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- 1. What does a manager need to do to enable a flow of ideas to generate more college income? [email_address] 01490 420587 www. e-teamsupport.com
- 2. How to get the ideas of 74000 partners to develop the business How to support NHS rising stars to drive improvements in care using one-to-one coaching and group coaching How to sustain the leadership of an innovative programme designed to change the world one baby at a time How to sustain a national improvement programme through cuts How to use phone coaching to strengthen leadership of the sector in tough times How to be innovative about evaluating improvement in a turbulent world How to help coasting colleges improve How to generate ideas for change How 45+ colleges innovated to work with employers
- 3. Emerging solutions to these problems Challenge 1 Colleges have to get more inventive against a background of reduced funding Challenge 2 Everyone needs to think about tomorrow today, rather than rely on managers reacting to crises Challenge 3 Create more ownership throughout the organisation for improvement and change
- 9. Extract from a summary of 70 recorded improvement projects led by curriculum and business staff and managers in one college in one year
- 10. ‘ Access Reunited’ magazine for pre-Access and former Access students Waste Management Project – Trowel Occupations To manage our natural waste product – hardcore/brick rubble - by purchasing an item of crushing plant to turn our naturally occurring brick waste into saleable crushed graded hard core fill. Is Archiving a Thing of the Past? To reduce paper records stored by Business Services. Building Effective Communication between HR Select and EBS by identifying how features and functions of EBS can be improved to ensure that all necessary staff information inputted by Human Resources staff is current.
- 11. The Implementation of gti3, an IT based timetabling system within the Centre for Construction Embedding Key/Functional skills into BTEC curriculums To implement the EBS to MIAP LRS software interface to enable ULNs to be obtained for enrolled learners quickly and efficiently. Development of an induction procedure for Learning Resources staff based at the satellite campuses Learner Involvement (SU) Review to • Assess current systems and structures • Evaluate effectiveness learner voice models • Make recommendations on possible improvements
- 15. Emerging solution 2 Inform your people of the scale of the challenge and create systematic college processes for harvesting their ideas and turning them into reality What does a manager need to do to enable a flow of ideas to generate more college income?
- 16. TASK Calculate the potential resource for improvement and innovation in your college
- 17. An idea not coupled with action will never get any bigger than the brain cell it occupied . ~Arnold H. Glasgow
- 18. Creativity is thinking up new things. Innovation is doing new things." — American economist Theodore Levitt (1925-2006)
- 19. Piloting Project-managing 2. Supporting the trying out of the promising ideas Stimulating Collecting/Incubating 1. Encouraging the search for Inventing better ways of doing things Appraising Turning creativity into innovation Working with groups of willing and creative practitioners to generate ideas for new courses and services, and for improving services and for cutting waste. Helping practitioners to develop, refine and work up the more viable ideas into simple costed proposals Creating a group of analytical people to appraise proposals and recommend those that need piloting Creating a strong pilot plan that takes account of stakeholders, resources and risks; a plan that takes on measurment and focuses on small cycles of change Ensuring that the pilot is well-run, often with coaching or mentoring for the project leader and has a senior champion to oversee it. Problem-managing when the plan no longer works.
- 20. What we have learnt from supporting innovation in organisations…….any system needs three components
- 21. Idea generation
- 22. Evaluation of worked up ideas
- 24. Emerging solution 3 – Have champions, mentors and coaches to support disciplined piloting of ideas
- 25. "The goal of coaching is the goal of good management: to make the most of an organization's valuable resources." -- HARVARD BUSINESS REVIEW
- 30. Setting aims for pilot Establishing measures Selecting changes to try Testing small -scale changes Test what works on larger scale Spread across college The core discipline behind improvement and innovation
- 32. “ … Here is Edward Bear, coming downstairs now, bump, bump, bump, on the back of his head, behind Christopher Robin. It is, as far as he knows, the only way of coming downstairs, but sometimes he feels that there really is another way, if only he could stop bumping for a moment and think of it .… “
Notas del editor
- N
- N
- T
- N The first ios to use the complaining – challenge it – if staff are experts on problems then cultivate their expertise Either help or empower staff to analyse their own problems or use outsiders
- T Offer people the choice. “ Tell me how awful it is or sell me the problem eg quantify – costs and options and give me your best shot at solving it! “
- We have all sorts of approaches
- N For instance we have spent years hearing people complain about college meetings
- T That was one example – meetings but In our experience it is not difficult to move staff and managers from negative to productive across the board
- These are just some of the 70 projects staff and first line managers worked on in one college in one year
- NICKY It ’s almost starting from challenging people to evaluate the problem – what’s the damage, what’s the impact. This starts from the position of listening. Which immediately improves communication and trust. It also enables your complaining staff to take ownership and to be the real expert of the problem, but also to research and find the solution
- N
- T Task How many good ideas do you come up with as part of your work in a month? Don ’t forget the key points Ratio of winning ideas likely to save money to total ideas your staff are likely to come up with 1:20, 1:50, 1:100??? Total number of staff Average number of good ideas a year each staff member might have
- As we have said – good ideas are not enough Point – cant afford to pass up on opportunities to not just gather ideas but also sort them
- But we know that is not enough
- We have been developing award-winning software for organisations to be systematic – not just with creativity but what comes next
- We use it to help people come up with ideas
- But we also use it to help organisations like John Lewis Waitrose think about next steps – and bring together not just the creative types bit the analytic types who will analsye the ideas and evaluate them
- People need parameters to evaluate ideas and our ideas can be adpated
- Nicky This is our 3 rd solution
- Its about helping the people who have good ideas that are evaluated as potebtial winners and now have toi pilot them
- They need guidance not only about making the case
- But also managing a pilot project
- Midwife story
- Nicky
- T The model is simple and prevents aimless innovation
- T
- Especially the one sthat have been around for ages – maybe now is the time to address them