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IBM Rational solution for
Collaborative Lifecycle Management
Agenda


                    1   Current market situation



                    2   IBM Rational Collaboration Lifecycle Management



                    3   Delivering the 5 ALM imperatives



                    4   Proven results



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Executive Summary
Software is integral to business success
   – Software is woven through systems, products and services, helping companies bring new – smarter –
     innovations to market.

Market realities are pushing organizations to innovate with less
   – The ability to innovate is impacted by market realities such as increasing complexity, tighter budgets and
     a more demanding competitive landscape

Integrated Application Lifecycle Management (ALM) provides the ability to innovate while
reducing overhead costs
   – Improve time to delivery, quality, value, and predictability with integrated Application Lifecycle
     Management combined with best practices for scaling agility.

The IBM Rational Collaborative Lifecycle Management Solution provides capabilities that
fully support an integrated ALM approach

   – Allows organizations to coordinate people, processes, and tools for requirements management,
     development and quality management by providing traceability across lifecycle artifacts, process
     definition and enactment, and reporting.


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Software drives today’s innovation for a smarter planet
Transforming the way we live, work, and play




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The defining challenge: Managing “systems of systems”
From back-end software to customer facing portals, systems of systems
drive your relationships with customers, suppliers and business partners
                                                            In-house
                                                          Development



                                                                             Outsourced
                                  Third-party
                                                                             and Globally
                                      IP
                                                                              Distributed
          Mobile Device                                                                            Service-oriented
            Access                                                                                Architecture (SOA)

                                                         Software-driven
                                                           Innovation

                                                          COMPLEXITY
                            Partner                                               Commercial
                             Code                                                 Off-the-shelf




                  End-user                                              Legacy
                                                 Open                                         Cloud / SaaS
                Web Application                                           and
                                                Source
                                                                        Re-use



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The convergence of physical assets and IT applications requires a new
approach for integrating products and services




         Unique Value is unleashed through an
     Ecosystem of Intelligent “Systems of Systems”


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Business and IT Agility: Balancing Resources to Support Business Innovation
Balance IT investments to focus on new solutions.



  34%




  66%




           Forrester estimates that ongoing operations and maintenance consume 66% of IT budgets
           While new projects and software initiatives represent only 34%

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Key Software development lifecycles

                                                                      3 inter-related lifecycles of
                                                                      activity involving different
                       Decide                                         goals, timelines, roles,
       Help me make strategic decisions                               processes and tools



                                                Develop
                                 Help me develop what I decide



                                                                      Deploy
                                                          Help me deploy what I develop




                                   Integrate, Instrument & Improve
               Help me oversee this entire value chain and incrementally improve

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Key Software development lifecycles



         Enterprise Architecture and
             Portfolio Planning


                                Application Lifecycle
                                   Management



                                                Deployment Planning &
                                                     Automation



                             Measured Improvement



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ALM is about connecting the disciplines
Project/Planning                                Requirements                                  Development                                   Testing
 • Business                                   • Use Cases                                   • TDD                                         • Scenario-
   Drivers                                    • Nonfunctional                               • Build                                         Driven
 • Iterations                                                                                                                               Automation
                                              • Sign-off                                      Management
                                                                                                                                          • Exploratory
 • Sign-off                                   • Contract                                    • Static
                                                                                                                                            Test
 • Contract                                                                                   Analysis
                                              • Risk Assess                                                                               • User
 • Risk Assess                                                                              • BVT
                                              • Threat Model                                                                                Involvement
                                                                                            • Source
 • User                                                                                                                                   • Contract
                                              • Test                                          Management
   Involvement                                                                                                                              Validation
                                                Requirements
                                                                                            • Pair
                                                                                              Programming/
                                                                                              Code Review

                                                Continuous Learning and Feedback
Source: Gartner Application Architecture, Development & Integration Summit Presentation, The Future and Present of AD, Thomas E. Murphy, December 2008

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Rational Application Lifecycle Management (ALM)
Modular, open and extensible

                                 Requirements
                                 Management




                               Software, Change &
               Quality                                Design
                                  Configuration
             Management                             Management
                                  Management



                                Build & Deploy
                                 Management




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Agenda


                    1   Current market situation




                    2   IBM Rational Collaboration Lifecycle
                        Management


                    3   Delivering the 5 ALM imperatives



                    4   Proven results



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An ALM solution powered by Jazz
   Rational solution for Collaborative Lifecycle Management



                                           CREATE SOFTWARE

                    Real-time Planning, Lifecycle Traceability, Team Collaboration,
                     Development Intelligence, Continuous Process Improvement


                      Rational
                                            Rational Team           Rational Quality
                    Requirements
                                               Concert                 Manager
                     Composer

                    Requirements          Planning, Change,             Quality
                    Management           Configuration & Build        Management
                                             Management




                                                                                       *extensions


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Jazz provides open collaboration across the software
and systems lifecycle
                                         COMMUNITY
                       Transparent collaboration and exchange of ideas




                                         PRODUCTS
                    Application lifecycle tools that leverage the Jazz platform

                                         PLATFORM
                           Open Services for Lifecycle Collaboration
                                    Integration services




                               Application frameworks and toolkits




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Open interfaces. Open possibilities.

                    Open Services                    An industry initiative
                    for Lifecycle                    for simplifying tool integration across the
                    Collaboration                    software lifecycle .




       Barriers to sharing resources        The Open Services initiative is

       across the software lifecycle           Building a community of vendors, open source
                                                projects, integrators and IT teams, at open-
          Multiple vendors, open source
                                                services.net
           projects, and in-house tools
                                               Creating public specifications of resources and
          Private vocabularies, formats        services, like change requests, test cases, defects,
           and stores                           requirements and user stories
          Entanglement of tools and data      Delivering loosely coupled resource formats and
                                                services with “just enough” standardization




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Rational Team Concert: A Closer Look
                          Planning                                   Project Transparency
      Integrated release/iteration planning                  Customizable web based dashboards
      Effort estimation & progress tracking taskboards       Real time metrics and reports
      Out of the box process templates: formal or agile      Project milestone tracking and status


                    SCM                                 Work Items                        Build
    Component based SCM                    Defects, enhancements             Automated Work item and
     enables reuse across projects           and conversations                  change set traceability
    Change set based for easy              View and share query results      Build definitions for team
     addition or removal of features                                            and personal builds
                                            Support for approvals and
                                                                               Local or remote build servers
    Server-based sandboxes                  discussions
                                                                               Multi-level continuous
                                            Query editor interface             integration
    Can also work with SVN, Git,
     ClearCase or Synergy                   ClearQuest or Synergy Bridge      Integration with Build Forge

                                           Jazz Team Server
      Single structure for project related artifacts        Team advisor for defining / refining “rules”
      World-class team on-boarding / offboarding             and enabling continuous improvement
       including team membership, sub-teams and              Process enactment and enforcement
       project inheritance                                   In-context collaboration enables team members
      Role-based operational control for flexible            to communicate in context of their work
       definition of process and capabilities


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Advanced source code management



                                  Easily suspend and
                                     resume work




   Work in parallel
   without making
   branch copies



         Reproduce the exact
        workspace of any build




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Work on multiple product versions and teams while maintaining order




          Team of Team Stream



      Team Streams




      Developer Streams




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Simple, web-based, document versioning




     Have technical writers who need to version documentation (Word docs or
      PDF files) using a web UI?
         Don’t want to know about streams or accept/deliver, just want to version and store documents?
         Easily manage locking to ensure exclusive write access




