Public Policy Analysis Forums hosted our second Annual Crime and Justice Statistics Forum, which provided users of crime and justice statistics an opportunity to engage with experts, share insights and discuss the future of our statistics and foster future collaboration.

1. Annual crime and justice
statistics forum 2023
slido #19926
11 May 2023

2. Liz McKeown
Director of Public Policy Analysis
Office for National Statistics
Welcome
slido #19926

3. Agenda
10:00am – 10:10am Opening address – Liz McKeown, Director of Public Policy Analysis, Office for National
Statistics
10:10am – 11:20am Panel discussion: Updates to measuring crime and justice across the UK
• Chair – Billy Gazard, Centre for Crime and Justice, Office for National Statistics
• Joe Traynor – Centre for Crime and Justice, ONS
• Mark Bell – Scottish Crime and Justice Survey, Scottish Government
• Joan Ritchie – Northern Ireland Statistics and Research Agency
• John Flatley – Crime Analysis Unit, Home Office
• Damon Wingfield – Ministry of Justice
11:20am – 11:30am Break
11:30am – 12:30pm Workshop 1 – Measuring online crimes
• Chair – Billy Billy Gazard, Centre for Crime and Justice, Office for National Statistics
• Measuring cybercrime – Professor Junger, University of Twente
• Prevalence of cybercrime in the Netherlands – Dr Elke Moons, Statistics Netherlands
• Children’s online experiences – Izzy Millward, Office for National Statistics
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4. Agenda
12:30pm – 1:00pm Break
1:00pm – 2:00pm Workshop 2 – Making crime statistics more inclusive
• Chair – Sofiya Stoyanova – Centre of Equality and Inclusion, Office for National
Statistics
• Incorporating crimes against non-household populations into crime statistics - Ula
Bankiewicz, Office for National Statistics
• Abuse in care homes – Nick Kelly, HourGlass
2:00pm – 3:00pm Workshop 3 – Journey through the criminal justice system
• Chair – Dani Evans – Centre for Crime and Justice, Office for National Statistics
• Improving data on criminal justice responses to crime – Damon Wingfield and Laura
Knowles, Ministry of Justice
• Trends in victim’s experience of the criminal justice system – Madeleine Storry, Victims’
Commissioner
3:00pm – 3:15pm Closing remarks – Pete Jones, Centre for Crime and Justice, Office for National Statistics
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5. Panel Discussion:
Updates to measuring
crime and justice across
the UK
Chair – Billy Gazard
Centre for Crime and Justice
Office for National Statistics
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6. Panel speakers
• Joe Traynor – Centre for Crime and Justice, ONS
• Mark Bell – Scottish Crime and Justice Survey, Scottish Government
• Joan Ritchie – Northern Ireland Statistics and Research Agency
• John Flatley – Crime Analysis Unit, Home Office
• Damon Wingfield – Ministry of Justice
slido #19926

7. Crime Survey for
England and Wales
(CSEW) Transformation
Joseph Traynor
Centre for Crime and Justice
Office for National Statistics
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8. CSEW Transformation
Twin Pillars of the
CSEW Transformation
programme
Multimodal
Survey
Face-to-
face/telephone/
online
Panel design
Annual wave
formation
Initial wave face-
to-face with
subsequent
waves conducted
via telephone and
following further
development -
online

9. CSEW Transformation
Enabling
Increased sample size at minimal cost.
• Major cost of any survey is associated with getting a respondent to take part.
Repeat interviewing reduces costs.
• Allows us to conduct second and subsequent interviews via the telephone
which are cheaper than face-to-face.
• Online interviews cheaper than telephone.
As wave 1 interviews will continue to be conducted face-to-face it enables us to
progress development work whilst maintaining estimates based on the current
design.
We can assess the viability and quality of wave 2 data before introducing them into
the published estimates.
Builds in long term stability. The long term viability of face-to-face interviewing is
unknown, moving to a multimodal survey at this point makes sense as push to web
surveys may become the only viable option in the future.
Many benefits such as ease of data processing, improved data quality, wider
access and appeal to some groups, enhanced respondent experience.

10. CSEW Transformation
Progress –Panel Design
Wave 2 Live in October 2022
First six months data received
• Modal effects
• Bias
• Improve agreement to recall and attrition
• Assess data quality and effects before main
estimates are produced using all waves of
data.
Progress – Multimodal Survey
Already several iterations of work:
 Re-design of the Crime Survey for England and Wales
(CSEW) Core Questions for Online collection
 Further research on Transforming the Crime Survey for
England and Wales
 ONS Discovery Report (Questionnaire Data Collection
Methodology
Continue to develop a fully multimodal survey for the main
estimates of crime, including prevalence and incident rates.

