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Vision for a
Nonprofit Knowledge Graph
Andrew Sears
Executive Director
My Background





Co-Founded the Internet Telecoms Consortium
with David Clark (one of the fathers of the
Internet) at MIT in 1996
Consulted as new product architect for St. Paul
Venture Capital, Internet startups and Sprint
Nonprofit Social Graph Slideshare, January 2012
◦ www.slideshare.net/techmission/nonprofit-social-graph



Serving as nonprofit founder and Executive
Director of TechMission
TechMission History

TechMission 3.0

(big data & online ed
Christian Social Graph
& CityVision.edu)

TechMission 2.0

(ChristianVolunteering.org
& Nonprofit Web 2.0)

TechMission 1.0

(AC4/Digital Divide)
TechMission Programs
TechMission

City Vision
Internships

Christian
Volunteering.org
- UrbanMinistry.org
- ILS Nova GED
- Christians in Recovery

City Vision
College
- Addiction Studies
- Nonprofit Management
- Urban Missions
- Masters in Science,
Technology, Society & Ministry
Masters of Science, Technology,
Society and Ministry
Theology of
Technology

Theology of
Work

Organizational
Systems

Capstone Course

Emerging
Media

Appropriate
Technology

Electives
Purpose of Discussion



Personal connection
We see tech trends that could have major
implications on TechMission strategy
◦ Trend toward Universal APIs (like Wolfram
Language)
◦ Trend toward vertical search



Would rather build on shoulders of giants

◦ Christian Social Graph is subset of Nonprofit
Knowledge graph
◦ Want to avoid building something that will be made
obsolete by larger initiatives
◦ Want to be able to contribute our data to larger
initiatives (as we have with AllforGood)
◦ Want someone like Google to build a Nonprofit
Knowledge Graph
Phases of Nonprofit Data


Nonprofit Web 1.0
◦ Individual websites



Nonprofit Web 2.0

◦ Idealist.org, VolunteerMatch.org, Guidestar.org,
ChristianVolunteering.org



Nonprofit Data 2.5 (today)
◦
◦
◦
◦



Nonprofits provide very limited APIs
Google’s Knowledge Graph for Nonprofits
Governments start providing open data
Apps

Nonprofit Data 3.0?
Vision for Nonprofit Data 3.0


What if Google created a free data
repository and API of data useful for
Nonprofits by…
◦ Scrubbing and enhancing data that is useful to
Nonprofits from web, public sources and
semantic web
◦ Providing an Open API
◦ Promoting a search ecosystem that encourages
more open nonprofit data
◦ Providing vertical search capabilities and linked
Knowledge Graph data supporting nonprofits
Nonprofit Knowledge Graph Data Types
Volunteer
Opps
Foundations
& Grants

Jobs

Organizations

Events

Disaster
Response
Data

People

Giving
Requests
Causes/

Social
Actions
TechMission’s Focus
All Objects of Interest
to Nonprofits

TechMission:
All Objects of
Interest to
Christian Orgs

Nonprofit
Knowledge Graph

Christian
Social Graph
Christian Social Graph API
TechMission’s
Focus

Parachurches
300,000+

Funders &
Grants

Jobs
15,000+

10,000+

Content
150,000
items

Volunteer
Opportunities
10,000+

Christian
Social
Graph

Groups &
Events

Resumes
(People)

Churches
300,000

Classified
Listings
Nonprofit Knowledge
Graph Concept
Knowledge Graph
Added April 2013
Proposed
Additions
Vertical Sear
Nonprofit Da
• Jobs
• Volunteer
• Events
Key Questions for Google
What is Google’s next steps for nonprofits in the
Knowledge Graph?
2. Will Google provide a competitive response to
Data.com & Hoovers
1.

◦ Nonprofit Data could fit here (and be free)

3.

Will Google provide a competitive response to
Wolfram Language?

◦ Nonprofit API could fit within this structure
4.

Will Google provide vertical search for jobs (like it
has for hotels and flights)?

◦ Nonprofit Jobs and Volunteer Opportunities would fit here
5.

How can nonprofits contribute data to Knowledge
Graph?

◦ Could be helpful to have an open standard filling holes in
Schema.org or something else?

6.