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RTC works with your existing tools
  Easily import Bugzilla, Jira*, or any
   other change tracking system with CSV
   file support into RTC Work Items
  Easily import Subversion and CVS
   repositories into RTC SCM
  Importers also available for ClearCase /
   ClearQuest for those moving to RTC
  Connectors available to provide
   dynamic integrations with Subversion,
   ClearCase, ClearQuest, Synergy,
   Change




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Continuous integration/builds
Incremental and flexible integration with a great reduction in complexity
                                  RC2 Stabilization Stream


                                                RC2
  Weekly Integration Stream
  (Product Builds)



  Continuous Integration Stream
  (Product Builds)
                                                                  deliver and accept
                                                                  baselines

  Team Stream
  (Team Builds)
                                                                  deliver and accept
                                                                  change sets
                                                                                        good build
  Repository Workspace                                                                  failed build
  (Private Builds)                             suspend/resume                          deliver/accept


 Developers deal mainly with accepting and delivering to their team stream. Flowing
  changes to and from the product and weekly integration streams provides multi-level
  staged continuous integration support across a complex system.
 Each build references a snapshot of the artifacts that were built. Reproducing a build
  or patching a build is as simple as creating a new stream from the snapshot.

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Build auditing




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Build when you need to, from anywhere to anyone


  From Team Concert Web UI:
     Request new build
     Request rebuild of existing build
  Exposes build facilities to wider
   community
  Provides access to build function
   from any desktop




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Enterprise build support
…with flexible build engine types
 There are now multiple types of build engines: Jazz Build Engine, Rational Build Forge, and
  Rational Build Agent
 This allows the engine and its configuration to be shared across multiple definitions, and for
  definitions to support multiple engines. Different projects may now define their own engines.




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Agenda


                    1   Current market situation




                    2   IBM Rational Collaboration Lifecycle Management



                    3   Delivering the 5 ALM imperatives



                    4   Proven results



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What is required to deliver end-to-end visibility across teams,
tools and projects?




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Criteria for effective lifecycle management: ALM
imperatives
                    1. Real-time planning
                    2. Lifecycle traceability
                    3. In-Context collaboration
                    4. Development intelligence
                    5. Continuous process improvement




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Imperative 1: Real-time planning                                             Tasks                   Tasks
                                                                            Complete                Planned




      Don’t                                                  Do

 Have plans that live outside of ALM environment         Plan across the entire team, not silos, by linking and
 where requirements, development and test plans are      populating development and test plans from
 disconnected and managed separately, or not at all.     requirements.


 Rely on manual, error-prone updates.                    Practice continuous planning using lifecycle queries
                                                         and project dashboards to respond to changing
                                                         events.

 Have plans that are separate from team activities and   Use plans that are fully integrated with execution
 assignments.                                            where updating time spent directly from the work item
                                                         makes easy to keep accurate plans.
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One plan - Multiple views facilitate detailed analysis
                      1




2


                                  3




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Insure alignment across the business, development and test teams




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Align Plans to improve predictability, value, and quality
                                                            Developers
                                                             Developers
 No wasted effort – development                            understand the
                                                             understand the
  is qualitative and aligned to the                         business needs
                                                             business needs
  agreed upon requirements at                               and test effort
                                                             and test effort
  the right time
 Quality Assured – test teams
  know exactly what requirements
  and functionality have and
  haven’t been tested
 Whole team buy-in improves
  team trust, efficiency and focus




                                           Testers understand Sprint Plans
                                            Testers understand Sprint Plans
                                           and business expectations
                                            and business expectations

     Requirements owners clarify the
    Requirements owners clarify the
      business needs in aacollection
       business needs in collection
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Test your real-time planning capabilities
Can your team…


     Plan across the entire team?


     Plan for waterfall, iterative
      and agile environments?

     Integrate planning with execution?


     Instantly see the impact of a change
      in project scope or resources?




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Imperative 2: Lifecycle traceability

                                                                                      Stories
                                                                      Defects



                                                                                 Sprint          Code

                                                                 Test Scripts
                                                                                     Builds




       Don’t                                                Do

  Create silos of information with disconnected and     Link deliverables and connect the dots so every
  incompatible tooling and terminology                  deliverable has the proper upstream and downstream
                                                        relationship

  Email copies of deliverables to remote team members   Share links to deliverables with related deliverables
  and break linkages                                    context including reviews and comments from other
                                                        team members

  Integrate by replicating data                         Link critical project deliverable so that the entire team
                                                        have access to the latest version of the truth

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Team leads improve release quality & predictability

 Proactively respond to gaps as they surface through out the project
 Issues quickly highlighted and resolved




        Issue


  Incomplete

    Complete




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Team leads can improves quality and predictability
                                                     Developers
                                                      Developers
 Creating a shared vision delivers                  understand the
                                                      understand the
  what the stakeholders want                         requirements, test
                                                      requirements, test
                                                     criteria and test
                                                      criteria and test
 Whole team buy-in improves                         results
  team trust, efficiency and focus                    results
 Everyone knows what work is
  needed by whom and when.
 Traceability provides insight to
  knowing when you are DONE!




                                           Testers define and execute
                                            Testers define and execute
                                           tests cases with aaclear
                                            tests cases with clear
    Teams collaborate and clarify the
   Teams collaborate and clarify the       understanding of
                                            understanding of
            details of requirements
           details of requirements         requirements
                                            requirements
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Linked data is visible on all artifacts

 All roles can view the links on their artifacts.
 Each user has their own perspective and
  user interface for viewing links.
 Create, delete, navigate links on artifacts


 Example: Developer sees the relationships
  on a defect
 Traceability links on defects are
  automatically created




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Automated defect traceability reduces costs and improves quality
                                             Testers execute tests and
                                              Testers execute tests and
                                             submit defects
                                              submit defects
 4-clicks to submit a defect
  automatically linked to
  impacted artifacts
 Test results are recorded
  and linked to test cases, and
  associated requirements
 Test results can be linked to
  software builds
 Everyone has visibility into
  the defects, their impact, and
  the action taken to resolve                       Developers can see
  them                                               Developers can see
                                                    the exact test failure
                                                     the exact test failure
                                                    without having to
                                                     without having to
                                                    ask and remediate it
                                                     ask and remediate it




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Test your lifecycle traceability capabilities
Can your team answer these questions…
                                      Analyst                            Project Manager
                        Which requirements are
                                                                   Can we pass
                                                                                     Are we ready
                        addressed in this iteration?                                  to release?
                                           Are all of the          an audit?
                                   requirements tested?
                                                                       What defects were
                           What’s the quality of the                 resolved in this release?
                           high priority requirements?
                           What defects are reported               What tradeoffs can we maketo
                          against which requirements?                     release on time?

               Developer                               Release Engineer                   Quality Professional
  What requirements                            How can I standardize when teams        What is the quality
  am I implementing?           What test       use different tools?                    of the build?          What
                  uncovered this defect,
               on which environment            Where are the       Are build times                    has changed
                        and what build?        bottlenecks          getting longer              that I need to test?
How can I recreate the                         in our processes?       or shorter?
last version to                                                                          What defects have been
do a patch?         What changes               How can I speed up my builds?           addressed since the last build?
               occurred overnight?




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Imperative 3: In-Context collaboration




        Don’t                                      Do

                                               Unified teams share linked data providing visibility into
   Create an environment of silo’d teams and   each others work.
   disconnected data

   Manually collect status reports or
   wait for status meetings to take action     Collaboration is also about knowing what is going on
                                               without having to ask. Dashboards and traceability
                                               views provide real-time status of the team’s progress.