11. Scottish Crime and Justice
Survey (SCJS)
Annual Crime and Justice Statistics Forum, 11th May 2023
MARK BELL

12. Overview for 2023/24
Adults aged over 16, living in
private residences across all
of Scotland (including rental
accommodation) Asked about
experiences of
victimisation,
perception of crime
and the justice
system
Target sample of
5,000
Main survey modules
published annually,
self-completion
modules (partner
abuse, sexual
victimisation) published
every two years.

13. Key updates for 2023/24
Hybrid Data
Collection Fraud and
Computer
Misuse
Victim Form
New
Partner
Abuse
Module

14. Hybrid data collection methods, originally adopted during the pandemic, are
being maintained:
Main survey module can be completed by respondents in-person or on the
telephone
Self-Completion modules are completed in-person (using the interviewer’s
tablet) or online
Emphasis being placed on achieving in-person interviews, but respondents will
continue to be given the choice.
Data collected in this way remains comparable to previous survey years,
however, we have noticed that telephone interviews are less likely to undertake
the self-completion modules.
Hybrid data collection

15. • A new fraud and computer misuse victim form is being included in the survey.
 This is the most significant change to the survey since it began in it’s current form
in 2008.
• This will allow the SCJS to report the estimated prevalence of fraud and computer
misuse in Scotland for the first time.
• The existing ‘cyber crime’ module is being removed as these crimes will be
captured in the new victim form.
• The questionnaire content will mirror the Crime Survey for England and Wales to
allow comparisons between nations where possible.
Fraud and Computer Misuse Victim Form

16. • Following several years of work and extensive consultation with stakeholders and partner
organisations, this year will see the roll out of an entirely new Partner Abuse module within the
self-completion part of the survey. This new module is currently being cognitively tested and piloted
ahead of going into the field.
• Given the level of changes we have made to these questions, this will mean the start of a new
time-series and we will likely urge caution with making comparisons with earlier years.
• Our aim is to improve our understanding of the nature of coercive and controlling behaviour
and to improve our knowledge on the impacts of partner abuse.
• Moving away from asking respondents only about experiences of ‘physical’ or ‘psychological’
abuse and, instead, asking them about different ‘themes’ of abuse.
• We now ask respondents about their experiences of financial abuse, of being isolated,
controlled or monitored by a current or ex-partner as well as about their experiences of
physical and sexual abuse.
• We will keep users updated on when we expect to publish the first results of this work.
New Partner Abuse module

17. • For any questions or comments please get in touch at SCJS@gov.scot
• Hear about future events on Twitter @SGJusticeAnalys or via ScotStat.
• More information is available at www.gov.scot/collections/scottish-crime-and-
justice-survey/
Publication plan
Stay involved
• Findings for 2021/22 are due to be published in Autumn this year.
• These will be the first results following the COVID-19 pandemic.
• Fieldwork for 2023/24 due to start this summer.
• Provisional publication date for these findings will be around spring
2025.

18. Northern Ireland Safe
Community Survey
(NISCS) Update
Joan Ritchie, NISRA, Department of Justice NI

19. 1. NISCS pre pandemic
2. Data collection from March 2020
3. Available findings (20/21 and 21/22)
4. What next?

20. • Representative, continuous, personal interview survey people aged 16+
• Formerly the Northern Ireland Crime Survey
• First conducted in 1994/95 - further cycles 1998, 2001, 2003/04
• Moved to annual format with continuous fieldwork in 2005
• Includes annual and biennial modules – publication for each
• Core modules generally based on England/Wales Crime Survey
• Provider - NISRA’s Central Survey Unit (CSU)
• Face-to-face using computer-assisted personal interviewing until March
2020
• Approximately 3,500 responses (52%)
Annual modules :
1. Experience of crime
2. Perceptions of Crime
3. Perceptions of Policing and Justice
4. Perceptions of Youth Justice Agency
Biennial modules:
1. Perceptions of Electronic Monitoring
2. Perceptions of Anti-social Behaviour
3. Perceptions of Organised Crime
4. Experience of Domestic Abuse
5. Perceptions of Sentencing
6. Perceptions of Modern Slavery
7. Cyber Crime
8. Experience of Sexual Abuse
Years
1 & 2
}
Year
1
Year
2
}
}

21. • Some modules removed, others reduced
• Questionnaire  by almost half
• Apart from telephone interviews,
methodology retained as far as possible
March 2020 June 2020 July 2021 March 2022 March 2023 Future
• 21/22 – 2nd publication
in following months
• 22/23 – fieldwork
complete; publication
early 24
• 23/24 – fieldwork
ongoing; publication
early 25
Telephone
interviewing
starts
Face to face
interviewing
paused
Knock-to-
nudge
introduced
• Decreased response - unable to publish some 20/21 figures
• Break in time series
• Lost comparability
• No self completion modules
• Combined reporting
• Renamed NI Safe Community Telephone Survey (NISCTS)
• National  Experimental Statistics
Combined
publication
for 20/21
(response
rate 15%)
Combined
publication
for 21/22
(response
rate 40%)
CHANGES MADE IMPACT

