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Product Management: A Framework for Growing Revenue & Market Share
                               Solutions Marketing                                             Design/Development/QA                 Solutions Marketing
                                                                            Product Management

                                   Assess                    Create a                Plan Product           Design & Develop         Rollout & Launch
                                   Markets                   Strategy                  Releases                 Products                 Products




                                                                Align                     Create                                            Deliver
                                 Segment & Size                                                               Design & Validate
                                                        Objectives with Vision        Target Customer                                  Sales & Marketing
                                    Markets                                                                  The User Experience
                                                                                         Snapshot                                          Materials


                                                                                                                   Create                   Deliver
                                    Quantify                 Prioritize                    Define
                                                                                                            Functional / Technical    Training, Service &
                                Revenue Potential          Target Markets           Business Requirements
                                                                                                               Requirements           Support Materials


             Ideas                 Analyze                    Create                                                                          Train
                                 Market Trends           Product & Solution          Validate, Prioritize         Develop            Sales, Service, Support
                                                                                         & Set Scope          Product or Service
          Emerging                and Drivers                Roadmap                                                                        & Channel
        Technologies                            Requirements
                                                 Value Chain
                                                                                                                                             Verify
                                    Assess                     Identify                    Create              Test & Assure
       Market Drivers             Competition             Strategic Partners         Product Release Plan         Quality
                                                                                                                                         Infrastructure
                                                                                                                                           Readiness

      Customer Needs
                                   Map Core                     Align                   Approve &               Validate                   Execute
                                Competencies to         Operational Initiatives        Communicate          Commercial Readiness        Marketing Plan
                                Market Segments                                          The Plan


                                   Determine                   Identify                  OUTPUTS                 Release to               OUTPUTS
                               Most Viable Markets               Risks                                      Marketing / Production
                                                                                       Target Customer
                                                                                       Snapshot

                                                        Approve & Communi-             Business
                                  OUTPUTS                                                                        OUTPUTS                   Certified
                                                          cate the Strategy            Requirements
                                                                                       Document                 User Stories               Product
                                  Market
                                  Assessment                                                                    & Functional
                                                                                       Product Release
                                                                                                                Requirements
                                                               OUTPUTS                 Plan
                                                           Strategic Plan                                       Technical
                                                                                                                Requirements           Organizational
                                                           Product / Solution
www.zigzagmarketing.com                                    Roadmap                                              Test Plans               Readiness
©2009 ZIGZAG Marketing, Inc.
The Requirements Value Chain:                                             Improving the Performance of Product Companies


 Requirements
 Requirements                                                                                  Business
                          Market                         Organization                                                                 User                           Product
    Phase
    Phase                                                                                      Function


                          Define                              Define                             Create                        Define & Validate
                                                                                                                                                                    Create
                      Market Trends &                    Target Customer                     Target Customer                     User Stories &
                                                                                                                                                                Technical Design
                      Business Drivers                  Strategic Objectives                    Snapshot                     Product Requirements


                                                                                           Define & Validate                   Define & Validate                       Create
                                                             Define
                                                                                         Business Requirements                What-If Scenarios &                     Technical
   Activities
   Activities                                          Products & Solutions
                                                                                         & Product Capabilities              Product Requirements                   Specifications



                                                                                                                               Design & Validate
                                                                                                                                User Interactions



                      Target                              Product &                          Business                            User Stories                       Technical
                      Market                              Solution                           Requirements                        & “What-If”                        Specs
                      Snapshot                            Roadmap                            Document                            Scenarios
    Outputs
    Outputs
                                                                                                                                                                        Functional &
                                                                                                     Product                          Functional                        Technical
                                                                                                     Release Plan                     Requirements                      Test Plans



                                                         Marketing & Sales Outputs
                          Positioning, Press-Analyst-Investor Briefings, Website, Literature, Sales Training Materials, Demos, etc.

    Launch
    Launch
     Value
     Value                                                                                                       Service & Support Outputs
                                                                                                      Release Notes, Training Materials, Knowledge Base Articles,
                                                                                                               Installation/Implementation Guides, etc.


                                                                                                               Customer Outputs
                                                                                                   User Documentation, How-to Guides, Help Content,
                                                                                                         Reference Cards, Training Tutorials, etc.




www.zigzagmarketing.com                                                                                                                                      ©2009 ZIGZAG Marketing, Inc.

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Zigzag Marketing Product Management Framework

  • 1. Product Management: A Framework for Growing Revenue & Market Share Solutions Marketing Design/Development/QA Solutions Marketing Product Management Assess Create a Plan Product Design & Develop Rollout & Launch Markets Strategy Releases Products Products Align Create Deliver Segment & Size Design & Validate Objectives with Vision Target Customer Sales & Marketing Markets The User Experience Snapshot Materials Create Deliver Quantify Prioritize Define Functional / Technical Training, Service & Revenue Potential Target Markets Business Requirements Requirements Support Materials Ideas Analyze Create Train Market Trends Product & Solution Validate, Prioritize Develop Sales, Service, Support & Set Scope Product or Service Emerging and Drivers Roadmap & Channel Technologies Requirements Value Chain Verify Assess Identify Create Test & Assure Market Drivers Competition Strategic Partners Product Release Plan Quality Infrastructure Readiness Customer Needs Map Core Align Approve & Validate Execute Competencies to Operational Initiatives Communicate Commercial Readiness Marketing Plan Market Segments The Plan Determine Identify OUTPUTS Release to OUTPUTS Most Viable Markets Risks Marketing / Production Target Customer Snapshot Approve & Communi- Business OUTPUTS OUTPUTS Certified cate the Strategy Requirements Document User Stories Product Market Assessment & Functional Product Release Requirements OUTPUTS Plan Strategic Plan Technical Requirements Organizational Product / Solution www.zigzagmarketing.com Roadmap Test Plans Readiness ©2009 ZIGZAG Marketing, Inc.
  • 2. The Requirements Value Chain: Improving the Performance of Product Companies Requirements Requirements Business Market Organization User Product Phase Phase Function Define Define Create Define & Validate Create Market Trends & Target Customer Target Customer User Stories & Technical Design Business Drivers Strategic Objectives Snapshot Product Requirements Define & Validate Define & Validate Create Define Business Requirements What-If Scenarios & Technical Activities Activities Products & Solutions & Product Capabilities Product Requirements Specifications Design & Validate User Interactions Target Product & Business User Stories Technical Market Solution Requirements & “What-If” Specs Snapshot Roadmap Document Scenarios Outputs Outputs Functional & Product Functional Technical Release Plan Requirements Test Plans Marketing & Sales Outputs Positioning, Press-Analyst-Investor Briefings, Website, Literature, Sales Training Materials, Demos, etc. Launch Launch Value Value Service & Support Outputs Release Notes, Training Materials, Knowledge Base Articles, Installation/Implementation Guides, etc. Customer Outputs User Documentation, How-to Guides, Help Content, Reference Cards, Training Tutorials, etc. www.zigzagmarketing.com ©2009 ZIGZAG Marketing, Inc.