ArcGIS 10.1 Upgrade Cowlitz PUD & SSP Innovations This case study describes the pitfalls to avoid and the benefits to take advantage of when upgrading an Esri & Schneider Electric GIS system from 9.x to 10.x - with integrations, customizations, etc.

1. ArcGIS 10.1 Upgrade
Cowlitz PUD & SSP Innovations
Dean Perry
Account Manager
SSP Innovations
dean.perry@sspinnovations.com
Kevin Ward
GIS Analyst
Cowlitz PUD
kward@cowlitzpud.org

2. Agenda
● Introductions
●Business Drivers
● Components
● Testing
● Training
● Production
●Questions
Schneider Electric - Division - Name – Date 2

3. Cowlitz PUD Overview
●Customers: 49,687
●Employees: 168.50
●Residential Electric Rate: 7.2¢ kWh
● Miles of Transmission line: 124.39
●Underground Primary Distribution: 1,249.68 Miles
●Overhead Primary Distribution: 628.72 Miles
●Poles:19,342
●Transformers: 20,806
●www.cowlitzpud.org
Schneider Electric - Division - Name – Date 3

4. Cowlitz PUD’s GIS Software
●ESRI
● ArcGIS
● ArcGIS Server
●Schneider
● ArcFM
● Designer
● Fiber Manager
Schneider Electric - Division - Name – Date 4

5. SSP Innovations
●GIS and WMS consulting company working in the utility industry
● United States utilities exclusively
● Includes Electric, Gas, Water, Wastewater/Sewer, Fiber
●Strong partnerships with Schneider Electric and Esri
● Certified to implement/integrate/customize entire SE & Esri GIS suite
● Work closely with sales, product and support staff from SE
●Led upgrade to 10.x at ten SE utilities nationwide
● Wide variety of sizes and customization/integration profiles
●Started talking with Tia and Kevin mid-year last year
● Received support from Rick Frymyer
Schneider Electric - Division - Name – Date 5

6. Business Drivers
Version Release Date
General
Availability Extended Support Mature Support Retired Notes
10.2 July 2013 X
10.1 June 2012 X
ArcGIS 10.1 will be moved to
Extended support on December 31,
2013
10.0 June 2010 X - June 2012
ArcGIS 10 will be retired on
December 31, 2013
9.3.1 April 2009 X - June 2012
ArcGIS 9.3.1 will be retired on
December 31, 2013
Schneider Electric - Division - Name – Date 6

7. Upgrade Scope
Old Production
●Windows 2003
●Oracle 10g
●ESRI 9.3.1 SP1
●Telvent 9.3.1 SP1
●Telvent Integration
Framework
New Production
●Windows 2008 R2
●Oracle 11g
●ESRI ArcGIS 10.1 SP1
●Schneider ArcFM 10.1
●Schneider Integration
Framework 10.1
Schneider Electric - Division - Name – Date 7

8. Cayenta Integration Workflow
● Cayenta 7.5
● Cayenta 7.6.1
Schneider Electric - Division - Name – Date 8

9. Time Frame
● Begin upgrade offsite (SSP’s office) - July 1st 2013
● Test Upgrade (Cowlitz’s office) – July 22nd to July 19th 2013
● Production Upgrade - Go Live - August 12th 2013
●Total of 30 work days (including some long days)
Schneider Electric - Division - Name – Date 9

10. Test Upgrade Week Successes
●Telvent Integration Framework (TIF)
● It works!
●7.5 & 7.6.1 Cayenta
●Testing
 9.3.1 GIS to 7.6.1 Cayenta
 10.1 GIS to 7.5 Cayenta
 10.1 GIS to 7.6.1 Cayenta
Schneider Electric - Division - Name – Date 10

11. Training
●SSP Innovations
● Power Users Course
● End Users Course
● 15 Employees Trained
●Cowlitz PUD
● Future internal GIS Training
● Development of employee skills
Schneider Electric - Division - Name – Date 11

12. Production Upgrade
●Weekend upgrade
● Thursday -> Froze production at 5:00pm
● Friday ->
●Upgraded database and initial
testing performed
● Saturday & Sunday -> Upgraded ~50
client machines
● Monday -> System upgraded and users
back online
Schneider Electric - Division - Name – Date 12

13. Cowlitz & SSP Innovations
Schneider Electric - Division - Name – Date 13

14. Lessons Learned
● Installer Lessons
● Uninstall custom components FIRST
●Database Lessons
● Privileges
● Tablespace Capacity
● OPEN_CURSOR setting
●Client Lessons
● PDF Memory setting
●Documentation Lessons
● Cowlitz Documentation of Processes
● SSP Turnover Document
Schneider Electric - Division - Name – Date 14

15. Questions?
Schneider Electric - Division - Name – Date 15