1. Technology webinar
17th July 2013

2. 1. Companies are consolidating
their IT infrastructure
2. Business intelligence
3. Virtualisation and automation
4. Business Continuity
• IT Spend research
• Strategic Priorities
• Top 10 Tips
• The Last word

3. Where future investment will be spent
50%
supporting
existing systems
20%
expanding
capacity
30%
new initiatives

4. 1. Companies are consolidating
their IT infrastructure
2. Business intelligence
3. Virtualisation and automation
4. Business Continuity
1. Businesses are consolidating
their infrastructure
2. Business intelligence
3. Virtualisation & automation
4. Business Continuity

5. 1. Companies are consolidating
their IT infrastructure
2. Business intelligence
3. Virtualisation and automation
4. Business Continuity
1. Consolidating infrastructure
2. Business intelligence is now
seen as lifeblood
3. Virtualisation & automation
4. Business Continuity

6. 1. Companies are consolidating
their IT infrastructure
2. Business intelligence
3. Virtualisation and automation
4. Business Continuity
1. Consolidating infrastructure
2. Business intelligence
3. Virtualisation & automation is
a key focus
4. Business Continuity

7. 1. Companies are consolidating
their IT infrastructure
2. Business intelligence
3. Virtualisation and automation
4. Business Continuity
1. Consolidating infrastructure
2. Business intelligence
3. Virtualisation & automation
4. Business Continuity is vital

8. WAN Servers
and apps
LAN User
Where to focus to drive business improvement

9. Tip 10 : Speed up your internet
Key things to consider:
How dependent are we on the internet & online?
What will we & our customers use it for in the future?
How ill we & our competitors use it to create advantage?

10. Tip 9 : BYOD
Key things to consider:
What devices will we support – any or only some?
How will we manage bandwidth needs and access security?
Do we need to change core systems to include smart-devices?

11. Tip 8 : Go wireless
Key things to consider:
How are staff and customer experiences affected by wi-fi?
How does it fit in our overall network strategy?
How will we stay current with rapidly evolving standards?

12. Tip 7 : Tool up for collaboration
Key things to consider:
How far and how fast do I want to go with collaboration?
Will my infrastructure support this?
What could the future look like?

13. Tip 6: Flex your workforce
Key things to consider:
What is our flexible workforce strategy?
What processes do we need to think about?
How do we introduce this and with what technology support?

14. Tip 5 : SIP your voice
Key things to consider:
What are my voice requirements now and in the future?
Are we leveraging investments in IP-PBXs already made?
How can SIP support more flexibility in my business?

15. Tip 4 : Optimise your Customer Contacts
Key things to consider:
What support are we offering our customers?
How could we improve our inbound service?
What numbers should we use?

16. Tip 3 : Go hosted – Outsource in the cloud
Key things to consider:
Which applications will be improved in the cloud?
How do I build the business case to make the move?
Will this be secure enough?

17. Tip 2 : Keep it private. Keep it safe.
Key things to consider:
What are the data needs of all our sites?
How secure and reliable do they need to be?
What control do I need?

18. Tip 1 : Review your network - now
Key things to consider:
How can I improve security and reliability?
How can I improve Bandwidth now and in the future?
Where can I save money?

19. 1. New technology provides many
opportunities for your business
2. Review needs now and in the
future
3. Don’t go it alone

20. 1. Technology provides opportunity
2. It’s really important to review your
needs now and in the future
3. Don’t go it alone

21. 1. Technology provides opportunity
2. Review needs now and in the
future
3. Don’t go it alone - Let your
provider get closer to your
business and leverage their
expertise

22. Q&A

23. Thank you