1. Australian Business Culture (ABC)
suresh.sood@uts.edu.au
linkedin.com/in/sureshsood
Download: http://www.slideshare.net/ssood/australian-business-culture
July 2014

2. Areas of Discussion
1. Indigenous Australians
2. Public holidays in 2014
3. Australians according to Google and What do Chinese think about Australia ? (social media)
4. History since James Cook, Aussie icons and Aussie innovations
1. Australians as city dwellers, Australia outback, beaches and surfing
2. Politics
1. Australian slang
1. Sport, Beer, Wine and Food
2. Australian Business – social conventions, introductions, negotiating , entertaining, dining and game play
3. Multiculturalism
4. The Next wave and Lucky Country

4. First Australian Instagram and Twitter Studies Conducted
www.datafication.com.au

5. Culture
”…complex system of concepts, values, norms,
beliefs and practices that are shared, created
and contested by people who make up a cultural
group and are passed on from generation to
generation. Cultural systems include variable
ways of seeing, interpreting and understanding
the world. They are constructed and transmitted
by members of the group through the processes
of socialisation and representation.”
Australian Curriculum, Assessment and Reporting Authority (ACARA)
2011, Draft Shape of the Australian Curriculum: Languages, Sydney

6. Public Holidays in 2014

7. Young Australian of the Year 2014
Jacqueline Freney OAM - Paralympic champion
Being born (1992) with cerebral palsy has not stopped Jacqueline Freney
from achieving greatness in the sporting arena. Following in the footsteps
of her swimming family, Jacqueline set herself the goal to become a
competitive swimmer. In 2012, Jacqueline won a remarkable eight gold
medals at the London 2012 Paralympic Games, becoming Australia’s most
successful Paralympian at a single Games. Two of Jacqueline’s
performances were under world record time. She won a gold medal for
every event in which she competed and her gold medal haul was greater
than any other competitor from any country. Her success earned her the
crown of Australia’s 2012 Paralympian of the Year. Jacqueline’s indomitable
spirit is not confined to the swimming pool. She is actively involved in the
wider community, working with Swimming Australia as a motivational
speaker to help other people with disabilities reach their potential.
Jacqueline is an inspirational role model and positive proof that, with hard
work and determination, anything is possible.
Source: http://www.australianoftheyear.org.au/

8. Australian of the Year 2014
Adam Goodes - AFL player and community leader
An Adnyamathanha man, Adam Goodes is a champion Australian
Rules football player with the Sydney Swans. Adam holds an elite
place in AFL history, winning two Brownlow Medals and two
premierships. He is a four-time All-Australian, member of the
Indigenous Team of the Century, and has represented Australia in
the International Rules Series. Adam is proud of his Indigenous
heritage, and is actively involved with several Indigenous sport and
community programs. He has spent time working with troubled
youth, including those in youth detention centres. Together with his
cousin and former teammate Michael O’Loughlin, Adam established
the Go Foundation which empowers the next generation of
Indigenous role models in all walks of life. Adam co-chairs the
foundation, focused on promoting education, employment and
healthy lifestyles. Adam is a great role model and advocate for the
fight against racism both on and off the field and is admired by a
great many people around the nation.
Source: http://www.australianoftheyear.org.au/

9. According to Google "Australians are known for *"
Source : http://blogoscoped.com/prejudice

11. Your English Social Network Cheat Sheet

12. Ideas concerning Australia may be different between Chinese
people in Australia and Chinese citizen. (date: 1st May 2014)
Chinese
social networks
Australian
social networks
• Sina weibo (132,555,895)
• QQ weibo (3,721,300)
• Taisha BBS (1,228,967)
In total: 137,506,162
• Tigtag (21,755,909)
• Oursteps (14,568,879)
• Yeeyi（6,635,153）
• FreeOZ (4,718,210)
In total: 47,678,151
The following number is the Australia-related posts found in each site.

