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"Enthusiastic employees excel in their work
because they maintain the balance between
the energy they give and the energy they
receive."
— Prof. dr. Arnold B. Bakker

ORGANIZACIJSKI
DEJAVNIKI DELOVNE
ZAVZETOSTI
Tjaša Pervanja, mentorica: asist.dr. Sara Tement
Organizacijski dejavniki delovne
zavzetosti – potek predstavitve.
1.
2.
3.
4.
5.

Definicija pojmov.
Predstavitev teoretičnega ozadja.
Predstavitev problema.
Predstavitev hipotez.
Zaključek.
Organizacijski dejavniki delovne
zavzetosti – definicija pojmov.


Organizacija?
 Ciljno

usmerjeni socialni sistemi, ki preko norm člane
pripeljejo do doseganja organizacijskih ciljev
(Kirchler, 2005).



Delo/zaposlitev?
 Ciljno

orientirana, strukturirana, družbena organizirana
dejavnost (Kirchler, 2005).



Delovna zavzetost?
Arnold B. Bakker

Wilmar Schaufeli

William Kahn
Delovna zavzetost…


Sestoji iz treh poddimenzij.
– ―At my job I feel strong and vigorous‖
 Predanost. – I am enthusiastic about my work‖
 Zatopljenost. – I get carried away by my work‖
 Energija.



Opisana je kot pozitivna, samoizpolnjujoča z
delom povezana izkušnja, ki jo zaznamujejo
prej omenjene dimenzije (Schaufeli in Bakker,
2010).
Delovna zavzetost…
Delovna zavzetost in resursi.


Delovni resursi zvišujejo delovno zavzetost.
 Avtonomija

na delovnem mestu
 Socialna podpora
 Povratne informacije
 Raznolikost delovnih nalog
 Podpora nadrejenih
Delovna zavzetost in osebnost.


Delovna zavzetost korelira tudi z osebnostjo.
 Emocionalna

stabilnost,
 Ekstravertiranost,
 Vestnost,
 Optimizem,
 Samozavest,
 Emocionalna inteligenca.
Delovna zavzetost in zdravje.


Korelira z zdravjem
 Nizka

anksioznost,
 Nizek pojav depresije,
 Nizka izčrpanost,
 Pozitivne emocije,
 Hitrejše okrevanje po določeni delovni nalogi.
Job-Demands resources model (Bakker
in Demerouti, 2006).




Delovne obremenitve so fizični, socialni ali
organizacijski aspekti delovnega mesta, ki
zahtevajo fizičen ali psihičen napor in prinašajo
določene posledice.
Resursi pa so tisti fizični, psihološki, socialni ali
organizacijski aspekti, ki znižujejo delovne
obremenitve.
Job-Demands resources model (Bakker
in Demerouti, 2006).
Hipoteze.
1.

2.

3.

4.

5.

6.

Delovna zavzetost se pozitivno povezuje z avtonomijo
zaposlenih.
Delovna zavzetost se pozitivno povezuje z raznolikostjo dela
zaposlenih.
Delovna zavzetost se negativno povezuje s časovnim
pritiskom na delovnem mestu.
Poddimenzija delovne zavzetosti energija se pozitivno
povezuje z delovno klimo na delovnem mestu.
Poddimenzija delovne zavzetosti predanost se pozitivno
povezuje z podporo nadrejenih.
Posamezniki z višjo izobrazbo imajo višjo delovno
zavzetost.
Metodologija - UWES, SALSA.
•
•
•

Utrecht work engagement scale.
Wilmar Schaufeli in Arnold Bakker 2010.
Sestoji iz treh poddimenzij delovne
zavzetosti, ki visoko korelirajo med seboj.
Metodologija – UWES, SALSA.




Vprašalnik SALSA – Subjektive Arbeitsanalyse.
Martin Rimann, Ivars Udris leta 1997.
SALSA sestoji iz petih delov, vprašanja se nanašajo
na podatke o delovnem mestu
 Obremenitve
 Podpora

nadrejenih
 Pozitivna delovna klima
 Monotomija dela
 Sodelovanje pri odločitvah organizacije
…
Take home message.


Delovna zavzetost sestoji iz treh komponent.
 Energija,

predanost, zatopljenost.
 Merimo jo z UWES vprašalnikom.





Pomembni avtorji: Kahn, Bakker, Schaufeli.
Job Demands resourses model – višje kot so
obremenitve, višji morajo biti resursi, da ne pride
do izgorelosti.
Delovna zavzetost ima pozitivne učinke na
posameznike kot tudi na organizacijo.
Hvala za
pozornost!


