Slide Deck to Describe the Features of OCS that I find Important and a Paradigm of Who Wants to be a Millionaire as a way to demonstrate it.. (Thanks to @MissRogue) for the idea...

2. Presentation Rationale This is a presentation I did for an audience to explain how Microsoft OCS works and also to demonstrate its features during the Phone a Friend and ask the Audience bit.. Sounds available at http://www.bryanturner.org/funstuff/who_wants_to_be_a_millionaire_soundclips.htm I have had to delete some screen-grabs to protect the innocent!

3. 50:50 15 €1 Million 14 €500,000 Welcome toWho Wants to be a Communicator 13 €250,000 12 €125,000 11 €64,000 10 €32,000 9 €16,000 8 €8,000 7 €4,000 6 €2,000 5 €1,000 4 €500 3 €300 2 €200 1 €100

4. € What problem are we addressing? Too Many Channels to keep up with! Telephony – Voice Mail Everything is emailed to me!!! All of the above

5. Old Telecommunications WorldMany proprietary systems Many “islands” of communications Closely tied to hardware Hard to integrate Multitude of clients No or limited public APIs Hard to customize Hard to extend Requiring specialized resources For development For maintenance EnterpriseTelephony Voice Mail VideoConference AudioConference WebConference InstantMessaging E-Mail

6. € 2 What do the Initials OCS stand for Occasional Calls and Solicitations Office Communications Server Ordinary Civil Servants Office for Credit Standards

7. Lots ofTools Video Conferencing Cell Phone E-Mail Fax Voice Mail Desk Phone Multiple communication methods Different interfaces and technologies Lack of integration

8. Convergence

9. € 3 Is there a Green Issue here Minister John Gormley likes OCS OCS uses less fuel? Yes, Eat your greens at every meal There is huge potential for Energy Saving and Reduced Carbon Footprint

10. 10 The Management Challenge to “Go GREEN” Facilitate Work from home We are doing a lot of “green” initiatives, but do we believe in it? Buy carbon credits to offset air travel Solar panels on rooftops? “green”versions Think Green First Invest in hybrid vehicles Utilize Smart Technology in boardrooms Pay for employees public transportation Change purchasing behavior

11. 11 Why are we worried about Energy? Energy Costs expected to rise 7.2% from 2008 – 2010 combined with consumption increase of 1.8%, leading to a cost increase of over 7.0%.Wages are only expect to rise 3.2%* energy costs Commercial electricity costs continue to rise (source: EIA) IT typically represents 30 percent to 40 percent of a company’s energy consumption. A recent study found that energy consumed by servers and related infrastructure equipment around the world doubled between 2000 and 2005** Network12-15% and growing network Energy HVAC Loss Servers & Storage Lighting Source: *Energy Information Administration; **Deloitte Consulting - Green IT. The Fast-track to Enterprise Sustainability 11

12. OCS transactions – historical data (real-time) List of scenarios ROI Calculator

13. € 5 How Many Computers do you have? 12,000 Over 20,000 15,000 Not Enough, say the PC Manufacturers

14. The Enterprise We have Enterprise Infrastructure We have Enterprise Software Have to think as an enterprise Security Shared Services Service Delivery

15. Infrastructure ChallengesParallel Investments Voice communications through PBX E-mail communications through PCs Fax, Post-its, CRM, Voicemail, Mobile Telephony

16. € 10 Can I use OCS to communicate to people outside my Organisation Its Very Complicated – use the Phone Yes. No. Certainly not. Only if you use SKYPE

17. 15 €1 Million 14 €500,000 13 €250,000 12 €125,000 11 €64,000 10 €32,000 9 €16,000 8 €8,000 7 €4,000 6 €2,000 5 €1,000 4 €500 3 €300 2 €200 1 €100

18. What about Federation...

19. € 20 Can I See people when I talk to them using OCS Its Very Complicated – why do you want that No Yes, if you have a camera connected to you Computer If you have a picture of them...

20. Point to Point Conversation

21. € 40 What is Presence? What happens when you visit a Medium What you get for Christmas? A Visual Representation of Someone Being Online / Offline using Colours Not sure...

23. € 80 Is Presence just available on the Client – or can I see when people are online elsewhere?? No. Just the Communicator Client Its available on the Client and many other Applications Presence is just available with OCS and isn't extended You Do not need presence

24. We can see presence within Applications Throughout all toolsets - Integral presence Who wrote this? Can Extend LOB applications

25. Presence Within MS Office can see Authors, Contributors, team or whole organisation.

26. Presence In SharePoint can see Team, Contributors, and Document Authors, etc

27. Presence In SharePoint Can Have Collaboration, Authoring, Contributors.

28. Presence In a LOB system Expenses System is Online Your approver is offline – choose another - Expense system is offline for Data Transfer - System will be back up at **** Expenses System is Offline

29. € 160 If I am “Online” Can everyone see my Presence Yes, your presence is Available for all to see No Who would want to see you You Do not need presence

30. Presence Presence is available for everyone who has access to your Network to see... Can Set Presence to Busy / DND / BRB or Offline

31. € 320 Can I make a calls using OCS Calls need a Telephone.... No Isn’t there a phone on your desk? Yes, you can make Calls

32. Any / All of these will work! Corded headsetPlantronics DA55 IP PhonePolycom CX700 USB headsetJabra GN9350 USB PhonePolycom CX200 USB webcamLifecam VX3000 Corded headsetPlantronics 520

33. 15 €1 Million 14 €500,000 13 €250,000 12 €125,000 11 €64,000 10 €32,000 9 €16,000 8 €8,000 7 €4,000 6 €2,000 5 €1,000 4 €500 3 €300 2 €200 1 €100

34. € 640 How does the Free / Busy feature work You have to have someone type it in all the time It synchronises with your Calendar and Updates it It randomly guesses when you are out of office You need to tell the client when you are away

35. Free / Busy System looks up your calendar and brings back the data to your client

36. Free / Busy Select Contact Choose level From Personal To Blocked

37. € 1280 Can I create Meetings and have people within and outside the organisation join in. Why not meet physically No way – not with this solution Its very expensive and you may not use it. Yes, the Live Meeting Facility allows this

38. Round Table… Enterprise presence Instant messaging Software-powered VoIP Integrated device experience Audio and video conferencing Web conferencing

39. Meetings

40. € 2500 Can my IT Organisation Support me by remotely Taking over my desktop – only when invited? Yes No way – not with this solution Not much call for that nowadays.. That is a costly add on..

42. € 5000 Do I have to Install this Locally? And is it Hard to do This will take ages to install And very costly LGCSB are hosting the OCS infrastructure, need local clients Everyone has to have their own Server You will never manage it yourself

43. OCS 2007 Architecture Overview

44. Features DMZ Active Directory Kilkenny Laois Waterford Westmeath LGCSB Front-End Server(s) (IM, Presence) Backend SQL server Conferencing Server(s) Data Audio/Video Public IM Users SIP Certificate Services Remote Users Access Server Federated Businesses

45. € 10000 What are the benefits to my Organisation, Staff and Customers Single Place of Messaging Reduced Carbon Footprint Increased Productivity – Responsiveness All of the Above

46. Benefits – The Usual Suspects… Reliability Reduced Carbon Footprint Lower capital investment Core business Flat costs after that

47. UC&C business benefits

49. Improved internal communications (Live Broadcast)

51. 15 €1 Million 14 €500,000 13 €250,000 12 €125,000 11 €64,000 10 €32,000 9 €16,000 8 €8,000 7 €4,000 6 €2,000 5 €1,000 4 €500 3 €300 2 €200 1 €100