1. Classroom Based Assessment
Final Test Project
Developing an Assessment Tool for Year XII of
Vocational School
Oktari Aneliya
2215081412
Reg 08 Dik A
English Department
State University of Jakarta
2011

2. 1. Introduction
Vocational school is aimed at giving students knowledge and skills to be competent in
job field. As stated in Permendiknas no.22 tahun 2008.
“Pendidikan kejuruan bertujuan untuk meningkatkan kecerdasan, pengetahuan,
kepribadian, akhlak mulia, serta keterampilan peserta didik untuk hidup mandiri dan
mengikuti pendidikan lebih lanjut sesuai dengan program kejuruannya”.
Considering to the objective of vocational school, therefore the curriculum and the course
program are designed to be agree with the objective of vocational school. All course programs
are aimed at promoting students’ competency in any kind of job field. English in vocational
school is considered as English for Specific Purpose in which the focus is on learners’ need that
is being competent in their job field. English then is seen as a communication tool in workplace,
therefore the English program is required to help students to communicate in English in
workplace context.
There are three kind of English proficiency levels in vocational high school: novice,
elementary, and intermediate. In novice level (year X), the students learn English in daily life
context. In elementary level (year XI), the students learn English that related to the job. In
intermediate level (year XII), the students learn English for all vocational competence programs.
In this level, the learning materials are more specified to the field of job they want. English
language activities that are closely related to the students’ vocational skill are more developed in
year XI and XII.
Here, I developed a summative assessment tool that aimed at assessing students’
knowledge after learning one unit. This assessment tool is designed for year XII students in
semester 1 concerned with the topic of taking and making a reservation. At this topic, the
students are expected to be able to:
1. Responding to dialogue about reservation (listening)
2. Making reservation (speaking)
3. Identifying the main ideas and supporting ideas of text about reservation (reading)
4. Writing to a reply and completing reservation form (writing)
The assessment tool is developed to assess those four objectives from receptive skills
(listening-reading) to productive skills (speaking and writing). In listening and reading, the
students are expected to perform their ability in finding specific information about reservation
based on dialogue and written text. In speaking and writing, the students are expected to perform
their ability in making reservation in written and spoken.
2. Structure of the assessment tool
This assessment tool is developed based on unit 2 which is dealing with clients taken
from book entitled “Communication Builder: English for Vocational School. For Intermediate
Level (Grade XII) of Vocational School (SMK/MAK)”. The topic of this unit is reservation in
which the objectives of this unit are:
1. Listening
Responding to dialogues about reservations
2. Speaking
Making reservations
3. Reading
Identifying the main ideas and supporting ideas of texts about reservations
4. Writing
Writing a reply to a reservation letter and completing reservations forms
Referring to those objectives, this assessment tool is developed for a summative test at
the end of the unit. There are 5 tasks for 4 kind language skills; listening, speaking, reading, and
writing. In listening, the students are given dialogues about a hotel reservation then they are
asked to answer the questions related to the dialogue. The objective of this task is to assess
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3. students’ comprehension in listening by identifying specific information related to dialogues
about reservation.
In speaking, the assessment tool that is used is interactive speaking test in which the
students will do a role play of taking and making a hotel reservation in pairs. One student will be
a hotel receptionist and the other will be a guess. The objective of this task is to assess students’
performance in taking and making a hotel reservation
In reading, the assessment tool that is used is interactive reading in which the students are
given a text about a hotel reservation confirmation letter then they are required to find answer for
specific information related to the text. The students are expected to answer the question with
short answer. The objective of this test is to assess students’ ability in identifying the specific
information in a hotel reservation confirmation letter.
In writing, there are two tasks that the students will do. One, the students are required to
make the hotel reservation confirmation letter and the other is the students are required to fill in
the hotel reservation form. These two tasks are tested because in the learning program, the
students are given two kinds of written text of making a reservation. The objective of these tasks
is to assess students’ ability in making reservation in written form. Those five assessment tasks
are chosen under the consideration that in this unit the students have already learn how to take
and make a reservation in spoken or written form.