22. 23.0%
6.9%
3.9%
3.8%
0%
5%
10%
15%
20%
25%
30%
35%
1998 2001 2003/04 2005 2006/07 2007/08 2008/09 2009/10 2010/11 2011/12 2012/13 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20 2020/21 2021/22
1998 19/20
Any NISCS Crimes
Telephone
21/22
Experience of crime
Face to Face
Car crime 5%
Perceptions of crime
20/21
Burglary
Violent
crime
21/22
6%
10% 8%
8% 10%
 20/21 organised crime module already published
 21/22 biennial modules published in coming months
20/21
Crime victimisation rate
% worried about high levels of
Perceptions of policing and justice
Biennial modules
Police do a very or fairly good
job
% saying
Police Ombudsman helps
police do a good job
Policing Board helps police do
a good job
20/21 21/22
73%
80%
90%
90%
88% 85%

23. Developments
• Inclusion of fraud and cyber crime
• Disaggregation of figures by LGD
• Data archiving
• Extending the scope of the survey to include children
Future publications
• 21/22 – 2nd publication in following months
• 22/23 – fieldwork complete; publication early 24
• 23/24 – fieldwork ongoing; publication early 25

24. Thank you for your time
For more information visit
Northern Ireland Safe Community Survey | Department of Justice (justice-ni.gov.uk)
or contact Joan.Ritchie@justice-ni.gov.uk

25. Annual Crime and Justice Statistics Forum – 11 May 2023
Update from Home Office Crime Statistics Production and Analysis
John Flatley – Programme Director

26. Recently published…
• New statistics on crime against business premises –
Findings from the 2022 Commercial Victimisation Survey
• Following consultation extended coverage of the survey to all
business sectors
• Now providing estimates giving a broader picture of crime
against business.
• Crime against businesses statistics - GOV.UK
(www.gov.uk)
26
• Ongoing series of quarterly crime outcome statistics
• Statistics on investigative outcomes of crimes recorded by the
police released:
• as Official statistics in Crime outcomes in England and Wales
• and feed into the cross government CJS Delivery Data Dashboard

27. New and future developments
27
• New collection of CSP-level police recorded ASB incident data - to allow for
identification of ASB hotspot areas – plans to publish later in 2023.
• National Data Quality Improvement Service – to replace “flags” on crime records
applied by humans by “tags” identified by algorithms. This has already successfully
been applied to knife-enabled crime data to improve quality and consistency – now
adopted by 40 police forces. Plans to roll out to Domestic Abuse and Child Sexual
Abuse data collections. Also trialling in other areas including online crime and hate
crime.
• Review of the Home Office Counting Rules for recorded crime will consider changes
to the Crime Outcomes Framework – public consultation anticipated in the autumn
once options finalised

28. Updates from Ministry of Justice
Damon Wingfield, MoJ
11 May 2023

29. Objectives
New Coherence Streamline Maximise Systems Insight More
USER
Quality Value Trustworthy
Timely
Timeliness
Challenges
Unexpected
demand

30. Developments
• Coherence/integration
• Work with partners across the CJS – in
particular HO, CPS, ONS
• Better understanding of the flows through
the system
• Delivery data dashboards
• Multi-disciplinary support for the rape
review – including new metrics published
around adult rape

31. Developments
• Systems work
• Integration with the new court Common Platform system and work with
HMCTS
• New data flows – our Court Proceedings Database has been
reprogrammed and we have new data pipelines which are more
automated, use modern software and replicable coding – and more to
deliver through 2023

32. Developments
• Broader programs
• Data First – the programme has shared 8 justice datasets with the ONS
Secure Research Service (SRS) and SAIL Databank covering the criminal,
family and civil justice systems. There are 36 approved research projects
that have used or are currently using Data First datasets.
• Data Improvement Program – 3 year programme aiming to improve data
quality, data linking and data management across the CJS.

33. Developments
• Outputs
• More series – to tackle
emerging demand
• Better tools – consolidated
into one spreadsheet all
metrics (e.g. sentencing and
outcomes)
• Interactive dashboard for
equality report on women and
the CJS
• Prolific offenders/careers

34. Chair – Billy Gazard
Centre for Crime and Justice
Office for National Statistics
Workshop 1 – Measuring
online crimes
slido #19926

35. Measuring cybercrime:
What is it that we want to know & measure?
MARIANNE JUNGER (M.JUNGER@UTWENTE.NL)
LUKA KONING, TOM MEURS, ERIK TEWS
RAPHAEL HOHEISEL, BERNARD VELDKAMP
BMS / Section Industrial Engineering and Business Information Systems (IEBIS)

36. 36
CYBERCRIME IS SPECIAL
1. Introduction topic
• Don’t mention ‘criminal context, Beals, Carr, Mottola, Deevy, & Carstensen (2015)
2. Cybercrime as a crime chain
 Attempted ransomware (RW): initial access: phishing, download
attachment.
 Is this RW, phishing, or perhaps hacking?

