The document discusses the product life cycle and new product development process. It covers:
1. The stages of the product life cycle - introduction, growth, maturity, decline - and how marketing strategies differ at each stage.
2. The new product development process which includes idea generation, screening, concept development/testing, market strategy development, business analysis, product development, test marketing, and commercialization.
3. Factors that influence the diffusion and adoption of new products by different customer groups over time.
5. The Shape of the Sales
Curve May Vary...
Time
Time Time
Time
Sales
SalesSales
Sales
TRADITIONAL
FAD
SEASONAL (CYCLICAL) REVIVAL or NOSTALGIA
Piyoosh Bajoria
6. Marketing Strategies for PLC
INTRODUCTION GROWTH MATURITY DECLINE
Product
Strategy
Distribution
Strategy
Promotion
Strategy
Pricing
Strategy
Limited models
Frequent
changes
More models
Frequent
changes.
Large number
of models.
Eliminate
unprofitable
models
Limited
Wholesale/
retail distributors
Expanded
dealers. Long-
term relations
Extensive.
Margins drop.
Shelf space
Phase out
unprofitable
outlets
Awareness.
Stimulate
demand.Sampling
Aggressive ads.
Stimulate
demand
Advertise.
Promote heavily
Phase out
promotion
Higher/recoup
development
costs
Fall as result of
competition &
efficient produc-
tion.
Prices fall
(usually).
Prices
stabilize at
low level.
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7. SalesSales
CostsCosts
ProfitsProfits
Marketing ObjectivesMarketing Objectives
ProductProduct
PricePrice
Low salesLow sales
High cost per customerHigh cost per customer
Negative or lowNegative or low
Create product awareness and trialCreate product awareness and trial
Offer a basic productOffer a basic product
Usually is high; use cost-plus formulaUsually is high; use cost-plus formula
DistributionDistribution High distribution expensesHigh distribution expenses
AdvertisingAdvertising Build product awareness among early
adopters and dealers
Build product awareness among early
adopters and dealers
Introduction stage
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8. SalesSales
CostsCosts
ProfitsProfits
Marketing ObjectivesMarketing Objectives
ProductProduct
PricePrice
Rapidly rising salesRapidly rising sales
Average cost per customerAverage cost per customer
Rising profitsRising profits
Maximize market shareMaximize market share
Offer new product features, extensions,
service, and warranty
Offer new product features, extensions,
service, and warranty
Price to penetrate marketPrice to penetrate market
DistributionDistribution Increase number of distribution outletsIncrease number of distribution outlets
AdvertisingAdvertising Build awareness and interest in the mass
market
Build awareness and interest in the mass
market
Growth Stage
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9. SalesSales
CostsCosts
ProfitsProfits
Marketing ObjectivesMarketing Objectives
ProductProduct
PricePrice
Peak salesPeak sales
Low cost per customerLow cost per customer
High profits, then lower profitsHigh profits, then lower profits
Maximize profits while defending market
share
Maximize profits while defending market
share
Diversify brand and modelsDiversify brand and models
Price to match or best competitorsPrice to match or best competitors
DistributionDistribution Build more intensive distributionBuild more intensive distribution
AdvertisingAdvertising Stress brand differences and benefitsStress brand differences and benefits
Maturity stage
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11. SalesSales
CostsCosts
ProfitsProfits
Marketing ObjectivesMarketing Objectives
ProductProduct
PricePrice
Declining salesDeclining sales
Low cost per customerLow cost per customer
Declining profitsDeclining profits
Reduce expenditure and maintain, reposition,
harvest or drop the product
Reduce expenditure and maintain, reposition,
harvest or drop the product
Phase out weak itemsPhase out weak items
Cut priceCut price
DistributionDistribution Go selective: phase out unprofitable outletsGo selective: phase out unprofitable outlets
AdvertisingAdvertising Reduce to level needed to retain
hard-core loyal customers
Reduce to level needed to retain
hard-core loyal customers
Decline stage
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13. Objectives
• Challenges in New Product Development
(NPD)
• Organizational Structure & NPD
• Stages & Management of NPD
• Diffusion & Adoption of New Products
• Look at the Product lifecycle
• Fads, style, etc
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14. • Original products, product improvements,
product modifications and new brands that the
company develops through its own research and
development.
