SharePoint and SAP Extended ECM cooperate smoothly with each other. Whether you use SharePoint as a portal or for document management, in combination with SAP Extended ECM you are able to improve your business processes significantly through tight integration with your SAP Business Suite applications.
Read my post “SharePoint: Integration with SAP Extended ECM” (http://wp.me/p1Eq2T-1f). See also my new presentation "OpenText, SAP and SharePoint.
8. Improve Customer Interaction Efficiency
Customer Service & Support
“Business Workspace”
New Tab in CRM UI
Contains documents from
SAP ERP, SAP CRM and Non-SAP
Contains documents from
SAP ERP, SAP CRM and Non-SAP
Powerful means to filter
for relevant documents Context Widgets 8
10. Alternative Access via Desktop, …
Sales Assistant
Drag & Drop
E-Mails from Outlook Full ECM capabilities with document
to Workspaces preview, document edit in MS Office,
of Extended ECM versioning, audit, metadata, available
in MS Outlook
Business Workspace
Integrated into Windows Explorer, Microsoft Outlook, Adobe Acrobat, Lotus Notes, and Microsoft Office applications
such as Word, Excel, PowerPoint, Project, and Visio. 10
11. Alternative Access via SharePoint, …
Professional Services
Context Widgets (10.5)
Business Workspace – Web Part in SharePoint
12. Alternative Access via SAPgui, …
Accounting
Direct access to
SAP Transactions
Customer Folder
Scanned
Documents
Inline display
of document
Documents and
E-Mails
SAP Printout
12
14. Universal Access to Business Workspaces
Accounting Customer Service & Support SAP Portal
Business
Workspace
Professional Services Sales Assistant
Mobile (Add-On) Product Management Sales Assistant
14
16. Universal Access to Business Workspaces
SAP GUI SAP CRM UI SAP Portal
Business
Workspace
SharePoint MS Windows Explorer
Mobile (Add-On) xECM Web UI MS Outlook / Lotus Notes
16
19. Connecting Content to Processes
The Concept of Business Workspaces
Content-Enriched Business Processes
Roles Transactions
SAP
Business Object
Data Events
Business
Workspace
Relationships Business Object Policies & Roles
Meta Data Folder Structures Documents
Folder 1
Customer ABC Folder 2
ID 4711 Sub Folder 1
Date 21.12.2009 Sub Folder 2
Sub Folder A
Status Prospect Sub Folder B
Owner Meier Folder 3
Activity Feeds Workflows Tasks & Follow ups
Records Management
19
21. Extended ECM and Appl. Gov. & Archiving
Make “SAP” Documents available in SharePoint
1. Make documents available in Business Workspaces
2. Can be done manually or automatically
22. Extended ECM and Appl. Gov. & Archiving
Make “SAP” Documents available in SharePoint
Example: SAP Documents in a Sales Process
Incoming
Documents
Outgoing
Documents
Print lists All these SAP sales documents are accessible
via a Customer Business Workspace in SharePoint
Slide 22
23. Extended ECM and Appl. Gov. & Archiving
Working with Business Workspaces in SharePoint
Directly work in SharePoint
with content in Business
Workspaces
Access to Business Workspace
24. Extended ECM and Appl. Gov. & Archiving
Make “SharePoint” Documents available in SAP
1. Make documents available in Business Workspaces
2. Can be done manually or automatically by leveraging
structure information and / or metadata
26. Extended ECM and Appl. Gov. & Archiving
Make “SharePoint” Documents available in SAP
“SharePoint” document appears in SAP
26
27. Search All Content from within SharePoint
Searching SharePoint and SAP
Content from
SharePoint
Content from SAP
Business Workspace
28. Extended ECM and Appl. Gov. & Archiving
One Shared Architecture for SAP and SharePoint
Microsoft SharePoint SAP NetWeaver Business Client, SAP
SAP CRM UI, SAP GUI NetWeaver
Portal
SharePoint Content and Solutions
Legal Content Suspense
SAP Business Suite
Management Tracking …
SAP ERP, CRM, SRM, Retail, …
Portal
DocuLink
Storage Application Governance Content
Services Management
& Archiving SAP SAP iViews
ECMLink
ILM ArchiveLink
OpenText OpenText
Document Web WebDAV
Enterprise CMIS ECMLink
Enterprise ArchiveLink
Pipelines Services (ILM)
Library Library
Runtime and Core Services
Content Server Archive Server
Legend: OpenText SAP Microsoft 28
34. SAP Extended ECM
Want to know more?
Read my post “SharePoint: Integration with SAP Extended ECM” (http://wp.me/p1Eq2T-1f)
Thomas Demmler
Director Product Management
SAP Solutions Group
Email: thomas.demmler@opentext.com
Blog: http://thomasdemmler.wordpress.com/
LinkedIn: http://de.linkedin.com/in/thomasdemmler
Slideshare: http://www.slideshare.net/thomasdemmler
Join the SAP xECM by OpenText
professionals group at LinkedIn.
34