Transworld Systems Inc. is a debt collection agency that has been in business since 1970. It has over 63,000 clients, recovered $2.4 billion in the last 5 years, and has a recovery success rate that is over 4 times the industry average. The document discusses Transworld's services, markets served, early intervention strategy, online account management tools, multi-stage collection process, and real client results to demonstrate why its approach is effective.
1. THE TOOLS TO HELP YOU
MIND
YOUR
OWN
BUSINESS
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022
2. Transworld Systems Inc.
Company Overview
• In business since 1970
• 63,000 Clients
• 100+ Offices Nationwide
• Recovered $2.4 billion* in the last 5 years for companies across all industries
including Fortune 500 & 100 Companies
• Success rate of more than 4 times that of the industry average**
* Company Average
**Based on ACA Statistics
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022
3. Markets Served
• Accounting • Government • Postal Services
• Advertising & Marketing Firms • Health & Fitness Clubs • Print Shops
• Ambulance Services • Heating & Air Conditioning • Private Schools
• Attorneys • Hospitals, Medical & Dental • Professional Athletic Teams
• Auto Dealers, Parts Stores & Practices • Restaurants
Suppliers • Hotels • Retailers
• Banks & Credit Unions • Industrial Manufacturers & • Security Alarm Companies
• Cellular Telephone Services Distributors • Telephone/Communications
• City, County & State • Insurance Companies & • Trade Schools
Governments Agents • Travel Agencies
• CPAs • Lawn Care • TV Stations
• Colleges & Universities • Libraries • Utility Companies
• Construction Companies & • Mail Order Houses • Veterinarians
Specialty Trades • Medical Laboratories • Video Stores
• Convention Services • Newspapers & Magazines • Waste Management
• Fuel Oil Companies • Pest Control
• Girl Scout Councils & YMCAs
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022
4. Start Early – Recover More
According to the U.S. Department of Commerce, the older an account, the
harder it is to collect.
Fact: Companies wait to take action because they don’t want to
pay a percentage and they don’t want to alienate their customer.
Fact: GreenFlag is designed to take action early and diplomatically,
recovering earlier and maintaining valuable customer relationships.
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022
5. National Statistics Prove It
Transworld
Collected
Since Transworld does not take a percentage or
alienate customers, our clients:
56%
(company • Use us earlier
average) • Experience a 56% recovery rate
• At an average cost of 4 cents per
Average
Agency dollar collected
Collected
14%
(ACA
Average)
TSI Cost:
According to the American Collectors Association,
4¢ per dollar
Average the average collection agency collects less than
Agency
collected Cost: 14% of all debts assigned at an average cost of
(company 33% 33 cents per dollar.
average) (ACA
Average)
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022
6. Complete Online Account
Management
We offer an easy way to transmit or stop
accounts!
• You will have 24/7 online account
management from anywhere in the world.
• Complete control to stop, start & suspend
accounts
• Upload spreadsheets with account
information & submit large groups of
accounts instantly
• Easy to learn with, great training tutorials
• Complete reporting
• Superior online support
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022
7. ® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022
8. First Demand, Courtesy Notice
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022
9. Thank You Letter - Optional
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022
10. Collection Status Reporting
• Transworld reports monthly, weekly, daily via our Online
Client Portal
• TSI sends a written monthly status report to all of our
customers
• We track the current balance, age of the debt, when the
service started, date of last activity
• We give you full control to enter payments in full, partial
payments, or to suspend an account
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022
11. Athletico LTD – Real Results
• Last purchase date 9-02-09
– 6171 accounts at a cost of $52, 240.78
– 3613 accounts submitted for a total of $3.6
million dollars
– PAID IN FULL (in 60 days) $1.1 million
– Total Performance (in 60 days) $1.3 million
– Collection cost to date 2.4%
– ROI - $24:1
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022
12. Why It Works
We recover more because we start earlier.
• Fixed fee, early third party intervention
• Minimizes internal efforts at less than $10* per account
• We work ALL of the accounts the same way, regardless of the
size or the balance.
• Preserves your valued customer relationships
• Provides complete monthly reporting on all accounts
• Interactive, secure Online Client Portal (OCP) allows you to
submit accounts instantly
“GreenFlag has collected more than $600,000 for our office in delinquent
insurance claims. The collection cost was a mere 1.1%!” Ruby Dust,
Administrator Surgery, Inc. in Tulsa, Oklahoma
*Company Average
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022
13. Internal complications...
• Rising internal recovery costs
• Continued depreciation of old accounts
• Billing staff tendency towards concentration on
current accounts after numerous attempts to recover
older debts have failed
• Continued restriction of cash-flow
14. How do you benefit?
• Using GreenFlag Profit
Recovery at 30-45 days
allows your staff to focus
their attention and efforts on
balances in the 0-30 day
window. This reduces the
number of accounts reaching
60 days.
• Quicker resolution of
accounts effectively reduces
the number of claims
outstanding.
15. Phase II – Verbal Demands
When intensive recovery efforts are required.
Phase II - Verbal Demands employs a team of highly trained
recovery specialists operating from nationwide call centers.
Verbal Demands Phase:
• Professional, third party intervention
• A more intensive recovery program
• No collection, no charge
• Offers legal recourse for tough cases
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022
16. Legal Options
Making the difference in the toughest cases:
GreenFlag Legal Options can make a difference where court action is
warranted, and there are assets that can be recovered.
Legal Options Phase:
• Cause suit to be filed
• Pay all court costs
• Pay attorney fees, service or process fees
• Pay any other fees necessary to satisfy a judgment
• An attorney will appear in court on your behalf
Most Importantly:
• If no money or assets are collected, there is NO charge.
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022
17. Let’s Partner Together and
Maximize Your Cash Flow!
Your Systems
Partner Account Manager
Steven Wener
I am here to support your success!
Direct Line: (760) 300-9166
steven.wener@transworldsystems.com
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022