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You’re online
  Even if you don’t know it
This story begins
on graduation day
 for the class of

   1982
Mr. Yesterday & Mr. Tomorrow both
       made the Deans List




 Mr. Yesterday   Mr. Tomorrow
They both become successful
business men, and found companies.




  Mr. Yesterday   Mr. Tomorrow
Mr. Yesterday owns Yesterday’s
           Widgets




          Yesterday’s Widgets
Mr. Tomorrow owns Tomorrow’s
           Widgets
          Tomorrow’s Widgets
OW
GR
They grow until
they’re the biggest
widget companies
   in the world.
By 1990 Mr. Yesterday & Mr. Tomorrow have about the
  same revenue, with Mr. Yesterdays slightly higher



         Revenue




                      Time
Both companies
 allocate 5% of their
profits to advertising
     & marketing.
For years, Mr. Yesterday & Mr.
  Tomorrow divide their budgets
             like this:



Print   TV    Outdoor   Radio   Direct
                                 Mail
25%     30%   10%       20%     15%
Then one year Mr. Tomorrow
         does something different



Print      TV   Outdoor   Radio   Direct   Online
                                   Mail
20%       25%   10%       15%     10%      20%
By 2000
Mr. Yesterdays revenue
 lead INCREASED by 3
But Mr. Tomorrow
keeps his strategy
    the same.
By 2002 Mr. Yesterday’s revenue lead is noticeable



       Revenue




                     Time
Mr. Tomorrow thinks it’s time
       for a change.

                  It’s time to
                    change




        Mr. Tomorrow
Mr. Tomorrow investigates how
his online money is being spent



    Banners


                  Main
                           Email
              e-commerce
                  site




               Blog
And decides how he’ll
  change things...
Store


                       MySpace



Banners
          Widgets
                                   Facebook

                                              Email




          Commenting              Twitter



                        Blog




                                                          Main
                                 Search               e-commerce
                                                          site
Step 1 was to get involved in
  conversations that were
   already taking place.
                    MySpace




       Widgets
                              Facebook




       Commenting             Twitter



                     Blog
Then support & promote his
       participation


                         MySpace



  Banners
            Widgets
                                     Facebook

                                                Email




            Commenting              Twitter



                          Blog




                                   Search
Finally provide information
  about how to purchase.

                                                          Store


                         MySpace



  Banners
            Widgets
                                     Facebook

                                                Email




            Commenting              Twitter



                          Blog




                                                            Main
                                   Search               e-commerce
                                                            site
Mr. Tomorrows new
      strategy

WORKED
By 2006, he’d narrowed the revenue GAP



 Revenue




               Time
But then Mr. Yesterday
      caught up.
Mr. Tomorrow needed
to think of something
        new...
In 2008, Mr. Tomorrow started
  doing something different.

                  Print
                                             TV                Store


                          MySpace



  Banners
            Widgets
                                      Facebook

                                                     Email




 Outdoor
            Commenting               Twitter

                                                  Direct
                                                   Mail
                           Blog




              Radio                                              Main
                                    Search                   e-commerce
                                                                 site
He started using all his media channels to
     support online conversations ...


                    Print
                                               TV                Store


                            MySpace



    Banners
              Widgets
                                        Facebook

                                                       Email




   Outdoor
              Commenting               Twitter

                                                    Direct
                                                     Mail
                             Blog




                Radio                                              Main
                                      Search                   e-commerce
                                                                   site
... and he began using mobile technologies as
            a ‘conversation catalyst’


                      Print
                                                 TV                Store


                              MySpace



      Banners
                Widgets
                                          Facebook

                                                         Email


                               Mobile




     Outdoor
                Commenting               Twitter

                                                      Direct
                                                       Mail
                               Blog




                  Radio                                              Main
                                        Search                   e-commerce
                                                                     site
In the eyes of your
    customer, are you
planning for tomorrow, or
are you a Mr. Yesterday?
Because
YOU’RE ONLINE
even if you don’t know it.

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You're Online

  • 1. You’re online Even if you don’t know it
  • 2. This story begins on graduation day for the class of 1982
  • 3. Mr. Yesterday & Mr. Tomorrow both made the Deans List Mr. Yesterday Mr. Tomorrow
  • 4. They both become successful business men, and found companies. Mr. Yesterday Mr. Tomorrow
  • 5. Mr. Yesterday owns Yesterday’s Widgets Yesterday’s Widgets
  • 6. Mr. Tomorrow owns Tomorrow’s Widgets Tomorrow’s Widgets
  • 8. They grow until they’re the biggest widget companies in the world.
  • 9. By 1990 Mr. Yesterday & Mr. Tomorrow have about the same revenue, with Mr. Yesterdays slightly higher Revenue Time
  • 10. Both companies allocate 5% of their profits to advertising & marketing.
  • 11. For years, Mr. Yesterday & Mr. Tomorrow divide their budgets like this: Print TV Outdoor Radio Direct Mail 25% 30% 10% 20% 15%
  • 12. Then one year Mr. Tomorrow does something different Print TV Outdoor Radio Direct Online Mail 20% 25% 10% 15% 10% 20%
  • 13. By 2000 Mr. Yesterdays revenue lead INCREASED by 3
  • 14. But Mr. Tomorrow keeps his strategy the same.
  • 15. By 2002 Mr. Yesterday’s revenue lead is noticeable Revenue Time
  • 16. Mr. Tomorrow thinks it’s time for a change. It’s time to change Mr. Tomorrow
  • 17. Mr. Tomorrow investigates how his online money is being spent Banners Main Email e-commerce site Blog
  • 18. And decides how he’ll change things...
  • 19. Store MySpace Banners Widgets Facebook Email Commenting Twitter Blog Main Search e-commerce site
  • 20. Step 1 was to get involved in conversations that were already taking place. MySpace Widgets Facebook Commenting Twitter Blog
  • 21. Then support & promote his participation MySpace Banners Widgets Facebook Email Commenting Twitter Blog Search
  • 22. Finally provide information about how to purchase. Store MySpace Banners Widgets Facebook Email Commenting Twitter Blog Main Search e-commerce site
  • 23. Mr. Tomorrows new strategy WORKED
  • 24. By 2006, he’d narrowed the revenue GAP Revenue Time
  • 25. But then Mr. Yesterday caught up.
  • 26. Mr. Tomorrow needed to think of something new...
  • 27. In 2008, Mr. Tomorrow started doing something different. Print TV Store MySpace Banners Widgets Facebook Email Outdoor Commenting Twitter Direct Mail Blog Radio Main Search e-commerce site
  • 28. He started using all his media channels to support online conversations ... Print TV Store MySpace Banners Widgets Facebook Email Outdoor Commenting Twitter Direct Mail Blog Radio Main Search e-commerce site
  • 29. ... and he began using mobile technologies as a ‘conversation catalyst’ Print TV Store MySpace Banners Widgets Facebook Email Mobile Outdoor Commenting Twitter Direct Mail Blog Radio Main Search e-commerce site
  • 30. In the eyes of your customer, are you planning for tomorrow, or are you a Mr. Yesterday?
  • 31. Because YOU’RE ONLINE even if you don’t know it.