37. 37
RESPONDENTS
• Do they know?
• Can they tell us?

38. 38
WHAT REALLY HAPPENED WHEN RESPONDENTS MENTIONED
HACKING
Qualitative findings, ‘what
happened, in your own
words
Questions of Statistics Netherlands
Hacking: Has it ever happened to you that
someone has maliciously broken into or hacked
onto into a computer email account, website or
profile site like Facebook or Twitter belonging to
yourself or someone else in your household?

39. 39
WHAT REALLY HAPPENED WHEN RESPONDENTS MENTIONED
HACKING
Qualitative findings, ‘what
happened, in your own words
Questions of Statistics Netherlands
Hacking: Has it ever happened to you that someone has
maliciously broken into or hacked onto into a computer email
account, website or profile site like Facebook or Twitter
belonging to yourself or someone else in your household?
Phishing: ‘phishing for
personal information’
8
Cyber-bullying/threat 1
Malware 2
Hacking 1
Unknown 1
Total 13
Source: Junger and Hartel (2022)

40. 40
ASKING ABOUT HACKING
2018 Computer Breaches
E1. In the past 5 YEARS, has it ever happened that someone has maliciously
broken into or logged into your computer (network), e-mail account, website or
social network sites (e.g. Facebook, Twitter) whereby your data has been
disrupted, blocked or stolen?
Past 12 months: 1.7

41. 41
HACKING DEVICE
• This involves someone with malicious intent breaking into or
logging in to your computer, account, telephone or household
appliance, for example, without your permission. Installing
malicious software, viruses or blocking devices also counts.
• 15 a. Has your device ever been hacked? E.g. a computer, tablet, mobile phone,
smartwatch or other (household) device.
• 15b. Has your account ever been hacked? E.g. an email account or the account of a
webshop, bank, social networking site, cloud storage or any other online service.

42. 42
HACKING DEVICE
2018 (%) 2021 (%)
Hacking 1.8 6,9
• Hacking account  5,7
• Hacking device  2,9
response 38 32
source (Statistics Netherlands,
2019)
(Akkermans et al., 2022)

43. 43
HACKING DEVICE
2018 (%) 2021 (%)
Hacking 1.8 6,9
• Hacking account  5,7
• Hacking device  2,9
response 38 32
source (Statistics Netherlands,
2019)
(Akkermans et al., 2022)
How can you distinguish between device and account?
And when it comes to the account, is it an individual attack, or did an entire online
service get compromised?

44. 44
STANFORD FRAUD TAXONOMY
1. Investment fraud
2. Products and services
3. Charity
4. Phantom debt
5. Prize and grant
6. Relationship and trust
7. Employment

45. 45
STANFORD FRAUD TAXONOMY
1. Investment fraud
2. Products and services
3. Charity
4. Phantom debt
5. Prize and grant
6. Relationship and trust
7. Employment

46. 46
STANFORD FRAUD TAXONOMY
1. Investment fraud. Has anyone convinced you to invest your money
in something by promising high or guaranteed rates of returns, but
the investment turned out to be worth much less than what you were
told or your money was never invested at all?
 Consumer services and products Have you paid for any
services that you never received or that turned out to be
worthless?
 Have you paid for any products that you never received or that
turned out to be worthless?
 Have you been billed for a product, service, or membership that
you never agreed to pay for?

47. 47
1. DeLiema, Mottola, and Deevy (2017), US
2. Morgan (2021) US
3. Junger, Koning, Hartel, and Veldkamp (2023) NL
•Junger and Hartel (2022); (Junger, Koning, Hartel, & Veldkamp, 2023) NL

48. 48
DUTCH STUDY: INCIDENTS & ATTEMPTS WITH
MOST IMPACT
1. In total 840 incidents and 2891 attempts were reported
1. 133 incidents (15.8%) deleted
2. 60 attempts (2.1%) deleted
2. Several types of recategorization, e.g.,
1. 73 incidents and 181 attempts recategorized into another fraud
category;
2. 76 incidents -> attempts; 11 attempts -> incidents
3. And: multiple attempts as one, wrong amount of money, other
details about the fraud attempt misreported

49. 49
EXAMPLES
• From ID fraud to spoofing: 'daddy I have another phone (...)’
• Computer blocked: A Joke: was in library, with other students/friends. while away,
friends copy image display on my display and moved documents from one folder
to another. So I couldn't log in. The respondent is relaxed about this.

50. 50
YOU LOST ACCESS TO YOUR FILES, HOW
WOULD YOU PAY TO AN EXPERT FOR FILE
RECOVERY?
Questions from respondents:
• Do I have a backup
• Data on a laptop? My files are in the cloud.
• Private data or work/study: study is on the University server
• How much time am I offline?
• How much time am I out of business?
Hernandez-Castro, J., Cartwright, A., & Cartwright, E. (2020). An economic
analysis of ransomware and its welfare consequences. Royal Society open
science, 7(3), 190023.