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4. 3. The assessment tool
Skill : Listening
Objective : students are able to find specific information related to the hotel
reservation
Content standard : students will identify the main components of reservation such as guess
name, date of guess’ arrival, kind of room that the guess want, and the
room rate.
Process standard : students will answer the short-answer question related to the dialogue.
Task 1: Listening comprehension
You will hear 2 kind of conversation. Listen to the conversations and answer
the questions!
Part A
In this section, you will hear a conversation between 2 people. Each conversation is followed by
5 questions about it. Each question in this part has three answer choices. You should cross on the
best answer to each question. Answer the questions on the basis of what is stated or implied by
the speakers
On the recording, you will hear:
The script: conversation 1
Hotel Clerk: Hello. Sunnyside Inn. May I help you?
Man: Yes, I'd like to reserve a room for two on the 21st of March.
Hotel Clerk: Okay. Let me check our computer here for a moment. The 21st of May, right?
Man: No. March, not May.
Hotel Clerk: Oh, sorry. Let me see here. Hmmm.
Man: Are you all booked that night?
Hotel Clerk: Well, we have one suite available, complete with a kitchenette and a sauna bath. And
the view of the city is great, too.
Man: How much is that?
Hotel Clerk: It's only $200 dollars, plus a 10% room tax.
Man: Oh, that's a little too expensive for me. Do you have a cheaper room available either on the
20th or the 22nd?
Hotel Clerk: Well, would you like a smoking or a non-smoking room?
Man: Non-smoking, please.
Hotel Clerk: Okay, we do have a few rooms available on the 20th; we're full on the 22nd, unless
you want a smoking room.
Man: Well, how much is the non-smoking room on the 20th?
Hotel Clerk: $80 dollars, plus the 10% room tax.
Man: Okay, that'll be fine.
Hotel Clerk: All right. Could I have your name, please?
Man: Yes. Bob Maexner.
Hotel Clerk: How do you spell your last name, Mr. Maexner?
Man: M-A-E-X-N-E-R.
Hotel Clerk: Okay, Mr. Maexner, we look forward to seeing you on March 20th.
Man: Okay. Goodbye.
taken from: www.esl-lab.com
I. Choose the best answer!
1. The man makes a reservation finally for which day?
a. March 20th
b. March 21st
c. March 22nd
2. What kind of room does the man prefer?
a. a non-smoking room
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5. b. a smoking room
c. either one is okay
3. Why doesn't he want to reserve the suite?
a. It doesn't have a nice view.
b. It doesn't come with a sauna bath.
c. It's too expensive.
4. Including tax, how much is the man's room?
a. 80 dollars
b. 88 dollars
c. 96 dollars
5. How do you spell the man's name?
a. Maxner
b. Maexner
c. Mexner
Part B
In this section, you will hear a conversation between 2 people. Each conversation is followed by
5 questions about it. Each question in this part has three answer choices. You should cross on the
best answer to each question. Answer the questions on the basis of what is stated or implied by
the speakers
On the recording, you will hear
The script: conversation 2
Receptionist : Good afternoon, San Felice hotel. May I help you?
Guess : Yes. I'd like to book a room, please.
Receptionist : Certainly. When for, Madam?
Guess : March the 23rd.
Receptionist : How long will you be staying?
Guess : Three nights.
Receptionist : What kind of room would you like, madam?
Guess : Er… double with bath. I'd appreciate it if you could give me a room with a
view over the lake.
Receptionist : Certainly, Madam. I'll just check what we have available. Yes, we have a
room, the 4th floor with a really splendid view.
Guess : Fine. How much is the charge per night?
Receptionist : Would you like breakfast?
Guess : No, thanks.
Receptionist : It's €84 per night excluding VAT.
Guess : That's fine.
Receptionist : who is the booking for, please madam?
Guess : Mr. and Mrs. Ryefielt, that's R-Y-E-F-I-E-L-D.
