person@ instead of enroll@...
• Ditch the pencil & paper! Let them do stuff
online – apply, register, buy, etc
• Keep app forms simple – prolly using
phone to register!
Notas del editor
Jeff Ebbing’s Spamalot: The Quest for the Holy Grail of Email Marketing.
Yes, I totally ripped off these twits and expect I’ll be sacked for such blatant copyright infringement. And I hate llamas. Ni!