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Research Methods
Basic Qualitative Research Methods
Different Types of Interviews
In today’s lecture
• Interviews with different paradigms
• Interviews with different levels of flexibility
• Interviews conducted by different means
• Interviews recorded in different ways
• Interviews with different types of interviewees
What is interviewing
• Interviewing is questioning human beings in order to
obtain knowledge.
• Interviewing is the most widely employed method in
qualitative research.
• Differences:
1. Philosophical position
2. Flexibility
3. Means
4. Way of recording
5. Type of interviewee
6. Type of data
Different philosophical positions
• Quantitative interviewing: data are gathered
through the standardised questionnaire with
rigidly structured questions and answers.
• Qualitative interviewing: data are gathered
through flexible and non-standardised
questioning.
Different levels of flexibility
• Structured interview
• Unstructured interview
• Semi-structured interview
Questioning techniques
At the most basic level your questions will either be open or closed:
•Open Ended- a question that does not limit the potential answer that a
participant could give and encourages detail.
Could you give me your opinion about which method of coaching is the most
valuable and suggest reasons for this?
•Closed – a question that is presented to a participants that limits potential
answers to a list or “yes” or “no”.
What is your favourite team in football/rugby/cricket/ netball etc?
Other Methods:
- Hypothetical. - Multi- Barrelled. - Observational.
- Behavioural/Competency Based. - Data Recall.
- Reasoning. - Evaluation.
Structured interview
Corbetta (2003)
• All respondents are asked the same questions with the
same wording and in the same sequence.
• Respondents (Interviewees) are free to answer as they
wish.
• A questionnaire with open-ended questions of a lesser
degree of standardization.
• Unable to probe as deeply as unstructured interview
serves.
• Used when the researcher wants to gather data to
describe a given social phenomenon quantitatively
but knows little about that phenomenon.
Unstructured interview
• Neither the content nor the form of the questions is
predetermined.
• The interviewer raises the topics, encourages the
respondent to elucidate further and leads them back
to the main point only if they begin to digress towards
subjects irrelevant.
• When unforeseen but relevant sub-themes arise
during the interview, they will be developed further.
• The timing of interview should be determined by the
respondent.
Semi-structured interview
• The interviewer normally has a list of questions,
which serves as a set of guidelines.
• The interviewer decides in which order the various
topics are dealt with and the wording of the
questions.
• The interviewer is free to develop any themes
arising during the interview.
• Flexibility within a predetermined scheme.
Interview methodology issues
Interviewer effect/bias
This concept refers to the
possibility that a
researcher may influence
or distort opinions.
Leading Questions
•You must be very careful
not to elicit a certain
response from a
participant.
For example:
I think that the best form
of exercise is swimming,
would you agree with this?
Example interview
View the following Interview with one of the greatest
players ever to play football:
Does the researcher use:
•Open and Closed questions.
•Interviewer bias.
•Leading questions.
•Lionel Messi.
Different means
• Face-to-face interview
• Telephone interview
• Online interview
• Interview by email/mail
Face-to-face interview
• The best way of conducting qualitative
interview.
• Unstructured, semi-structured or informal.
• Conversation with facial expression and body
language.
• Taking notes can be difficult.
• Transcription can be time-consuming.
• The interviewer is able to lead.
Telephone interview
• Unstructured or semi-structured
• Conversation without facial expression and
body language.
• Taking notes can be easier.
• Transcription can be time-consuming.
• The interviewer is able to lead.
Online interview
• Written conversation
• Semi-structured
• Time-consuming
• Easy and accurate transcription
• The interviewer is able to lead.
Interview by email/mail
• Structured
• Follow-up questions are often needed.
• Easy and accurate transcription
• The interviewer is unable to lead.
Different ways of recording
• Notes
• Camera
• Recorder
Notes
• Taken after but not during informal or unstructured
interview.
• Often taken during semi-structured interview.
• More a means of reminding the interviewer rather
than a means of recording data.
• Transcription based upon notes may be less accurate.
• The interviewer does not need the interviewee’s
consent before he takes any notes.
Camera or recorder
• The interviewee’s consent must be gained before a camera
or a recorder is used to record the interview.
• A lot of respondents do not want what they say to be
recorded.
• Problem of reactivity.
• Transcription could be time-consuming but accurate.
• The interviewer may still take notes during or after the
interview.
Different types of interviewees
Flick (2006):
• Interview with a person: individual interests, biographical
account and single case.
• Interview with an expert: interests of his or her capacity
for a certain field or activity, representing a group of
people with specific knowledge or abilities. The interviewer
should be familiar with the topics in order to successfully
conduct an expert interview.
• Interview with focus groups
Seminar Work
Task:
Interview two friends in the group.
Develop an interview guide/list of
questions:
Central topic: which Sports club do
you support and why?
From this: Report your findings.
• Step 1: Make a question-list which
includes at least 4 questions
relevant to the central topic.
• Step 2: Verbally question the first
interviewee and ask your second to
write out their answers to your
questions.
• Step 3: Explain the differences
between the two interviews.
Required Reading
• The textbook:
Mason, J. (2002) Qualitative Researching (2nd
Ed), London: Sage.
