Slide

1. Process flow of e-KYC (On boarding)
At Branch level: At CAPU
level:
BSO will input
the information
e-KYC will be
referred to BM
for review and
authorization
BSO will Print
e-KYC and
upload at IMS
CAPU user will
review the KYC
If found updated,
user will mark the
flag of “e-KYC
review status” as
YES
If deficiencies
exist, user will
refer back KYC
to branch
T24 will restrict upload of SS
card, till the authorization of
KYC by BM, however,
printing of CP/AOF will not
be restricted
T24 system will produce error
message at time of change of
account status from “AOF
under review” to “Regular” if
eKYC is not reviewed by
CAPU user

2. Process flow of e-KYC (Ongoing monitoring)
At Branch level: At CAPU
level:
BSO will update the
information in KYC
BSO will Print e-
KYC and upload at
IMS
CAPU user
will review
the KYC
If found
updated, user
will authorize
the KYC
If deficiencies
exist, user will
refer back
KYC to branch