SlideShare una empresa de Scribd logo
1 de 52
Hello
Spamalot secret message
• It’s all here – just know where to look
Brother Maynard’s Book of
Armaments
Print materials
Paid media
Social
Website
Visits & events
Typical campaign
3 emails
1 postcard
Onsite poster
Web carousel, landing page
Facebook (posts, event, paid?)
(current students: txt msgs)
Paid media
Events: see you soon email
Email is not dead yet
Email prefs
What makes a good email?
Answer me these questions three
Is it the right message?
Is it the right person?
Is it the right time?
Intermission
5 thing, 3 sir.. 3 things.
• Right message
• Right person
• Right time
Right message
• Why am I getting this?
• How will this improve my lot in life?
• TL;DR
Subject line
• Size matters
• 30-40 chars viewable on mobile
• 6-10 words, 4-7 best
• Pre-header 11-18 words
• 51% open on mobile
Body
• Big pix, short text
• Link above the scroll
• Brandable
• STRONG CTA!
Right person
High school –
Students
Counselors
CTE teachers
Current –
Personal & scc emails
Instructors
Deep prospects, adults, parents
ALL – enrollment svcs staff
Right person
Go back 3 years for deep prospects
Attendees, prog non-completers, related degs,
lesser awards (certs & dips, cont’ ed)
Transfer students (summer, spcl classes)
18 mo HOT prospects (inquiries, apps, dual
enrollment)
3 year deep prospects (long shots – but
good for NEW info/progs)
Clean your lists
• Email double-entry
• Remove bounces to improve rates
• Import info, use custom fields
Right time
• Timely for events & info
• Time of day – 8am? 8pm? Mon? Sun?
• Enroll Comm planner
– Keeps us on track, self accountable
– Helps ID choke points (too many msgs)
Some messages are great
• Scholarship app season
• Bookstore open
• Get help & resources (Trio, road trip/brain
hurt)
• Tuition/de-reg deadlines
• Registration open
Landing pages
• You got me to click, now what?
• More info = MORE info, solve their
problem, reward their behavior
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
There was much rejoicing
Good to know
• Email HS counselors & teachers! (they
read your stuff)
• Action above the scroll line
• From person@ instead of enroll@...
• Ditch the pencil & paper! Let them do stuff
online – apply, register, buy, etc
• Keep app forms simple – prolly using
phone to register!
Spamalot: The Quest for the Holy Grail of Email Marketing

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Spamalot: The Quest for the Holy Grail of Email Marketing

  • 2. Spamalot secret message • It’s all here – just know where to look
  • 3. Brother Maynard’s Book of Armaments Print materials Paid media Social Website Visits & events
  • 4. Typical campaign 3 emails 1 postcard Onsite poster Web carousel, landing page Facebook (posts, event, paid?) (current students: txt msgs) Paid media Events: see you soon email
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10. Email is not dead yet
  • 12. What makes a good email?
  • 13. Answer me these questions three Is it the right message? Is it the right person? Is it the right time?
  • 15. 5 thing, 3 sir.. 3 things. • Right message • Right person • Right time
  • 16. Right message • Why am I getting this? • How will this improve my lot in life? • TL;DR
  • 17. Subject line • Size matters • 30-40 chars viewable on mobile • 6-10 words, 4-7 best • Pre-header 11-18 words • 51% open on mobile
  • 18. Body • Big pix, short text • Link above the scroll • Brandable • STRONG CTA!
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27. Right person High school – Students Counselors CTE teachers Current – Personal & scc emails Instructors Deep prospects, adults, parents ALL – enrollment svcs staff
  • 28. Right person Go back 3 years for deep prospects Attendees, prog non-completers, related degs, lesser awards (certs & dips, cont’ ed) Transfer students (summer, spcl classes) 18 mo HOT prospects (inquiries, apps, dual enrollment) 3 year deep prospects (long shots – but good for NEW info/progs)
  • 29. Clean your lists • Email double-entry • Remove bounces to improve rates • Import info, use custom fields
  • 30.
  • 31. Right time • Timely for events & info • Time of day – 8am? 8pm? Mon? Sun? • Enroll Comm planner – Keeps us on track, self accountable – Helps ID choke points (too many msgs)
  • 32. Some messages are great • Scholarship app season • Bookstore open • Get help & resources (Trio, road trip/brain hurt) • Tuition/de-reg deadlines • Registration open
  • 33.
  • 34. Landing pages • You got me to click, now what? • More info = MORE info, solve their problem, reward their behavior
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 44.
  • 45.
  • 46.
  • 47.
  • 48.
  • 49.
  • 50. There was much rejoicing
  • 51. Good to know • Email HS counselors & teachers! (they read your stuff) • Action above the scroll line • From person@ instead of enroll@... • Ditch the pencil & paper! Let them do stuff online – apply, register, buy, etc • Keep app forms simple – prolly using phone to register!

Notas del editor

  1. Jeff Ebbing’s Spamalot: The Quest for the Holy Grail of Email Marketing. Yes, I totally ripped off these twits and expect I’ll be sacked for such blatant copyright infringement. And I hate llamas. Ni!