• This week’s required reading:
Chapter 4

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Different types of interview

  • 1. Research Methods Basic Qualitative Research Methods Different Types of Interviews
  • 2. In today’s lecture • Interviews with different paradigms • Interviews with different levels of flexibility • Interviews conducted by different means • Interviews recorded in different ways • Interviews with different types of interviewees
  • 3. What is interviewing • Interviewing is questioning human beings in order to obtain knowledge. • Interviewing is the most widely employed method in qualitative research. • Differences: 1. Philosophical position 2. Flexibility 3. Means 4. Way of recording 5. Type of interviewee 6. Type of data
  • 4. Different philosophical positions • Quantitative interviewing: data are gathered through the standardised questionnaire with rigidly structured questions and answers. • Qualitative interviewing: data are gathered through flexible and non-standardised questioning.
  • 5. Different levels of flexibility • Structured interview • Unstructured interview • Semi-structured interview
  • 6. Questioning techniques At the most basic level your questions will either be open or closed: •Open Ended- a question that does not limit the potential answer that a participant could give and encourages detail. Could you give me your opinion about which method of coaching is the most valuable and suggest reasons for this? •Closed – a question that is presented to a participants that limits potential answers to a list or “yes” or “no”. What is your favourite team in football/rugby/cricket/ netball etc? Other Methods: - Hypothetical. - Multi- Barrelled. - Observational. - Behavioural/Competency Based. - Data Recall. - Reasoning. - Evaluation.
  • 7. Structured interview Corbetta (2003) • All respondents are asked the same questions with the same wording and in the same sequence. • Respondents (Interviewees) are free to answer as they wish. • A questionnaire with open-ended questions of a lesser degree of standardization. • Unable to probe as deeply as unstructured interview serves. • Used when the researcher wants to gather data to describe a given social phenomenon quantitatively but knows little about that phenomenon.
  • 8. Unstructured interview • Neither the content nor the form of the questions is predetermined. • The interviewer raises the topics, encourages the respondent to elucidate further and leads them back to the main point only if they begin to digress towards subjects irrelevant. • When unforeseen but relevant sub-themes arise during the interview, they will be developed further. • The timing of interview should be determined by the respondent.
  • 9. Semi-structured interview • The interviewer normally has a list of questions, which serves as a set of guidelines. • The interviewer decides in which order the various topics are dealt with and the wording of the questions. • The interviewer is free to develop any themes arising during the interview. • Flexibility within a predetermined scheme.
  • 10. Interview methodology issues Interviewer effect/bias This concept refers to the possibility that a researcher may influence or distort opinions. Leading Questions •You must be very careful not to elicit a certain response from a participant. For example: I think that the best form of exercise is swimming, would you agree with this?
  • 11. Example interview View the following Interview with one of the greatest players ever to play football: Does the researcher use: •Open and Closed questions. •Interviewer bias. •Leading questions. •Lionel Messi.
  • 12. Different means • Face-to-face interview • Telephone interview • Online interview • Interview by email/mail
  • 13. Face-to-face interview • The best way of conducting qualitative interview. • Unstructured, semi-structured or informal. • Conversation with facial expression and body language. • Taking notes can be difficult. • Transcription can be time-consuming. • The interviewer is able to lead.
  • 14. Telephone interview • Unstructured or semi-structured • Conversation without facial expression and body language. • Taking notes can be easier. • Transcription can be time-consuming. • The interviewer is able to lead.
  • 15. Online interview • Written conversation • Semi-structured • Time-consuming • Easy and accurate transcription • The interviewer is able to lead.
  • 16. Interview by email/mail • Structured • Follow-up questions are often needed. • Easy and accurate transcription • The interviewer is unable to lead.
  • 17. Different ways of recording • Notes • Camera • Recorder
  • 18. Notes • Taken after but not during informal or unstructured interview. • Often taken during semi-structured interview. • More a means of reminding the interviewer rather than a means of recording data. • Transcription based upon notes may be less accurate. • The interviewer does not need the interviewee’s consent before he takes any notes.
  • 19. Camera or recorder • The interviewee’s consent must be gained before a camera or a recorder is used to record the interview. • A lot of respondents do not want what they say to be recorded. • Problem of reactivity. • Transcription could be time-consuming but accurate. • The interviewer may still take notes during or after the interview.
  • 20. Different types of interviewees Flick (2006): • Interview with a person: individual interests, biographical account and single case. • Interview with an expert: interests of his or her capacity for a certain field or activity, representing a group of people with specific knowledge or abilities. The interviewer should be familiar with the topics in order to successfully conduct an expert interview. • Interview with focus groups
  • 21. Seminar Work Task: Interview two friends in the group. Develop an interview guide/list of questions: Central topic: which Sports club do you support and why? From this: Report your findings. • Step 1: Make a question-list which includes at least 4 questions relevant to the central topic. • Step 2: Verbally question the first interviewee and ask your second to write out their answers to your questions. • Step 3: Explain the differences between the two interviews.
  • 22. Required Reading • The textbook: Mason, J. (2002) Qualitative Researching (2nd Ed), London: Sage. • This week’s required reading: Chapter 4