                                               All discussions in work items integrated on the plan.
   Rely on email discussions.                  Use lifecycle queries to answer more meaningful
                                               questions such as “Which requirements are affected
                                               by defects?                                    39

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In-context Collaboration always shows the latest




                                 Recent Threaded discussions highlighted on requirements




          Threaded discussions
            on requirements




                                       Unread work Items bolded for developers



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Dashboards summarize for quick access to the latest
information
                                          Requirements comment updates

                                            Feeds focused on Requirement comments focus
                                            stakeholders on changes and strip out the noise
                                            of attributes changes etc..




 Any changes to a Requirement

 Feeds on all changes give project
 leads visibility into all requirements
 changes so that know exactly what is
 changing by whom and can access
 immediately assess the impact for the
 team.




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Rich hovers automate information access without having to click




   Rich hovers provide quick
    access to information to
    determine if additional
    details are required!




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Test your collaboration capabilities
Can your team…


 Easily access the “single source of the truth”
  through linked artifacts?


 Quickly grasp the “who, what,
  when and why” of team activities?


 Bring new team members
  up-to-speed quickly?


 Overcome the barriers of multiple
  time zones when working with
  outsourced and distributed team
  members?




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If Measurement is so important, we must be doing it a
lot, right?
               Fortune 500 firms with:
                   Quality measures:                                            45%
                   Productivity measures 30%
                   Complete measures:                                           15%


                                                                                  Projects with strong
                                                                             versus weak measurement practices
                                                                                                                                          Strong
                    Impact                                                                                                                Weak
           of not measuring




44 Source: Capers Jones, Measurement, Metrics and Industry Leadership, 2009 and Software Engineering Best Practices, McGraw Hill, 2010.
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Imperative 4: Development Intelligence




       Don’t                                                  Do

  Manually collect data by hounding the team for status   Use live dashboards that provide transparency of
  reports.                                                information and dashboard reports based on data
                                                          coming from the team’s activity.

  Take a ‘big bang’ approach to instituting measures      Identify a weak spot or a current pain point or
                                                          bottleneck.

  Don’t expect to get it right the first time.            Conduct retrospectives to discover what worked, what
                                                          didn’t work, and how you can improve.



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From In Process (Team) To Executive Value
Appropriate Metrics for Each Management level
      Dimensions                   Team                       Middle Management                Development Executive
                               (In Process)                  (Development Mgmt.)                 (VP Development)
Time-to-Value                                      User Story Points / Use Case Points
(Schedule)
                                 Iteration Burndown, Blocking Work Item
                                                                             Release Burndown
Product Value                                                Iteration Velocity
                            Stakeholder Feedback, # of Enhancement Request, Age of Enhancement Request
                                                      Tested and Delivered Requirements, Business Value Velocity,
                                                                         Customer Satisfaction
                                              Effort (Man-hours)
                                                                              Cost / Unit of work
                                                                                             Development / Maintenance
                                                                                                      Costs
                                               Technical Debt (Defect trend, defect density)
                                   Test Status, Test Coverage of Requirement, Test Execution Status
                                                                               Quality at Ship
                                   User Story Points / Use Case Points
                                                                      Planned/Actual Cost and Velocity
                                                                   Trend Variance. Likelihood of on-time delivery



 Note: Bold indicates that there is Out-Of-The-Box report supported by Rational tools

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Measuring Time-to-Value (Schedule)

Iteration Burndown
   Showing how much work is left to do in an
   iteration. It enables the team to adjust scope or
   resources to finish the iteration successfully.




 Release Burndown
       Shows the estimated
       functionality remaining to
       complete the current release.




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Measuring Product Value

Enhancement Request Trend
 Shows the trend of enhancement requests received,
 approved, and closed during the project lifecycle. A high
 number of enhancement requests can indicate that the
 system is not functioning as stakeholders expected.




Age of Enhancement Requests
   Tracks the length of time stakeholder
   enhancement requests remain open.
   Unaddressed requests can impact the
   stakeholders' perception of value.



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Measuring Product Cost

Cost per unit of work
  Tracks the cost of delivering a single unit
  of work (such as a user story point or
  use case point) across iterations.
  Monitoring this metric in each iteration
  helps the team understand if they are
  burning budget at a sustainable rate.




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Measuring Product Quality

  Defect Trends
   Shows defect arrival and closure rates,
   determines the remaining defect backlog,
   projects the future defect arrival/close rate up
   to and post-ship




Test Execution Status
   Monitors test completion and success




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Use dashboards to provide that 1 view of project health




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Test your development intelligence
Can your team…

 Time-to-Value
  –Produce the right capabilities
   according to the committed schedule?
 Product Value
  –Deliver a valuable product?
 Product Cost
  –Measure what we spending to deliver
   the system?
 Product Quality
  –Build a high quality system?
 Predictability
  –Manage the risk and uncertainty?




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Imperative 5: Continuous process improvement

                                                                   Step 1               Step 2
                                                                  Adopt                 Enact

                                                                   Step 4               Step 3
                                                                Improve              Measure



       Don’t                                          Do

  Define a process and place it on a shelf        Use a tool that can ‘enact’ your process definition and
                                                  guide the team toward the desired result.

  Ignore process altogether or treat it like an   Learn from what other teams have done and leverage
  unnecessary burden.                             their results across other teams when appropriate
                                                  Ignore process altogether or treat it like an
                                                  unnecessary burden.

  Institute process police                        Let the tool govern behavior and refine it over time.
                                                  Add peer reviews to encourage knowledge sharing
                                                  and collaboration.


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Adopt - Process Sharing
Leverage the Best practices from Rational and other teams
                                              Process Templates on Server: JKE.tools.com:9443/JTS

     1      Import/export Templates                  Scrum             Iterative        Traditional
              Provides the ability to
              leverage best practices from
              Rational and other teams


    2        Servers support multiple templates Web Banking
                                                  Web Banking
               Allowing administrators to support Team : Core
               different processes.                       Project ::Savings
                                                           Project Savings
               Teams improve their process         Team : UI
               independently.
                                                   Team : Benefits
                                                                          Project ::Retail
                                                                           Project Retail


    3        Process updates can be shared
               Allows teams to control when
               they want to accept
               improvements.


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Team Retrospectives help identify areas of improvement

    Tracking Retrospectives help
     team members to collaborate
     on improvements.
     –Ranking of process
      improvements help to focus on
      where the team feels the
      biggest pain.
     –Metrics where available help
      support process improvements
      and show results.




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Test your process improvement capabilities
Can your team…


 Leverage out-of-the-box process templates
  for traditional and agile workflows?

 Change process “on the fly”
  as part of a continuous feedback loop?

 Allow team leads to determine how strict
  or lax the “rules of the road” should be?

 Modify process enforcement over the life
  of a project, to encourage early-stage
  experimentation and end-game stability?




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Agenda


                    1   Current market situation



                    2   IBM Rational Collaboration Lifecycle Management



                    3   Delivering the 5 ALM imperatives



                    4 Proven results



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Business Results
                                                               Automated status reporting
                                                        derived from evolving engineering artifacts
                                                              can improve productivity by
 Being able to collaborate on work items,                               5-10%                Best practices in scope management
         defects and build errors                                                                can improve predictability
       can reduce late rework by                                                                     of project delivery by
                       25-50%                                                                            20-30%




                          COLLABORATE                                 AUTOMATE                        REPORT




     Source: IBM analysis based on services research.