51. 51
DeLiema
et al.
(2017)
In %
Morgan
(2021)
In %
Junger et al.
(2023)
In %
Losses or no
losses
A victim had to
lose money in the
incident for it to
be classified as
fraud.
A victim lost money,
or data, in the
incident for it to be
classified as fraud.
Total financial
fraud
50.3 1.25 15.7
Products and
services
42.6 0.81 10.5
Charity 12.4 0.14 1.5
Investment 16.5 0.01 1.3

52. 52
MORGAN 2021, WHAT HAPPENED
• Questionnaire almost the same
• Several restrictions for 1. prize, 2. employment,
3. investment, 4. Products & services.
• if ‘yes’ to screening = not a ‘proof’ of fraud
victimisation, because no proof of ‘fraudulent
intention’.
o Job, Products & services: tried to get money back?
• Lost money, with Identity theft or phishing?

53. 53
CONCLUSIONS
1. Behind the figures: a lot of diversity in what
respondents meant
2. What happens is often unclear – to respondent
and to the researcher
• We measure perceptions
3. Additional methodological research is needed.

54. Elke Moons (e.moons@cbs.nl)
Thursday, May 11 2023
Prevalence of cybercrime and how it relates
to other crimes in The Netherlands

55. 57
• Introduction
• Data
• Results
• Prevalences
• Impact
• Conclusion
Content

56. 58
Introduction

57. 59
─ Cybercrime is rapidly growing (2012-2021)
─ The Dutch government gives high priority to tracing and fighting
this new form of crime
─ Therefore, the question set on cybercrime in the Dutch Safety
Monitor was extended and made more up-to-date in 2021.
• More and new forms of cybercrime victimisation
• Impact of cybercrime victimisation (emotional and financial)
Cybercrime in The Netherlands

58. 60
─ Dutch Safety Monitor (NCVS) contains also information on
victimisation of various forms of traditional crime and its impact
on victims.
─ Cybercrime differs from traditional crime in that:
• Internet or other technology is used
• No boundaries in time and place
• Greater scale and reach
• Anonimity of the offender
• Permanence of online content
‘Traditional’ crime and cybercrime

59. 61
─ Victimisation impact of traditional crime and
cybercrime may differ
─ Research questions:
• What is the nature and scale of cybercrime in relation
to traditional forms of crime in The Netherlands?
• To what extent does the victimisation impact of
cybercrimes and traditional crimes differ?
Research questions

60. 62
The data

61. 63
─ Dutch NCVS or Safety Monitor 2021 (VM)
─ Large-scale (+/- 173.000 respondents) study with a complex
design!
- (a) Fixed part: +/- 65.000 respondents
- (b) Oversampling: per municipality, may change every two years
- Start: 2005/2008-2021, history & future
─ Topics: livability of the neighbourhood, problems in the
neighbourhood, feelings of unsafety, (self-registered)
victimisation, interaction citizens-police/municipality, prevention,
disrespecful behaviour & discrimination
Data: Dutch NCVS & (M)OSAC

62. 64
─ Dutch (Monitor on) Online Safety and Crime (OVEC)
─ Large-scale study with a complex design!
- Fixed sample of 100.000 individuals: +/- 32.800 respondents
- Start: 2022, we hope to receive money from Ministery of Justice
and Safety to make it a bi-annual monitor
─ Topics: familiarity with terminology (spam, phishing, DDos-attack,
VPN-connection, etc.), how safe do people feel online, prevention
measures taken to protect data, victimisation of online crime,
consequences, impact, willingness to report
Data: Dutch NCVS & (M)OSAC (2)

63. 65
─ NCVS & (M)OSAC population: inhabitants of the
Netherlands of 15 years or older
─ Interview mode: CAWI (internet)
─ Interview period: Beginning of August untill the end of
October 2021/2022
─ Response: 32-33%
Data: Dutch NCVS & (M)OSAC (3)

64. 66
Results

65. 67
Concerns about online safety
67

66. 68
Victims of traditional crime

67. 69
Victims of cybercrime
4.4% victim of both traditional and
online crime

68. 70
Trends in traditional crime and cybercrime

69. 71
Impact of traditional crime

70. 72
Impact of cybercrime

71. 73
Emotional/mental consequences

72. 74
Financial impact

73. 75
Financial impact spoofing

74. 76
Conclusion
─ Prevalence rates traditional & online crime: same level
─ Traditional ; online
─ Interpersonal offences seem to have the highest impact
─ Crime seems to be ‘a lucrative business’ (for the
perpatrator)

76. Izzy Millward
Centre for Crime and Justice
Office for National Statistics
Children’s online
experiences
slido #19926

77. Presentation outline
The importance of measuring children’s experiences online
How we currently measure these
What we know about data gaps
How we plan to improve the data

