3. Organizational Overview External Environment Strategy Organizational Leadership Structure and Design People and Personalities Conflict, Power and Politics Organization Culture Human Resources 8/25/2011 3
4. Four issues, One solution: Women Empowerment Malnutrition Education Hunger 8/25/2011 4
6. External Environment Strategy Organizational Leadership Structure and Design People and Personalities Conflict, Power and Politics Organization Culture Human Resources 8/25/2011 6
7. External Environment - Elements Boundary Spanning Marketing and Publicity Knowledge sessions to familiarize corporates Transparent financials 8/25/2011 7 Stable + Complex
17. External Environment - Uncertainty NGO with Corporate structure Centralized growth model Formal operational procedures Few departments Cooptation 8/25/2011 9
18. External Environment Strategy Organizational Leadership Structure and Design People and Personalities Conflict, Power and Politics Organization Culture Human Resources 8/25/2011 10
21. Innovation In Kitchens Custom designed gravity flow kitchen maximizes operational and cost efficiency 8/25/2011 13
22. Innovation - Resource Utilization After the schools get over, kitchens/other infrastructure remain idle for the rest of the day Coming up with new innovative ideas to utilize these resources while the kitchen isn’t operational, to generate profits 8/25/2011 14
23. External Environment Strategy Organizational Leadership Structure and Design People and Personalities Conflict, Power and Politics Organization Culture Human Resources 8/25/2011 15
25. External Environment Strategy Organizational Leadership Structure and Design People and Personalities Conflict, Power and Politics Organization Culture Human Resources 8/25/2011 17
26. Structure and Design The organizational structure at Akshaya Patra is functional 8/25/2011 18
29. Structure and Design -Manufacturing and Service Technologies Overall Organization Centralized as well as Decentralized Mostly Mechanistic Pooled Interdependence Centralized Kitchen Mass Production For bringing down the cost per meal Mechanistic Structure 8/25/2011 21
30. Centralization + Decentralization Model DECENTRALIZED In rural/remote locations – requirements (hiring of local people, transportation) , difficult to coordinate at a central level. Structure is decentralized - Local Unit head given sufficient power to make decisions 8/25/2011 22
31. Centralization + Decentralization Model CENTRALIZED Urban areas - centralized structure as it leads to lower costs (Economies of scale) Overall growth model + finances is centralized 8/25/2011 23
39. External Environment Strategy Organizational Leadership Structure and Design People and Personalities Conflict, Power and Politics Organization Culture Human Resources 8/25/2011 25
49. External Environment Strategy Organizational Leadership Structure and Design People and Personalities Conflict, Power and Politics Organization Culture Human Resources 8/25/2011 28
50. Mission Culture Putting a smile on children's’ faces Service to others Transparency in fundraising Value based Leadership and Ethics The culture at Akshay Patra is driven by its mission – Enabling hunger free education 8/25/2011 29
51. External Environment Strategy Organizational Leadership Structure and Design People and Personalities Conflict, Power and Politics Organization Culture Human Resources 8/25/2011 30
67. Human Resource - Incentives Formal announcements about employee performances Internal newsletters with photos circulated through departments about employee work Monetary incentives to employees 8/25/2011 34
68. Organization Balanced Scorecard Performance Measure - No. of children fed Resources - Procured at low prices Employee Development - Satisfaction and growth Innovation and Changes - New ideas implemented Productivity - Cost per meal ( 4-6 per child) Organization Cost - Low (12 paise per 1) 8/25/2011 35
70. Organization Size and Life Cycle AkshayaPatra currently employees 5000 people The need for growth for AkshayaPatra is not the Economies of Scale, it is the need to feed hunger Poised to grow to feed 5 million children by 2020 8/25/2011 37