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Gartner MarketScope for Application Life Cycle Management
IBM Rational earns “Strong Positive” – the highest possible rating

                                                                                                                                                                            IBM earns
                                                                                                                                                             “Strong Positive”―the highest possible
                                                                                                                                                                              rating
       Efficient coordination and automation of the
       delivery process requires new, collaborative
       approaches to the planning, measurement,
       execution, control and reporting of activities.

       These new approaches are what differentiate
       current application life cycle management (ALM)
       tools, and what make ALM processes vital to
       leading-edge development activities.

       ALM is what enables sustainable agile practices.
       ALM creates a management framework providing
       consistent, auditable records of the decisions and
       activities of agile teams.




The MarketScope is copyrighted November 11, 2010 by Gartner, Inc. and is reused with permission. The MarketScope is an evaluation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure
against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the MarketScope, and does not advise technology users to select only those vendors with the highest rating. Gartner
disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. The MarketScope graphic was published by Gartner, Inc. as part of a larger research note and should
be evaluated in the context of the entire report. The Gartner report is available upon request from IBM.


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What analysts are saying...
Liz Barnett, Ez-Insight
 “With the Jazz project, Rational has developed breakthrough technology and is poised to set the standard
 for collaborative ALM... Given the current business climate of ‘deliver more with less much sooner,’
 organizations have no choice but to rethink the ways that they deliver software solutions. The Jazz project
 will help teams achieve that goal.”
Paul Herzlich, Ovum
 “IBM has taken the opportunity to exploit the Jazz platform’s power inventively. Its ‘living’ test plan is
 a masterpiece of applying new technology to a familiar problem… What is being delivered will
 demonstrate convincingly that IBM is raising the standard for a test management product.”
Julie Craig, EMA
 “Rational’s differentiators are difficult for competitors to equal, and the new Jazz platform foundation
 may well turn out to be one of the best investments the Rational team has made.”
Simon Jacobson, AMR
 “Frankly I wish folks who sold quality management solutions took this approach. Most of the folks
 I speak to talk about the lifecycle, but they are selling you a mass transit system, but only
 really provide the train station.”
Dave West, Forrester
 “What collaborative application lifecycle management is going to provide us with as an industry is the idea
 that these people have to work together on a platform to support them…I think that’s really exciting.”
Bola Rotibi, Creative Intellect Consulting
 “Jazz’s intuitiveness and simplicity – for configuration, management, and implementation – is allowing IBM
 Rational to extend beyond its traditional enterprise audience and appeal to smaller and more agile teams and
 organizations… IBM Rational has embarked on a grand vision for the Jazz platform that is starting to pay off.”
60
www.strongback.us
Establish a modern development platform designed
to extend your investments
   Rational solution for Enterprise Modernization
                                         Requirements
                                         Management
                                      Rational Requirements
                                            Composer




                Quality               Software Change &                  Development
              Management           Configuration Management
                                                                      Rational Developer
        Rational Quality Manager      Rational Team Concert              for System z
                                                                     Rational Software Architect*



                                         Build & Deploy
                                          Management
                                      Rational Team Concert
                                     Rational Automation Framework
                                            for WebSphere*                  *Optional add-on solutions




61
www.strongback.us
On-target product and process management via integration
on an open platform
   Rational solution for Systems and Software Engineering

                                                 Open Services for Lifecycle Collaboration

            REQUIREMENTS MANAGEMENT                                               QUALITY MANAGEMENT
                 Manage all system requirements                                  Achieve “quality by design” with an
              with full traceability across the lifecycle                      integrated, automated testing process
                           Rational DOORS                                            Rational Quality Manager


                                                     DESIGN MANAGEMENT
                                         Use modeling to validate requirements, architecture
                                          and design throughout the development process
                                                        Rational Rhapsody



                             COLLABORATION, PLANNING & CHANGE MANAGEMENT
                            Collaborate across diverse engineering disciplines and development teams
                                                     Rational Team Concert




62
www.strongback.us
jazz.net
Creating a higher-fidelity connection to our customers

                                                   Suppose we did our development
                                                   out on the Internet?


                                                          A transparent software delivery
                                                           laboratory where you can...
                                                             Get answers and insights
                                                               directly from engineering
                                                             Communicate with the
                                                               development team
                                                             Track the progress of
                                                               builds and milestones
                                                             Get the latest product
                                                               trials and betas
                                                             Join developers and
                                                               product managers in
                                                               discussion groups
                                                             Submit defect and
                                                               enhancement requests

63
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Summary: Rational Collaborative Lifecycle Management
Transforming software and systems delivery


 Collaborate
 Bridge the gap between technical and business communities
 through shared access to enterprise documents, workflows
 and collaboration solutions.

 Automate
 Make it easy for individuals and teams to "do the right thing" and "do
 things right" by automating team process and workflow.

 Report
 Track and measure progress across multiple teams, tools and
 geographies by leveraging the real-time instrumentation of the software
 lifecycle.




                           Helping customers improve the value and performance of their investments in software as
                           strategic business assets



 64
 www.strongback.us
Next steps: Resources
    Collaborative Lifecycle Management on Jazz.net Learn about the latest releases and
     features, participate in the forums, watch recorded videos of the solution in action. (link)
    Agility@Scale eKit Download the Forrester Agile Wave and get a wealth of resources
     for improving team flexibility and responsiveness. (link)
    ALM Buyer’s Guide – Explore objective criteria you can use to evaluate ALM
     solutions. (link)
    ALM Value Estimator – In just five minutes, determine how much money you can save
     your organization with Rational ALM solutions. (link)
    ALM Everyware eKit Download the Gartner MarketScope on ALM and get a wealth of
     resources for improving team productivity. (link)




65
www.strongback.us
Coming in this series …..
 A Single Source of Truth -- Aligning Business Priorities and IT
    Project Deliverables
 When: Wednesday, June 22, 2011 at 2:00 p.m. EDT

 Software Quality Delivered -- From Concept to Launch to
 Retirement
 When: Wednesday, June 29, 2011 at 2:00 p.m. EDT


 Sign up now:
 http://www.strongback.us/w3/events/CALMWebinar.jsp




www.strongback.us
© Copyright IBM Corporation 2011. All rights reserved. The information contained in these materials is provided for informational purposes only, and is provided AS IS without warranty of any kind,
express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, these materials. Nothing contained in these materials is intended to, nor shall have
the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM
software. References in these materials to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities
referenced in these materials may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature
availability in any way. IBM, the IBM logo, Rational, the Rational logo, Telelogic, the Telelogic logo, and other IBM products and services are trademarks of the International Business Machines
Corporation, in the United States, other countries or both. Other company, product, or service names may be trademarks or service marks of others.


   67
   www.strongback.us
BACKUP SLIDES
Case Study: MV Sistemas Ltd
Greater productivity, global collaboration, and lifecycle visibility                    Solution components:
Results
                                                                                       Requirements Management
MV was the first company in Brazil to become certified to use electronic health          Rational Requirements
records, meeting the security standards issued by SBIS and CFM.                                Composer

Business challenge:
MV is a leading provider of healthcare systems in Brazil with three software                 Architecture &
development centers that needed to improve their development processes to rapidly             Development
                                                                                        Rational Software Architect
respond and take advantage of market opportunities and regulations in the changing
                                                                                        Rational Software Modeler
healthcare industry.
                                                                                           Rational Application
Solution:                                                                               Developer for Websphere

Collaborative Lifecycle Management solution and lifecycle offerings, with RUP
methodology and agile practices. MV first adopted and updated their change and            Software Change &
configuration management processes with Rational Team Concert and then added           Configuration Management
Requirements Composer for business process and rules modeling, requirements              Rational Team Concert
collaboration and elicitation, and Quality Manager for test planning, test creation,    Rational Method Composer
execution, and quality management.