15. China in Comparison with Australia (Hofstede)
Source: http://geert-hofstede.com/

16. Indigenous Australians
• Aboriginal and Torres Strait
islanders
• Aborigines – “first” Australians,
world’s oldest civilisation
(70,000 years ago)
• 2.5% (about 575,000) of total
Australian population
• “Stolen Generation”
• Dreamtime stories about the
creation of the land and people and
animals.
• Rich and diverse cultures, 250
distinct languages

17. Protocols: Acknowledgement of Traditional Owners
and Welcome to Country
Understanding the difference between a Welcome to Country and an Acknowledgement of the Traditional Owners
Welcoming to Country and Acknowledging of the Traditional Owners are elements of Aboriginal cutural which are ancient in origin.
These practices are also increasingly becoming part of Australian culture. However there is often some confusion regarding which is
which and who can be asked to give it.
A Welcome to Country is a formal welcome onto Aboriginal land given by an Elder or person of that land. That is, someone who is a
Traditional Owner of that place. As Traditional Owners it is they only who can welcome onto their Country. A Welcome to Country is not
always needed and in many cases an Acknowledgment of the Traditional Owners is sufficiently respectful.
An Acknowledgement of the Traditional Owners is a statement of recognition of the Traditional Owners of the land. That is, an
acknowledgment of the Aboriginal community who historically have occupied and continue to be the cultural custodians and holders of
knowledge for an area. An Acknowledgement of Country can be given by any person, Indigenous or not. As mentioned, an
Acknowledgment of the Traditional Owners is usually a sufficient act of respect.
Recommended wording for an Acknowledgment of the Traditional Owners at UTS events
Giving an Acknowledgment of the Traditional Owners is an act of courtesy on the part of the speaker. Therefore it should be said in a
respectful and sincere manner. It should also be given very early in the formal proceedings. Jumbunna Indigenous House of Learning,
UTS suggests the following form of words for UTS staff and students:
'Before we begin the proceedings and behalf of all those present, I would like to acknowledge and pay
respect to the Traditional Owners of the land on which we meet; the Gadigal and Guring-gai people of the
Eora Nation. It is upon their ancestral lands that UTS stands. Similarly, I would also like to pay respect to
the Elders both past and present, acknowledging them as the traditional custodians of knowledge for this
place.'
http://www.jumbunna.uts.edu.au/about/protocols.html

18. • Captain James Cook on
the Endeavour sailed into
Botany Bay, 29th April
1770 and claimed NSW.
• Mapped and
circumnavigated Australia
British Claim
Captain James Cook, 1770

19. First Settlement, 1788
The First Fleet
26th Jan 1788
in Sydney Cove
• 1500 men, women and
chlldren in 11 ships
• Convicts and free settlers
• Led by Captain Arthur Phillip
• First landed in Botany Bay,
but lack of water and
resources forced the fleet to
look for another cove.
• Sydney Cove – named after
the then British Home
Secretary, Lord Sydney

20. The Gold Rush, from 1851
Early Explorers and Settlement (1800s)
• Edward Hargraves, a British opportunist and an
unsuccessful gold prospector in California discovered
the first gold field in Bathurst, NSW in 1851 – a defining
moment for Australia
• A “gold frenzy” followed in all other states
• By 1852 370,000 immigrants arrived from different
countries. By 1872, Australia’s population grew to 1.7M.
• Active railway and road infrastructure during this period.

21. Early Explorers and Settlement (1800s)
By 1861, Chinese immigrants made up 3.3% (mostly males, only 11
women) of population, but many returned to China

22. • Western Australia was the last of the states to have convicts.
The last convict ship to Western Australia, the Hougoumont,
left Britain in 1867 and arrived in Western Australia on 10
January 1868. Transportation of convicts to Australia ceased
after this.
• Estimated 2M Britons and 4M Australians have convict
ancestors
Last Convict Ship, 1868
Early Explorers and Settlement (1800s)

23. • Hero or Villain? – “such is life”
• Notorious bushranger carried
out a series of successful bank
robberies and outwitted the
Victorian Police
• Became a hero in the eyes of
the oppressed and Irish until
he was gunned down and
captured in a police shoot-out
at Glenrowan
Aussie Icon – Ned Kelly 1880

24. Gallipoli, 1915
• Anzac’s were loaded from ships just short of Gallipoli
early on April 25 1915
• They scrambled ashore an sustained the Gallipoli
campaign for 8 months
• The soldiers displayed bravery and skill under great
adversity
• Casualties 8709 Australian dead and New Zealand
2701.
• Campaign was a disaster but defined Australia as a
nation.

