A Critique of the Proposed National Education Policy Reform
Client Satisfaction Form.docx
1. Client Satisfaction Form
Assume that you work with Carlotta, the professional described in chapter 11. You have
been assigned the task of developing a client satisfaction form. Develop one that addresses
the following characteristics of service provision:reliability of
serviceresponsivenesscourtesysecurity of recordsphysical settinghelpfulness of
staffcompetency of professionalscosts of servicerelevance of service and needsaccessibility
of services