Benefits:                                                                              Build & Deploy Management
                                                                                         Rational Team Concert
MV accomplished the following:
- Greater integration of and collaboration among three development locations
- Improved developer and tester productivity                                              Quality Management
- Decreased the learning curve when employees switch from one location to               Rational Quality Manager
another                                                                                 Rational Functional Tester
- Gained greater visibility into requirements                                          Rational Performance Tester
- Achieved greater reuse of requirements.
69
www.strongback.us
Build Health

 Build completion over
  time shows if the team is
  impacted by build


 Other Metrics
  –# of daily builds




70
www.strongback.us
Customize your vantage point to keep what's important to you in focus

 Team Central
  Shows what is happening on project:
    • News & events
    • What’s being worked on
    • Changes
  Configurable (RSS feeds) - New kinds
   of information easily added
  Personalized, Persistent - Each team
   member can tailor to their needs




                                                                        71
 www.strongback.us
Multi-level continuous integration
Individually - with your team - with your project




                                                    72
 www.strongback.us
Symbolic link support
    Are you using ClearCase or another scm that supports symbolic links?
      Rational Team Concert supports symbolic links as first class objects
      Symbolic link changes are tracked – just like directory or file name changes




                         ln -s ./v2.0.0.2/readme.txt readme.txt


www.strongback.us
Formal Reviews drive agreement and prevent re-work
  Reviews & approvals        Requirements
   insures artifacts are
   reviewed and/or approved
   by key team members and
   captures compliance
   requirements.

                                   Work
             Test Artifacts        Items




74
www.strongback.us
Distributed source control
Deliver and accept across repositories

    Share, compare, manage the flow of
     changes between developers, teams, and
     projects across different repositories
    Provides organizations with flexibility
     while governing source control across
     distributed locations
    Improves collaboration with other lines of
     business, and outside suppliers, who need
     to share component code changes across
     repositories




www.strongback.us

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Collaborative Lifecycle Managmenent - an Introduction