25. … lest we forget …
25th April – ANZAC Day
Australian New Zealand Army Corp
National Remembrance Day
In memory of the fall of Gallipoli, 1915
ANZAC Day

26. 1920 - QANTAS, The Flying Kangaroo
Queensland and Northern Territory Aerial
Services
1923 - Vegemite
22 millions jars per
year
Aussie Icons

27. Aussie Icon
Harbour Bridge, 1932
• Construction began in 1923
that kept many Australians
employed during the
Depression
• Opened in 1932
• “The Coathanger” – world’s
largest steel arch (not the
longest) 134m from top of
the arch to harbour
• Ave daily traffic – 11,000
cars (1932); 160,000 (today)
• Bridge Climb – opened in
1998

28. Aussie Icon
Sydney
Opera House
Grand Opening 1973
Sydney Opera House
Samsung Galaxy
Launch 2013

29. Australian Inventions
 Notepads (1902)
 Aspirin (1915)
 Pacemaker (1926)
 Penicillin (1940)
 Hills Hoist clothesline (1946)
 Plastic disposable syringe (1949)
 Wine cask (1965)
 Bionic ear (1978)
 Dual-flush toilet flush (1980)
 Anti-counterfeiting technology for banknotes (1992)
 Long-wearing contact lenses (1999)

30. Aussie Innovation – 1928
The Flying Doctor
Service
Rev John Flynn
Aerial Medical
Service
To the Outback
Whitehistorytoday.com

31. Aussie Innovation - 1961
The Blackbox
Recorder
David Warren
The first ultrasound
scanner
George Kossoff and
David Robinson

32. Aussie Innovation - 1992
WiFi technology
In1992 John O' Sullivan and the
CSIRO developed WLAN
technology and was “officially”
recognised after winning a US
litigation against companies who
used technology without license
Australian based Danish
brothers, Lars and Jens
Rasmussen cofounded
Australian start up, Where
2 Technologies in 2003 and
sold to Google in 2004
which becames the Google
maps platform

33. Square
Kilometer Array
(SKA)
The data collected by SKA in a single day take nearly two million years to playback on an MP3 player The
SKA central computer has processing power of about one hundred million PCs.
The SKA will use enough optical fiber linking up all the radio telescopes to wrap twice around the Earth.
The dishes of the SKA when fully operational will produce 10 times the global internet traffic as of 2013.
The aperture arrays in the SKA could produce more than 100 times the global internet traffic as of 2013.
The SKA will generate enough raw data to fill 15 million 64 GB MP3 players every day.
The SKA supercomputer will perform 1018 operations per second - equivalent to the number of stars in
three million Milky Way galaxies - in order to process all the data that the SKA will produce.
The SKA will be so sensitive that it will be able to detect an airport radar on a planet 50 light years away.
The SKA will contain thousands of antennas with a combined collecting area of about one square kilometer
(that's 1,000,000 square meters).
Previous mapping of Centaurus A galaxy took a team 12,000 hours of observations and several years. SKA
ETA 5 minutes !
To the scientists involved, however, the SKA is no testbed, it’s a transformative
instrument which, according to Luijten, will lead to “fundamental discoveries of how life
and planets and matter all came into existence. As a scientist, this is a once in a lifetime
opportunity.”
Sources: http://bit.ly/amazin-facts & http://bit.ly/astro-ska
Galileo

34. Australians – who are we?
• 23 million, April 2013
• 2.5% are Aboriginal and the rest are migrants and
descendants of migrants from about 200 countries since the
first European settlement in 1778
• Growing (1.7% as of 2012), but
• Ageing (81.2 years, compared to world of 70 years)
• One in 4 were born in another country
• 25% are Catholics, then Anglican at 18%, and other
Christian at 19% (21% have no religion)
• About 18% (4M) speak a language other than English
World News Australia, SBS, Helen Davidson