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Organizational factors of work engagement

  • 1. "Enthusiastic employees excel in their work because they maintain the balance between the energy they give and the energy they receive." — Prof. dr. Arnold B. Bakker ORGANIZACIJSKI DEJAVNIKI DELOVNE ZAVZETOSTI Tjaša Pervanja, mentorica: asist.dr. Sara Tement
  • 2. Organizacijski dejavniki delovne zavzetosti – potek predstavitve. 1. 2. 3. 4. 5. Definicija pojmov. Predstavitev teoretičnega ozadja. Predstavitev problema. Predstavitev hipotez. Zaključek.
  • 3. Organizacijski dejavniki delovne zavzetosti – definicija pojmov.  Organizacija?  Ciljno usmerjeni socialni sistemi, ki preko norm člane pripeljejo do doseganja organizacijskih ciljev (Kirchler, 2005).  Delo/zaposlitev?  Ciljno orientirana, strukturirana, družbena organizirana dejavnost (Kirchler, 2005).  Delovna zavzetost?
  • 4. Arnold B. Bakker Wilmar Schaufeli William Kahn
  • 5.
  • 6. Delovna zavzetost…  Sestoji iz treh poddimenzij. – ―At my job I feel strong and vigorous‖  Predanost. – I am enthusiastic about my work‖  Zatopljenost. – I get carried away by my work‖  Energija.  Opisana je kot pozitivna, samoizpolnjujoča z delom povezana izkušnja, ki jo zaznamujejo prej omenjene dimenzije (Schaufeli in Bakker, 2010).
  • 8. Delovna zavzetost in resursi.  Delovni resursi zvišujejo delovno zavzetost.  Avtonomija na delovnem mestu  Socialna podpora  Povratne informacije  Raznolikost delovnih nalog  Podpora nadrejenih
  • 9. Delovna zavzetost in osebnost.  Delovna zavzetost korelira tudi z osebnostjo.  Emocionalna stabilnost,  Ekstravertiranost,  Vestnost,  Optimizem,  Samozavest,  Emocionalna inteligenca.
  • 10. Delovna zavzetost in zdravje.  Korelira z zdravjem  Nizka anksioznost,  Nizek pojav depresije,  Nizka izčrpanost,  Pozitivne emocije,  Hitrejše okrevanje po določeni delovni nalogi.
  • 11. Job-Demands resources model (Bakker in Demerouti, 2006).   Delovne obremenitve so fizični, socialni ali organizacijski aspekti delovnega mesta, ki zahtevajo fizičen ali psihičen napor in prinašajo določene posledice. Resursi pa so tisti fizični, psihološki, socialni ali organizacijski aspekti, ki znižujejo delovne obremenitve.
  • 12. Job-Demands resources model (Bakker in Demerouti, 2006).
  • 13.
  • 14. Hipoteze. 1. 2. 3. 4. 5. 6. Delovna zavzetost se pozitivno povezuje z avtonomijo zaposlenih. Delovna zavzetost se pozitivno povezuje z raznolikostjo dela zaposlenih. Delovna zavzetost se negativno povezuje s časovnim pritiskom na delovnem mestu. Poddimenzija delovne zavzetosti energija se pozitivno povezuje z delovno klimo na delovnem mestu. Poddimenzija delovne zavzetosti predanost se pozitivno povezuje z podporo nadrejenih. Posamezniki z višjo izobrazbo imajo višjo delovno zavzetost.
  • 15. Metodologija - UWES, SALSA. • • • Utrecht work engagement scale. Wilmar Schaufeli in Arnold Bakker 2010. Sestoji iz treh poddimenzij delovne zavzetosti, ki visoko korelirajo med seboj.
  • 16. Metodologija – UWES, SALSA.    Vprašalnik SALSA – Subjektive Arbeitsanalyse. Martin Rimann, Ivars Udris leta 1997. SALSA sestoji iz petih delov, vprašanja se nanašajo na podatke o delovnem mestu  Obremenitve  Podpora nadrejenih  Pozitivna delovna klima  Monotomija dela  Sodelovanje pri odločitvah organizacije …
  • 17. Take home message.  Delovna zavzetost sestoji iz treh komponent.  Energija, predanost, zatopljenost.  Merimo jo z UWES vprašalnikom.    Pomembni avtorji: Kahn, Bakker, Schaufeli. Job Demands resourses model – višje kot so obremenitve, višji morajo biti resursi, da ne pride do izgorelosti. Delovna zavzetost ima pozitivne učinke na posameznike kot tudi na organizacijo.