78. Children are vulnerable to victimisation online
• Almost all children aged 3-17 went online (97%) in 2022 (Ofcom, Children’s media
use and attitudes)
• Increase in time spent online as a result of the Covid-19 pandemic
• Social media platforms not designed with children in mind
• Rise in concern over crimes against children committed online
and children’s vulnerability to these

79. Protecting children online is a UK Govt priority
The Online Safety Bill will protect children by making social media
platforms:
• remove illegal content quickly or prevent it from appearing in the first place
• prevent children from accessing harmful and age-inappropriate content
• enforce age limits and age-checking measures
• provide parents and children with clear and accessible ways to report problems online when
they do arise
• The Tackling Child Sexual Abuse Strategy is also committed to
preventing and tackling abuse online:
• investing in world leading technology (Child Abuse Image Database) to tackle
child sexual abuse material online

80. Data is crucial to helping protect children online
• In 2019, a new child cyber module was added to the 10-15s CSEW
• Aims to provide a more comprehensive picture of children’s
experiences online, including those which do not get reported
• Covers online bullying, talking to strangers online, sharing
sexual images and details such as message privacy level,
frequency, impact and whether they told anyone
• First estimates from the module on children’s online bullying and
online behaviour were published for the year ending March 2020
• Unable to collect data during the Covid-19 pandemic

81. Data collection is not without its challenges
Safeguarding
• Certain questions are only asked of children
aged 13-15
• Risk rating mechanism to inform children and
parents about children’s potential risk online
Inclusivity
• The CCSEW doesn’t include children aged
16 and 17
• Only includes children living in residential
households
Data quality
• Questions are asked in the self-completion
module to increase respondent privacy
• Cognitive testing carried out before adding
questions to the survey
Survey content
• Limited survey space
• Module content informed by expert
interviews and research with children and
parents

82. Important data gaps that still need addressing
Online
sexual
harassment
Exposure
to harmful
content
online
Nature of
sharing
sexual
messages
Online
grooming
Children’s
experiences
under the
age of 18
Which
platforms
children
experience
harm

83. We are committed to addressing evidence gaps
Undertaking analysis of the past 12 months of CSEW data with a view to publishing our first
estimates of children’s online behaviours since the Covid-19 pandemic by March 2024
Ambitious plans to transform children’s CSEW data collection to an online mode to increase
the quality and inclusivity of data
Following research over the past 3 years to explore the feasibility of a survey measuring
child abuse in the UK, ambition to pilot in 2024/25
Reviewing survey content and outputs and gathering feedback from data users with a view
to addressing evidence gaps

84. Thank you for listening
Contact us at isobel.millward@ons.gov.uk or
crimestatistics@ons.gov.uk
Let us know if you’d like to join our mailing list to receive
updates
We’re keen to hear about any relevant research or similar
work you’re involved in or know about

85. Chair – Sofiya Stoyanova
Centre of Equality and Inclusion
Office for National Statistics
Workshop 2 – Making
crime statistics more
inclusive
slido #19926

86. Ula Bankiewicz
Centre for Crime and Justice
Office for National Statistics
Incorporating the crime
experiences of care
home residents into
crime statistics
slido #19926

87. ONS Centre for Crime and Justice
Equality and Inclusion Strategy
Contents
• Background and aims
• What do we already know?
• Currently available data
• Further research
• Next steps

88. Background
The ONS Centre for Crime and Justice are working to make crime
statistics more inclusive by exploring inequalities in victimisation
and incorporating data on crimes against non-household populations
(currently excluded from CSEW) in our releases/publications.
ONS Centre for Crime and Justice
Equality and Inclusion Strategy

89. ONS Centre for Crime and Justice Equality and Inclusion Strategy
Aims and objectives
1. Exploring and collating existing
data on crimes against care
home residents and incorporate
these data into our statistics
2. Exploring the feasibility of
extending CSEW to care home
residents

90. Care home residents – what do we know?
Population
• There were 15,559 care homes in 2022. In 2021 there
were an estimated 344,000 care home residents in
England and Wales.
• In 2011, 82% of the care home population was aged 65
or over, over two thirds of all care home residents have
dementia and Alzheimer’s disease or other severe
memory issues.
• There is limited data on experiences of victimisation
amongst care home residents.
ONS Centre for Crime and Justice
Equality and Inclusion Strategy

91. ONS Centre for Crime and Justice Equality and Inclusion Strategy
Currently available data
NHS Digital - Safeguarding Adults data provides the number of Section
42 Safeguarding Enquiries raised (where an adult may be at risk of
abuse or neglect) in England
Care Quality Commission collect data on the number of crime incidents
reported to or investigated by police in care homes across England
Welsh Government provide the number of Safeguarding enquires raised
in Wales
Hourglass helpline collect data on the number of calls received
concerning abuse of older people living in private households and care
home settings across the UK

