3rd Annual Salesforce Administrator Survey Results - conducted by Cloudingo

1. A look at the attitudes
and preferences of
Salesforce Admins
3RD ANNUAL
SALESFORCE
ADMINISTRATOR
SURVEY
conducted by:
® ®
®

2. STUDY OVERVIEW: WHO ARE SALESFORCE ADMINS?
>> Cloudingo recently conducted a survey on Salesforce administrators to
get their opinions on the workplace, life and Salesforce in general. This is
our 3rd annual survey.
>> 262 Salesforce admins participated in the survey conducted in
September 2013 and we’ve received some great insight.
Show me the data…!!
2013 ANNUAL SALESFORCE SURVEY - BY CLOUDINGO

3. Answer Options
Response
Percent
Response Count
It's just me 1.9% 5
2-10 employees 18.3% 48
11-50 employees 27.9% 73
51-100 employees 15.3% 40
101-500 employees 20.6% 54
501-1000 employees 15.6% 41
I'm actually looking for a job now 0.4% 1
answered question 262
skipped question 0

4. Answer Options
Response
Percent
Response Count
None 24.8% 65
0-20% 47.3% 124
20-40% 15.3% 40
40-60% 8.4% 22
60-80% 2.7% 7
80-100% 1.5% 4
answered question 262
skipped question 0

5. Answer Options
Response
Percent
Response
Count
None 3.8% 10
0-20% 40.5% 106
20-40% 29.4% 77
40-60% 15.6% 41
60-80% 8.8% 23
80-100% 1.9% 5
answered question 262
skipped question 0

6. Answer Options
Response
Percent
Response
Count
More users 64.9% 148
Less users 3.5% 8
About the same 31.6% 72
answered question 228
skipped question 34

7. Answer Options
Response
Percent
Response Count
Training my users 39.9% 91
Regulatory
compliance and
auditing
3.9% 9
System integration 37.7% 86
Reporting (building
and running custom
reports, dashboards)
47.8% 109
Workflow 33.8% 77
Data enrichment 11.0% 25
Duplicate records 56.6% 129
Storage space 11.0% 25
Profiles & Roles 18.4% 42
Formulas 16.7% 38
Documentation &
Requirements
Gathering
12.3% 28
Testing/QA 9.2% 21
Visualforce, Triggers,
Apex
17.5% 40
Security in general 7.5% 17
None of the above 3.1% 7
Other (please specify) 7.5% 17
answered question 228
skipped question 34

8. Answer Options
Response
Percent
Response
Count
Yes, every day 3.1% 7
Yes, sometimes 14.9% 34
No 78.5% 179
Other (please specify) 3.5% 8
answered question 228
skipped question 34

9. Answer Options
Response
Percent
Response
Count
Absolutely! 12.3% 28
Pretty sure I'll be there 4.4% 10
I wish 30.7% 70
No, but plan to next year 9.2% 21
No 43.4% 99
answered question 228
skipped question 34

10. Answer Options
Response
Percent
Response
Count
Yes 17.1% 39
No, but I've been before 15.8% 36
No, but planning on it 20.2% 46
No, we don't have one 46.9% 107
answered question 228
skipped question 34

11. Answer Options
Response
Percent
Response
Count
Just started 18.0% 41
1-2 years 35.1% 80
3-6 years 39.0% 89
7+ years 7.9% 18
Shoot, I was in Marc's
apartment when we
invented it.
0.0% 0
answered question 228
skipped question 34

12. Answer Options
Response
Percent
Response
Count
Extremely challenging 16.2% 37
Very challenging 39.5% 90
Moderately challenging 35.5% 81
Slightly challenging 7.5% 17
Nat at all challenging 1.3% 3
answered question 228
skipped question 34

13. Answer Options
Response
Percent
Response
Count
Yes 15.8% 36
No 55.3% 126
Not yet but working on it 21.1% 48
No, don't plan to 7.9% 18
answered question 228
skipped question 34

14. Thanks for participating!
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