What are Google’s plans for open education,
Open EdX, mooc.org, etc.? YouTube of courses?
Nonprofit Product Roadmap Wishlist
Nonprofit
Knowledge
Graph
Sidebar
Open Data
Submission
Standard

Nonprofit
Vertical
Search

Schema.org+

Google’s
Universal API
(like Wolfram
language)

Linkage
with
Google+

Google
Data.com
Product
Google for
Nonprofits
Use Cases


Improves nonprofit data ecosystem
◦ Encourages nonprofit data providers to include EIN and
other keys to linked data
◦ Needed for linked data between: Volunteer Opps
(AllforGood), Organizations, Donate Links, etc.
◦ Promotes open data while still allowing providers like
Guidestar to provide more extended data



Apps & Mashups

◦ Refining nonprofit public data from sources like Data.gov
is costly for each organization and could be done once by
Google



Improved Nonprofit/For Profit Partnership

◦ For profit companies could more easily integrate
nonprofit causes if there were low barriers to entry
through Google’s APIs
Appendix: Nonprofit
Linked
Data Today
Nonprofit Organization Data




USA Providers: Guidestar, NetworkforGood,
Charity Navigator, HandsOn Network, Idealist.org,
United Way/Truist, ChristianVolunteering.org,
VolunteerMatch.org, 211, Data.gov/IRS
Problems with Organizational Data
◦ Few use open standards like Schema.org
◦ Unlinked: Little data has unique organizational identifier
needed for linking
◦ Terms of use prohibit third party use of data even when it
was compiled from public sources (i.e. taking data
provided by governments and then making it proprietary)
◦ Government data is not user-friendly and cannot be easily
linked with other data
Volunteer Opportunity Data Providers (USA)


Open = Contributing to Serve.Gov/Data.gov/AllforGood
◦ HandsOn Network, AARP, Idealist.org, United Way, Truist,
Habitat for Humanity, Service Nation, Universal Giving,
ChristianVolunteering.org, Craigslist, MENTOR, Senior Corps,
AmeriCorps, Girl Scouts, YMCA, Up2Us, CatchaFire,
Volunteer.gov, Rock the Vote, Citizen Corps, Red Cross,
Samaritan Technologies, Catchafire



Closed = Not Contributing to Serve.Gov/Data.gov
◦ VolunteerMatch.org



Schema Examples
◦ http://www.allforgood.org/spec
◦ http://schema.org/Event



Problems with Volunteer Opportunity Data
◦ Data not provided with unique identifier that would enable
linkages and assist in deduplication
Nonprofit Jobs Data


Jobs Data Providers: Idealist.org, SimplyHired.com,
Indeed.com, ChristianVolunteering.org, jobinventory.com,
jobisjob.com, olx.com, simplyhired.com, trovit.com, jobsearch-engine.com, yakaz.com, oodle.com,
workhound.co.uk, www.wowjobs.ca
Schema.org: Organization
Property
Properties from Thing
description
image
name
url
Properties from Organization
address

Expected Type

Description

Text
URL
Text
URL

A short description of the item.
URL of an image of the item.
The name of the item.
URL of the item.

PostalAddress

aggregateRating

AggregateRating

Physical address of the item.
The overall rating, based on a collection of reviews
or ratings, of the item.

contactPoints

ContactPoint

A contact point for a person or organization.

email
employees

Text
Person

events

Event

faxNumber

Text

Email address.
People working for this organization.
Upcoming or past events associated with this place
or organization.
The fax number.

founders

Person

A person who founded this organization.

foundingDate

Date

The date that this organization was founded.

interactionCount

Text

location
members
reviews
telephone

Place or PostalAddress
Person or Organization
Review
Text

A count of a specific user interactions with this
item—for example, 20 UserLikes, 5 UserComments,
or 300 UserDownloads. The user interaction type
should be one of the sub types of UserInteraction.
The location of the event or organization.
A member of this organization.
Review of the item.
The telephone number.

More specific types: Corporation, EducationalOrganization, GovernmentOrganization,
LocalBusiness, NGO, PerformingGroup, SportsTeam
Schema.org: Job Posting
Need Volunteer Opportunity
Property
Properties from Thing
description
image
name
url
Properties from JobPosting
baseSalary
benefits
datePosted
educationRequirements

Expected Type

Description

Text
URL
Text
URL

A short description of the item.
URL of an image of the item.
The name of the item.
URL of the item.

