Stuart McIntyre outlines why organisations need to embrace social technology, why IBM Connections is one of the leading solutions, what features it has, and how to get started.
Delivered at DanNotes - the Danish Lotus user group - in Korsor in late November 2011.
2. Interaction is good!
#collabmatters
Image: http://www.slideshare.net/Niezette/100-pictures-for-powerpoint-presentations
3. About Me
about.me/stuartmcintyre
static.panoramio.com/photos/original/50217323.jpg
4.
5.
6.
7.
8. What will you learn?
What is Social?
What problems does it solve?
What is Connections?
Some real customer examples
Lotus customer?
Also a Microsoft customer?
Where do we start?
Q&A
Image: http://www.slideshare.net/Niezette/100-pictures-for-powerpoint-presentations
21. As individuals, many of us are already using these
tools to enrich and simplify our (social) lives
22. How can an organisation
improve collaboration with
these types of social tools?
Social Collaboration
(Some call it Enterprise2.0 or Social Business...)
24. Collaboration?
a recursive process where two or more people
or organisations work together toward an intersection of common
goals — for example, an intellectual endeavour that is creative in
nature—by sharing knowledge, learning and building consensus.
Collaboration does not require leadership and can sometimes bring better results
through decentralisation and egalitarianism. In particular, teams that work
collaboratively can obtain greater resources, recognition and
reward when facing competition for finite resources.
Source: http://en.wikipedia.org/wiki/Collaboration
25.
26. Social Computing?
Social computing is a general term for an area of computer science that is concerned with the
intersection of social behaviour and computational systems. It has become an important concept for use in
business.
... Social computing has to do with supporting any sort of social behaviour in or through computational systems. It is
based on creating or recreating social conventions and social contexts through the use of software and
technology.Thus, blogs, email, instant messaging, social network services, wikis, social bookmarking and other instances of what is
often called social software illustrate ideas from social computing, but also other kinds of software applications where people
interact socially.
A February 13, 2006 paper by market research company Forrester Research suggested that:
Easy connections brought about by cheap devices, modular content, and shared computing resources are having a profound
impact on our global economy and social structure. Individuals increasingly take cues from one another rather than from
institutional sources like corporations, media outlets, religions, and political bodies. To thrive in an era of Social
Computing, companies must abandon top-down management and communication tactics, weave
communities into their products and services, use employees and partners as marketers, and become
part of a living fabric of brand loyalists.
Source: http://en.wikipedia.org/wiki/Social_computing
31. “If HP knew what HP knows, we would be three times as profitable.”
Lew Platt Former CEO of Hewlett-Packard
32. The “rules” of business
are changing...
From being “Structure’ based
Results are delivered because of the structure of the activity
To “Knowledge” based
Results are delivered because of the knowledge of the individuals
involved
33. Knowledge must flow... and
be captured in the flow
Image: http://concisecomputing.net/dh2/Images/Maine/WaterFlowBIG.jpg
34. “Email is where
knowledge goes to
die”
Bill French
Source: http://bfrench.info/public/item/5994 (April, 2003)
39. Keep track of what's
happening with your
projects
Find the right people to solve my
problem now
Leverage what
others know
Have a place to
gather and exchange
ideas
Manage your work
Share my files more effectively
41. What’s New in Connections 3.0.0?
Global Navigation and Theme (including drop-down menus)
Home Page/News – improved news feed and integration of status updates, email digest
Communities – invitations, improved Files integration, Activities integration, sub-
communities, My Communities views
Forums – standalone service, tags, question/answer topics
Profiles – Do You Know, Things in Common, Social Path widgets, tabbed Profile format
Files – collections changed to folders including drag and drop
Wikis – improved use of real estate, drag and drop navigation, My Wikis views
Blogs – improved authoring including new editor and more consistent navigation and entries
lists
Linked Value – SharePoint/Communities integration, new portlets, status updates Lotus
Notes sidebar plug-in
42. Introducing IBM Connections 3.0.1
IBM Connections 3.0.1 was released in April 2011, delivering many of the features described
at Lotusphere 2011
No longer a ‘Lotus’ product
The new features include:
Ideation Blogs and Idea Graduation
Image and Video Galleries in Communities
Community Moderation
ECM Integration
User Interface and customisation process has not changed from 3.0.0
79. IBM Lotus Notes IBM Lotus Sametime
Activities sidebar
Post chat to an Activity
Business Card
Post chat to Community Forum
Bookmarks
Business Card
Search
Home page Profiles Communities Blogs Files Activities Wikis Bookmarks
IBM Lotus Quickr IBM WebSphere Portal
Add page to Activity
Portlet integration with
Publish to Quickr services into pages and sites
Community Wiki
Service Portlets
102. Add Bookmark buttons to your
sites
Connections Homepage
Aggregation Feed
Federated Tag Cloud
View and pivot with the Profiles
Person Card
View associated
bookmarks