92. CSEW expansion
Findings on the feasibility of CSEW in care homes​:
• ​​Questionnaire development
• Recruitment in care home settings
• Mental capacity and complex needs of residents
• Ethical issues and safety
• Piloting a survey
• Reliability of estimates
• Cost
• Time
There are a number of difficulties for extending the CSEW to care home settings in its
current form and we are considering alternative options
ONS Centre for Crime and Justice
Equality and Inclusion Strategy

93. Alternative options for further data collection
 Incorporating a simpler set of
questions on residents’ perception of
safety into a wider survey on quality of
care
 A survey of care home workers on
witnessed abuse
 Further CSEW questionnaire
development
ONS Centre for Crime and Justice
Equality and Inclusion Strategy

94. ONS Centre for Crime and Justice Equality and Inclusion Strategy
Further research
Further explore currently available data and incorporate these
data into our publications
Continue discussions with stakeholders on alternative data
collection strategies
Review the content of the current CSEW questionnaire

95. Next steps
1. Further research into understanding crime experiences of the homeless
population and student population
2. Our first publication on inequalities in victimisation by end of March 2024 -
will include what we have learnt about non-household populations
ONS Centre for Crime and Justice
Equality and Inclusion Strategy

96. Abuse in Care Homes:
Why data matters

97. “We are Hourglass – the only
UK-wide charity calling time on
the harm, abuse
and exploitation of older people.”
Safer Ageing. Stopping Abuse.

98. The abuse of older people
Older people are victims of the same types of abuse as
victims of other ages. This includes financial/economic,
physical, sexual or psychological abuse. Many others
suffer abuse due to neglect.

99. Prevalence of abuse
As many as 2.7 million people in the UK
are affected by the abuse of older people.

100. How common is abuse in
care homes?
Hourglass are dealing with increased cases of abuse in
care homes each year*
*Note in 2022/23 Hourglass recorded an average of 30,000 impacts, of which 10,000 were calls.
Year Number of reported
cases
Percentage of total
cases reported to
Hourglass
2020 114 4%
2021 176 4.7%
2022 281 5.16%

101. Lack of data
While only a minority of cases reported to Hourglass are in care
homes, it is a growing problem. Yet we do not have enough
information
• The ONS crime survey for England and Wales does not
record care home data
• Until 2022 the national crime survey did not record data
for people over 75.
• Abuse of older people is under reported generally. This
will likely be worse in care home settings.

102. CQC
• The Care Quality Commission (CQC) in their 2021/22
state of care report found that 83% of adult social care
services were rated as good or outstanding.
• This means 17% or 73,100 people are in care services
that are neither good or outstanding.
There is presently insufficient monitoring or data collection from care
homes that are not preforming.
As a regulator, CQC does not act on individual cases and will only act
when there are multiple cases of abuse or neglect in a care service.

103. Police data
• Police forces in England, Wales and
Scotland often do not report the age
of victims
• All police forces should be
consistently recording crime
committed against older people.

104. The report will have four main elements:
– An overview of current levels of awareness, attitudes, support and
investment in the issue in the UK
– A deeper dive into how we are doing in terms of the main forms of
abuse and neglect at a UK level
– An executive summary that includes a scorecard for how we doing
in terms of progress to achieving safer ageing for all, with a traffic
light system to indicate successes and alerts
– A spotlight on each nation and their specific context on this issue
plus any insights, inspirations or lessons to learn regarding the
issue.
Safer Ageing Index

105. Safer Ageing Index - snapshot

106. The first step towards
ending abuse of older
people is collecting
data.
With reports of abuse in
care homes increasing, we
need accurate data so we
can monitor and respond
accordingly.

107. “I felt it was a family matter, I thought no-one wanted to hear about it and I
found it hard to talk about. Hourglass were there for me.”

109. Chair – Dani Evans
Centre for Crime and Justice
Office for National Statistics
Workshop 3 – Journey
through the criminal
justice system
slido #19926

110. The
Victims’
Journey
Dr Madeleine Storry
Head of Policy &
Research
Victims' Commissioner for England and Wales 112

111. The Victims’ Journey
1
Victims' Commissioner for England and Wales 113
Victim
of a
crime
Report
to
police
?
Gives a witness
statement and
offered
opportunity to do
a VPS
May access
support
services
through self-
referral
Given a victims of
crime letter
Put in touch with
victims’ services,
where
appropriate, to see
if
support required
Informed if the
case cannot be
investigated
further
Provided with
updates on the
investigation
tailored to
victims’ needs
Suspect
arrested
?
Case closed.
Given option to be
notified about
future reviews of
case
Suspect
charged
?
Supported
by Witness
Care Unit
until trial
completed
Yes
No
Yes Yes
No
No