35. Australia’s population and major urban areas are much more
sparsely dispersed than either the US or UK
Population 20.4 m 301 m 60.8 m
Population Density 2.7 people / km2 33.3 people / km2 254 people / km2
Australia United States United Kingdom
Source: CIA fact book, CIESIN (Columbia University), ABS, UN
Persons per km2
• Australia is a large country with a small
population and low density
• Majority of population lives either in large
cities or small population areas
• Urban areas are sparsely dispersed, but
predominantly near the coast
• The US has a large population and much greater
population density than Australia
• US population is also distributed among very
large cities or small population areas
• Urban areas are much less dispersed than in
Australia, esp. on the Eastern seaboard
• The UK has a large population living in a
very small land area
• Only 2 large cities; majority of population
lives in regional cities
• Result has been very high density and
concentration of urban areas

36. Australians Are City Dwellers
One of the most “urbanised” countries in the world
89% live in the cities
CAPITAL CITY % OF TOTAL POPULATION
SYDNEY 4.6M (20%)
MELBOURNE 4.2M (18%)
BRISBANE 2.2M (10%)
PERTH 1.9M (8%)
ADELAIDE 1.3M (6%)
CANBERRA 0.4M (2%)
HOBART 0.2M (1%)
DARWIN 0.1M (0.4%)
OTHER CITIES

37. Mercer Cost of Living Survey 2014
Sydney drops from 9 (2013) to 26 in 2014
Melbourne drops from 16 to 33
Brisbane and Canberra fall outside top 50
Adelaide (59) has also fallen twenty five spots
Shanghai is 10
Beijing is 11
The drop in rankings mean Australia becomes more attractive for global talent because
expat’s dollars will go further, it does not mean that Australian cities have become
cheaper for Australians
The survey covers 211 cities across five continents and measures the comparative cost
of over 200 items in each location, including housing, transportation, food, clothing,
household goods, and entertainment.

38. Some Australian Rules for Speaking ?
Australiians often abbreviate words and then add an ‘o’ or
‘ie’ on the end
‘bring your cossie to the barbie this arvo’
Reverse nicknames
 calling people with red hair ‘bluey’
 saying ‘snowy’ to someone with dark hair,
 tagging ‘lofty’ to someone who is small in stature

39. Australia and Freedom
"You feel free in Australia. There is
great relief in the atmosphere - a
relief from tension, from pressure, an
absence of control of will or form. The
skies open above you and the areas
open around you"
D.H Lawrence (English author)

40. Australia – Down Under
SMH, M Maiden June 2012
Australia – Australis Latin for “Southern”
Smallest and
flattest continent
And the
Largest Island in
the world

41. Australia is big !
• Almost same size
as the USA, excl.
Alaska
• 2 x size of India
• 32 x size of UK
http://www.anbg.gov.au/maps/aust-usa-map.jpg

42. Different Regions & Relationship to Australia
ANZ – Australia and New Zealand
AUSTRALASIA – Australia, New Zealand, New Guinea, New
Caledonia
OCEANIA – Australia, New Zealand, Papua New Guinea, Fiji,
Palau, Samoa, Solomon Islands, Tonga, etc
APAC – East Asia + Southeast Asia + Oceania

43. Australia – States and Territories
States Capital
NSW SYDNEY
VIC MELBOURNE
QLD BRISBANE
WA PERTH
SA ADELAIDE
TAS HOBART
Territories Capital
ACT CANBERRA
NT DARWIN

44. Where is the Outback?
Outback
out of the back of
“Bourke” town;
somewhere inland;
a long way from the sea
Not the bush!
•Central Australia
•Desert, dry, red dirt
Traveloutbackaustralia.com.au

45. Aussie Icons in the Outback
World Heritage in Central Australia
(formerly Ayers Rock)

46. Australian Sunshine
Australia.ed.au
• Bikini in Dec; Winter coats in June
• Mainly temperate
• Warm and Humid (tropical) – Qld/NT/Northern WA
• Snows only in Thredbo/Kosciusko and Victorian Alps

47. Aussie Icons – Our Beaches
11,000+ beaches
30,000km (18,000 miles) of Australian
coastline

48. Sun, surf and beaches
bondi, cronulla,
manly, harbord,
garie beach,
newport, torquay,
gold coast, noosa,
crescent heads,
byron bay, seal
rocks, margaret
river,

49. Aussie Icons - Surfing brands
Layne Beachley, from Manly
(Sydney), first woman to
win 7 world championships Mark Richards,
Most Influential Surfer
1963 to 2013

