This document discusses the importance of adopting the CMMI framework to help with Critical Software's internationalization goals. It notes that a small national market and economic crisis create a need to grow internationally. CMMI is presented as a means to achieve internationalization by bringing communities together through networking and shared processes, increasing efficiency through consistent project management, and establishing credibility through a recognized maturity model. Adopting CMMI is summarized as providing shortcuts to best practices that facilitate networking, increase effectiveness and efficiency, and provide a maturity framework for marketing and bidding purposes.

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2. © 2010 Critical Software S.A.
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3. Dependable The Importance of CMMI in the
Technologies internationalization of Critical
For Critical
Software
Systems
José Gonçalo Silva, M.Sc.
Critical Software’s Quality Manager
© 2010 Critical Software S.A.

4. Agenda
 The need for Internationalization
 CMMI as a mean to achieve our goals
 Conclusion
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5. Dependable
Technologies
The need for internationalization
For Critical
Systems
© 2010 Critical Software S.A.

6. The need for internationalization
 Passive drivers
 Small national market
 World economical crisis
 Active drivers
 The internet
 Niche business sector
 Thirst to address bigger challenges
 Grow in volume and in knowledge
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In other words
 Sustain business
 To serve the purpose of our existence
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7. Dependable
Technologies
CMMI as a mean to achieve our goal
For Critical
Systems
© 2010 Critical Software S.A.

8. CMMI – Connecting with the world
 Brings communities together
 Networking opportunities both in virtual and real
environments (such as the SEPG)
 Defines a common glossary
 Different people using words with a common understanding
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9. CMMI – Efficiency (Competitiveness!)
 Processes are defined and managed
 Any Project Manager can “drive” any project
 Anyone knows how things work
 Results are consistent / repeated
 Promotes use statistical practices (unlike most
standards, e.g. ISO)
 Enables high maturity practices (e.g. use of control charts to
monitor process performance)
 Ensure process improvement “de facto” (e.g. use of models
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to predict improvements and execution of p-tests and f-tests
to ensure statistical significance)
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10. CMMI – Increased effectiveness
 Advocates a strong relationship between
organizational objectives and process needs
 Increased focus on the monitoring and control of company
performance (e.g. using the Balanced Scorecard and the
Goal Question indicator Metric tools)
 Higher customer satisfaction
 More accurate estimates
 Reduced defect density
 On-time and On-scope delivery
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11. CMMI – Credibility
 Learning with the best
 CMMI provides recommendations from world leading
practitioners
 Provides a maturity/capability measurement
framework
 For marketing purposes
 For bidding purposes
© 2010 Critical Software S.A.
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12. Dependable
Technologies
Conclusion
For Critical
Systems
© 2010 Critical Software S.A.

13. Conclusion
 The model is like a short-cut
 Facilitates networking
 Provides the needed best practices
 Increases efficiency and effectiveness
 It’s a rigorous and internationally recognized model
 Provides a capability/maturity measurement framework
© 2010 Critical Software S.A.

14. José Gonçalo Silva, M.Sc.
jsilva@criticalsoftware.com
© 2010 Critical Software S.A.
Coimbra, Lisbon, Oporto San Jose Southampton Bucharest Sao Paulo
www.criticalsoftware.com www.criticalsoftware.com www.critical-software.co.uk www.criticalsoftware.ro www.criticalsoftware.com.br
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