Vietnam university presentation manufacturingin digital (1)

© 2012 Epicor Software Corporation
v
How ERP can help
Vietnam Business
Manufacturing in
Digital
With:
Kannika Sattamwilai
Territory Manager, Vietnam & Thailand

What is an Enterprise Resource Planning (ERP)?

A process by which a company (often
a manufacturer) manages and
integrates the important parts of its
business. An ERP management
information system integrates areas
such as planning, purchasing,
inventory, sales, marketing, finance,
human resources, etc.
What is an Enterprise Resource
Planning (ERP)?

Think of ERP as the glue that binds the different computer systems for a
large organization. Typically each department would have their own
system optimized for that division's particular tasks. With ERP, each
department still has their own system, but they can communicate and
share information easier with the rest of the company.

What will happen without an ERP solution?
 Lack of transparency within different departments –
Sales , Logistics, Production, Finance, etc
 Transactions will be processed inefficiently and slowly
Customers get angry - due to wrong information given,
delays in information provided

For most companies, an enterprise resource planning (ERP) system
is essential for the smooth running of their business.

Gain Key Insight
How can ERP help businesses?
Flexible Platforms, Embedded business
process management throughout
•Available in all the world’s major
markets and industries
•Linkage of multiple organizations together
•Allow different departments to access a same
set of data
•Easily Accessible via PC, mobile devices, the
Web; From Microsoft® Office
•In-context business intelligence provides real-
time analysis where you need it
• Determine which product offerings are more
suitable
Manage Global
Operations
Increase Employee
Productivity
Unified Technology
Platform

We believe, with the correct ERP system in place, thousands of SMEs can also deliver inspiring
customer experience and achieve business growth.

Who is Epicor?
Epicor Wins Best ERP Systems Provider
at Asian Manufacturing Awards 2012
• Leading Global ERP Provider
– Global Midmarket
– Divisions / Subsidiaries of Global 1000
• $950M+* revenues
.
Financial Snapshot
• Industry focus. Vertical market expertise
– Manufacturing & Distribution
– Retail & Hospitality
– Professional & Financial Services
• Advanced Technologies / Products
– Solutions built on .NET architecture from Microsoft
– 100% Service-Oriented Architecture (SOA)
• Founded in 1972
– Headquartered in Dublin, CA
• 20,000+ customers worldwide
– Attracting 600-800 new customers annually
Global presence in over 50 countries
4500 employees and 400 partners
Award Winning Software and Services
* Based on pro forma FY12 revenues when combined with Solarsoft.

© 2012 Epicor Software Corporation© 2012 Epicor Software Corporation
MANUFACTURING
• Capital Equipment
• Industrial Machining
• Aerospace & Defense
• Fabricated Metals
• Instruments & Controls
• Electronics
DISTRIBUTION
• Industrial
• Electrical & Plumbing Supply
• Medical Supply
• Heating & Air Conditioning
• CPG
• 3PL/Logistics Services
• Pharmaceutical
• Automotive
• Value-added Distributors
SERVICES
• Professional Services
• Financial Services
• Non-Profit
• Sports & Entertainment
• Hospitality (Food)
• Hospitality (Property)
RETAIL
• Specialty Retailing
• General Merchandising
• Hardware
• Home Improvement
• Lumber & Building
Materials
• Farm Supply
• Nurseries & Garden Centers
• Pharmacy
Industry Focus

Epicor in Asia Pacific Today
Over 40 years of presence
Over 1500 customers
Over 230 employees
Over 40 partners Singapore
Shanghai
Hong Kong
Kuala Lumpur
Bangkok
Tokyo
SeoulBeijin
g
Guangzh
ou
More than
60 offices in
30 countries
Doing Business in more than
150+ countries and
30+ languages
Jakarta

Manufacturing
Trends - Vietnam

Situation Analysis – The Vietnam Business Scene Today
Current Situation
• Low and decreasing added value
• Weak technological know-how
• Poor planning and implementing strategy.
• Unreasonable industrial space and resource allocation in different
regions
What needs to be done
• Enhance the quality and skills of human resources (in terms of
technological and managerial know-how)
• Promote technological development
• Select strategic partners for prioritized industries (chemical industry,
F&B industry, mechanical industry and IT industry)

What Manufacturers Face Today
Pressure for Higher Productivity
• Rise in organisations adopting new technology to enhance productivity
• The need for accelerating lead times and increasing profitability to boost
growth
• Solutions must be able to value add to current work processes
Source: Frost and Sullivan, May 2012

What Manufacturers Face Today
Enhancing Competitiveness
• Investment in technologies for mobility and lean manufacturing
• Required to manage huge amount of data – from raw materials to
final assembly of machines
• Emphasis on research and innovation to stay ahead in the game
Source: Frost and Sullivan, May 2012

Predictions..
CIOs Must Take Action to Address Fast-Approaching
Reality of "Legacy ERP"
By 2016, over 70% of companies will utilize ERP
applications embedded with social
networking technology.
By 2018, at least 30% of service-centric
companies will move the majority of their ERP
applications to the cloud.
Source: Predicts 2014: The Rise of the Postmodern ERP
and Enterprise Applications World.

