Personal Information
Organización/Lugar de trabajo
Norwich United Kingdom
Ocupación
Consultant, Digital Marketing Solutions
Sector
Advertising / Marketing / PR
Sitio web
www.stuart-lamb.net
Acerca de
I am a dynamic and enthusiastic consultant with many strengths. I joined TCS in January 2012 to become part of their Digital Marketing Consulting & Solutions team. I have been able to draw on my past experience with CRM, direct marketing, measurement of customer experience and digital & social media. With TCS I have led on projects that have created multi-million revenues through digital transformation & web content management deployment. I devised a projects for another leading insurer developing a new Facebook application standard to create marketing insight. I have also worked on other Digital programmes with leading airlines and utilities.
In previous roles I have led on the develo...
Etiquetas
empathy
tcs cx customer-centric
harding & yorke
transformation
digital
change
unknown risk
customer empathy
employee empathy
Ver más
Presentaciones
(2)Documentos
(4)Recomendaciones
(3)Digital Shoreditch 2015: When business culture kills experience design
Tim Loo
•
Hace 8 años
[Report] Defining and Mapping the Native Advertising Landscape, by Rebecca Lieb
Altimeter, a Prophet Company
•
Hace 10 años
It's All About the Customer Journey
McKinsey on Marketing & Sales
•
Hace 10 años
Personal Information
Organización/Lugar de trabajo
Norwich United Kingdom
Ocupación
Consultant, Digital Marketing Solutions
Sector
Advertising / Marketing / PR
Sitio web
www.stuart-lamb.net
Acerca de
I am a dynamic and enthusiastic consultant with many strengths. I joined TCS in January 2012 to become part of their Digital Marketing Consulting & Solutions team. I have been able to draw on my past experience with CRM, direct marketing, measurement of customer experience and digital & social media. With TCS I have led on projects that have created multi-million revenues through digital transformation & web content management deployment. I devised a projects for another leading insurer developing a new Facebook application standard to create marketing insight. I have also worked on other Digital programmes with leading airlines and utilities.
In previous roles I have led on the develo...
Etiquetas
empathy
tcs cx customer-centric
harding & yorke
transformation
digital
change
unknown risk
customer empathy
employee empathy
Ver más