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Wholehearted
Leadership
Developing managers into leaders who craft high performance cultures.
ABOUT STEPH
a lean agile business coach
Stephanie BySouth
www.meetup.com/agile-coaching-melbourne
www.linkedin.com/in/stephaniebysouth
www.innovationbysouth.com.au
Favours Coffee Martini
@innovatebysouth
#wholeheartedleader
25 years ago started
to study leaders
Small Business Management
Head of ITCoach
Q’s
Problem
Forgotten
Managers
Engagement
Wholehearted
Leadership
Opportunity
Great leaders
Craft Culture
Summary
People
Journey
TODAY’S SESSION
the problem forgotten managers
#Wholeheartedleader@innovatebysouth
We have
We Want
#Wholeheartedleader@innovatebysouth
We Need
#Wholeheartedleader@innovatebysouth
“wholeheartedness:
The capacity to engage in our lives with
authenticity cultivate courage, compassion, &
embrace – not in that self-help-book,
motivational-seminar way, but really, deeply,
profoundly embrace – the imperfections of
who we really are.”
Dr. Brene Brown
Opportunity
grow leaders build culture
#Wholeheartedleader@innovatebysouth
GREAT LEADERS AFFECT BOTTOMLINE
How Extraordinary leaders double Profits: by Jack Zenger, Joe Folkman and Scott K. Edinger
• 300,000 feedback instruments (commonly called 360-degree feedback reports) that pertain to approximately 30,000 managers
Bad Manager Great Leader
GREAT LEADERS
The Zenger-Folkman 17 Competencies - How Extraordinary leaders double Profits: by Jack Zenger, Joe Folkman and Scott K. Edinger
Displays High Integrity and Honesty
Technical/Professional Expertise
Solves Problems and Analyses Issues
Innovates
Practices Self-Development
Drives for Results
Establishes Stretch Goals
Takes Initiative
Communicates Powerfully and Prolifically
Inspires and Motivates Others to High Performance
Builds Relationships
Develops Others
Collaboration and Teamwork
Develops Strategic Perspective
Champions Change
Connects the Group to the Outside World
Cultural Competency
#Wholeheartedleader@innovatebysouth
GREAT LEADERS CONNECT & ENGAGE
http://zengerfolkman.com/wp-content/uploads/2013/07/how-to-be-exceptional-ch-1.pdf
#Wholeheartedleader@innovatebysouth
ELEMENTS WINNING CULTURE
Honest
Performance Focused
Accountable & Owner liked
Collaborative
Agile & Adaptive
Innovative
Orientated toward winning
Michael C. Mankins – ParTner Bain & Company
http://blogs.hbr.org/2013/12/the-definitive-elements-of-a-winning-culture/
WHOLEHEARTED BUSINESS LEADER
Has the capability
to authentically engage people,
the courage to create outcomes,
embrace their community - as it is –
to nurture & craft culture,
with a passionate drive
for business performance.
manager wholehearted leaderengagement
THE JOURNEY
SELF
AWARE
SELF
EVOLVE
SOCIAL
AWARE
SOCIAL
EVOLVE
ENGAGE LEARNING JOURNEY
Support & Time
Trust & Candour
Safety & Self-guided
UNDERSTAND IMPACT
Empathy
Organisational Awareness
Service Orientation
LEARN CORE CAPABILITIES
Repetition & Practice
Break old habits
by choice
REVISE LEARNING JOURNEY
Team Support & Time
Collaborative Trust
Shared Impact begins
Designed from adaptations of Daniel Goleman’s books Emotional Intelligence & The Focused Leader & Primal Leadershp
Sponsor Stickler
#Wholeheartedleader@innovatebysouth
HONEST ABOUT COMPLEXITIES
CoachCoach Manager
Sponsor
#Wholeheartedleader@innovatebysouth
TRUST SAFETY CANDOUR
CoachCoach
Manager
BUSINESS PEOPLE
#Wholeheartedleader@innovatebysouth
Emotional
Intelligence
Communication
Engagement
Alliances
Strategy
Stance
Creativity
Environment
CORE LEARNING CAPABILITIES
#Wholeheartedleader@innovatebysouth
SELF ASSESS & DESIGN JOURNEY
section four Emotional
Intelligence
Communication
Engagement
Alliances
Strategy
Stance
Creativity
Environment
Horizon:
Goals:
Roadmap: Learn Think Create
#Wholeheartedleader@innovatebysouth
section four Emotional
Intelligence
Communication
Engagement
Alliances
Strategy
Stance
Creativity
Environment
Horizon:
Goals:
Roadmap: Learn Think Create
Envisioning
Able to see beyond current
constraints & complexities.
Self Guided
Learning styles.
Time, Practice, Growth
Self Awareness.
How satisfied are you
with each area?
#Wholeheartedleader@innovatebysouth
Strategy taking perspective
crafting roadmap
informed future
#Wholeheartedleader@innovatebysouth
Stance
Leadership Style
Personal Character
Professional Competence
#Wholeheartedleader@innovatebysouth
Creativity
Embrace Innovation
Think & Create
Harness Play
#Wholeheartedleader@innovatebysouth
Environment
Constructs that define
Influencing Climates
Call to actions
Purpose
Empower
Gratitude
#Wholeheartedleader@innovatebysouth
Engagement
Listening
Requests
Agreement
#Wholeheartedleader@innovatebysouth
Communication
Self & Social Awareness
Self & Social management
Empathy & Hubris
#Wholeheartedleader@innovatebysouth
Emotional
Intelligence
Building Relationships
Healthy Partnerships
Community Connected
#Wholeheartedleader@innovatebysouth
Alliances
real people
Crafting
WHOLEHEARTED LEADER
Developing managers into leaders who craft high performing cultures
Problem
Forgotten
Managers
Engagement
Wholehearted
Leadership
Opportunity
Great leaders
Craft Culture
Summary
People
Journey
you.
#Wholeheartedleader@innovatebysouth
Entrepreneurial
Thought Leaders
#Wholeheartedleader@innovatebysouth
“There is nothing noble
in being superior to your fellow man;
true nobility is being superior
to your former self”
Ernest Hemingway
Thanks!
STEPHANIE BYSOUTH
Thx to the uber awesome support from
Chris Chan
Warren Shalekoff
Javier Inchausti
Steven Mitchell
Cheryl Downes

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