50. Aussie Icons – Reefs
World Heritage Wonders in the Pacific and Indian Oceans
Great
Barrier
Reef
Sydney
Map, Kutztown University

51. Australian Politics – the best of both worlds
The Queen
Executive Council
Parliament Heads
of Public Service
Departments
Ministers
Cabinet
Governor
General
Government
Departments
House of
Representatives
(148 electorates)
The Senate
(78 state/territory)
V
O
T
E
R
S
Head of State
Prime Minister
Head of Government
And Cabinet
Upper House
Lower House
Federal Parliament
Appointed by
Governor General
On advice of PM
Department of Foreign Affairs
and Trade

52. Politics – best of both worlds
Type of Government How Many
are there?
Make Decisions about …
Federal
System of Government
Similar to the US
1 National Matters
Defence, Immigration, Foreign
Affairs, Telecommunications,
Environment, Social Security,
Health Service
State
From the United Kingdom came responsible
government, the practice of ministers being
members of parliament and having to obtain
majority support from the lower house
6 States, 2
Territories
State Matters
Domestic law & order, schools,
hospitals, public housing, state roads
Local 565 Councils
(as of 2011)
Local Issues
Community services, Libraries, Local
Planning and development,
Recreation Facilities, Local roads
The “Washminster” system because it combines elements of the Washington
(US) and Westminster (UK) systems of government.

53. Aussie Icon – Coat of Arms
Symbol of Australia
Shield = Badge for each state
Star of the Federation
Golden Wattle – floral
emblem
Emu and Kangaroo – animal emblem
Neither animal can move backward,
only forward (progress)

54. Australian Slang (Sayings)
G'day mate: good day friend
Howzat go'wn?: how are you?
Fair Dinkum : genuine
Shelia : woman
Bloke : man
Steady on Bruce: hold on or wait up
BYO – Bring your own (restaurant or BBQ)
Source: http://uncyclopedia.wikia.com/wiki/Australians

55. Australian Slang (Sayings)
Like a stunned mullet : dazed and confused
Bogan: a very simple unsophisticated person
Pay out : make fun
Ratbag : not a very nice person
Pokies : poker machine
Ta : thank you
Dunny/Loo : toilet
Buskwalking: hiking
Chokkers: completely full (“like a boot”)

56. Australian Slang (Sayings)
Chrissie : Christmas
He’s flat out like a lizard drinking!:very busy
Grasshopper or Grassie : Toursit
It’s your shout,mate :Your turn to pay for drinks
Pommy : Someone form the UK (convicts used to have initials
“P.O.M.E on their clothing [Prisoner of Mother England])
Ripper, as in “Bloody ripper, mate!” Someone or something really good
.

57. Sport - "Who do you barrack for?"
• Rugby and Cricket
• National Rugby League NSW/QLD
• Footy – a favorite Melbourne game
• Australian Rules Football
http://www.beijingbombers.com/
Sir Donald
George Bradman
-
The “Don”
the greatest
cricketer
of all time
Melbourne Cup
http://rolexsydneyhobart.com/

58. Beer, Food & Wines
Australia's "national dish"
Meat pie
&
mushy peas
Burger with the “lot"
The lot =
Bacon, beetroot, fried
egg, pineapple, lettuce,
tomato, "tomato sauce"
(ketchup) and cheese
Desserts
Pavlova Lamington

59. Wine Regions of Australia
http://cleanskins.com/index.php/regions.html

60. Australian Business
• Casual or formal dress ?
• Work hours Mon-Fri 9:00 am to ~5:00 pm
• Small talk before hand
• Hand shake at beginning and end
• Exchange email addresses, LinkedIn or business cards (often no
formality)
• Gift giving is not normal
• Invitations to BBQ after hours on occasions (bring food and wine)
Source: http://www.justlanded.com/english/Australia/Australia-Guide/Business/Business-etiquette

61. Introductions
First names are widely and quickly used in
Australia.
However, it is wise to wait until invited to do so.
Many visitors have found themselves surprised
by the speed with which Australians adopt the
first name as a way of addressing their
visitors.
This should not be mistaken as a sign of real friendship -- it only
indicates Aussie friendly informality.
Australians are generally quite informal.
Don’t be too stiff or overly tactful.

