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BAEB510 Chapter 6: Manage a Small Business
1.
BAEB501 : ENTREPRENEURSHIP CHAPTER
6: Management a Small Business © 2010 Cosmopoint
2.
Chapter 6: Management
a Small Business Topic Outlines 6.1 Introduction 6.2 Definition 6.3 Characteristics of a Small Business 6.4 Management Functions 6.5 Business Input 6.6 Business Vision, Mission, Goals & Objective 6.7 Planning 6.8 Organizing 6.9 Leading 6.10 Controlling 6.11 Organization 6.12 Organizational Principles 6.13 Organizational Structure 6.14 Personnel Planning 6.15 Recruitment Process 6.16 Retaining Employees © 2010 Cosmopoint Slide 2 of [11]
3.
Chapter 6: Management
a Small Business Learning Outcomes After completing this chapter, student should be able to: Explain the elements to manage a small business Understand the elements in managing a small business. Manage your own business. © 2010 Cosmopoint Slide 3 of [11] Topics
4.
Chapter 6: Management
a Small Business 6.1 Introduction The importance of small and medium-sized businesses in helping the economic development of our nation cannot be refuted. Creating a job opportunities SMEs play a crucial role in contributing to the prosperity of big and multinational corporations. © 2010 Cosmopoint Slide 4 of [11] Topics
5.
Chapter 6: Management
a Small Business 6.2 Definition A small sized business is: “A business establishment with an annual sales turnover of not more than RM10 million and which employs not more than 50 full time workers”. © 2010 Cosmopoint Slide 5 of [11] Topics
6.
Chapter 6: Management
a Small Business 6.3 Characteristics of a Small Business Ownership – Privately owned by individual or partners, typically registered as a sole proprietorship, partnership or private limited company. Management – The business is managed ad operated by the owner (s). Resources - A small business often has limited resources. Organizational Structure – For a small business, the structure is often flat and informal. Flexibility of Change – more flexibility to adapt to changes, vulnerable to development in the business environment. © 2010 Cosmopoint Slide 6 of [11] Topics
7.
Chapter 6: Management
a Small Business 6.4 Management Functions Management functions refer to the activities of planning , organizing, leading and controlling of business input. What is business input? Business input refers to the resources required to operate a business activity. These include capital, manpower, technology, and raw materials. © 2010 Cosmopoint Slide 7 of [11] Topics
8.
Chapter 6: Management
a Small Business 6.5 Business Input © 2010 Cosmopoint Slide 8 of [11] Topics
9.
Chapter 6: Management
a Small Business 6.6 Business Vision, Mission, Goals & Objective Business Vision. The vision is the long term goal of the business. It is often stated in terms of a value statement announcing where the business wants to go or what it aspires to be. Business Mission. A mission is a statement of purpose or the reason for existence. It establishes the identity of the business and what it does. It defines long-term goals of the company but in a specified time frame. Business Goals/Objectives. Business goals or objectives support the achievement of a business mission and vision. They are more specific, stated in a shorter term and have a definite time frame. A good business objective should be specific, measurable, achievable, realistic and have a time frame. © 2010 Cosmopoint Slide 9 of [11] Topics
10.
Chapter 6: Management
a Small Business 6.7 Planning Planning covers the activity of formulating company’s policy and procedure to ensure the attainment of business mission and objectives through the most effective and efficient means. To determine his business mission and objectives and device a workable strategy to achieve them . © 2010 Cosmopoint Slide 10 of [11] Topics
11.
Chapter 6: Management
a Small Business 6.8 Organizing The word organize means “to properly arrange”. Refers to the activities of designing and organizational structure, dividing and assigning jobs and tasks among departments, sections, or units besides handling the infrastructure and operation methods. © 2010 Cosmopoint Slide 11 of [11] Topics
12.
Chapter 6: Management
a Small Business 6.9 Leading The act of getting the job done through other people is referred to in managerial functions as leading. Leading involves: Assigning of jobs and responsibilities Motivating employees Providing and receiving feedback © 2010 Cosmopoint Slide 12 of [11] Topics
13.
Chapter 6: Management
a Small Business 6.10 Controlling Controlling is monitoring function to ensure that activities carried out are on the right track in achieving the goals set out by the business. Should not be viewed as restricting personnel activities, initiative or creativity. Ongoing function that should not be put off towards the end of the project. © 2010 Cosmopoint Slide 13 of [11] Topics
14.
Chapter 6: Management
a Small Business 6.11 Organization What is organization? An organization is a social unit which comprises people performing different tasks in a coordinated manner in order to achieve organizational goals. © 2010 Cosmopoint Slide 14 of [11] Topics
15.
Chapter 6: Management
a Small Business 6.12 Organizational Principles Organizational principles consists of the following: Division of Work Authority and Responsibility Unity of Command Span of Control Delegation of Authority and Responsibility © 2010 Cosmopoint Slide 15 of [11] Topics
16.
Chapter 6: Management
a Small Business 6.13 Organizational Structure An organizational structure is essential so that every individual in an organization can be assigned a specific task and responsibility. Most effective and commonly used organizational structure in a small business is the line structure. © 2010 Cosmopoint Slide 16 of [11] Topics
17.
Chapter 6: Management
a Small Business 6.13 Organizational Structure © 2010 Cosmopoint Slide 17 of [11] Topics
18.
Chapter 6: Management
a Small Business 6.13 Organizational Structure © 2010 Cosmopoint Slide 18 of [11] Topics
19.
Chapter 6: Management
a Small Business 6.14 Personnel Planning There are 3 basics things prepared by a manager: Job Analysis A systematic process to identify tasks and determine skills and knowledge required to perform a job. Job Description A written statement outlining a given job Job Specification Detailed in the form of job description © 2010 Cosmopoint Slide 19 of [11] Topics
20.
Chapter 6: Management
a Small Business 6.15 Recruitment Process There are 3 tasks involve in selection process: Job Application Form Job Interview Selection Tests © 2010 Cosmopoint Slide 20 of [11] Topics
21.
Chapter 6: Management
a Small Business 6.16 Retaining Employees How to retain your employees? There are several ways to retain your employees: Compensation Salary Wages Sales Commission Contribution to the Employees Provident Fund (EPF) Contribution to the Social Security Organization (SOCSO) Allowances © 2010 Cosmopoint Slide 21 of [11] Topics
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