Receptionist : Okay, let me make sure I got that: Mr. and Mrs. Ryefield. Double with bath
for March the 23rd, 24th, and 25th. Is that correct?
Guess : Yes, it is. Thank you.
receptionist : Let me give your confirmation number. It is 7576385. I’ll repeat that
75766385. Thank you for choosing San Felice hotel and have a nice day. Goodbye.
Guess : Goodbye
taken from: www.audioenglish.net
II. Choose the correct answer!
6. When will the woman stay in?
a. May the 10th
b. March the 11th
c. March the 23rd
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6. 7. What kind of room does the woman want?
a. Double with bath
b. Double bed
c. Double with breakfast
8. The woman has a special request, what is that?
a. A room with a view over the valley.
b. A room with a view over the lake.
c. Any kind of view.
9. How much does the room cost per night?
a. €84 per night excluding tax
b. €85 per night excluding tax
c. €84 per night including tax
10. For whom does the book for?
a. Mrs. Ryefield
b. Mrs. And Mr. Ryefield
c. Mrs. And Mr. Wrightfield
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7. Skill : Speaking
Objective : students are able to take and make a hotel reservation
Content standard : given a situation, students will use the language expression in taking
and making a hotel reservation as well as they fulfill all the requests
given
Process standard : students will perform their ability in taking and making a hotel
reservation
Task 2: Speaking
Working in pair, one of you will be a hotel receptionist and the other will be a guess.
You are about to make a reservation in Hilton Waikoloa Village under the name of Mr.
Welirangan from 1-7 July 2011. The room you want to have is a single presidential suite
with breakfast, a safe in the room, free internet access in the room, air conditioning & DVD
Player, Private wireless telephone, and a small kitchen. You also want to a small conference
room to be available on 3 July.
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8. Skill : Reading
Objective : students are able to find specific information based on reservation
confirmation letter.
Content standard : students will identify the main components of reservation confirmation
letter such as guess name, date of guess’ arrival, kind of room that the
guess want, and the room rate.
Process standard : students will read a letter of reservation confirmation and answer the
short-answer quedtions.
Task 3: reading comprehension
Read this letter and then answer the questions.
MULTI LOGISTIK
Headquarters:
Jalan A. P. Pettarani No. 5 Makassar
Phone: 62411-425501
June 28th 2011
The Manager
Hilton Waikoloa Village
425 Waikoloa Beach Dr.
Waikoloa, Hawaii 96738
Reservation Confirmation
Dear Mr. Mappangara,
I would like to confirm our booking in this morning for a single presidential suite
room under the name of Mr. Welirangan.
I would also like to confirm the following amenities are included in the cost of the
stay:
- Breakfast
- A Safe in the Room
- Free Internet Access in the room
- Air Conditioning & DVD Player
- Private wireless telephone, and
- A small kitchen
The reservation is for full board from 1–7 July 2011. I am also confirming the
reservation for a small conference room to be available on 3 July, when Mr. Welirangan will
be holding a meeting with our international clients.
Please find enclosed our bank draft (No. 92109 423 4431) for $10, 000,000.00 as a
deposit. The balance will be paid as soon as we receive the confirmation from you.
We look forward to hearing from you soon.
Sincerely yours,
Melina Latuihamallo
Personnel Secretary to Mr. Welirangan
Encl. City Bank Draft
1. What is the email about?
2. Who is the writer of the email?
3. To whom is the email for?
4. Who is Melina Latuihamallo? Who is she work for?
5. Who is Mappangara?
6. What are the reservations for?
7. Where does Mr. Welirangan stay in? When does he stay in?
8. What kind of room does the Mr. Welirangan want?
9. What does Mr. Welirangan want to have besides the room?
10. What kind of payment does Mr. Welirangan use?
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9. Skill : Writing
Objective : students are able to make reservation confirmation letter
Content standard : students will make a reservation confirmation letter based on the
situation given that should include the identity of the writer, the letter
receiver, and the guess, the date and time of the reservation, the room and
board preferences that has been reserved, the payment that has been
transferred, and contact information.