Number
Text
Date
Text

employmentType

Text

experienceRequirements
hiringOrganization
incentives
industry
jobLocation

Text
Organization
Text
Text
Place

occupationalCategory

Text

qualifications
responsibilities

Text
Text

salaryCurrency

Text

skills

Text

specialCommitments

Text

title
workHours

Text
Text

The base salary of the job.
Description of benefits associated with the job.
Publication date for the job posting.
Educational background needed for the position.
Type of employment (e.g. full-time, part-time, contract, temporary, seasonal,
internship).
Description of skills and experience needed for the position.
Organization offering the job position.
Description of bonus and commission compensation aspects of the job.
The industry associated with the job position.
A (typically single) geographic location associated with the job position.
Category or categories describing the job. Use BLS O*NET-SOC taxonomy:
http://www.onetcenter.org/taxonomy.html. Ideally includes textual label and formal
code, with the property repeated for each applicable value.
Specific qualifications required for this role.
Responsibilities associated with this role.
The currency (coded using ISO 4217, http://en.wikipedia.org/wiki/ISO_4217 used for
the main salary information in this job posting.
Skills required to fulfill this role.
Any special commitments associated with this job posting. Valid entries include
VeteranCommit, MilitarySpouseCommit, etc.
The title of the job.
The typical working hours for this job (e.g. 1st shift, night shift, 8am-5pm).
Schema.org: Event
Property
Properties from Thing
description
image
name
url
Properties from Event
attendees

Expected Type

Description

Text
URL
Text
URL

A short description of the item.
URL of an image of the item.
The name of the item.
URL of the item.

duration

Duration

The duration of the item (movie, audio recording, event, etc.) in
ISO 8601 date format.

endDate

Date

The end date and time of the event (in ISO 8601 date format).

location

Place or PostalAddress The location of the event or organization.

offers

Offer

An offer to sell this item—for example, an offer to sell a
product, the DVD of a movie, or tickets to an event.

performers

Person or Organization

The main performer or performers of the event—for example, a
presenter, musician, or actor.

startDate

Date

The start date and time of the event (in ISO 8601 date format).

subEvents

Event

Events that are a part of this event. For example, a conference
event includes many presentations, each are subEvents of the
conference.

superEvent

Event

An event that this event is a part of. For example, a collection
of individual music performances might each have a music
festival as their superEvent.

Person or Organization A person attending the event.
Making Schema.org More Nonprofit Friendly


Organization/NGO Type
◦ Need fields for tax id, charity id, NTEE Code,
ICNPO
◦ Tax id and charity id are critical to link other
data



Job Type
◦ Consider Volunteer Sub-type of job with special
fields (need spec)



Event
◦ Consider service opportunity as event subtype
with special fields (need spec)
Semantic Web Standards
Aggregators: Freebase, Dbpedia,
Zemanta, Kasiba, Calais, Data.gov…

Sparql: global query language for RDF
Schema.org: schema & ontology
of objects in RDF

RDF = data sharing format in XML

http://en.wikipedia.org/wiki/Semantic_Web
Proliferation of Nonprofit APIs


















All for Good
Brooklyn Museum
Convio
CorpWatch
DonorsChoose
eTapestry
FirstGiving
Global Giving
Kintera
Kiva
LetGive
Piryx
Guidestar
Charity Navigator
Dropcash
Global Currents Pitleline


















Social Actions
Sparked
WiserEarth
CiviCRM
Get Active
Member-only
Results Plus
Blackbaud
Institute for Money in State Politics
Giveness
WiserEarth
ChristianVolunteering
Let’s Give
Piryx
Open Aid

The Problem: to develop a good nonprofit app you need to aggregate
from 5-20 sources, write to 5-20 APIs, and sign 5-20 contracts and
terms of use that are often incompatible with each other
Problems/What is missing?


