This presentation shows step of quality circle; any one can plan and execute quality circle by following easy steps;

1. EK KADAM
FOUNDATION
"Accelerating Youth- Accelerating Nation"

2. Steps of Problem Solving
Quality
Circle
STEPS OF
PROBLEM SOLVING
( Quality Circle
Concept )

3. Steps of Problem Solving
Quality
Circle
STEP-1 IDENTIFICATION OF PROBLEM
STEP-2 COLECTION OF PROBLEMS
CATEGORIZATION INTO A, B & C
 SELECTION OF PROBLEMS THROUGH RATING OR
PRIORIZATION METHOD BASE FOR THE ABOVE
 SELECTION THROUGH PARETO PRINCIPLE

4. Steps of Problem Solving
Quality
Circle
STEP-3 DEFINITION OF PROBLEM
 MILESTONE CHART(BEFORE).
 PROCESS DEPICTION THROUGH FLOW DIAGRAM.
 DIAGRAM WHERE PROBLEMS LIES
(OR)
LABELED DIAGRAM OF PROBLEM
 EXPLANATION OF PROBLEM & ITS IMPACT.
 SET OBJECTIVES.
 SET GOALS.

5. Steps of Problem Solving
Quality
Circle
STEP-4 ANALYSIS OF PROBLEMS
STEP-5 FINDING OUT CAUSES
 USE OF 4W & 1H (EXCEPT WHY).
 WITH ADEQUATE DATA
(WHENEVER APPLICABLE)
 APPROPRIATE HEADERS.
 CORRECT ORIENTATION.
 CAUSES & SUB-CAUSES.

6. Steps of Problem Solving
Quality
Circle
STEP-6 ROOT CAUSE ANALYSIS
 IDENTIFICATION BY VALIDATION.
 USE OF WHY, WHY OR USE OF 5W &1H.
STEP-7 CAUSE WISE ANALYSIS OF DATA
THROUGH PARETO ANALYSIS.
 USE OF ANY OTHER RELEVANT TOOL.

7. Steps of Problem Solving
Quality
Circle
STEP-8 DEVELOPMENT OF SOLUTION
 DEVELOPMENT OF SOLUTION THROUGH
BRAINSTORMING.
 WORKOUT TIME BOUND & RESPONSIBILITY SHARED
ACTION
PLAN WITH REFERENCE TO VALID ROOT CAUSES.

8. Steps of Problem Solving
Quality
Circle
STEP-9 FORESEEING PROBABLE RESISTANCE
STEP-10 TRIAL IMPLEMENTATION AND CHECK
PERFORMANCE
 POINTS OF RESISTANCE AND SOLUTION
TO OVERCOME RESISTANCE.
 SIZABLE AND APPROPIATE DATA INDICATING PERIOD OF
TRIAL.
 COMPARATIVE STUDY BEFORE & AFTER.

9. Steps of Problem Solving
Quality
Circle
STEP-11- REGULAR IMPLEMENTATION
 MILESTONE OR GANTT CHART FOR FULL
IMPLEMENTATION.
 DATA COLLECTION AFTER REGULAR
IMPLEMENTATION.
 COMPARSION BEFORE/AFTER PROJECT TAKEN.
 TANGIBLE AND INTANGIBLE GAINS.

10. Steps of Problem Solving
Quality
Circle
STEP-12 FOLLOW-UP/REVIEW AND RECURRENCE PREVENTION
 NEED BASED CHECK LIST, GRAPHS.
 CONTROL CHART TO SUSTAIN THE PROCESS.
 DECIDE FREQUENCY OF REVIEW & RESULT.
 STANDARDIZATION/FOOL PROFFING RECURRING
PREVENTIVE MEASURE
 DOCUMENT FOR CHANGES
MILESTONE CHART (AFTER) WITH REASON OF
VARIATION AS PER PLAN

11. Steps of Problem Solving
Quality
Circle
“PROBLEM IS NO PROBLEM
WHEN ANALYZED AND SOLVED
SYSTEMATICALLY”