62. Introductions-2
People shake hands upon introduction as well as
at the beginning and end of meetings.
The handshake should be firm and friendly.
When addressing business colleagues, even
senior managers, the business title is generally
not used.
Australia has its share of British titles and honors.
Holders of such titles in Australia may or may not use them.
In case of doubt, the general term “Sir” may be used to address
anyone with respect.

63. Introductions-3
Aussies greet each other with “Hello” or an informal
“G’day,” but they tire of hearing tourists overuse the
latter.
 It is appropriate to present a business card at an
introduction.
 Don’t be surprised if you do not get one in return, since
many Australians do not have them.

64. Social Conventions-1
Australians are direct, like people from the U.S.
There are many unique words and phrases in
Australian English.
Introductory conversation unrelated to business
should be short.
The spectacular Australian architecture, local
cultural events, and leisure and outdoor activities
are useful conversation topics.
Avoid making comparisons between U.S. and
Australia.

65. Social Conventions-2
Don’t give unsolicited advice and avoid “putting on airs.”
Australians demonstrate their disdain of class by sitting up
front with their drivers, both in taxis and limousines.
Aussies are suspicious of pretension and status-conscious
behavior.
It is very difficult to impress an Aussie.
Men are fairly quick to call another man “mate” if they take
a liking to him.

66. Key Negotiating Pointers
Be punctual.
Australians are easy-going, but they are sticklers about time.
Be informal, but courteous.
Americans tend to feel very comfortable dealing with Australians,
who regard formality as insincere and artificial.
Efforts to impress usually are hurtful.
Don’t be afraid to use humor.

67. Key Negotiating Pointers
Make presentations detailed and factual.
Be prepared to respond evenly to pointed questions.
Negotiations move quickly.
Make brief introductory remarks and then get down to
business.
Keep your administrative requirements to a minimum.
Australians do not like being told what to do.
Operate with few rigid lines of authority.

68. Key Negotiating Pointers
Stress the practical over the conceptual.
Australian negotiators are pragmatic and profit oriented.
Make the opening offer fairly close to your desired final
position.
Leave yourself some room for movement.
Australians do not tend to be “blue-sky”bargainers
(haggling for long periods from very high initial offers).

69. Key Negotiating Pointers
Expect Australian negotiators to remind you of the
competition and to keep pressure on to make
concessions.
Patience is another often-used Australian tactic, as
they hope to wait it out for you to concede.
Australians tend to make concessions in
descending pattern. Generous at first, then
tapering off.
Contracts are written, specific, and firm.

70. Business Practices-1
Australians are motivated to work hard by affliction and
quality of life.
Stark contrast to other countries, where status and money
are viewed as key incentives.
Punctuality is highly regarded.
Appointments are necessary, preferably one month in
advance.
Business cards are routinely used.

71. Business Practices-2
Business is often conducted while having drinks.
Buy only when it is your turn, as it is considered
rude to buy out of order.
Melbournians are slightly lmore conservative than fellow
Australians.
Meeting protocol: get down to business quickly.
Presentation should be complete, while not
concealing problems areas.
Communicate directly and respond to their
directness with confidence and good humor.

72. Business Practices-3
Due to great distances, it is important to have
representation within Australia.
There is an Australian version of the “Old Boy”network among
senior industrial executives
It helps to have connections.
Vast majority speak only English. Australians are, first and
foremost, pragmatic.
Time has value and they will not waste it.
Delays are viewed as inefficient.

73. Business Practices-4
Decision-making still tends to be concentrated at top
echelon of companies.
Informality reigns in matters of etiquette.
People are seated in random fashion, generally with no
special seat of honor.
Seniors in company status may receive certain gestures of
respect, but such a show is a formality only.
Australians do not practice deference -- their overall sense
of equality is well-ingrained.

74. Business Entertaining-1
Business lunches are a popular and acceptable
way of both initiating and doing business.
However, business and pleasure do not mix in
Australia.
Do not use social occasions, besides lunches, as
opportunities to talk business.
Once a social relationship has been established, a
businessperson may invite his/her contact to
lunch.

