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Lessons You Can Learn
from the
Top CIOs and CTOs
on the Future of IT
1010
By 2015, the share of IT projects run
primarily or exclusively by IT will drop
from 55% (2009) to 47%.
ROB CARTER, CIO OF FEDEX
Forbes: FedEx's Rob Carter On What It Takes To Be A Board-Level CIO
#1#1
The most exciting things
going on in the world have
to do with that exact
phenomenon. Being able to
understand patterns,
and make decisions
quickly to seize
opportunities as quickly
as possible – that is a
source of tremendous
value for our company.
Forbes: FedEx's Rob Carter On What It Takes To Be A Board-Level CIO
ROB CARTER CONTINUES...
That is what makes a good director as
well—someone who can speak the
language of the business as well as
translate the dialogue of the
technology in ways that keep it relevant
and do not alienate people.
#2#2
We get the technology, we don't mind
staying up late to figure out where it's
going to go. Understanding when, where
and why it resonates with different
people, that's a different thing, and that's a
tremendous challenge.
SCOTT MORRISON
CTO OF LAYER 7
TECHNOLOGIES
#3#3
ComputerWorld: 10 Questions for Layer 7 Technologies CTO Scott Morrison
BILL BRIGGS,
CTO OF
DELOITTE CONSULTING#4#4
The idea is to see if there’s a way
to harness these issues to
inspire disruption, so you’re not
on the wrong end of it. It’s to make
sure you’re not surprised and
caught unaware, though your
strategy might simply be to say, “let’
s wait and see.”
Forbes: CIOs on the Eve of Distruption
MIKE D. KAIL, VP OF IT AT NETFLIX
My feeling is that IT should have always
been both engineering/dev and data
focused, and I believe the industry shift
over time will make that a stricter
requirement for every company. Everyone
doesn’t need to be a full-stack developer,
but having the skills to glue together
services via APIs will be necessary.
#5#5
Amplify Partners: Netflix VP of IT on the Future of Infrastructure
CIO Insider: Financial Times CIO Christina Scott, the key quotes
CHRISTINA SCOTT, CIO OF
FINANCIAL TIMES
The excitement is really in driving the business
and technology forwards through driving
customer relationships via social
or mobile. Using our data to understand
what the reader wants and what is most
relevant to them. The exciting part is the
technology our users use. That is the bit a lot
of CIOs don’t have.
#6#6
I think the next wave will be focused more on
services that can increasingly be
automated or boiled down to algorithms,
for instance. So analytical industries, like
financial analysis and health care - health care
will probably be slow because it's slow to
adopt new technology in general—that are
basically boiled down to the analysis of
information, I believe will go through
considerable disruption as more and more of
their processes can be automated,
distilled into algorithms and delivered over
the Net.
NICHOLAS G. CARR, AUTHOR
CIOZone: Nicholas Carr On The Future Role Of The CIO
#7#7
Information Age: CIO Spotlight: Evolution in Sight
ROBB WEBB
FORMER CTO OF HILTON WORLDWIDE
Increasingly, the CIO is moving from
this trusted business partner
to a true business innovator
because they’re building out the next
set of products and services, and
those are delivered by software.
#8
ANDREW WILSON, CTO OF ACCENTURE
CIO.com:CTOs Must Become Technology Consultants
A good consultant comes at it from
an industry and client perspective
and with an outcome rather than
with tools and technology. I must not
just be a technologist. I must be an
articulate, collegiate business
operator who also owns the
technology responsibilities that
enable the firm.
#9#9
Andi Karaboutis
CIO OF DELL
Search CIO: How Dell CIO turned Dell IT from Order Takers to Business Partners
My team now understands they own
understanding that business strategy; it's not
bringing in their business partner to tell us
about it. That's where you get to that mindset
of: 'I'm not partnering with the business; I'm not
just supporting the business; I am part of
this business, by golly, and I have to
understand it as well as those people sitting in
P&L [profit and loss departments].
#10#10
Who are
we?
The Level specializes in developing
custom websites and web applications.
We build custom web experiences that
connect, engage and inspire for global
and soon-to-be global brands.
Get more on web development, design
and strategy on our blog HERE.