  • 1. IBM Rational solution for Collaborative Lifecycle Management
  • 2. Agenda 1 Current market situation 2 IBM Rational Collaboration Lifecycle Management 3 Delivering the 5 ALM imperatives 4 Proven results www.strongback.us
  • 3. Executive Summary Software is integral to business success – Software is woven through systems, products and services, helping companies bring new – smarter – innovations to market. Market realities are pushing organizations to innovate with less – The ability to innovate is impacted by market realities such as increasing complexity, tighter budgets and a more demanding competitive landscape Integrated Application Lifecycle Management (ALM) provides the ability to innovate while reducing overhead costs – Improve time to delivery, quality, value, and predictability with integrated Application Lifecycle Management combined with best practices for scaling agility. The IBM Rational Collaborative Lifecycle Management Solution provides capabilities that fully support an integrated ALM approach – Allows organizations to coordinate people, processes, and tools for requirements management, development and quality management by providing traceability across lifecycle artifacts, process definition and enactment, and reporting. 3 www.strongback.us
  • 4. Software drives today’s innovation for a smarter planet Transforming the way we live, work, and play www.strongback.us
  • 5. The defining challenge: Managing “systems of systems” From back-end software to customer facing portals, systems of systems drive your relationships with customers, suppliers and business partners In-house Development Outsourced Third-party and Globally IP Distributed Mobile Device Service-oriented Access Architecture (SOA) Software-driven Innovation COMPLEXITY Partner Commercial Code Off-the-shelf End-user Legacy Open Cloud / SaaS Web Application and Source Re-use www.strongback.us
  • 6. The convergence of physical assets and IT applications requires a new approach for integrating products and services Unique Value is unleashed through an Ecosystem of Intelligent “Systems of Systems” 6 www.strongback.us
  • 7. Business and IT Agility: Balancing Resources to Support Business Innovation Balance IT investments to focus on new solutions. 34% 66%  Forrester estimates that ongoing operations and maintenance consume 66% of IT budgets  While new projects and software initiatives represent only 34% 7 www.strongback.us
  • 8. 8 Key Software development lifecycles 3 inter-related lifecycles of activity involving different Decide goals, timelines, roles, Help me make strategic decisions processes and tools Develop Help me develop what I decide Deploy Help me deploy what I develop Integrate, Instrument & Improve Help me oversee this entire value chain and incrementally improve 8 www.strongback.us
  • 9. 9 Key Software development lifecycles Enterprise Architecture and Portfolio Planning Application Lifecycle Management Deployment Planning & Automation Measured Improvement 9 www.strongback.us
  • 10. ALM is about connecting the disciplines Project/Planning Requirements Development Testing • Business • Use Cases • TDD • Scenario- Drivers • Nonfunctional • Build Driven • Iterations Automation • Sign-off Management • Exploratory • Sign-off • Contract • Static Test • Contract Analysis • Risk Assess • User • Risk Assess • BVT • Threat Model Involvement • Source • User • Contract • Test Management Involvement Validation Requirements • Pair Programming/ Code Review Continuous Learning and Feedback Source: Gartner Application Architecture, Development & Integration Summit Presentation, The Future and Present of AD, Thomas E. Murphy, December 2008 10 www.strongback.us
  • 11. Rational Application Lifecycle Management (ALM) Modular, open and extensible Requirements Management Software, Change & Quality Design Configuration Management Management Management Build & Deploy Management 11 www.strongback.us
  • 12. Agenda 1 Current market situation 2 IBM Rational Collaboration Lifecycle Management 3 Delivering the 5 ALM imperatives 4 Proven results 12 www.strongback.us
  • 13. An ALM solution powered by Jazz Rational solution for Collaborative Lifecycle Management CREATE SOFTWARE Real-time Planning, Lifecycle Traceability, Team Collaboration, Development Intelligence, Continuous Process Improvement Rational Rational Team Rational Quality Requirements Concert Manager Composer Requirements Planning, Change, Quality Management Configuration & Build Management Management *extensions 13 www.strongback.us
  • 14. Jazz provides open collaboration across the software and systems lifecycle COMMUNITY Transparent collaboration and exchange of ideas PRODUCTS Application lifecycle tools that leverage the Jazz platform PLATFORM Open Services for Lifecycle Collaboration Integration services Application frameworks and toolkits 14 www.strongback.us
  • 15. Open interfaces. Open possibilities. Open Services An industry initiative for Lifecycle for simplifying tool integration across the Collaboration software lifecycle . Barriers to sharing resources The Open Services initiative is across the software lifecycle  Building a community of vendors, open source projects, integrators and IT teams, at open-  Multiple vendors, open source services.net projects, and in-house tools  Creating public specifications of resources and  Private vocabularies, formats services, like change requests, test cases, defects, and stores requirements and user stories  Entanglement of tools and data  Delivering loosely coupled resource formats and services with “just enough” standardization 15 www.strongback.us
  • 16. Rational Team Concert: A Closer Look Planning Project Transparency Integrated release/iteration planning  Customizable web based dashboards Effort estimation & progress tracking taskboards  Real time metrics and reports Out of the box process templates: formal or agile  Project milestone tracking and status SCM Work Items Build  Component based SCM  Defects, enhancements  Automated Work item and enables reuse across projects and conversations change set traceability  Change set based for easy  View and share query results  Build definitions for team addition or removal of features and personal builds  Support for approvals and  Local or remote build servers  Server-based sandboxes discussions  Multi-level continuous  Query editor interface integration  Can also work with SVN, Git, ClearCase or Synergy  ClearQuest or Synergy Bridge  Integration with Build Forge Jazz Team Server  Single structure for project related artifacts  Team advisor for defining / refining “rules”  World-class team on-boarding / offboarding and enabling continuous improvement including team membership, sub-teams and  Process enactment and enforcement project inheritance  In-context collaboration enables team members  Role-based operational control for flexible to communicate in context of their work definition of process and capabilities www.strongback.us
  • 17. Advanced source code management Easily suspend and resume work Work in parallel without making branch copies Reproduce the exact workspace of any build www.strongback.us
  • 18. Work on multiple product versions and teams while maintaining order Team of Team Stream Team Streams Developer Streams 18 www.strongback.us
  • 19. Simple, web-based, document versioning  Have technical writers who need to version documentation (Word docs or PDF files) using a web UI?  Don’t want to know about streams or accept/deliver, just want to version and store documents?  Easily manage locking to ensure exclusive write access www.strongback.us
  • 20. RTC works with your existing tools  Easily import Bugzilla, Jira*, or any other change tracking system with CSV file support into RTC Work Items  Easily import Subversion and CVS repositories into RTC SCM  Importers also available for ClearCase / ClearQuest for those moving to RTC  Connectors available to provide dynamic integrations with Subversion, ClearCase, ClearQuest, Synergy, Change 20 www.strongback.us
  • 21. Continuous integration/builds Incremental and flexible integration with a great reduction in complexity RC2 Stabilization Stream RC2 Weekly Integration Stream (Product Builds) Continuous Integration Stream (Product Builds) deliver and accept baselines Team Stream (Team Builds) deliver and accept change sets good build Repository Workspace failed build (Private Builds) suspend/resume deliver/accept  Developers deal mainly with accepting and delivering to their team stream. Flowing changes to and from the product and weekly integration streams provides multi-level staged continuous integration support across a complex system.  Each build references a snapshot of the artifacts that were built. Reproducing a build or patching a build is as simple as creating a new stream from the snapshot. www.strongback.us
  • 22. Build auditing 22 www.strongback.us
  • 23. Build when you need to, from anywhere to anyone  From Team Concert Web UI:  Request new build  Request rebuild of existing build  Exposes build facilities to wider community  Provides access to build function from any desktop 23 www.strongback.us
  • 24. Enterprise build support …with flexible build engine types There are now multiple types of build engines: Jazz Build Engine, Rational Build Forge, and Rational Build Agent This allows the engine and its configuration to be shared across multiple definitions, and for definitions to support multiple engines. Different projects may now define their own engines. www.strongback.us
  • 25. Agenda 1 Current market situation 2 IBM Rational Collaboration Lifecycle Management 3 Delivering the 5 ALM imperatives 4 Proven results 25 www.strongback.us
  • 26. What is required to deliver end-to-end visibility across teams, tools and projects? 26 www.strongback.us
  • 27. Criteria for effective lifecycle management: ALM imperatives 1. Real-time planning 2. Lifecycle traceability 3. In-Context collaboration 4. Development intelligence 5. Continuous process improvement 27 www.strongback.us
  • 28. Imperative 1: Real-time planning Tasks Tasks Complete Planned Don’t Do Have plans that live outside of ALM environment Plan across the entire team, not silos, by linking and where requirements, development and test plans are populating development and test plans from disconnected and managed separately, or not at all. requirements. Rely on manual, error-prone updates. Practice continuous planning using lifecycle queries and project dashboards to respond to changing events. Have plans that are separate from team activities and Use plans that are fully integrated with execution assignments. where updating time spent directly from the work item makes easy to keep accurate plans. 28 www.strongback.us
  • 29. One plan - Multiple views facilitate detailed analysis 1 2 3 29 www.strongback.us
  • 30. Insure alignment across the business, development and test teams 30 www.strongback.us
  • 31. Align Plans to improve predictability, value, and quality Developers Developers  No wasted effort – development understand the understand the is qualitative and aligned to the business needs business needs agreed upon requirements at and test effort and test effort the right time  Quality Assured – test teams know exactly what requirements and functionality have and haven’t been tested  Whole team buy-in improves team trust, efficiency and focus Testers understand Sprint Plans Testers understand Sprint Plans and business expectations and business expectations Requirements owners clarify the Requirements owners clarify the business needs in aacollection business needs in collection 31 www.strongback.us