75. Business Entertaining-2
Dinner is usually about 6 pm.
Come 30 minutes early or be on-time, but never be late.
Guests sometimes bring flowers or wine -- not gifts.
A “thank-you” upon leaving is all that is expected.
More formal evening entertaining is in order when the
visitor is dealing with upper managerial levels or once a
business relationship has been established.

76. Business Entertaining-3
Formal occasions, especially if the Australians
host
them, are likely to take place in a club.
Clubs are often formed around athletic events, but
may also be professional.
The business visitor should not propose
entertainment over the weekend.
Australians treasure their free time.

77. Business Entertaining-4
Invitations to a home are not common and
must be considered special.
Since this kind of entertaining could be formal
or very informal, it is best to ask the host
about appropriate dress.
Often such visits will center around a casual
outdoor barbecue and will include all family
members.
A modest gift for their home would be unexpected but appreciated.
Otherwise, the practice of giving gifts is unwelcome and might even be
considered taboo.

78. Dining with Australians-1
The main meal is eaten in the evening.
It may be called dinner or tea.
Table manners are European, but viewed with informality
and flexibility.
While it is considered proper to use the fork with the left
hand, other styles are tolerated.
When eating soup, do so by moving the spoon away from
you, not toward you.

79. Dining with Australians-2
Salads are generally served with the main
course.
Indicate that you have finished by laying
your knife and fork parallel on your plate.
At a restaurant, use a simple hand gesture
to get the waiter’s attention.
Beer is the most popular national drink.

80. Australian Game Plan
Australians do not suffer from inferiority complex among nations, but they
do demand respect and recognition.
Proud of their country.
Do not want to be thought of as a little America.
Any display of superiority will turn them away.
Strongest values are egalitarianism and
antiauthoritarianism.
Treat them as equals.
Likewise, do not defer to them.

81. Australian Game Plan
Accept their informality and do not be too formal around
them.
Do not be offended if they use your first name.
Do not assume it means friendship…it is a way to disarm
and equalize opponents.
They do not like inflated prices.
Bargaining as an art is a waste of time.
However, they are competitive and want the best deal.
Be ready to give up something (if needed).

82. Portrait of an Australian Businessperson-1
What does she believe is a person’s responsibility?
Personal satisfaction and enjoyment of life; independence.
What does she expect of others?
Equal treatment.
How does he interact with others?
Open and friendly. Very informal. First names are used
almost immediately.

83. Humor and Business
http://www.roninmarketeer.com/2014/06/25/thats-not-funny/
1. There is no formula for funny.
2. Like chess, there are some proven openings, but you have to do the hard
work of filling in the details and there’s no guarantee you’ll get it right (in fact
you won’t most of the time as you start). And get this – comedy case studies
are useless, once the joke is out copycats are viewed with disdain.
3. At the heart of comedy is the irony of us being woefully unable to deal with
everyday life. For more on this, Steve Kaplan’s “The Hidden Tools of
Comedy” is worth reading.
4. Brute force does work. As a young person I thought Johnny Carson was just
an amazingly funny guy, then I learned there are teams of people that drive
the late night shows. I don’t know why this was so surprising to me, I was
also amazed to hear about the same thing about This American Life, only
about half of the segments that get made make it to the airwaves.
5. Committees never work, it may be funny, but not funny enough to go viral.
This is the bane of corporate humor. Pretty good for 10 people is not even
in the same country, never mind neighborhood of awesome to 1. Even great
to 4 people will probably be ignored.

84. Humor and Business
http://www.roninmarketeer.com/2014/06/25/thats-not-funny/
6. Humor never works when there is power disparity – making jokes when
you are laying someone off is a bad idea. If you are the big boss you may
be in for a rude awakening when you tell the same jokes and stories to
people not on your payroll.
7. Humor runs the risk of being offensive. As mentioned earlier, a lot of
humor is about our inability to deal with life. That’s why there are a lot of
victims in comedy and that doesn’t always mesh with political correctness
or the PR position of your brand.
8. Much of business is improvisation. I thought there would be a lot of
material here. There are a bunch of books on improvisational comedy.
99% of it boils down to working well with your partners and some generally
agreed to frameworks (again back to the chess openings). The other
theme here that keeps showing up is: do a ton of writing.
9. “Be funny” is like saying, “be charming, be empathic, be service oriented,
be a great product designer”. Good advice at first listen, until you realize
that there aren’t any detailed instructions besides “Listen well, and act
appropriately”.
10. To do one great video, create 10 maybe you’ll be lucky and get one hit.
Doing projects one at a time guarantees failure.