Process standard : given a situation, students will make a hotel reservation confirmation
letter
Task 4: Writing
You are a personnel secretary of PT. Sampoerna Tbk manager. You are about to make a
reservation confirmation letter for Mrs. Julia Roberts’ staying in Sheraton hotel from 4-10
July 2011. The room you are reserved is Suite room with breakfast and lunch, double bed
and a mini kitchen. She has transferred for the deposit of Rp. 12,000,000.00 under her
bank account (99234.125.9654).
Now write an email of the reservation confirmation!
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10. Skill : Writing
Objective : students are able to fill a hotel reservation form
Content standard : students fill in a hotel reservation form that should include the identity
the guess, the date and time of the reservation, the room and board
preferences, the payment method, contact information, etc.
Process standard : students will fill in the hotel reservation form.
Task 5: hotel reservation form
Fill in this reservation form based on the previous writing task.
Hilton Waikoloa Village (on the Big Island)
425 Waikoloa Beach Dr.
Waikoloa, Hawaii 96738
FAX: Reservations (808) 886-2902
Or call: (808) 886-1234 or 1-800-HILTONS
Or visit www.hiltonwaikoloavillage.com (enter Group Code "HIC" )
Your conference registration will be verified prior to your arrival.
Name_____________________________________________________________________________
Address __________________________________________________________________________
City _____________________________ State ________ Zip _______ Country_______________
Phone (Home) ________/__________________ (Office) _______/_________________________
(Fax)_______________________ e-mail address _______________________________________
ARRIVAL DEPARTURE
Date / Time / Airlines /Flight # Date / Time / Airlines /Flight #
ACCOMMODATIONS #nights at hotel _____
$149/night Garden/Golf/Mountain View _____
$169/night Partial Ocean View _____
$199/night Deluxe Ocean View _____
• All rates subject to HI state room tax (currently 11.41%). • Single or double occupancy • Additional person @ $35 Hotel policy limits 3 adults
or 2 adults with 2 children per room.
• Children under 18 are complimentary when accompanied by parent.
Sharing room with ___________________________________________________________
Name of individual (If children, please list names & ages)
Special Requests (not guaranteed): ___One King OR ____2 Double Beds ___Smoking OR ___ Non-smoking
PAYMENT METHOD
By Personal Check or By Company Check Check # _______
By Credit Card --
Type: Visa MasterCard American Express Discover
Diner's Other card __________________
Card Number: ___/___/___/___ ___/___/___/___ ___/___/___/___ ___/___/___/___
Cardholder’s Name: _________________________________________(Please Print)
Signature____________________________________________________
Date_____________________
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11. 4. Quality of the assessment tool
The quality of the assessment tool is developed based on five principles of language
assessment proposed by Brown; practicality, reliability, validity, authenticity, and washback.
Here is the analysis of the assessment tool quality.
Based on the first criteria, practicality, this assessment tool is developed reasonably
within the set time frame. Listening, reading, and writing test can be administered in 45 minutes
whereas the speaking test might need more time because the test are designed based on
performance test. It may need 10 minutes for on pair of students. The scoring system is also
feasible in the teacher’ time frame because the test items in listening and reading are easy to be
administered. Even though the reading test requires short answer test, the answer of this test is
only has one possible answer. Meanwhile in speaking and writing test might need extra attention
in the scoring system because this kind of performance task is less practicality but has high
content validity and authenticity. It is said so because this performance tasks enable students to
perform their ability in meaningful way.
Related to the second criteria, reliability, this assessment tool is require more than 1 rater
because the test such as speaking and writing might need more time to be scored. It is also
suggested to avoid bias and subjectivity in the scoring. Meanwhile the reading and speaking
scoring procedures leave little debate about correctness of the answer.