  • 32. Test your real-time planning capabilities Can your team…  Plan across the entire team?  Plan for waterfall, iterative and agile environments?  Integrate planning with execution?  Instantly see the impact of a change in project scope or resources? 32 www.strongback.us
  • 33. Imperative 2: Lifecycle traceability Stories Defects Sprint Code Test Scripts Builds Don’t Do Create silos of information with disconnected and Link deliverables and connect the dots so every incompatible tooling and terminology deliverable has the proper upstream and downstream relationship Email copies of deliverables to remote team members Share links to deliverables with related deliverables and break linkages context including reviews and comments from other team members Integrate by replicating data Link critical project deliverable so that the entire team have access to the latest version of the truth 33 www.strongback.us
  • 34. Team leads improve release quality & predictability  Proactively respond to gaps as they surface through out the project  Issues quickly highlighted and resolved Issue Incomplete Complete 34 www.strongback.us
  • 35. Team leads can improves quality and predictability Developers Developers  Creating a shared vision delivers understand the understand the what the stakeholders want requirements, test requirements, test criteria and test criteria and test  Whole team buy-in improves results team trust, efficiency and focus results  Everyone knows what work is needed by whom and when.  Traceability provides insight to knowing when you are DONE! Testers define and execute Testers define and execute tests cases with aaclear tests cases with clear Teams collaborate and clarify the Teams collaborate and clarify the understanding of understanding of details of requirements details of requirements requirements requirements 35 www.strongback.us
  • 36. Linked data is visible on all artifacts  All roles can view the links on their artifacts.  Each user has their own perspective and user interface for viewing links.  Create, delete, navigate links on artifacts  Example: Developer sees the relationships on a defect  Traceability links on defects are automatically created 36 www.strongback.us
  • 37. Automated defect traceability reduces costs and improves quality Testers execute tests and Testers execute tests and submit defects submit defects  4-clicks to submit a defect automatically linked to impacted artifacts  Test results are recorded and linked to test cases, and associated requirements  Test results can be linked to software builds  Everyone has visibility into the defects, their impact, and the action taken to resolve Developers can see them Developers can see the exact test failure the exact test failure without having to without having to ask and remediate it ask and remediate it 37 www.strongback.us
  • 38. Test your lifecycle traceability capabilities Can your team answer these questions… Analyst Project Manager Which requirements are Can we pass Are we ready addressed in this iteration? to release? Are all of the an audit? requirements tested? What defects were What’s the quality of the resolved in this release? high priority requirements? What defects are reported What tradeoffs can we maketo against which requirements? release on time? Developer Release Engineer Quality Professional What requirements How can I standardize when teams What is the quality am I implementing? What test use different tools? of the build? What uncovered this defect, on which environment Where are the Are build times has changed and what build? bottlenecks getting longer that I need to test? How can I recreate the in our processes? or shorter? last version to What defects have been do a patch? What changes How can I speed up my builds? addressed since the last build? occurred overnight? 38 www.strongback.us
  • 39. Imperative 3: In-Context collaboration Don’t Do Unified teams share linked data providing visibility into Create an environment of silo’d teams and each others work. disconnected data Manually collect status reports or wait for status meetings to take action Collaboration is also about knowing what is going on without having to ask. Dashboards and traceability views provide real-time status of the team’s progress. All discussions in work items integrated on the plan. Rely on email discussions. Use lifecycle queries to answer more meaningful questions such as “Which requirements are affected by defects? 39 39 www.strongback.us
  • 40. In-context Collaboration always shows the latest Recent Threaded discussions highlighted on requirements Threaded discussions on requirements Unread work Items bolded for developers 40 www.strongback.us
  • 41. Dashboards summarize for quick access to the latest information Requirements comment updates Feeds focused on Requirement comments focus stakeholders on changes and strip out the noise of attributes changes etc.. Any changes to a Requirement Feeds on all changes give project leads visibility into all requirements changes so that know exactly what is changing by whom and can access immediately assess the impact for the team. 41 www.strongback.us
  • 42. Rich hovers automate information access without having to click  Rich hovers provide quick access to information to determine if additional details are required! 42 www.strongback.us
  • 43. Test your collaboration capabilities Can your team…  Easily access the “single source of the truth” through linked artifacts?  Quickly grasp the “who, what, when and why” of team activities?  Bring new team members up-to-speed quickly?  Overcome the barriers of multiple time zones when working with outsourced and distributed team members? 43 www.strongback.us
  • 44. If Measurement is so important, we must be doing it a lot, right? Fortune 500 firms with: Quality measures: 45% Productivity measures 30% Complete measures: 15% Projects with strong versus weak measurement practices Strong Impact Weak of not measuring 44 Source: Capers Jones, Measurement, Metrics and Industry Leadership, 2009 and Software Engineering Best Practices, McGraw Hill, 2010. www.strongback.us
  • 45. Imperative 4: Development Intelligence Don’t Do Manually collect data by hounding the team for status Use live dashboards that provide transparency of reports. information and dashboard reports based on data coming from the team’s activity. Take a ‘big bang’ approach to instituting measures Identify a weak spot or a current pain point or bottleneck. Don’t expect to get it right the first time. Conduct retrospectives to discover what worked, what didn’t work, and how you can improve. 45 www.strongback.us
  • 46. From In Process (Team) To Executive Value Appropriate Metrics for Each Management level Dimensions Team Middle Management Development Executive (In Process) (Development Mgmt.) (VP Development) Time-to-Value User Story Points / Use Case Points (Schedule) Iteration Burndown, Blocking Work Item Release Burndown Product Value Iteration Velocity Stakeholder Feedback, # of Enhancement Request, Age of Enhancement Request Tested and Delivered Requirements, Business Value Velocity, Customer Satisfaction Effort (Man-hours) Cost / Unit of work Development / Maintenance Costs Technical Debt (Defect trend, defect density) Test Status, Test Coverage of Requirement, Test Execution Status Quality at Ship User Story Points / Use Case Points Planned/Actual Cost and Velocity Trend Variance. Likelihood of on-time delivery Note: Bold indicates that there is Out-Of-The-Box report supported by Rational tools 46 www.strongback.us
  • 47. Measuring Time-to-Value (Schedule) Iteration Burndown Showing how much work is left to do in an iteration. It enables the team to adjust scope or resources to finish the iteration successfully. Release Burndown Shows the estimated functionality remaining to complete the current release. 47 www.strongback.us
  • 48. Measuring Product Value Enhancement Request Trend Shows the trend of enhancement requests received, approved, and closed during the project lifecycle. A high number of enhancement requests can indicate that the system is not functioning as stakeholders expected. Age of Enhancement Requests Tracks the length of time stakeholder enhancement requests remain open. Unaddressed requests can impact the stakeholders' perception of value. 48 www.strongback.us
  • 49. Measuring Product Cost Cost per unit of work Tracks the cost of delivering a single unit of work (such as a user story point or use case point) across iterations. Monitoring this metric in each iteration helps the team understand if they are burning budget at a sustainable rate. 49 www.strongback.us
  • 50. Measuring Product Quality Defect Trends Shows defect arrival and closure rates, determines the remaining defect backlog, projects the future defect arrival/close rate up to and post-ship Test Execution Status Monitors test completion and success 50 www.strongback.us
  • 51. Use dashboards to provide that 1 view of project health 51 www.strongback.us
  • 52. Test your development intelligence Can your team…  Time-to-Value –Produce the right capabilities according to the committed schedule?  Product Value –Deliver a valuable product?  Product Cost –Measure what we spending to deliver the system?  Product Quality –Build a high quality system?  Predictability –Manage the risk and uncertainty? 52 www.strongback.us
  • 53. Imperative 5: Continuous process improvement Step 1 Step 2 Adopt Enact Step 4 Step 3 Improve Measure Don’t Do Define a process and place it on a shelf Use a tool that can ‘enact’ your process definition and guide the team toward the desired result. Ignore process altogether or treat it like an Learn from what other teams have done and leverage unnecessary burden. their results across other teams when appropriate Ignore process altogether or treat it like an unnecessary burden. Institute process police Let the tool govern behavior and refine it over time. Add peer reviews to encourage knowledge sharing and collaboration. 53 www.strongback.us
  • 54. Adopt - Process Sharing Leverage the Best practices from Rational and other teams Process Templates on Server: JKE.tools.com:9443/JTS 1 Import/export Templates Scrum Iterative Traditional Provides the ability to leverage best practices from Rational and other teams 2 Servers support multiple templates Web Banking Web Banking Allowing administrators to support Team : Core different processes. Project ::Savings Project Savings Teams improve their process Team : UI independently. Team : Benefits Project ::Retail Project Retail 3 Process updates can be shared Allows teams to control when they want to accept improvements. 54 www.strongback.us
  • 55. Team Retrospectives help identify areas of improvement  Tracking Retrospectives help team members to collaborate on improvements. –Ranking of process improvements help to focus on where the team feels the biggest pain. –Metrics where available help support process improvements and show results. 55 www.strongback.us
