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Clients Post Workshop Feedback 
Data collected from clients attending workshops 
facilitated by The Bid Coach Ltd. 
April to June 2014
Did the workshop meet or 
exceed your expectations? 
Exceeded Fully met Partially met Not met at all 
100 % 
75 % 
50 % 
25 % 
0 % 
100% of respondents said ‘yes’ 
they would recommend the workshop 
Would you recommend this workshop to 
other colleagues within your business? 
18% 
82% 
0% 0% 
© The Bid Coach Ltd | Data collected from clients attending workshops facilitated by The Bid Coach | April-June 2014 2
Were there any topics you would have 
liked to have covered that were not? 
How to align the 
team to have one 
consistent message 
Time problem really 
but we should have 
rehearsed Q&A 
although it went well in 
the "live" presentation 
Involve the Bid 
Manager in a session 
to ensure that we 
have captured the 
key issues from the 
Client Questions 
© The Bid Coach Ltd | Data collected from clients attending workshops facilitated by The Bid Coach | April-June 2014 3
How useful was the inclusion of the following topics? 
Other Comments? 
This was a vital workshop in getting the team to produce the best 
presentation they could by improving and refining their delivery 
We had some new and practiced presenters but all benefitted from 
the practice and the presentation became both relevant and 
seamless as a consequence 
We had some very difficult characters that were all confident that 
they didn't need any presentation practice etc....which they 
did....and they even admitted how useful it was working with 
Hugh and how much they learnt 
Having the opportunity to present in an supportive 
environment & take the opportunities to learn was fantastic… 
I have only recently overcome having panic attacks related to 
presenting & this workshop really helped me 
© The Bid Coach Ltd | Data collected from clients attending workshops facilitated by The Bid Coach | April-June 2014 4 
“ 
” 
“ 
” 
“ 
” 
“ 
”
What worked well for you with the workshop? 
The idea's were teased out of the team by the facilitator 
without us even realizing 
Confidence instilled in the team so everyone comfortable with 
contributions and then developing the presentation skills 
Proposition analysis was enlightening and helped us to build 
our pitch from a good foundation 
Hugh was excellent at assessing the room and making the 
improvements that he could in the time available rather 
than trying to reinvent the wheel 
The opportunity to have guidance on presenting from a great 
coach. There was clear direction and focus on the day for the outcome 
that was required. Kept the process moving and everyone on track 
Very positive approach with support and assistance 
© The Bid Coach Ltd | Data collected from clients attending workshops facilitated by The Bid Coach | April-June 2014 5 
“ 
” 
“ 
” 
“ 
” 
“ 
” 
“ 
“ 
” 
”
How useful was the inclusion 
of the following topics for you? 
very useful 
useful 
slightly useful 
hardly useful 
n/a 
Q&A 
Interview in front of an 
internal audience 
Structuring the team 
for the Q&A 
Rehearsing the 
entire interview 
…. . …. . 
Refining the handovers 
between presenters 
Practicing answering 
Focusing on benefits 
to the client 
Q&A 
questions 
© The Bid Coach Ltd | Data collected from clients attending workshops facilitated by The Bid Coach | April-June 2014 6
How useful was the inclusion 
of the following topics for you? 
very useful 
useful 
slightly useful 
hardly useful 
n/a 
Developing content Creating a robust structure 
for each section 
Rehearsing your section 
Understanding clients 
real needs 
Identifying key 
win themes 
© The Bid Coach Ltd | Data collected from clients attending workshops facilitated by The Bid Coach | April-June 2014 7
What will you do different in the future 
as a result of attending the workshop? 
Recommend greater use of a bid coach for future presentations 
and tender enquiries 
Focus on people's strengths during the discussions so have a 
presentation strategy developing along with the actual presentation 
Be better prepared and use lessons learnt from this session 
Practice, seek internal feedback, brainstorm to draw out key 
messages, ensure benefit statements come out 
Always practice prior to a presentation taking place, with additional 
time spent on the journey to the presentation rehearsing out loud to 
reduce the need for the script and feel confident on the 
messages I am delivering 
Condense complex subjects into smaller better expressed 
sections and be more confident in what is being presented and 
understand the key issues that the Client is looking for 
” 
© The Bid Coach Ltd | Data collected from clients attending workshops facilitated by The Bid Coach | April-June 2014 8 
“ 
” 
“ 
“ ” 
” 
“ 
” 
“ 
“ 
”
Which of the following areas did you feel 
you improved the most? 
Non-verbal comunication 
Understanding clients needs 
Answering questions 
Handovers between presenters 
Interaction with presentation materials 
Use of pauses 
Vocal projection 
Better prepared 
Confidence overall 
© The Bid Coach Ltd | Data collected from clients attending workshops facilitated by The Bid Coach | April-June 2014 9
What (if anything) would have enabled you 
to get more from the workshop? 
More meetings of the 
group to build the team 
bond, maybe some 
interactive works at the 
start (but then again I 
was new to the team so 
didn't know many people) 
Better preparedness of 
our attendees 
Retrospective forensic 
analysis of how it went 
on the real presentation 
and input from Hugh 
Nothing to my 
knowledge 
More time spent as a 
team working through 
issues in a discussion 
based exercise rather 
than "game" 
More time and covered 
over a two day period 
© The Bid Coach Ltd | Data collected from clients attending workshops facilitated by The Bid Coach | April-June 2014 10
What (if anything) would have enabled you 
to get more from the workshop? 