Based on the third criteria, validity, this assessment tool is developed based on the
objectives of the unit therefore every task from listening to writing is valid in the content because
it match to the objective. For instance, in task 1; listening comprehension, the objective of the
listening of this unit is students are able to respond to dialogues about reservation (see the
objective on page 2). The task which is developed to achieve this objective is students are asked
to listen to a hotel reservation dialogue and find specific information based on the dialogue. The
test items which are short answer task represent a communicative stimulus-response task because
it focuses on the information of the dialogue of the hotel reservation. It also develops students’
ability to remember certain details from a conversation. In task 2; Speaking test, the objective of
the speaking of this unit is students are able to make a reservation (on page 2). The task which is
developed to achieve this objective is doing guided role play about making a hotel reservation.
This task enables the students present their ability in making reservation creatively. Referring to
the face validity, the assessment tool has clear direction for the test taker in understanding what
they are going to do. The structure of the test is also organized logically from the easiest to the
hardest.
Based on the fourth criteria, authenticity, this assessment tool provides natural language
that is people normally used in taking and making reservation. To make sure the language as
natural as possible, the writer has observed from different kind of sources such as internet and
book to find an appropriate language expression, kind of letter of reservation confirmation,
reservation form, and reservation dialogue which are used in real life. The tasks also represent
real world task. In the listening task, the students are exposed to making a hotel reservation in
which they are expected to find specific information especially related to the information about
the guess. This represents of real task of a receptionist who is expected to identify the guess
information. In speaking task, the students are also exposed with approximately real world task
because they are expected to be able to take and make a hotel reservation. This kind of activity is
needed for students of vocational school when they are in workplace especially in tourism or
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12. hotel business. In reading task, the students are exposed to a text of reservation confirmation
letter in which they will face it in real life in workplace as an assistant, secretary, etc. in writing
task, the students are expected to make a reservation confirmation letter and fill in reservation
form. These tasks also reflect the real world task for students of vocational school.
The last is washback. Washback is the effect of test on teaching and learning activity for
both the teacher and the students. This assessment tool is expected to have a good reflection on
student’s understanding in this unit.
5. Rubric and scoring of the assessment tool
a. Listening task
There are 10 questions in listening comprehension task. Each question score 1 point.
Therefore the total score of listening task is 10 point
b. Speaking task
In order to know students’ speaking ability, the writer will use a rating scale as
proposed by Harris to score the students' result in speaking test. This rating scale
measures the students' speaking skills especially in pronunciation, grammar,
vocabulary, fluency and comprehension. The rating scales for the speaking test
modified from David P. Harris and Walter Bartz can be seen as follow:
The rating scale
language score characteristics
aspect
Pronunciation 5 Speech consists of almost appropriate pronunciation
4 Speech consists of hardly incorrect pronunciation
3 Speech consists of some inappropriate pronunciation
2 Speech consists of mostly inappropriate pronunciation
1 Speech consists of very poor pronunciation
grammar 5 Makes few (if any) noticeable errors of grammar or word order
4 Occasionally makes grammatical and/or word-order errors which
do not, however, obscure
3 Makes frequent errors of grammar and word order
which occasionally obscure meaning
2 Grammar and word-order errors make comprehension difficult.
Must often rephrase sentences and/or restrict himself to basic
pattern.
1 Errors in grammar and word order so severe as to make
conversation virtually unintelligible
vocabulary 5 Use of wide range of vocabulary taught previously
4 Sometimes uses inappropriate terms and/or must rephrase ideas
because of lexical inadequacies
3 Frequently uses the wrong words; conversation somewhat limited
because of inadequate vocabulary
2 Misuse of words and very limited vocabulary make comprehension
quite difficult
1 Vocabulary limitations so extreme as to make conversation
virtually impossible
fluency 5 Speech is quite flowing style, mostly easy to understand
4 Speed of speech seems to be slightly affected by language problems
3 Speed and fluency are rather strongly affected by language
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13. problems
2 Usually hesitant; often forced into silence by language limitation
1 Speech is so halting and fragmentary as to make conversation
virtually impossible
comprehend 5 Ideas highly organized, covers all of the elements of the content
4 Ideas well organized, covers almost all of the elements of the
content
3 Ideas less organized, some missing parts of the elements of the
content
2 Ideas less organized, covers only the main elements of the content
1 Unorganized ideas, a lot of missing parts of the elements.
The scale of 0 up to 100 will be used to make the scoring easier. Here, the maximum rate
students get is 25. So, the obtained rate is multiplied by 4.
c. Reading test
There are 10 questions in reading comprehension task. Each question score 1 point.