Poor data quality in public data
◦ Need scrubbing and de-duping



No linkages in data types
◦ missing organization IDs in most data
◦ How to link volunteer opportunities with org



Lacking ecosystem to encourage openness of
nonprofit data
◦ Current nonprofit business models are incentivized to
keep most data closed




Too many Nonprofit APIs
Summary: the pieces are there, but it’s a mess!
References


Defining the Nonprofit Sector: A Crossnational Analysis
◦ Crosswalk of National Standards:
http://books.google.com/books?id=ffY_NY3EpY
cC&pg=PA90&dq=icnpo+ntee+crosswalk



THE INTERNATIONAL CLASSIFICATION OF
NONPROFIT ORGANIZATIONS: ICNPOREVISION 1, 1996
◦ http://www.protectiamuncii.ro/ro/incpo.pdf



Wolfram Language
◦ http://reference.wolfram.com/language/

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Nonprofit Knowledge Graph Proposal for Google

  • 1. Vision for a Nonprofit Knowledge Graph Andrew Sears Executive Director
  • 2. My Background    Co-Founded the Internet Telecoms Consortium with David Clark (one of the fathers of the Internet) at MIT in 1996 Consulted as new product architect for St. Paul Venture Capital, Internet startups and Sprint Nonprofit Social Graph Slideshare, January 2012 ◦ www.slideshare.net/techmission/nonprofit-social-graph  Serving as nonprofit founder and Executive Director of TechMission
  • 3. TechMission History TechMission 3.0 (big data & online ed Christian Social Graph & CityVision.edu) TechMission 2.0 (ChristianVolunteering.org & Nonprofit Web 2.0) TechMission 1.0 (AC4/Digital Divide)
  • 4. TechMission Programs TechMission City Vision Internships Christian Volunteering.org - UrbanMinistry.org - ILS Nova GED - Christians in Recovery City Vision College - Addiction Studies - Nonprofit Management - Urban Missions - Masters in Science, Technology, Society & Ministry
  • 5. Masters of Science, Technology, Society and Ministry Theology of Technology Theology of Work Organizational Systems Capstone Course Emerging Media Appropriate Technology Electives
  • 6. Purpose of Discussion   Personal connection We see tech trends that could have major implications on TechMission strategy ◦ Trend toward Universal APIs (like Wolfram Language) ◦ Trend toward vertical search  Would rather build on shoulders of giants ◦ Christian Social Graph is subset of Nonprofit Knowledge graph ◦ Want to avoid building something that will be made obsolete by larger initiatives ◦ Want to be able to contribute our data to larger initiatives (as we have with AllforGood) ◦ Want someone like Google to build a Nonprofit Knowledge Graph
  • 7. Phases of Nonprofit Data  Nonprofit Web 1.0 ◦ Individual websites  Nonprofit Web 2.0 ◦ Idealist.org, VolunteerMatch.org, Guidestar.org, ChristianVolunteering.org  Nonprofit Data 2.5 (today) ◦ ◦ ◦ ◦  Nonprofits provide very limited APIs Google’s Knowledge Graph for Nonprofits Governments start providing open data Apps Nonprofit Data 3.0?
  • 8. Vision for Nonprofit Data 3.0  What if Google created a free data repository and API of data useful for Nonprofits by… ◦ Scrubbing and enhancing data that is useful to Nonprofits from web, public sources and semantic web ◦ Providing an Open API ◦ Promoting a search ecosystem that encourages more open nonprofit data ◦ Providing vertical search capabilities and linked Knowledge Graph data supporting nonprofits
  • 9. Nonprofit Knowledge Graph Data Types Volunteer Opps Foundations & Grants Jobs Organizations Events Disaster Response Data People Giving Requests Causes/ Social Actions
  • 10. TechMission’s Focus All Objects of Interest to Nonprofits TechMission: All Objects of Interest to Christian Orgs Nonprofit Knowledge Graph Christian Social Graph
  • 11. Christian Social Graph API TechMission’s Focus Parachurches 300,000+ Funders & Grants Jobs 15,000+ 10,000+ Content 150,000 items Volunteer Opportunities 10,000+ Christian Social Graph Groups & Events Resumes (People) Churches 300,000 Classified Listings
  • 15. Vertical Sear Nonprofit Da • Jobs • Volunteer • Events
  • 16. Key Questions for Google What is Google’s next steps for nonprofits in the Knowledge Graph? 2. Will Google provide a competitive response to Data.com & Hoovers 1. ◦ Nonprofit Data could fit here (and be free) 3. Will Google provide a competitive response to Wolfram Language? ◦ Nonprofit API could fit within this structure 4. Will Google provide vertical search for jobs (like it has for hotels and flights)? ◦ Nonprofit Jobs and Volunteer Opportunities would fit here 5. How can nonprofits contribute data to Knowledge Graph? ◦ Could be helpful to have an open standard filling holes in Schema.org or something else? 6. What are Google’s plans for open education, Open EdX, mooc.org, etc.? YouTube of courses?