What is new product
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15. Categories of New
Products
New-To-The-WorldNew-To-The-World
New Product LinesNew Product Lines
Product Line AdditionsProduct Line Additions
Improvements/RevisionsImprovements/Revisions
Repositioned ProductsRepositioned Products
Lower-Priced ProductsLower-Priced Products
Six
Categories
of
New
Products
Six
Categories
of
New
Products
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16. • Not introducing a “superior” product
• Overestimation of Market Size
• Product Incorrectly Positioned, Priced or
Advertised
• Blow out in costs of Product Development
• Competitive Actions - price wars etc
• Disharmony between marketing and R&D
Causes of new product
Failure
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17. To create successful new products, the
company must:
• understand its customers,
markets and competitors,
• develop products that deliver
superior value to customers.
Causes of new product
Failure
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20. Step 1: Idea Generation
CustomersCustomers
EmployeesEmployees
DistributorsDistributors
CompetitorsCompetitors
R & DR & D
ConsultantsConsultants
Creative ThinkingCreative Thinking
Sources ofSources of
New-ProductNew-Product
IdeasIdeas
Sources ofSources of
New-ProductNew-Product
IdeasIdeas
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21. Attribute Listing
The process of listing down
major attributes of existing
products & modifying each
attribute for an improved
product
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22. Forced Relationships
In this process several
objects are considered in
relationships with each
other to create a new
product.
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23. Morphological Analysis
This method calls for
identifying structural
dimensions of a problem
and examining the
relationship amongst them.
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25. Brainstorming
The process of getting a
group to think of unlimited
ways to vary a product or
solve a problem.
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26. • Process to spot good ideas and drop poor
ones as soon as possible.
• Many companies have systems for rating
and screening ideas which estimate:
• Market Size
• Product Price
• Development Time & Costs
• Manufacturing Costs
• Rate of Return
• Then, the idea is evaluated against a set of
general company criteria.
Step 2: Idea Screening
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27. 1. Develop New Product Ideas
into Alternative Detailed
Product Concepts
1. Develop New Product Ideas
into Alternative Detailed
Product Concepts
2. Concept Testing - Test the
New Product Concepts with
Groups of Target Customers
2. Concept Testing - Test the
New Product Concepts with
Groups of Target Customers
3. Choose the One That Has the
Strongest Appeal to Target
Customers
3. Choose the One That Has the
Strongest Appeal to Target
Customers
Step 3: Concept
Development & Testing
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28. Part Two Describes Short-Term:
Product’s Planned Price
Distribution
Marketing Budget
Part Two Describes Short-Term:
Product’s Planned Price
Distribution
Marketing Budget
Part Three Describes Long-Term:
Sales & Profit Goals
Part Three Describes Long-Term:
Sales & Profit Goals
Marketing Strategy Statement Formulation
Part One Describes Overall:
Target Market
Planned Product Positioning
Sales & Profit Goals
Market Share
Part One Describes Overall:
Target Market
Planned Product Positioning
Sales & Profit Goals
Market Share
Step 4: Market Strategy
Development
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29. Business Analysis
Review of Product Sales, Costs,
and Profits Projections to See if
They Meet Company Objectives
Business Analysis
Review of Product Sales, Costs,
and Profits Projections to See if
They Meet Company Objectives
If Yes, Move to
Product Development
If Yes, Move to
Product Development
If No, Eliminate
Product Concept
If No, Eliminate
Product Concept
Step 5: Business Analysis
Step 6: Product development
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32. Step 8: Commercialization
ProductionProduction
Inventory BuildupInventory Buildup
Distribution ShipmentsDistribution Shipments
Sales TrainingSales Training
Trade AnnouncementsTrade Announcements
Customer AdvertisingCustomer Advertising
Steps inSteps in
Marketing aMarketing a
New ProductNew Product
Steps inSteps in
Marketing aMarketing a
New ProductNew Product
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36. Diffusion process and
product life cycle curve
Innovators
Early adopters
Early majority
Late majority
Laggards
ProductProduct
life cyclelife cycle
curvecurve
DiffusionDiffusion
curvecurve
Introduction Growth Maturity Decline
Sales
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37. Product characteristics
and the rate of adoption
• Complexity
• Compatibility
• Relative advantage
• Observability
• Triability
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38. Marketing implications of
the adoption process
Communication aids the diffusion process
• Word-of-mouth
• Direct from marketer
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