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The Wonder Of Dabbawallas Unfolded Cell No.: 91-9869152163  Andheri Office  - 26821897 Grant Rd. Office – 23860742 Off:  3, Raghunath Patnak Chawl,  Sambhaji Nagar,  Sahar Road, Near Fly-Over Bridge,  Andheri (E), Mumbai – 69 Email id: rdmedgedabbawala@yahoo.co.in
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],What is  NMTBSA ?
ABOUT NMTBSA ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Our Belief ,[object Object],Tiffin basket’s weight: 75-80 kgs.
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Working of NMTBSA
Zero % fuel Zero % investment Zero % modern technology Zero % Disputes 99.9999% performance 100 % Customer Satisfaction
APPROACH ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Case Study: NMTBSA Tiffin Box Suppliers Association ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Executive Committee (5 members) Teams of 20-25 headed by a group leader Individual dabbawallahs workload: Collect from home – 35 tiffins Delivery at office – 35 tiffins Return empty tiffins to home – 35 tiffins
PRESIDENT VICE PRESIDENT GENERAL SECRETARY TREASURER DIRECTORS ( 9 ) MEMBERS ( 5000 ) MUKADAM 13 MEMBERS ORGANISATIONAL STRUCTURE
[object Object],VLP   : Vile Parle (suburb in    Mumbai) 9EX12  :  Code for Dabbawalas    at Destination EX  :  Express Towers  (building name) 12  :  Floor no. E  :  Code for Dabbawala  at residential station 3  :  Code for destination  Station eg. Churchgate  Station (Nariman Point) D’souza       E VLP 9 EX 12 3
[object Object],  E VP 9 AI12 3  3 4ML10 BO G GH 13 2 P 9 D 6 2GPO M D
The Flow Logic Grant Road (12) Churchgate (1-10) Lower Parel (14) 2 3 7 4 5 6 Zones for destination Distribution By Carriers at lunchtime To offices 1 Point of  Aggregation And Sorting C D B A E Collection from home
[object Object],[object Object],[object Object],12 coach train 4,000 commuters 8,000 disputes But no excuses,  Duty first
[object Object],[object Object],[object Object],[object Object]
[object Object]
[object Object],[object Object],RETURN JOURNEY:
[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
Awards and Felicitation ,[object Object],[object Object],[object Object],[object Object],[object Object]
Letter from  PRINCE CHARLES
Awards and Felicitation (contd.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Invitation to Italy ,[object Object],[object Object],[object Object]
MBA students seeking help for their projects and case studies
Some Achievements ,[object Object],[object Object],[object Object]
Ph.D. on Mumbai Dabbawala ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Topic  :  Study of Logistic & Supply Chain    Management of Dabbawala in Mumbai. University :  Yashwantrao Chavan Mukta    Vidyapeeth, Nashik. Research Work :  Doing since last One and Half  Year. Guide :  Dr. Kulkarni, Nashik.
THANK YOU

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The Dabbawallas

  • 1. The Wonder Of Dabbawallas Unfolded Cell No.: 91-9869152163 Andheri Office - 26821897 Grant Rd. Office – 23860742 Off: 3, Raghunath Patnak Chawl, Sambhaji Nagar, Sahar Road, Near Fly-Over Bridge, Andheri (E), Mumbai – 69 Email id: rdmedgedabbawala@yahoo.co.in
  • 2.
  • 3.
  • 4.
  • 5.
  • 6. Zero % fuel Zero % investment Zero % modern technology Zero % Disputes 99.9999% performance 100 % Customer Satisfaction
  • 7.
  • 8.
  • 9. PRESIDENT VICE PRESIDENT GENERAL SECRETARY TREASURER DIRECTORS ( 9 ) MEMBERS ( 5000 ) MUKADAM 13 MEMBERS ORGANISATIONAL STRUCTURE
  • 10.
  • 11.
  • 12. The Flow Logic Grant Road (12) Churchgate (1-10) Lower Parel (14) 2 3 7 4 5 6 Zones for destination Distribution By Carriers at lunchtime To offices 1 Point of Aggregation And Sorting C D B A E Collection from home
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21. Letter from PRINCE CHARLES
  • 22.
  • 23.
  • 24. MBA students seeking help for their projects and case studies
  • 25.
  • 26.