There is only one possible answer for each question.
d. Writing task
There are 2 kind of task in writing that are composing a reservation confirmation
letter and fill in reservation form. In the first task, the students’ letter composition
should include:
1. The identity of the writer
2. The identity of the letter receiver
3. The identity of the hotel guess
4. The room and other preferences being reserved
5. The payment that has been transferred
6. Contact information
The students also have to consider the clarity of expression of the ideas, the logic of
the sequence and connections, the cohesiveness or unity of the letter composition,
and the overall effectiveness or impact of the paragraph as a whole (Brown
2004:253). If the students meet those requirements in composing the letter, they will
be given score of 100.
In the second test, the students should fill in the information needed in reserving a
hotel room. That it should be:
Filling up the identity of the guess: name, address, contact information
Filling up the room reservation information: number of people (include how
many of them are adults and children), the type of room, duration of stay,
number of nights, date and time of arrival and departure, and expected
amenities.
Filling up the payment method.
If the students fill all those information needed, they will be give score 100
From all those tests, the total score would be:
Test Percent of total Calculation Possible total
grade correct
speaking test 40% 5 aspects X 5 (the 40% X 100 = 40
highest score) = 25
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14. X4 = 100.
listening test 10 % 10 items @ 1 point 10
each = 10
reading 10% 10 items @ 1 point 10
each = 10
writing 40% task 1: 20% of 100 20
task 2: 20% of 100 20
Total 100
Adapted from Brown’ scoring p, 61
7. Conclusion
Here, the writer has developed an assessment tool for year XII of vocational school. The
assessment is aimed at knowing how far the students grasp the lesson within the unit that is
taking and making reservation. This assessment is developed based on four language skills;
listening, speaking, reading, and writing. With the objective of the unit “Being able to take and
make a reservation”, the writer focuses the assessment on that aspect. In listening test, the
students are given a set of conversation related to the reservation and are given a set of questions
about the conversations. In speaking test, the students are required to do role play in making and
taking reservation especially a hotel reservation. In reading test, the students are given a text of
reservation confirmation letter then they are asked to answer a set of questions related to the text.
In writing test, the students are given two kinds of test; composing a reservation confirmation
letter and filling in a reservation form. All those tests are chosen under the consideration that in
this unit the students have already learnt about all those materials in taking and making
reservation.
This assessment tool is also developed by considering the five principles of language
assessment proposed by Brown. The practicality, reliability, validity, authenticity, and the
washback of the assessment are counted in developing the assessment. Considering the
practicality and the validity of the speaking test, this test might be less in practicality but agree
with the validity. However, the writer hoped that this assessment tool could be as source for
assessing year XII of vocational school in reservation topic.
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15. References:
Books
Brown, H. D. (2004). Language Assessment Principles and Classrooom Practices. New York: Pearson
Education.
Haris, D. P. (1969). Testing English as a Second Language. london: Mc.Graw Hill Company.
Kurniawan, Eri and Kurniawan, Arif. (2008). Communication Builder: English for Vocational School for
Intermediate Level (grade XII) Vocational School (SMK/MAK). Jakarta: Pusat Perbukuan, Departemen
Pendidikan Nasional.
websites
http://www.hicss.hawaii.edu/hicss_35/hotelreservation.htm
http://www.esl-lab.com/audio/mp3/hotel1.mp3
http://www.audioenglish.net/english-learning/english_dialogue_hotel_booking_a_room_2.htm
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