The document discusses how to integrate user experience (UX) processes into agile software development. It describes agile development methods like Scrum and emphasizes the importance of collaboration between UX teams and developers. The document provides examples of how UX research methods can be applied throughout agile development cycles and stresses the need for UX teams to work closely with developers as integral parts of the project team.

1. UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
Agile UX
‣ What, why and how …
!
‣ How to integrate an UX process
with Agile Software Development

2. UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
Agenda
◣The agile development
◣How to make Agile UX work
2

3. in brief …
Agile Development
3

4. UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
The agile world …
4

5. UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
The agile manifesto (2001)
◣Manifesto for Agile Software Development
◣We are uncovering better ways of developing
software by doing it and helping others do it.
Through this work we have come to value:
!
!
!
!
◣That is, while there is value in the items on
the right, we value the items on the left more.
5
Individuals and interactions over processes and tools
Working software over comprehensive documentation
Customer collaboration over contract negotiation
Responding to change over following a plan

6. UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
The Scrum process
6

7. UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at 7http://www.thedailysheeple.com/wp-content/uploads/2013/11/exhausted-man-130214.jpg
… after a delivered sprint

8. UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
The cake :)
8
Sprint released …

9. UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at 9
And what about
UX and research?
!
I miss it …
http://www.zazzle.com - Sad Face T-Shirt

10. How to make it work!
Agile UX
10

11. UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at 11http://www.equipedesign.net/public/wp-content/uploads/2013/03/spectrum-of-user-experience.png

12. UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
UX Methods
◣User Research
◣Focus groups
◣User studies
◣Design
◣Ideation, Brainstorming
◣Design Studio Methodology
◣Sketching, Wireframing
◣Evaluation
◣User test, heuristic evaluations
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and many, many more …

13. UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
UX+Agile development
13
Plan and gather
customer data
Implement
high dev cost, low UI
cost features
Design for cycle 2
Gather customer data
for cycle 3
Cycle 0
Cycle 1
Implement
designs
Test for cycle 1
Design for cycle 3
Gather customer data
for cycle 4
Cycle 2
Implement
designs
Test for cycle 2
Design for cycle 4
Gather customer data
for cycle 5
Cycle 3
Code
Design
Code
Design
Data
Data
Developer Track
Usability Engineer

14. UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at 14

15. UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
Be there …
15
… be a part of the team!

16. UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
Apply your methods …
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… together with the team!

17. UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
Apply your methods …
17
… together with the team!

18. UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
Apply your methods …
18
… make your work visible!
… colloborate with the team!

19. UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
Apply your methods …
19
… pairing!

20. UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
Lane Halley
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Instead of
“how do we know if it’s done”,
ask
!
“how do we know if it’s good”.
!
~ Lane Halley @thinknow

21. UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
Ground your work …
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… do research!

22. UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
Establish research …
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Make research a habit - Teach the team UX!
!
‣ Qualitative and quantitative (+ remote!)
‣ ‘5 users every friday’
‣ Define research questions with the team
‣ Be clear about success criteria + measures
‣ Test what you got
‣ Train other people

23. UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
Change the UX paradigm
23
From delivering a design
to
developing a design!
… be open for critique!
… listen to others …
… watch …
… iterate your approach …
… iterate your designs …
… cooperate …
… share in early phases …

24. UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at 24
!
Be part of the team!
!
‣Make your work visible
‣Colloborate, pair!
‣Run experiments, establish research …
‣Iterate, develop, your designs
‣… clean up your debts.

25. UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at 25
!
It’s about the team!
!
‣Responsibilities & competencies over roles
‣Expertise over interest
‣Outcome over process
‣No ego!

26. UXFocus
Dr. Thomas Grill, Humboldstrasse 40/2, A-4020 Linz, Mobile: +43 699 101 28 544, mailto: thomas.grill@uxfocus.at
Contact
2626
Dr. Thomas Grill
UXfocus
Humboldstrasse 40/2
4020 Linz, Austria
!
Mobile: +43 699 101 28 544
Email: thomas.grill@uxfocus.at