Let’s
Connect
www.thelevel.com
The Level on LinkedIn
@levelCMS

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10 Lessons You Can Learn from the Top CIOs and CTOs on the Future of IT

  • 1. Lessons You Can Learn from the Top CIOs and CTOs on the Future of IT 1010
  • 2. By 2015, the share of IT projects run primarily or exclusively by IT will drop from 55% (2009) to 47%.
  • 3. ROB CARTER, CIO OF FEDEX Forbes: FedEx's Rob Carter On What It Takes To Be A Board-Level CIO #1#1 The most exciting things going on in the world have to do with that exact phenomenon. Being able to understand patterns, and make decisions quickly to seize opportunities as quickly as possible – that is a source of tremendous value for our company.
  • 4. Forbes: FedEx's Rob Carter On What It Takes To Be A Board-Level CIO ROB CARTER CONTINUES... That is what makes a good director as well—someone who can speak the language of the business as well as translate the dialogue of the technology in ways that keep it relevant and do not alienate people. #2#2
  • 5. We get the technology, we don't mind staying up late to figure out where it's going to go. Understanding when, where and why it resonates with different people, that's a different thing, and that's a tremendous challenge. SCOTT MORRISON CTO OF LAYER 7 TECHNOLOGIES #3#3 ComputerWorld: 10 Questions for Layer 7 Technologies CTO Scott Morrison
  • 6. BILL BRIGGS, CTO OF DELOITTE CONSULTING#4#4 The idea is to see if there’s a way to harness these issues to inspire disruption, so you’re not on the wrong end of it. It’s to make sure you’re not surprised and caught unaware, though your strategy might simply be to say, “let’ s wait and see.” Forbes: CIOs on the Eve of Distruption
  • 7. MIKE D. KAIL, VP OF IT AT NETFLIX My feeling is that IT should have always been both engineering/dev and data focused, and I believe the industry shift over time will make that a stricter requirement for every company. Everyone doesn’t need to be a full-stack developer, but having the skills to glue together services via APIs will be necessary. #5#5 Amplify Partners: Netflix VP of IT on the Future of Infrastructure
  • 8. CIO Insider: Financial Times CIO Christina Scott, the key quotes CHRISTINA SCOTT, CIO OF FINANCIAL TIMES The excitement is really in driving the business and technology forwards through driving customer relationships via social or mobile. Using our data to understand what the reader wants and what is most relevant to them. The exciting part is the technology our users use. That is the bit a lot of CIOs don’t have. #6#6
  • 9. I think the next wave will be focused more on services that can increasingly be automated or boiled down to algorithms, for instance. So analytical industries, like financial analysis and health care - health care will probably be slow because it's slow to adopt new technology in general—that are basically boiled down to the analysis of information, I believe will go through considerable disruption as more and more of their processes can be automated, distilled into algorithms and delivered over the Net. NICHOLAS G. CARR, AUTHOR CIOZone: Nicholas Carr On The Future Role Of The CIO #7#7
  • 10. Information Age: CIO Spotlight: Evolution in Sight ROBB WEBB FORMER CTO OF HILTON WORLDWIDE Increasingly, the CIO is moving from this trusted business partner to a true business innovator because they’re building out the next set of products and services, and those are delivered by software. #8
  • 11. ANDREW WILSON, CTO OF ACCENTURE CIO.com:CTOs Must Become Technology Consultants A good consultant comes at it from an industry and client perspective and with an outcome rather than with tools and technology. I must not just be a technologist. I must be an articulate, collegiate business operator who also owns the technology responsibilities that enable the firm. #9#9
  • 12. Andi Karaboutis CIO OF DELL Search CIO: How Dell CIO turned Dell IT from Order Takers to Business Partners My team now understands they own understanding that business strategy; it's not bringing in their business partner to tell us about it. That's where you get to that mindset of: 'I'm not partnering with the business; I'm not just supporting the business; I am part of this business, by golly, and I have to understand it as well as those people sitting in P&L [profit and loss departments]. #10#10
  • 13. Who are we? The Level specializes in developing custom websites and web applications. We build custom web experiences that connect, engage and inspire for global and soon-to-be global brands. Get more on web development, design and strategy on our blog HERE.