  • 17. Nonprofit Product Roadmap Wishlist Nonprofit Knowledge Graph Sidebar Open Data Submission Standard Nonprofit Vertical Search Schema.org+ Google’s Universal API (like Wolfram language) Linkage with Google+ Google Data.com Product Google for Nonprofits
  • 18. Use Cases  Improves nonprofit data ecosystem ◦ Encourages nonprofit data providers to include EIN and other keys to linked data ◦ Needed for linked data between: Volunteer Opps (AllforGood), Organizations, Donate Links, etc. ◦ Promotes open data while still allowing providers like Guidestar to provide more extended data  Apps & Mashups ◦ Refining nonprofit public data from sources like Data.gov is costly for each organization and could be done once by Google  Improved Nonprofit/For Profit Partnership ◦ For profit companies could more easily integrate nonprofit causes if there were low barriers to entry through Google’s APIs
  • 20. Nonprofit Organization Data   USA Providers: Guidestar, NetworkforGood, Charity Navigator, HandsOn Network, Idealist.org, United Way/Truist, ChristianVolunteering.org, VolunteerMatch.org, 211, Data.gov/IRS Problems with Organizational Data ◦ Few use open standards like Schema.org ◦ Unlinked: Little data has unique organizational identifier needed for linking ◦ Terms of use prohibit third party use of data even when it was compiled from public sources (i.e. taking data provided by governments and then making it proprietary) ◦ Government data is not user-friendly and cannot be easily linked with other data
  • 21. Volunteer Opportunity Data Providers (USA)  Open = Contributing to Serve.Gov/Data.gov/AllforGood ◦ HandsOn Network, AARP, Idealist.org, United Way, Truist, Habitat for Humanity, Service Nation, Universal Giving, ChristianVolunteering.org, Craigslist, MENTOR, Senior Corps, AmeriCorps, Girl Scouts, YMCA, Up2Us, CatchaFire, Volunteer.gov, Rock the Vote, Citizen Corps, Red Cross, Samaritan Technologies, Catchafire  Closed = Not Contributing to Serve.Gov/Data.gov ◦ VolunteerMatch.org  Schema Examples ◦ http://www.allforgood.org/spec ◦ http://schema.org/Event  Problems with Volunteer Opportunity Data ◦ Data not provided with unique identifier that would enable linkages and assist in deduplication
  • 22. Nonprofit Jobs Data  Jobs Data Providers: Idealist.org, SimplyHired.com, Indeed.com, ChristianVolunteering.org, jobinventory.com, jobisjob.com, olx.com, simplyhired.com, trovit.com, jobsearch-engine.com, yakaz.com, oodle.com, workhound.co.uk, www.wowjobs.ca
  • 23. Schema.org: Organization Property Properties from Thing description image name url Properties from Organization address Expected Type Description Text URL Text URL A short description of the item. URL of an image of the item. The name of the item. URL of the item. PostalAddress aggregateRating AggregateRating Physical address of the item. The overall rating, based on a collection of reviews or ratings, of the item. contactPoints ContactPoint A contact point for a person or organization. email employees Text Person events Event faxNumber Text Email address. People working for this organization. Upcoming or past events associated with this place or organization. The fax number. founders Person A person who founded this organization. foundingDate Date The date that this organization was founded. interactionCount Text location members reviews telephone Place or PostalAddress Person or Organization Review Text A count of a specific user interactions with this item—for example, 20 UserLikes, 5 UserComments, or 300 UserDownloads. The user interaction type should be one of the sub types of UserInteraction. The location of the event or organization. A member of this organization. Review of the item. The telephone number. More specific types: Corporation, EducationalOrganization, GovernmentOrganization, LocalBusiness, NGO, PerformingGroup, SportsTeam