112. Breaking down the stages:
Reporting a crime
1
Victims' Commissioner for England and Wales 114
Victim
of a
crime
Report
to
police
?
Gives a witness
statement and
offered
opportunity to do
a VPS
May access
support
services
through self-
referral
Given a victims of
crime letter
Put in touch with
victims’ services,
where
appropriate, to see
if
support required
Yes
No
• In the last year, adults aged
16 years and over
experienced an estimated 9
million offences
• Likelihood of being a victim
varies by crime type with
fraud having highest
likelihood (6%) followed by
vehicle-related theft (3%)
Crime Survey for England and Wales (CSEW) estimates
for year ending Dec 2022

113. Victims Code
• To be able to have the crime recorded
• To be provided with information
• To be referred to victims’ services
1
Victims' Commissioner for England and Wales 115
• To make a Victim Personal Statement
• To be given information about any trial
• To be given information following a
conviction

114. Importance of procedural justice
1
Victims' Commissioner for England and Wales 116
(2021, Office of the Victims’ Commissioner)

115. Victims’ Voices
1
Victims' Commissioner for England and Wales 117
I felt blamed and that they
tried to lower my expectations
because they didn’t want to
charge him from the outset. I
felt the evidence I provided
them with was disregarded.
My first investigating
officer was amazing and
made me feel heard and
believed.

116. The police investigation
1
Victims' Commissioner for England and Wales 118
Victim
of a
crime
Report
to
police
?
Gives a witness
statement and
offered
opportunity to do
a VPS
May access
support
services
through self-
referral
Given a victims of
crime letter
Put in touch with
victims’ services,
where
appropriate, to see
if
support required
Informed if the
case cannot be
investigated
further
Provided with
updates on the
investigation
tailored to
victims’ needs
Suspect
arrested
?
Yes
No

117. Victims’ Voices
1
Victims' Commissioner for England and Wales 119
They were invaluable and really
understood my needs and
helped me understand
processes that were alien to me
and a world I have had little
dealings with.
The female officer responsible
for the rape case was
exceptional. She was timely,
called regularly and ensured I
received adequate support.

118. Charge and trial
1
Victims' Commissioner for England and Wales 120
Informed if the
case cannot be
investigated
further
Provided with
updates on the
investigation
tailored to
victims’ needs
Suspect
arrested
?
Case closed.
Given option to be
notified about
future reviews of
case
Suspect
charged
?
Yes
No
No
• Just half (50%) of respondents who
had attended court said they would
attend again
• Less than 10% of respondents felt
supported by the courts or by the
CPS
• Respondents rated victims’ services
as the most supportive aspect of the
CJS, however expressed concerns
about difficulties accessing them
2021, Office of the Victims’ Commissioner

119. Court timeliness
1
Victims' Commissioner for England and Wales 121
• At the end of December 2022, there were 62,440 outstanding cases in
the Crown Court, of which 29% had been open for a year or more.
• Just under half of those cases that had been open for a year or more,
had been outstanding for over two years.
Median number of days between
offence and completion
Mean number of days between
receipt and completion
371 days
250 days

120. Victims’ Voices
1
Victims' Commissioner for England and Wales 122
You have no voice
and are expected to
put up with delays,
misinformation and
miscommunication.

121. During the trial
1
Victims' Commissioner for England and Wales 123
2021, Office of the Victims’ Commissioner

122. Victims’ Voices
1
Victims' Commissioner for England and Wales 124
I requested a screen as perpetrator was my ex-husband,
Witness Care were fantastic and arranged this, Citizen’s
Advice we’re also brilliant at the court in acknowledging this,
however the CPS lawyer very briskly advised the court
allocated wasn’t suitable for screens, but I could always stand
sideways so I didn’t have to look at him! The reason for
requesting screens was so I didn’t feel intimidated by him
watching me, so felt totally let down […] felt pushed into
accepting to get the case over with!

123. After the trial
1
Victims' Commissioner for England and Wales 125
2021, Office of the Victims’ Commissioner

124. Victims’ Voices
1
Victims' Commissioner for England and Wales 126
My court case resulted in a
non-conviction restraining
order, so I did not have to
testify. The staff were very
supportive, and the magistrates
asked me to come upstairs to
thank me for attending court
and willing to testify which was
reassuring.
The poor communication from
the initial reporting to the final
sentencing was unacceptable
and so easy to fix. I felt
unsupported, isolated and as
though I was fighting a battle
with the very people (Police &
CPS) who were supposed to be
fighting for me.

125. Summary
• Make Victims Central to the Criminal Justice Process
• Procedural Justice is key
• Timely Sharing of Information
• Fair and Respectful Treatment
• Better Outcomes for Victims Better
Engagement in the Process
1
Victims' Commissioner for England and Wales 127

126. Thank you for attending the
Annual crime and justice statistics
forum 2023
You can keep up to date on all up coming events via ons.gov.uk/economicevents
If you would like to ask a question or provide any feedback, please do so via
economic.engagement@ons.gov.uk
If you have any questions in relation to Crime Statistics, please provide these via
crimestatistics@ons.gov.uk