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Opportunity Management

Lead Management

Marketing

Types of Campaigns
•
Web
•
Social Media
•
Advertising
•
Trade Shows
•
Trials / Limited Use
•
Analysts

Marketing
Campaigns

Qualified Opportunity
•
Has Problem we Solve
•
Has seen product / service
•
Defined budget
•
Sponsor Identified
•
POC / Next Steps

1

Business
Development

Needs
Analysis

Industry
Marketing

yes
SFDC

2

3

4

Next
Step?

8

6

Sales

9

Needs
Analysis

Qualification
Call / Preso

no

5

yes
Sales Process

Win

Customer
Support &
Advisory

no
7
Types of Campaigns
•
Partners
•
Channels
•
Target Account

Reports &
Dashboards

Lead
Source

Campaign ROI

Needs Analysis
•
Problem We Solve
•
Opportunity Size
•
Timeframe
•
Budget
•
Decision Maker

Lead / Call

Call / Opp

Sales Stages
•
Needs Analysis•
•
Requirements •
Gathering
•
•
POC

Demo / POC

CRM Reports
•
Report on Create Date
•
Marketing Source Report

Proposal
Negotiating
Win!

Opportunity
Pipeline

Qualified /
POC

POC /
Close

ASP

@thescottking – scott@thescottking.com

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Lead Qualification Process and Workflow

  • 1. Opportunity Management Lead Management Marketing Types of Campaigns • Web • Social Media • Advertising • Trade Shows • Trials / Limited Use • Analysts Marketing Campaigns Qualified Opportunity • Has Problem we Solve • Has seen product / service • Defined budget • Sponsor Identified • POC / Next Steps 1 Business Development Needs Analysis Industry Marketing yes SFDC 2 3 4 Next Step? 8 6 Sales 9 Needs Analysis Qualification Call / Preso no 5 yes Sales Process Win Customer Support & Advisory no 7 Types of Campaigns • Partners • Channels • Target Account Reports & Dashboards Lead Source Campaign ROI Needs Analysis • Problem We Solve • Opportunity Size • Timeframe • Budget • Decision Maker Lead / Call Call / Opp Sales Stages • Needs Analysis• • Requirements • Gathering • • POC Demo / POC CRM Reports • Report on Create Date • Marketing Source Report Proposal Negotiating Win! Opportunity Pipeline Qualified / POC POC / Close ASP @thescottking – scott@thescottking.com