  • 24. Schema.org: Job Posting Need Volunteer Opportunity Property Properties from Thing description image name url Properties from JobPosting baseSalary benefits datePosted educationRequirements Expected Type Description Text URL Text URL A short description of the item. URL of an image of the item. The name of the item. URL of the item. Number Text Date Text employmentType Text experienceRequirements hiringOrganization incentives industry jobLocation Text Organization Text Text Place occupationalCategory Text qualifications responsibilities Text Text salaryCurrency Text skills Text specialCommitments Text title workHours Text Text The base salary of the job. Description of benefits associated with the job. Publication date for the job posting. Educational background needed for the position. Type of employment (e.g. full-time, part-time, contract, temporary, seasonal, internship). Description of skills and experience needed for the position. Organization offering the job position. Description of bonus and commission compensation aspects of the job. The industry associated with the job position. A (typically single) geographic location associated with the job position. Category or categories describing the job. Use BLS O*NET-SOC taxonomy: http://www.onetcenter.org/taxonomy.html. Ideally includes textual label and formal code, with the property repeated for each applicable value. Specific qualifications required for this role. Responsibilities associated with this role. The currency (coded using ISO 4217, http://en.wikipedia.org/wiki/ISO_4217 used for the main salary information in this job posting. Skills required to fulfill this role. Any special commitments associated with this job posting. Valid entries include VeteranCommit, MilitarySpouseCommit, etc. The title of the job. The typical working hours for this job (e.g. 1st shift, night shift, 8am-5pm).
  • 25. Schema.org: Event Property Properties from Thing description image name url Properties from Event attendees Expected Type Description Text URL Text URL A short description of the item. URL of an image of the item. The name of the item. URL of the item. duration Duration The duration of the item (movie, audio recording, event, etc.) in ISO 8601 date format. endDate Date The end date and time of the event (in ISO 8601 date format). location Place or PostalAddress The location of the event or organization. offers Offer An offer to sell this item—for example, an offer to sell a product, the DVD of a movie, or tickets to an event. performers Person or Organization The main performer or performers of the event—for example, a presenter, musician, or actor. startDate Date The start date and time of the event (in ISO 8601 date format). subEvents Event Events that are a part of this event. For example, a conference event includes many presentations, each are subEvents of the conference. superEvent Event An event that this event is a part of. For example, a collection of individual music performances might each have a music festival as their superEvent. Person or Organization A person attending the event.
  • 26. Making Schema.org More Nonprofit Friendly  Organization/NGO Type ◦ Need fields for tax id, charity id, NTEE Code, ICNPO ◦ Tax id and charity id are critical to link other data  Job Type ◦ Consider Volunteer Sub-type of job with special fields (need spec)  Event ◦ Consider service opportunity as event subtype with special fields (need spec)
  • 27. Semantic Web Standards Aggregators: Freebase, Dbpedia, Zemanta, Kasiba, Calais, Data.gov… Sparql: global query language for RDF Schema.org: schema & ontology of objects in RDF RDF = data sharing format in XML http://en.wikipedia.org/wiki/Semantic_Web
  • 28. Proliferation of Nonprofit APIs                 All for Good Brooklyn Museum Convio CorpWatch DonorsChoose eTapestry FirstGiving Global Giving Kintera Kiva LetGive Piryx Guidestar Charity Navigator Dropcash Global Currents Pitleline                Social Actions Sparked WiserEarth CiviCRM Get Active Member-only Results Plus Blackbaud Institute for Money in State Politics Giveness WiserEarth ChristianVolunteering Let’s Give Piryx Open Aid The Problem: to develop a good nonprofit app you need to aggregate from 5-20 sources, write to 5-20 APIs, and sign 5-20 contracts and terms of use that are often incompatible with each other
  • 29. Problems/What is missing?  Poor data quality in public data ◦ Need scrubbing and de-duping  No linkages in data types ◦ missing organization IDs in most data ◦ How to link volunteer opportunities with org  Lacking ecosystem to encourage openness of nonprofit data ◦ Current nonprofit business models are incentivized to keep most data closed   Too many Nonprofit APIs Summary: the pieces are there, but it’s a mess!
  • 30. References  Defining the Nonprofit Sector: A Crossnational Analysis ◦ Crosswalk of National Standards: http://books.google.com/books?id=ffY_NY3EpY cC&pg=PA90&dq=icnpo+ntee+crosswalk  THE INTERNATIONAL CLASSIFICATION OF NONPROFIT ORGANIZATIONS: ICNPOREVISION 1, 1996 ◦ http://www.protectiamuncii.ro/ro/incpo.pdf  Wolfram Language ◦ http://reference.wolfram.com/language/