Personal Information
Organización/Lugar de trabajo
Cleveland/Akron, Ohio Area United States
Ocupación
Aiding repair-chain digital solutions boost spare parts trade via consulting & research publications - clients globally
Sector
Automotive
Sitio web
http://www.fellowesresearch.com
Acerca de
Expert in service parts information, solutions and services. Authored articles, white papers and reports. Speaker on parts e-commerce and dealership parts trends and best practices.
25+ years of experience in general management, product development and business development of Service Parts solutions in Automotive, Commercial Truck, Heavy Equipment, Power Sports and Aviation industries
Led successful initiatives in U.S., Canada, Japan and Europe
Specialties: Research, analysis and assessment
Business Development including partnerships / alliances
Strategic planning
Marketing
Program planning & implementation
Etiquetas
automotive
dealership
customer experience
maintenance
service menus
service department
telematics
connected car
oem
service lane
repair
aftermarket
dsp
service appointment scheduling
technology
sourcing
service
parts
ecommerce
wholesale
online
retail
truck
Ver más
Documentos
(1)Personal Information
Organización/Lugar de trabajo
Cleveland/Akron, Ohio Area United States
Ocupación
Aiding repair-chain digital solutions boost spare parts trade via consulting & research publications - clients globally
Sector
Automotive
Sitio web
http://www.fellowesresearch.com
Acerca de
Expert in service parts information, solutions and services. Authored articles, white papers and reports. Speaker on parts e-commerce and dealership parts trends and best practices.
25+ years of experience in general management, product development and business development of Service Parts solutions in Automotive, Commercial Truck, Heavy Equipment, Power Sports and Aviation industries
Led successful initiatives in U.S., Canada, Japan and Europe
Specialties: Research, analysis and assessment
Business Development including partnerships / alliances
Strategic planning
Marketing
Program planning & implementation
Etiquetas
automotive
dealership
customer experience
maintenance
service menus
service department
telematics
connected car
oem
service lane
repair
aftermarket
dsp
service appointment scheduling
technology
sourcing
service
parts
ecommerce
wholesale
online
retail
truck
Ver más