Perhaps preparation 
further in advance 
Earlier notice of topics 
from our client 
Probably could have had 
a follow up session to 
bed in the learning's 
Perhaps split over 
a couple of weeks 
rather than an intense 
2 day session 
Earlier preparation and 
the old enemy, more time 
Fewer distractions... 
More time 
© The Bid Coach Ltd | Data collected from clients attending workshops facilitated by The Bid Coach | April-June 2014 11

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Client Feedback Praises Bid Coach Workshops

  • 1. Clients Post Workshop Feedback Data collected from clients attending workshops facilitated by The Bid Coach Ltd. April to June 2014
  • 2. Did the workshop meet or exceed your expectations? Exceeded Fully met Partially met Not met at all 100 % 75 % 50 % 25 % 0 % 100% of respondents said ‘yes’ they would recommend the workshop Would you recommend this workshop to other colleagues within your business? 18% 82% 0% 0% © The Bid Coach Ltd | Data collected from clients attending workshops facilitated by The Bid Coach | April-June 2014 2
  • 3. Were there any topics you would have liked to have covered that were not? How to align the team to have one consistent message Time problem really but we should have rehearsed Q&A although it went well in the "live" presentation Involve the Bid Manager in a session to ensure that we have captured the key issues from the Client Questions © The Bid Coach Ltd | Data collected from clients attending workshops facilitated by The Bid Coach | April-June 2014 3
  • 4. How useful was the inclusion of the following topics? Other Comments? This was a vital workshop in getting the team to produce the best presentation they could by improving and refining their delivery We had some new and practiced presenters but all benefitted from the practice and the presentation became both relevant and seamless as a consequence We had some very difficult characters that were all confident that they didn't need any presentation practice etc....which they did....and they even admitted how useful it was working with Hugh and how much they learnt Having the opportunity to present in an supportive environment & take the opportunities to learn was fantastic… I have only recently overcome having panic attacks related to presenting & this workshop really helped me © The Bid Coach Ltd | Data collected from clients attending workshops facilitated by The Bid Coach | April-June 2014 4 “ ” “ ” “ ” “ ”
  • 5. What worked well for you with the workshop? The idea's were teased out of the team by the facilitator without us even realizing Confidence instilled in the team so everyone comfortable with contributions and then developing the presentation skills Proposition analysis was enlightening and helped us to build our pitch from a good foundation Hugh was excellent at assessing the room and making the improvements that he could in the time available rather than trying to reinvent the wheel The opportunity to have guidance on presenting from a great coach. There was clear direction and focus on the day for the outcome that was required. Kept the process moving and everyone on track Very positive approach with support and assistance © The Bid Coach Ltd | Data collected from clients attending workshops facilitated by The Bid Coach | April-June 2014 5 “ ” “ ” “ ” “ ” “ “ ” ”
  • 6. How useful was the inclusion of the following topics for you? very useful useful slightly useful hardly useful n/a Q&A Interview in front of an internal audience Structuring the team for the Q&A Rehearsing the entire interview …. . …. . Refining the handovers between presenters Practicing answering Focusing on benefits to the client Q&A questions © The Bid Coach Ltd | Data collected from clients attending workshops facilitated by The Bid Coach | April-June 2014 6
  • 7. How useful was the inclusion of the following topics for you? very useful useful slightly useful hardly useful n/a Developing content Creating a robust structure for each section Rehearsing your section Understanding clients real needs Identifying key win themes © The Bid Coach Ltd | Data collected from clients attending workshops facilitated by The Bid Coach | April-June 2014 7
  • 8. What will you do different in the future as a result of attending the workshop? Recommend greater use of a bid coach for future presentations and tender enquiries Focus on people's strengths during the discussions so have a presentation strategy developing along with the actual presentation Be better prepared and use lessons learnt from this session Practice, seek internal feedback, brainstorm to draw out key messages, ensure benefit statements come out Always practice prior to a presentation taking place, with additional time spent on the journey to the presentation rehearsing out loud to reduce the need for the script and feel confident on the messages I am delivering Condense complex subjects into smaller better expressed sections and be more confident in what is being presented and understand the key issues that the Client is looking for ” © The Bid Coach Ltd | Data collected from clients attending workshops facilitated by The Bid Coach | April-June 2014 8 “ ” “ “ ” ” “ ” “ “ ”
  • 9. Which of the following areas did you feel you improved the most? Non-verbal comunication Understanding clients needs Answering questions Handovers between presenters Interaction with presentation materials Use of pauses Vocal projection Better prepared Confidence overall © The Bid Coach Ltd | Data collected from clients attending workshops facilitated by The Bid Coach | April-June 2014 9
  • 10. What (if anything) would have enabled you to get more from the workshop? More meetings of the group to build the team bond, maybe some interactive works at the start (but then again I was new to the team so didn't know many people) Better preparedness of our attendees Retrospective forensic analysis of how it went on the real presentation and input from Hugh Nothing to my knowledge More time spent as a team working through issues in a discussion based exercise rather than "game" More time and covered over a two day period © The Bid Coach Ltd | Data collected from clients attending workshops facilitated by The Bid Coach | April-June 2014 10
  • 11. What (if anything) would have enabled you to get more from the workshop? Perhaps preparation further in advance Earlier notice of topics from our client Probably could have had a follow up session to bed in the learning's Perhaps split over a couple of weeks rather than an intense 2 day session Earlier preparation and the old enemy, more time Fewer distractions... More time © The Bid Coach Ltd | Data collected from clients attending workshops facilitated by The Bid Coach | April-June 2014 11