The National Health Service (NHS) in the UK deployed QlikView BI to standardize reporting across 38 separate Trust organizations and identify over €42 million in procurement savings over 2 years. QlikView allowed NHS to automatically consolidate financial and purchasing data from different systems into easy-to-understand reports and dashboards. Training on QlikView took only 2 hours due to its simplicity, and users regularly accessed the tool to improve procurement processes and decision making.
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QlikView / NHS
1. QlikView | Customer Success Story | National Health Service (NHS)
NHS Procurement Solution Overview
Hub takes innovation National Health Service (NHS)
Publicly funded healthcare system in
England serving more than 60 million
lead with 12 week people while employing 1.5 million with a
budget of €115 billion
QlikView BI project Industry
Healthcare
“
Function
Supply Chain, Finance
One of the product’s strongest selling points internally, is exactly
Geography
the reason we chose QlikView above any of the alternatives – its United Kingdom
simplicity. Training can be done en-masse in a two hour session,
”
Challenges
and because people understand it, they use it regularly. • Achieve standard approach to
consolidate data from multiple financial
and purchasing systems throughout the
Jan Nangle, Information Service Manager
Trust sponsor bodies
North West NHS Collaborative Procurement Hub
• Identify areas across trust network to
reduce contract spend as part of supply
chain excellence program within the
The North West NHS Collaborative format and present financial data from CPH
Procurement Hub (NWCPH) celebrates many applications throughout its 38
Solution
the results of the highly successful separate Trust sponsor bodies managing
The North West NHS Collaborative
Business Intelligence integration project more than €1.5 billion in annual spend. Procurement Hub (NWCPH) deployed
using QlikTech’s QlikView. The applica- QlikView to 70 users across hub
tion has already succeeded in saving Jan Nangle, Information Service category managers and Trust body
many hours of management time, and Manager at the Procurement Hub, stakeholders in less than 12 weeks. With
raising the profile of the North West commented, “The project itself actually QlikView, NWCPH is now able to monitor
benefits, spend and cost analysis,
Collaborative Procurement Hub with took under 12 weeks, less time than
supplier and purchaser performance
both the hospital Trust bodies and was agreed, and it came in absolutely and category management – all focused
throughout the National Health Service on budget, with no need for extensions on reducing procurement costs. With
(NHS) for its innovative approach. of any sort. This is rare for any sort of QlikView Server (64-bit) and Publisher,
project, but for a BI project, it’s a great NWCPH easily aggregates and manages
result. We currently have more than 70 the data volume across the systems
licenses of different sorts. These allow within the Hub and its network of Trust
bodies.
developers, category managers, and
Trust stakeholders to access QlikView Benefits
and get the intelligence they need to • Garnered €42 million in procurement
undertake their jobs more effectively, cost savings over 2 years for North
whilst improving the overall perfor- West Collaborative Hub that manages
mance of the Hub.” €1.5 billion in spend
• Improved Hub performance by
delivering insights into data
Previously, all financial data was
• Saved hours of management time in
handled manually. The process was reporting and analysis
undertaken annually for the primary • Delivered project ahead of time and on
reports for the North West Collabora- budget
tion Hub, and on an ad-hoc basis by
The challenge for NWCPH was to the Hub’s category managers when they
QlikTech Partner
Qlick-iT
achieve a standard approach to collate needed any specific information. At
and consolidate data from multiple fi- best, this all took several weeks, and by
nancial and purchasing systems and turn the time all the data was in, it was usu-
it into useful management information. ally out of date.
QlikTech partner, Qlick-iT, implemented
analytics tool QlikView, to enable the Since implementation, the Hub has been
Hub to automatically pull together, rolling out the data feeds to and from