Future in Manufacturing
The Shape of Manufacturing is Changing
PRESENT
• Resource Extensive
• Mass Production
• Growth through higher
volumes
• Focus on local capabilities
• Long Product Life Cycles
• Global Locations
Source: Frost and Sullivan May 2012
FUTURE
• Knowledge Extensive
• Mass Customization
• Growth through innovation
• Global Markets
• Short Product Development
Cycles
• Globalized Networks

The Power of Productivity and Technology…
Did you know…
Manufacturing output
of the US in dollar
terms is about the
same as China’s.
Source: The Economist April 2012
Yet, the US
manufacturing workforce
is only 10% of
China’s.

Top External Factors Impacting Business
Technology, People Skills and Market Factors
Market factors (56%)
Technological factors (39%)
Macroeconomic factors (38%)
People skills (37%)
Source: IBM Global CEO Survey 2012
The external forces
that CEOs expect
could most impact
their organizations
over the next three
to five years.
For the first time,
CEOs now see
Technology Factors
as most critical.

People (Consumers) at the forefront of change
Gartner Inc. : The Nexus of Forces Opportunity. July 2012

Gartner’s “Nexus of Forces”

The Challenge for IT

Room at the Top!
How Technology Inspires
Manufacturers

Digital Manufacturing – What does it mean?
Bridging the Divide..
Redefine the manufacturing
process via a collaborative
platform through social and
technology processes
Involves business intelligence
from multiple enterprise
disciplines
“As manufacturing goes digital, a third great change is now gathering pace. It
will allow things to be made economically in much smaller numbers, more
flexibly and with a much lower input of labour, thanks to new materials,
completely new processes and new collaborative manufacturing services
available online. ” – Paul Markillie at The Economist

Social Manufacturing – Turning it into a social
enterprise
Its impact on future production
Notify in real-time when
inventory is low
Locate alternate suppliers
Instantly inform customers /
distributors of available supply
Creating accessible and
actionable intershop floor
communciation

The importance of Partners in Asia Pacific
Expand Coverage across Asia via Channels is a top priority
and an outlined strategy
“I would recommend Epicor as a partner
because they possess superior technology
with stronger functionality than their
competitors and because they have a clear
vision for the future.”
Winston Chow, General Manager, Broad Intelligence
Consulting, China
The Importance of Enabling
Technology in Manufacturing

1. Lowered Inventory Cost!
Manage Information Overload
Eliminates manual processes
Establishes real-time visibility
Protect against unplanned
downtime
Eliminate time-consuming
inventory counts
Allows manufacturers to better
manage inventory

2. Real-time Tracking and Traceability
Enables real-time tracking at any
point of the manufacturing
process – or after delivery
Accountability is improved
Updatable, consistent with
government regulations
Eliminate product recalls
Ensures a smooth manufacturing
process

3. Accuracy in Process = Improved Customer Satisfaction
Allows manufacturers to identify quality issues easily
Establishes more competitive pricing
Enables real-time manufacturing intelligence; Immediate
answers to common questions
- Which orders are delayed?
- When can a customer expect a delivery to be shipped?
- Where is the current bottleneck in process?

4. Improved Decision Making
Information at your fingertips!
Mobile access to applications – email , plant messages and back
end system
Real –time connection to back-end systems : Salespeople can
check for information and submit orders in real- time
In sync with Office Applications
Drill to related data
Works the way today’s users expect to work – Allows you to
make the best decision on-the-go

In a Nutshell
The right technology can help manufacturers to decrease
operational expenditure
Introducing mobility and social networks to enhance
manufacturing processes are essential for future growth
Manufacturers need to facilitate business intelligence across
multiple platforms
Social tools will change the way manufacturers connect with
suppliers, consumers and distributors
Allows manufacturers to create a more collaborative sourcing
and production environment

What are your thoughts?
What are some of the ways you think future
Vietnam businesses can benefit from
technology?

Questions?

Thank You for
Your Time!

Vietnam university presentation manufacturingin digital (1)

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