  • 56. Test your process improvement capabilities Can your team…  Leverage out-of-the-box process templates for traditional and agile workflows?  Change process “on the fly” as part of a continuous feedback loop?  Allow team leads to determine how strict or lax the “rules of the road” should be?  Modify process enforcement over the life of a project, to encourage early-stage experimentation and end-game stability? 56 www.strongback.us
  • 57. Agenda 1 Current market situation 2 IBM Rational Collaboration Lifecycle Management 3 Delivering the 5 ALM imperatives 4 Proven results 57 www.strongback.us
  • 58. Business Results Automated status reporting derived from evolving engineering artifacts can improve productivity by Being able to collaborate on work items, 5-10% Best practices in scope management defects and build errors can improve predictability can reduce late rework by of project delivery by 25-50% 20-30% COLLABORATE AUTOMATE REPORT Source: IBM analysis based on services research. 58 www.strongback.us
  • 59. Gartner MarketScope for Application Life Cycle Management IBM Rational earns “Strong Positive” – the highest possible rating IBM earns “Strong Positive”―the highest possible rating Efficient coordination and automation of the delivery process requires new, collaborative approaches to the planning, measurement, execution, control and reporting of activities. These new approaches are what differentiate current application life cycle management (ALM) tools, and what make ALM processes vital to leading-edge development activities. ALM is what enables sustainable agile practices. ALM creates a management framework providing consistent, auditable records of the decisions and activities of agile teams. The MarketScope is copyrighted November 11, 2010 by Gartner, Inc. and is reused with permission. The MarketScope is an evaluation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the MarketScope, and does not advise technology users to select only those vendors with the highest rating. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. The MarketScope graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from IBM. 59 www.strongback.us
  • 60. What analysts are saying... Liz Barnett, Ez-Insight “With the Jazz project, Rational has developed breakthrough technology and is poised to set the standard for collaborative ALM... Given the current business climate of ‘deliver more with less much sooner,’ organizations have no choice but to rethink the ways that they deliver software solutions. The Jazz project will help teams achieve that goal.” Paul Herzlich, Ovum “IBM has taken the opportunity to exploit the Jazz platform’s power inventively. Its ‘living’ test plan is a masterpiece of applying new technology to a familiar problem… What is being delivered will demonstrate convincingly that IBM is raising the standard for a test management product.” Julie Craig, EMA “Rational’s differentiators are difficult for competitors to equal, and the new Jazz platform foundation may well turn out to be one of the best investments the Rational team has made.” Simon Jacobson, AMR “Frankly I wish folks who sold quality management solutions took this approach. Most of the folks I speak to talk about the lifecycle, but they are selling you a mass transit system, but only really provide the train station.” Dave West, Forrester “What collaborative application lifecycle management is going to provide us with as an industry is the idea that these people have to work together on a platform to support them…I think that’s really exciting.” Bola Rotibi, Creative Intellect Consulting “Jazz’s intuitiveness and simplicity – for configuration, management, and implementation – is allowing IBM Rational to extend beyond its traditional enterprise audience and appeal to smaller and more agile teams and organizations… IBM Rational has embarked on a grand vision for the Jazz platform that is starting to pay off.” 60 www.strongback.us
  • 61. Establish a modern development platform designed to extend your investments Rational solution for Enterprise Modernization Requirements Management Rational Requirements Composer Quality Software Change & Development Management Configuration Management Rational Developer Rational Quality Manager Rational Team Concert for System z Rational Software Architect* Build & Deploy Management Rational Team Concert Rational Automation Framework for WebSphere* *Optional add-on solutions 61 www.strongback.us
  • 62. On-target product and process management via integration on an open platform Rational solution for Systems and Software Engineering Open Services for Lifecycle Collaboration REQUIREMENTS MANAGEMENT QUALITY MANAGEMENT Manage all system requirements Achieve “quality by design” with an with full traceability across the lifecycle integrated, automated testing process Rational DOORS Rational Quality Manager DESIGN MANAGEMENT Use modeling to validate requirements, architecture and design throughout the development process Rational Rhapsody COLLABORATION, PLANNING & CHANGE MANAGEMENT Collaborate across diverse engineering disciplines and development teams Rational Team Concert 62 www.strongback.us
  • 63. jazz.net Creating a higher-fidelity connection to our customers Suppose we did our development out on the Internet? A transparent software delivery laboratory where you can... Get answers and insights directly from engineering Communicate with the development team Track the progress of builds and milestones Get the latest product trials and betas Join developers and product managers in discussion groups Submit defect and enhancement requests 63 www.strongback.us
  • 64. Summary: Rational Collaborative Lifecycle Management Transforming software and systems delivery  Collaborate Bridge the gap between technical and business communities through shared access to enterprise documents, workflows and collaboration solutions.  Automate Make it easy for individuals and teams to "do the right thing" and "do things right" by automating team process and workflow.  Report Track and measure progress across multiple teams, tools and geographies by leveraging the real-time instrumentation of the software lifecycle. Helping customers improve the value and performance of their investments in software as strategic business assets 64 www.strongback.us
  • 65. Next steps: Resources  Collaborative Lifecycle Management on Jazz.net Learn about the latest releases and features, participate in the forums, watch recorded videos of the solution in action. (link)  Agility@Scale eKit Download the Forrester Agile Wave and get a wealth of resources for improving team flexibility and responsiveness. (link)  ALM Buyer’s Guide – Explore objective criteria you can use to evaluate ALM solutions. (link)  ALM Value Estimator – In just five minutes, determine how much money you can save your organization with Rational ALM solutions. (link)  ALM Everyware eKit Download the Gartner MarketScope on ALM and get a wealth of resources for improving team productivity. (link) 65 www.strongback.us
  • 66. Coming in this series ….. A Single Source of Truth -- Aligning Business Priorities and IT Project Deliverables When: Wednesday, June 22, 2011 at 2:00 p.m. EDT Software Quality Delivered -- From Concept to Launch to Retirement When: Wednesday, June 29, 2011 at 2:00 p.m. EDT Sign up now: http://www.strongback.us/w3/events/CALMWebinar.jsp www.strongback.us
  • 67. © Copyright IBM Corporation 2011. All rights reserved. The information contained in these materials is provided for informational purposes only, and is provided AS IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, these materials. Nothing contained in these materials is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in these materials to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in these materials may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. IBM, the IBM logo, Rational, the Rational logo, Telelogic, the Telelogic logo, and other IBM products and services are trademarks of the International Business Machines Corporation, in the United States, other countries or both. Other company, product, or service names may be trademarks or service marks of others. 67 www.strongback.us
  • 69. Case Study: MV Sistemas Ltd Greater productivity, global collaboration, and lifecycle visibility Solution components: Results Requirements Management MV was the first company in Brazil to become certified to use electronic health Rational Requirements records, meeting the security standards issued by SBIS and CFM. Composer Business challenge: MV is a leading provider of healthcare systems in Brazil with three software Architecture & development centers that needed to improve their development processes to rapidly Development Rational Software Architect respond and take advantage of market opportunities and regulations in the changing Rational Software Modeler healthcare industry. Rational Application Solution: Developer for Websphere Collaborative Lifecycle Management solution and lifecycle offerings, with RUP methodology and agile practices. MV first adopted and updated their change and Software Change & configuration management processes with Rational Team Concert and then added Configuration Management Requirements Composer for business process and rules modeling, requirements Rational Team Concert collaboration and elicitation, and Quality Manager for test planning, test creation, Rational Method Composer execution, and quality management. Benefits: Build & Deploy Management Rational Team Concert MV accomplished the following: - Greater integration of and collaboration among three development locations - Improved developer and tester productivity Quality Management - Decreased the learning curve when employees switch from one location to Rational Quality Manager another Rational Functional Tester - Gained greater visibility into requirements Rational Performance Tester - Achieved greater reuse of requirements. 69 www.strongback.us
  • 70. Build Health  Build completion over time shows if the team is impacted by build  Other Metrics –# of daily builds 70 www.strongback.us
  • 71. Customize your vantage point to keep what's important to you in focus Team Central  Shows what is happening on project: • News & events • What’s being worked on • Changes  Configurable (RSS feeds) - New kinds of information easily added  Personalized, Persistent - Each team member can tailor to their needs 71 www.strongback.us
  • 72. Multi-level continuous integration Individually - with your team - with your project 72 www.strongback.us
  • 73. Symbolic link support  Are you using ClearCase or another scm that supports symbolic links? Rational Team Concert supports symbolic links as first class objects Symbolic link changes are tracked – just like directory or file name changes ln -s ./v2.0.0.2/readme.txt readme.txt www.strongback.us
  • 74. Formal Reviews drive agreement and prevent re-work  Reviews & approvals Requirements insures artifacts are reviewed and/or approved by key team members and captures compliance requirements. Work Test Artifacts Items 74 www.strongback.us
  • 75. Distributed source control Deliver and accept across repositories  Share, compare, manage the flow of changes between developers, teams, and projects across different repositories  Provides organizations with flexibility while governing source control across distributed locations  Improves collaboration with other lines of business, and outside suppliers, who need to share component code changes across repositories www.strongback.us