Iptor, the global leader in enterprise resource planning, supply chain management, planning and logistics software and services

TO THIS
INTRODUCTION
OF IPTOR
An introduction to iptor
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A WARM WELCOME

ABOUT US
Iptor is a global leader in enterprise resource planning, supply
chain management, planning and logistics software and
services. Iptor helps distribution-focused organizations solve
their most complex order management and fulfilment
challenges within fast-moving, multi-channel and global supply
chains, turning them into growth opportunities.
Serving 1,300 customers with 4,100 installations in more than
40 countries, Iptor provides fully integrated enterprise
solutions, with highly adaptable and robust software backed by
world-class support from distribution and supply chain experts.
With its micro-services orientated cloud platforms and the use
of smart technologies, Iptor offers compelling value to
customers across the Technical Wholesale, Pharma and
Publishing sectors. For more information, visit: www.iptor.com.
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WE BELIEVE IN EMPOWERING PEOPLE TO GROW.
THAT IS OUR COMMITMENT
Our mission is to be the first choice for people wanting to join
a business that is passionate about making a difference to our
customers in a world of constant change. If you want to make a
difference in your life, think about a job at Iptor.
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OUR JOURNEY
1978
Founded in
Sweden, a
heartland of
innovation
1986
Joined Stockholm
Stock Exchange,
formalized IBM
partnership
2001
Started Managed
Services journey
with Iptor
2010
Launched program
to improve
efficiency,
profitable growth
2015
Acquired by
Marlin Equity
Partners in July
2015
2016
Jayne Archbold
appointed as CEO
Refreshed strategy
and rebranded as
Iptor Supply Chain
Systems
2020
Having successfully
repositioned Iptor over the
past years - Jayne
Archbold, CEO, and
Christopher Catterfeld,
CPO & CMO - along side
an investment from Bregal
Unternehmerkapital,
acquire the business from
Marlin Equity Partners
positioning it for the next
stage of growth.

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OUR LEADERSHIP TEAM
Christopher Catterfeld
Managing Partner, CMO/CPO
Jayne Archbold
Managing Partner, CEO

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KEY FACTS AT A GLANCE

OUR CORE VALUES
8
We have an innovative, adaptable and
collaborative approach to developing and
marketing software that drives us to think
in novel ways and explore alternative
solutions. Our innovative platform for
growth creates added value for our
customers and partners. We seek out
bright people who embrace change and
welcome new ideas and viewpoints.
We care about our customers and always
put them first. We identify efficiencies and
create long-lasting customer value by
proactively, anticipating changes and
going above and beyond to meet and
exceed customer expectations. We ensure
high customer satisfaction with high
economic return. We focus on the voice of
the customer and the value that they
provide. That value drives our strategy
Customer Focus Innovation

OUR CORE VALUES
9
We actively strive to be the best in our field
and the company of choice for our
customers, by driving value and
consistently exceeding customer and
stakeholder expectations. We are
passionate and we have a competitive and
entrepreneurial spirit, which we maximise
in business opportunities. We encourage
continuous development and
improvement to provide powerful
solutions and maintain our winning edge.
We foster an environment of respect and
acknowledge the interests, beliefs and
feelings of colleagues, customers and
partners We maintain an honest, ethical,
environmentally friendly and professional
approach to our business. We keep our
promises and follow through on
commitments.
Respect & Honesty Excellence

WE CALL IT
SIMPLY…
IPTOR
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OUR AMBITIONS

IPTOR
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CUSTOMER
FOR LIFE
WINNING MAKING A
DIFFERENCE
SET FOR
GROWTH

Our core focus remains on what’s most
important: our customers – we are close to
each of them, passionate about supporting
their business, providing them the right tools
to focus on their 10%, and being their trusted
partner for digital transformation and beyond.
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IPTOR
CUSTOMER FOR LIFE

Our ambition is to lead in every market
segment we actively play in – with best-in-
class vertical offering & functionality
a long with a leading user experience –
supported by remarkable brand and
marketing activities.
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IPTOR
WINNING

As Iptorians we are passionate about Making
A Difference – in our work with customers,
colleagues, and partners – but also by
#GivingBack to communities with charity
engagements making a real impact.
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IPTOR
MAKING A DIFFERENCE

Our organization will be focused on
customers and growth – simplifying business
structures and having the right teams to
win – making space of critical investment
initiatives and footprint increase via
acquisitions.
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IPTOR
SET FOR GROWTH

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VISION + STRATEGY

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CUSTOMER PROFILE

• Multi-channel dynamics - merging of B2B + B2C
• Complex patterns of distribution and usage
• Understanding who owns the customer
• Lots of data but little insight to help you expand
• More returns
• Shorter lead times
• Smaller shipment unit value
• Landed cost confusion
• Pressure to do more with less - money, time, people
• "Always on" business - round-the-clock customer demands
• Compliance / regulations
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THE PROBLEMS WE HELP SOLVE
PROBLEMS YOU MIGHT HAVE

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• A dependable partner
• Reduced complexity
• Increased customer satisfaction
• Better visibility across channels
• More efficient inventory management
• Improved stock accuracy
• Margin improvement
• Increase in warehouse efficiency
• Real-time fulfilment
• Flexibility - robust, manageable, configurable
solutions without the need for a large IT
department
• Track and trace functionality, compliance for key
industries we serve
• Multi-channel dynamics - merging of B2B + B2C
• Complex patterns of distribution and usage
• Understanding who owns the customer
• Lots of data but little insight to help you expand
• More returns
• Shorter lead times
• Smaller shipment unit value
• Landed cost confusion
• Pressure to do more with less - money, time,
people
• "Always on" business - round-the-clock customer
demands
• Compliance / regulations
Problems you might have Benefits we can bring

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OVER 4,000 IMPLEMENTATIONS SO FAR. THAT MAKES
US REALLY PROUD.

