Why CRM?

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Why you should use a CRM system in your business to increase your sales and profitability in your business from Philip Oakley from Outserve Ltd, presented to BforB members in Burton - April 2015

Empresariales

3
Philip Oakley
Outserve Limited
http://uk.linkedin.com/in/philoakley
http://about.me/philoakley

Customers
People
Social Media
Partners/
Suppliers
Sales SupportAccounts/
Finance

Turnover is Vanity
Profit is Sanity
Cash is King

More Customers How?
Leads
X
Your Conversion Rate
=
Customers

More Sales How?
Transactions
X
Average Value of Transactions
=
Sales

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Why CRM?

1. Spotlight

3. 3 Philip Oakley Outserve Limited http://uk.linkedin.com/in/philoakley http://about.me/philoakley

4. Customers People Social Media Partners/ Suppliers Sales SupportAccounts/ Finance

6. Why CRM?

8. SALES £

10. Turnover is Vanity Profit is Sanity Cash is King

11.

12. More Customers How? Leads X Your Conversion Rate = Customers

13.

14. More Sales How? Transactions X Average Value of Transactions = Sales

15.

16. My Best Clients

Why CRM?

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Why CRM?