Se ha denunciado esta presentación.
Utilizamos tu perfil de LinkedIn y tus datos de actividad para personalizar los anuncios y mostrarte publicidad más relevante. Puedes cambiar tus preferencias de publicidad en cualquier momento.

Design sprint sharing of DS team

Design sprint experience sharing from DS team of Trend Micro

  • Sé el primero en comentar

Design sprint sharing of DS team

  1. 1. chenmeihua92@gmail.com UX / Design / Engineer / Business test Cloud Server Agile CAD sketches Color Visual Prototype Innovation Design [Design Sprint Taiwan ] Design Sprint Meihua Chen Business Usability Empathy User Analysis Architecture Interaction Cost Strategy UX Experience Engineering
  2. 2. chenmeihua92@gmail.com UX / Design / Engineer / Business Before we start the design sprint…
  3. 3. chenmeihua92@gmail.com UX / Design / Engineer / Business 3 I have questions for you: 1. ? 2. ? 3. ? 4. 5. talk ?
  4. 4. chenmeihua92@gmail.com UX / Design / Engineer / Business 4 I have questions for you: 1. ? 2. ? 3. ? 4. 5. talk ?
  5. 5. chenmeihua92@gmail.com UX / Design / Engineer / Business 5 questions for design sprint: 1. design sprint? 2. Design ? 3. design thinking ? 4. design thinking 5. design sprint ?
  6. 6. chenmeihua92@gmail.com UX / Design / Engineer / Business WHY? WHY? 6 WHY? WHY? WHY? 5 Whys
  7. 7. chenmeihua92@gmail.com UX / Design / Engineer / Business 7 UX Researcher UX Designer TrendMicro 2017~
  8. 8. chenmeihua92@gmail.com UX / Design / Engineer / Business 8 What UX researchers do daily? We: interview users find pain points find goals find solutions* validate solutions find problems to the solutions again.
  9. 9. chenmeihua92@gmail.com UX / Design / Engineer / Business 9 UX Process 1. interview users 2. find pain points 3. find goals 4. find solutions* 5. validate solutions Design Thinking Process
  10. 10. chenmeihua92@gmail.com UX / Design / Engineer / Business 10 Design Thinking Process Release Difficulties: q Who define the problems q Stake holder Alignment q Decide which to do first q Decide the final idea q Building prototype takes time q Finding problem after release
  11. 11. chenmeihua92@gmail.com UX / Design / Engineer / Business 11 Why Design Thinking Fail? ▶
  12. 12. chenmeihua92@gmail.com UX / Design / Engineer / Business 12 Release Design Thinking Process Design Sprint (btw, within a week)
  13. 13. chenmeihua92@gmail.com UX / Design / Engineer / Business Design Sprint 13 (btw, within a week) “A design sprint is a 5-day (or less) process that allows you to quickly design, prototype, and test business ideas.”
  14. 14. chenmeihua92@gmail.com UX / Design / Engineer / Business 14 HMW
  15. 15. chenmeihua92@gmail.com UX / Design / Engineer / Business 15 Difficulties: q Who define the problems q Stake holder Alignment q Decide which to do first q Decide the final idea q Building prototype takes time q Finding problem after release Benefit of Design Sprint: ü Define the problems ü Voting method ü Prioritize ü Validated solution/idea ü Move fast ü Minimize Risk
  16. 16. chenmeihua92@gmail.com UX / Design / Engineer / Business 16 First Design Sprint: § 2 days § Instructor lead as examples § Real product problems § Participants: dev team members (10)
  17. 17. chenmeihua92@gmail.com UX / Design / Engineer / Business 17 User Interview Journey Mapping
  18. 18. chenmeihua92@gmail.com UX / Design / Engineer / Business 18 How Might We Voting
  19. 19. chenmeihua92@gmail.com UX / Design / Engineer / Business 19 Storyboard User Testing
  20. 20. chenmeihua92@gmail.com UX / Design / Engineer / Business 20 Lesson Learn: 1. 2 days was too short. 2. Complicated problem 3. Defer questioning 4. User interview techniques 5. Decision maker is very important
  21. 21. chenmeihua92@gmail.com UX / Design / Engineer / Business 21 Second Design Sprint: § 3 days § Real client problems § Participants: dev team members (8)
  22. 22. chenmeihua92@gmail.com UX / Design / Engineer / Business 22 x100 • • • • • • ( )
  23. 23. chenmeihua92@gmail.com UX / Design / Engineer / Business 23 HMW: Define the challenges
  24. 24. chenmeihua92@gmail.com UX / Design / Engineer / Business 24 Voting heatmap to prioritize
  25. 25. chenmeihua92@gmail.com UX / Design / Engineer / Business 25 Brainstorm Design alone together
  26. 26. chenmeihua92@gmail.com UX / Design / Engineer / Business 26 UI prototypes by PowerPoint
  27. 27. chenmeihua92@gmail.com UX / Design / Engineer / Business 27 Lesson Learn: 1. Prepare as early as possible. 2. Memorize the rundown 3. Read all tips from AJ&Smart 4. Facilitator plays important role 5. Guide engineer the sketching process
  28. 28. chenmeihua92@gmail.com UX / Design / Engineer / Business 28 Small Practice: 1. How Might We 2. Crazy 8 3. User testing tips
  29. 29. chenmeihua92@gmail.com UX / Design / Engineer / Business 29
  30. 30. chenmeihua92@gmail.com UX / Design / Engineer / Business 30 User testing tips: The first rule of user research: never ask anyone what they want.— Erika Hall, Just Enough Research
  31. 31. chenmeihua92@gmail.com UX / Design / Engineer / Business 31 User testing tips: 1.Explain there’s no right or wrong 2.Start with warm-up questions 3.Ask the reason of their behavior without judge. 4.Don’t ask questions that will influence the answer. 5.Don’t try to sell your product
  32. 32. chenmeihua92@gmail.com UX / Design / Engineer / Business 32 User testing tips: 1.What are you trying to get done? Why? (Gather context) 2.How do you currently do this? (Analyze workflow) 3.What could be better about how you do this? (Find opportunities)
  33. 33. chenmeihua92@gmail.com UX / Design / Engineer / Business 33 In Summary....
  34. 34. chenmeihua92@gmail.com UX / Design / Engineer / Business 34 Just try it asap.
  35. 35. chenmeihua92@gmail.com UX / Design / Engineer / Business 35 Be open and positive.
  36. 36. chenmeihua92@gmail.com UX / Design / Engineer / Business 36 Q&A

×