85. Hou Leong was born in Shanghai and resided in Macau before
moving to Australia.
Chinese-born, and now Canberra-based, artist Hou Leong focuses
in his work, on the idea of cultural appropriation and perceptions of
identity and tradition. He raises questions of identity, for example, by
combining and contrasting familiar Australian and Chinese
photographic images - both of people and of landscapes - in
confronting and amusing ways.
In his painting, he fuses Western tradition and Asian styles, such as
in a recent series based on Leonardo da Vinci’s famous “Mona
Lisa”.
As Melissa Chiu writes in the catalogue for the 1997 touring
exhibition “Paradox”, Hou Leong “...juxtaposes different cultural
imagery, daring us to question his images and in turn question our
own assumptions and expectations.”
HOU LEONG
Playing with representations of Australian icons

86. An Australian (Wood chopper)”
digital photograph, 1994.
In this series, Hou Leong replaces
key figures within well-known
Australian images with an image
of himself, creating stark cultural
contrasts and demonstrating “an
intention to disrupt deeply-held
cultural assumptions.”
(from the catalogue for the touring
exhibition “Paradox” by Melissa
Chiu, 1997).

87. “An Australian (Outback Pub)”
digital photograph,1994.
What does it mean to be “an
Australian”?
This is the question Hou Leong poses
in this series, where he places
himself into familiar images, which
contain “an essentialised idea of
Australian-ness personified by
Anglo-Celtic tradition”.
(from the catalogue for the touring
exhibition “Paradox” by Melissa
Chiu, 1997).

88. “An Australian (With the Flag)”
digital photograph, Hou Leong, 1994.
In this series, Hou Leong questions
what it means to be an Australian.
“The exclusion of other cultures
within the myth of Australian
identity is inverted by the inclusion
of Leong himself in each image.”
(from the catalogue for the touring
exhibition “Paradox” by Melissa
Chiu, 1997).

89. “An Australian (Crocodile Dundee)”
digital photograph,1994.
Is the character Mick Dundee from
“Crocodile Dundee”, as
quintessentially Australian as the
film’s makers might like to think?
This seems to be the question Hou
Leong poses - and answers, in his
own original way - in this work
from the series “An Australian”.

90. “An Australian (Ampol)”
digital photograph,1994.
Placing himself into this familiar
Australian advertisement, Hou
Leong, as he does throughout this
series, prods us into questioning
what the term “as Australian as...”
should really mean in today’s
multicultural Australia.

91. “An Australian (Surfers)
digital photograph,1994.
By placing himself into a photograph
depicting one of the “typical”
pastimes of Australians, Hou
Leong raises questions about the
blond, blue-eyed image often
associated with the sport of
surfing and indeed all too often,
with Australian identity generally.

92. “Shells on Li River”
digital photograph,1995.
In this work, Hou Leong places the
Sydney Opera House on China’s
Li River, surrounded by
spectacular mountain ranges.
It’s part of his landscape series,
which draws “attention to the
symbolic and cultural value that
landscape holds in the definition of
a sense of place”.
(from the catalogue for the touring
exhibition “Paradox” by Melissa
Chiu, 1997).

93. Australia’s Current, Next and Future Wave of Growth 2013-
33
Source: www.buildingtheluckycountry.com.au

94. Positioning for Prosperity? Catching the next wave
Deloitte October 2013
Agribusiness: Global population growth of 60 million per year will increase food
demand, with Asia’s growing middle classes set to boost their protein
intake.
Gas: Rapid growth in emerging economies has polluted the air in the major
cities to our north. That will underwrite demand for gas, a cleaner and
greener alternative.
Tourism: This sector is set to double in size in the next 20 years, with Asia’s
expanding middle classes fuelling the growth.
International education: Foreign students are already our fourth biggest export
earner; with India and China likely to drive great growth in demand in the
sector.
Wealth management: Three billion people in Asia will join the middle class by
2030 and by 2050 the region will account for more than half the world’s
financial assets.

95. The Lucky Country?
Let's see what you think by the end
of your visit!