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PARTNERSHIPS ARE IMPORTANT TO US

WHAT MAKES
IPTOR UNIQUE
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designed by your
industry peers
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EXCELLENCE
all the way – enabling
growth together
PERSONAL
value consumption
anytime & anywhere
BEYOND ERP

Expertise developed from 40 years and
4,000 implementations working hand in hand
with customers around the world. Strong
customer relations molded into powerful
cloud solutions for organizations like yours.
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EXCELLENCE
DESIGNED BY YOUR
INDUSTRY PEERS

There to make a difference for your business.
As a trusted advisor in a world of constant
change. Side by side. Expert to expert.
Midmarket to midmarket. Business owner to
business owner.
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PERSONAL
ALL THE WAY – ENABLING
GROWTH TOGETHER

Getting time and resource back through flexible,
connected and AI supported cloud microservices
replacing complex process boundaries
along your supply chain.
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BEYOND ERP
VALUE CONSUMPTION
ANYTIME & ANYWHERE

designed by your
industry peers
27
EXCELLENCE
all the way – enabling
growth together
PERSONAL
value consumption
anytime & anywhere
BEYOND ERP
Expertise developed from 40 years and
4,000 implementations working hand in
handwith customers around the world.
Strongcustomer relations molded into
powerful cloud solutions for organizations
like yours.
There to make a difference for your
business. As a trusted advisor in a world
of constant change. Side by side. Expert
to expert. Midmarket to midmarket.
Business owner to business owner.
Getting time and resource back through
flexible, connected and AI supported cloud
microservices replacing complex process
boundaries along your supply chain.

OUR COMMITMENT
TO YOU
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• Stable, proven, future-proof products
• Total cost of ownership value
• Robust standard solutions that are
customizable and flexible
• A dependable partner and an
enduring relationship
• Passionate experts
• Financial strength

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WHAT SETS US APART
• Empowering you to rule the exception in a
complex, ever changing and on-demand
marketplace.
• Providing you with the ability to seamlessly
handle exceptions, and thereby delight your
customers, using our connected, intuitive
and adaptable solutions.

OUR SOLUTIONS
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CONNECTED, INTUITIVE & ADAPTABLE

• Supply Chain
• Inventory & Distribution
• Finance
• Manufacturing &
Assembly
• Demand Management
• Mobility
An Introduction To Iptor
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SOLUTIONS
FOR:
• Automotive
• Food & Beverage
• Pharmaceutical
• Publishing
• Third-Party Logistics
• Wholesale Distribution
IN VERTICAL
SEGMENTS
• Cloud & Managed
Service
• Global Customer
Support
• Implementation &
Training
WITH
SERVICES

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OUR SOLUTION STRATEGY

OUR SUPPORT +
SERVICES
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• We deploy our software in the way that is most appropriate for you
• Secure, stable, cloud-based services; on-premise or hybrid
• If it comes to the cloud:
• 17% of our customers are cloud-based: 213 customers; 10,000 users
• 30 new customers in the last 12 months (to July 2016)
• ISO 9001 and 27001, & ISEA 3402 compliant
• We manage other third-party applications
• We provide fully managed cloud solutions on three different sites in Europe
• We’ve added 25% more capacity in 2016 already
• Managed Services is the strongest area of demand from our customers
• We are a leading partner of delivering IBM systems and leveraging their tools
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IT’S ABOUT YOU, NOT THE CLOUD

THE HELP YOU WILL RECEIVE
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• Implementation resources and deployment services
• Global unified support
• Managed services
• Education + training
• Consultancy services
• Proactive relationships
• Value Assessment
• Big data + analytics cloud

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GLOBAL UNIFIED SUPPORT

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WHAT DOES THIS DELIVER?

• Improved distribution processes
• Greater insight into every part of your business
• Fastest possible deployment time, meaning you start deriving value almost immediately
• Lower overall costs, through standardized processes and methods
• Reduced project/implementation risk through standardized methodology, Iptor Plan to
Value (P2V)
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CONSULTING SERVICES

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THE NEW STRUCTURE REALLY MAKES US A UNIQUE CHOICE IN TODAY’S ERP
AND SUPPLY CHAIN WORLD
Enabling Excellence in products and services designed in close partnership
with customers, and being Personal all the way, enabling growth together.
From expert to expert. Midmarket to midmarket. Business owner to business
owner.
Jayne Archbold,
Managing Partner, CEO
Iptor

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BEYOND ERP” IS OUR KEYWORD FOR OUR VISION OF A DIGITAL FUTURE
We accelerate our product investments towards flexible cloud micro-services
replacing complex process boundaries for customers and users. We focus on
providing smart technologies that work and provide immediate value for our
customers.
Christopher Catterfeld
Managing Partner,
CPO/CMO, Iptor

ANY QUESTIONS?
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THANK YOU
Anca Cupsa
Product Marketing Manager
Anca.cupsa@iptor.com
ancacupsa

Iptor, the global leader in enterprise resource planning, supply chain management, planning and logistics software and services

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